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ข้อเสีย: I wish I was told my ticket did not include a meal upfront.
ข้อดี: Quick , professional boarding . Smoth take off and landing
ข้อเสีย: Baggage unload time
ข้อเสีย: Seat pitch is low for anyone who is tall. Even though you pay extra money for rows 6-12 you end up boarding last.
ข้อเสีย: Flight attendant presentation (uniforms were not very high quality)
ข้อดี: Boarding was fast, aircraft clean
ข้อเสีย: Crew wasn't just unfriendly, they were really rude!
ข้อเสีย: We were delay for 2 hours, no communication, no apology or compensation.
ข้อดี: stewards helped us with all our baby bags
ข้อเสีย: not chewing on my knees for 4 hours would have been nice
ข้อดี: Boarding time and departure time very good. Easy and fast check in
ข้อเสีย: Delay one hour
ข้อดี: The aircraft arrived late but the crew did an excellent job to turn the aircraft around fast and we ended up being early into Denpasar. Well done!
ข้อเสีย: Not much to be honest? I value on time departures and this crew did everything they could to get back onto schedule.
ข้อดี: Air asia always ok
ข้อดี: Landed early
ข้อดี: Sat grounded for 1 hour,
ข้อดี: Great experience
ข้อดี: Well so far i uded airasia 3 times and always on time
ข้อดี: AirAsia is a crooked airline. We had to pay Singapore$120 to check in two pieces of cabin luggage at the airport because we HONESTLY declared they were over 7kg each. On board the aircraft most passengers had cabin luggage which most definitely exceeded 7kg. NEVER again AirAsia.
ข้อเสีย: Stop overcharging for every f...g thing if not booked ahead. Add it all up a regular airline is cheaper. Dont abuse your network and schedule. You will never get be back to fly you.
Decent for a short domestic flight
ข้อดี: The airline was okay and pretty much on time. I think they are one of the safest to travel on in Indonesia after Garuda Indonesia.
ข้อเสีย: Super old aircraft, it was very dirty including the seats and tray table. I didnt feel like touching it. There was no entertainment whatsoever.
ข้อดี: Again Delayed
ข้อเสีย: Missed appointment delayed as usual
ข้อดี: Clean and crew
ข้อเสีย: 2.5 hour delay. Not worth it.
ข้อเสีย: I didn’t think there was an airline worse than the budget U.S. domestic carriers until I found AirAsia. Not worth even the low cost. I had a horrible check-in experience at both airports I flew from with them, charged for every little thing, no in-flight entertainment, and the flight crew was yelling at the passengers. Never again!
No flight, no confirmation
ข้อเสีย: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone
Met all my expectations
ข้อดี: Plane was very clean and crew professional. I thought we would be late leaving, but ground crew turned plane around quickly in Bandung.
ข้อเสีย: Book your extras before the flight. 20kg bag for $15 and package lunch for about $6. It cost about $50 to add a bag at the airport.
ข้อเสีย: I got stuck in traffic and missed my flight from lAX to Singapore, so I called Kiwi right away, and they wouldn’t rebook me. If there is anyway you can help I would appreciate it so much!!!
Overpriced overhyped airline
ข้อดี: It arrived on time
ข้อเสีย: Very snel legroom, no included food, no free water, no inflight entertainment
ข้อดี: Price and clean plane.
ข้อเสีย: Baggage fees
ข้อเสีย: You booked us a flight with only an hour layover in Singapore. I feel you should have known that changing airlines in Singapore requires a 3 hour layover as you must claim your baggage at the baggage claim, go through customs, change terminals, re-check your bag and then go through security again. All this being said we missed our flight and had to purchase new tickets! What are you going to do to make this up to us as it’s our honeymoon?
Narrow seats, expensive and uncomfortable
ข้อดี: We survived the flight with only a little backpain and one stiff butt cheek
ข้อเสีย: No legroom, very narrow seating, no meal, expensive