ค้นหาเที่ยวบินราคาประหยัดในออสเตรียนแอร์ไลน์

ข้อดี: Lost my luggage

ข้อเสีย: Not loosing my suitcase!

ข้อดี: Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je

ข้อเสีย: So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again.

ข้อเสีย: Seat !!

ข้อเสีย: One hour late for take off...

Austrian and Lufthansa couldn’t organize a party in a brewery

ข้อดี: Nothing at all.

ข้อเสีย: Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why.

Absolutely abysmal

ข้อดี: Nothing. See below.

ข้อเสีย: Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct.

Delays

ข้อดี: I get Airpoints with the flight, crew were lovely.

ข้อเสีย: Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy.

ข้อเสีย: Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar.

ข้อเสีย: Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough.

My trip with AF 1239

ข้อดี: Crew were amazing

ข้อเสีย: Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option

ข้อเสีย: arogant staff, flight canceled, great difficulties to claim my money back

ข้อเสีย: It was late No food

Small and dated plane but better than BA

ข้อดี: Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant.

ข้อเสีย: Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board.

ข้อเสีย: The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!

ข้อเสีย: Complete lack of information and abrupt staff when flight was delayed

ข้อดี: It was great, that the boarding was completed early, so we were able to take off earlier and therefore arrive earlier

ข้อเสีย: Food is an embarrassment for the airline.

the OS flights goes down in quality...

ข้อดี: mobile check-in; 47h check-in advance

ข้อเสีย: lost baggage; not working air conditioner; poor food