ค้นหาเที่ยวบินราคาประหยัดในเจ็ทสตาร์เจแปน

ข้อดี: I did not use this flight

ข้อเสีย: This flight was one of my flights going back to LA from Japan. But They canceled the flight suddenly and so my whole trip was cancelled without notifications and booked me on other flights (which was scheduled 2days later) but I didn’t receive any call or emails or anything. I bought this tickets through KAYAK (budget air) and Even kayak (budget air)did not send any emails or notifications. Budget air account page showed I didn’t have any flights in the future and that was really confusing. I noticed this cancellation on the day I was supposed to leave. I actually think notifying customers regarding flight cancellation or changes was KAYAK’s (budget air) responsibility because I bout tickets through them and they knew the flight changes. I found out the flight operating by Jet star was cancelled by myself and called customer center. Jetstar customer Center call charges expensive but always busy and they make you wait so long with charging. I was able to manage my trip eventually but this experience was very frustrating. the airflight company and this KAYAK should work more cooperatively for customers.

ข้อดี: Ticket price was cheap.

ข้อเสีย: Offer same price for check-in luggage at counter as when booking. Super long lines to check in, open service desk earlier.

ข้อดี: It got be from A to B

ข้อเสีย: Offer at least water for free. Provide something to entertain people. A lot of turbulence that seem to be manageable but it was not at the time.

ข้อดี: Nothing

ข้อเสีย: I paid $170 for the ticket then at the counter they tell me to pay $240 for the baggage worst customer service 2 hours late, no water just bad, really bad

ข้อดี: The pilot was increíble

ข้อเสีย: Not charging $45 for carry-ons over 7kg

ข้อดี: Horrible flight, worst flight of my life.

ข้อเสีย: Crew was horrible; can’t speak English, rude, have no idea how to treat customers.

ข้อเสีย: The flight wasn’t on time and overly turbulent. Very nice staff

ข้อเสีย: Almost one hour late in take off.

ข้อดี: I booked an round flight ticket but when I went to get on the return flight jet star didn’t have my booking

ข้อดี: Nothing

ข้อเสีย: Checkin process a mess, held passengers bag for lithium batteries when they had been taken out already, happened to 4 different passengers. Arbitrary enforcement of luggage rules and 7kg for total carryon is ridiculous. Not worth the hassle for any cost.

ข้อดี: Not much

ข้อเสีย: Completely disorganized, inconsistent and policies oddly enforced. My carryon which was ok to bring to Tokyo was flagged saying it was too large. Carryons total weight limitation was 7kg including everything you are carrying which was enforced arbitrary. Little common sense used.

ข้อดี: The seats on the plane

ข้อเสีย: The representative was making an announcement in Japanese. I approached the representative to ask what was said. I wasn’t acknowledged in any way. Didn’t look up and say anything. So I asked her in my raised voice as she was walking away and that’s when she said one minute. I thought it was very rud

ข้อเสีย: When I asked for something the crew responds