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ข้อดี: Quick boarding and landed earlier than scheduled.
ข้อเสีย: The air-con was too cold. The seats don't allow you to sleep as there's no where to rest your head against.
ข้อเสีย: Not cancelling this flight and 5 other flights.
ข้อเสีย: Delayed flight, once on board the aircraft, further delays on the ground (at Glasgow) made up time in the air landed (not too far from our original landing time) only to be told we’re now being held on the ground (at Gatwick for at least another 20 minutes!) I flew with BA this morning and rated them excellent for everything! EJ you need to up your game!
ข้อดี: On time, smooth and professional
ข้อเสีย: Nothing - the best part of this flight is that is so short :)
ข้อดี: Competent crew
ข้อเสีย: Very late
ข้อดี: The staff handled everything really well. Continuously being updated to the delay reasons.
ข้อเสีย: Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours.
ข้อดี: It was very quick and arrived ahead of time.
ข้อดี: Crew excellent, really looked after a single mum who's very young son kicked off on take off. Very helpful, always friendly. Pilots kept us updated at regular intervals.
ข้อเสีย: Disembarkation at Bristol Airport could have been a lot better. Had to wait on board for ground crew to arrive.
ข้อดี: That we got home
ข้อเสีย: It was 2 hours late which meant we missed our train and got home 4 hours late
ข้อเสีย: Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!
ข้อดี: There were major challenges on the day. 1. The French Air traffic officers were on strike. 2. A passenger became ill after boarding and had to be disembarked along with his luggage which had previously been loaded, 3. Another passenger became ill requiring paramedic attention while we waited for a lengthy period before getting permission to take off. All these contributed to delays for which the airline and crew had no responsibility. They did their best to keep us informed of progress but once we took off, much of the lost time was recovered in the air. The flight itself was fairly smooth and uneventful. Thank God.
ข้อดี: Crew was just ok nothing more nothing less..
The general service of easy jet its better for me not operate...
ข้อเสีย: Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one..
ข้อดี: Efficient and friendly approachable staff.comortable seats..nice selection of refreshments .
ข้อเสีย: If you could keep your handbag with you as well as hand luggage .
ข้อดี: Crew were professional and helpful
ข้อเสีย: Terrible delay boarding
ข้อดี: Flight was pretty smooth
ข้อเสีย: Seats allocated
ข้อดี: Crew were great, bubbly staff even though they were tired, *not obvious*
ข้อเสีย: Boarding process, and being told we may have to stay until Wednesday as the operator double booked our seats.
ข้อเสีย: Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold
ข้อดี: The seat was comfortable.
ข้อเสีย: We were delayed for nearly an hour.
ข้อดี: On time, clean on the plane.
ข้อเสีย: Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check.
ข้อดี: Standard seat. Crew engaging and entertaining without compromising safety or comfort
ข้อเสีย: Everything optimal
ข้อเสีย: Baggage reclaim very slow
ข้อดี: Big fan of easyJet
ข้อเสีย: Be good as you are.
ข้อเสีย: If they could be on-time. This one was half hour late
ข้อเสีย: Last flight of the night always running late
ข้อเสีย: Too long standing around for boarding as the plane was delayed and needed cleaning
ข้อเสีย: My first time on easyjet & it was not easy.
ข้อดี: Booked front row seats with great leg room which was comfortable
ข้อดี: The whole experience was without issue - I arrived at the airport 2 hrs and 15 min before my flight, I checked in with the automated kiosk, received my luggage lablel, proceeded to the bag drop, placed my bag on the belt, the machine scanned my bag and check in was complete - all done in 6 minutes.
ข้อเสีย: Lining up at the boarding gate blocked those other passengers going to other gates - my only suggestion is to put a barrier between the thoroughfare and those waiting to go into the gate but I am thinking this is more an airport issue, rather than an airline issue as such - not a major issue.
ข้อเสีย: 20kg limit on hold luggage instead of 15
ข้อดี: Roomy seats
ข้อเสีย: No entertainment
ข้อดี: Everything was easy ie checkin was easy, boarding was easy, the flight was easy, and luggage claim was easy - all round I'm very satisified with the my flight with easyjet - problem free and ontime
ข้อเสีย: The opening time of the check-in counter could have been provided in the booking information but that is a very minor thing - I arrived 3 hours before the flight but the check in didn't open until 2.5 hours before the flight which if I knew - then i could sleep in an extra 30 mins :-)
ข้อเสีย: Better updates required both before and during the flight
The food service took so long to get through the cabin that the middle seats did not get served warm food and very nearly didn't even get the chance to buy crisps or drinks
They ran out of many of the foods on the menu
ข้อเสีย: No hassle cheap flights
ข้อดี: The seats were more comfortable than on the way out. Crew were friendly, polite and efficient. Took off on time and landed early
ข้อเสีย: Boarding - why do EasyJet put you through the boarding gate only to then have you queueing on a staircase or air bridge? They do this every time, so you end up with no seat. Also, check in was really slow, even though we were only doing a bag drop as we'd checked in online.
ข้อดี: Great leg room in standard seats!
ข้อดี: GETTING HOME
ข้อเสีย: CREW ATTITUDE
ข้อดี: Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick.
ข้อเสีย: Better leg room and organisation of the hand luggage in above lockers
ข้อดี: It was uneventful and on time
ข้อเสีย: Less turbulence!
ข้อดี: The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority
ข้อเสีย: Change boarding personnel
ข้อดี: The check in was very good and there were people about to ask if you needed help
ข้อเสีย: This flight has a record of being late 90% the times i use it
ข้อดี: Nothing stands out on this flight
ข้อเสีย: No delay, the same reason was used on our flight out. Had to wait for staff to join this flight, surely they would have know the night before. No hand luggage which would save a great deal of time
ข้อเสีย: fligjt delayed
ข้อดี: From the moment we checked in at Barcelona airport the airport staff were brilliant, my partner and his daughter are on the autism spectrum and struggle with crowds and social behaviour, but the gentleman that escorted us and helped us board could not have been nicer thank you
ข้อเสีย: The staff were great but there was a rather large rid group that could have triggered an episode, but after a quiet word with the crew we were again supported a quick exit
ข้อเสีย: Nothing to complain about
ข้อดี: All as expected
ข้อเสีย: All as expected
ข้อดี: The crew were welcoming and friendly and once we were able to board it was all very efficient. The pilot then kept us informed about delays and progress at all times.
ข้อเสีย: Mykonos Airport is chaotic, our plane was delayed but there was no communication and the information boards were not updated. There are no Easyjet staff members anywhere so you are just left to get on with it. The plane was a small so this meant little leg room - just about okay as a short flight.
ข้อดี: Crew were friendly
ข้อเสีย: My sons car seat was lost in transit therefore didn’t have any seat for him to sit in once landed at Inverness Airport.
ข้อดี: leg room, crew and flight comfort inc access to toilets was better than BA! (No business class hogging the front toilet)
ข้อเสีย: Boarding was slow and crowded, and flight was from a remote gate which is always less comfortable than an air-bridge much worse than BA
ข้อเสีย: It’s was late both out and return
ข้อดี: The crew were very polite and courteous even after all the delays they had on the previous flight we always have extra legroom seats so that is why we were comfortable
ข้อเสีย: Not be 1.5 hours late
ข้อดี: On time ,staff great
ข้อเสีย: Maybe free beer ??? But know ,all sound
ข้อดี: Speech from the pilot. Only person to explain the situation during the 4hour delay
ข้อเสีย: Everything. Poor customer service. Atrocious service. Would not recommend
ข้อเสีย: 1.5 hr delay!!
ข้อดี: 1hour 30 minutes late. No acknowledgment of this or the knock on impact
ข้อดี: Finally arriving at London Gatwick.
ข้อเสีย: Cabin crew could have been more friendlier and welcoming. The delay of 4 hours was not due to the passengers!
ข้อเสีย: Plane delayed and overbooked
ข้อดี: Crew were lovely and happy and kept us abreast of the problems that caused a delay in departure.
ข้อเสีย: I have flown 16 times with Easy Jet this year alone and they have excelled themselves once again with another delay and this time by 2 Hours. We actually got all the way through the gate and just about to walk onto the plane this time and then turned around back to the gate, with no explanation!!