|เส้นทางบินยอดนิยม||แองกริต ไป ซีแอตเทิล Seattle/Tacoma Intl|
|สนามบินยอดนิยม||ซีแอตเทิล Seattle/Tacoma Intl|
ข้อเสีย: Flight was cancelled due to crew issues
ข้อเสีย: Some extra snacks
ข้อเสีย: Agents at the gate doing the pre clearance for Hawaii were polite, helpful and patient. Kudos to them all!!
ข้อดี: Crew was friendly and efficient. A plus
ข้อเสีย: Having a pilot there on time. Having the yellow back support for the plane so we could exit the plane from the front.
ข้อดี: Seats were comfortable. The food was very good. We pre-ordered a cheese plate and a wrap. A few weeks before our trip, Alaska Air changed the flight times, and we decided the connection time was too tight and so changed to a later connection. The agent we talked to about the change was very helpful, friendly, and knowledgeable. It's a good airline, typically rated as the best or second-best of the US airlines. As far as we can tell, its high rating is accurate.
ข้อเสีย: We originally had chosen our flight from Boston to Seattle to connect with our flight from Seattle to Sitka with an hour and ten minutes between them. However, Alaska Air changed the schedules of both flights, leaving only 45 minutes between flights. That is barely enough time to connect (the flights left from different terminals) if there are no delays. We thus had to change our plans not long before our departure to another flight to Sitka that left 5 hours later, forcing us to kill a lot of time in the boring Seatac airport. Apparently Alaska Air is notorious for changing its flight schedules. Travelers should keep that in mind when arranging flights and try to choose first flights that arrive soon enough that several alternative connecting flights are possible if Alaska Air changes the flight times.
ข้อดี: Crew was great.
ข้อเสีย: WiFi should be available in every flight. It was upsetting I couldn’t finish the movie I started on the flight over.
ข้อดี: Nice and easy
ข้อเสีย: Food and drink choices could have been better
ข้อดี: Nice and easy
ข้อเสีย: Food choices on the plane would have been good
ข้อดี: Everyone was friendly
ข้อเสีย: Twice we sat on the ramp waiting for a gate agent to open the gate (for more than 15 minutes). They cancelled my flight and rescheduled me on an earlier one then waiting for the gate on arrival meant that they were calling me on the PA to report to the next gate when we got off of the first plane. The wifi entertainment glitched out every time the flight crew made an announcement. There was no food on either flight and only four beverage choices on a 1 hour flight. The lines were crazy long at the ticket counter in PDX (where I went to try to sort out my cancelled flight). The text assistance first said wait 30-35 minutes and then, after 20 minutes or so said that it was going to close my chat due to inactivity (but no one had responded yet, of course there was no activity). Overall, it was a very lousy experience. Pre-pandemic Alaska was usually a pleasure to fly, post-pandemic Alaska was excruciating at every turn. Quite a disappointment.
ข้อดี: Seat was less comfortable than most. Crew was annoying strict.
ข้อเสีย: ladue leaving dallas. late arriving toseattle so gate was gone. had to sit on tarmac after landing.
ข้อเสีย: More food/snacks and water
ข้อดี: The comfort of the plane was great! Lots of room and very comfortable seating.
ข้อเสีย: I found some members of staff to be a bit rude. When other passengers asked questions or did something wrong (that was a minor issue), one of the staff members in particular talked down to them and treated them like they were stupid.
ข้อดี: When I find it, I will post it
ข้อเสีย: The only thing served for a 5 hours flight, right at dinner time, was some kind of cracker which could almost break your tooth and a cup of juice. The landing at Nashville was one of the worst I’ve ever had. Baggage retrieval was very slow
ข้อดี: Check in and flight had ample space. Very relaxing.
ข้อดี: Alaska Airlines is the best.
ข้อเสีย: Refundable tickets
ข้อดี: Fast, efficient, comfortable.
ข้อดี: The stuff was great, the flight was nice and smooth.
ข้อเสีย: Grown crew at the counter
ข้อดี: The flight wasn't full which is always nice and they served full size cans which is also a nice little note.
ข้อเสีย: The plane was pretty old and people just started sitting wherever. It was chaos as my wife and I sat in our assigned seating and just watched people wander like animals.
ข้อดี: Overall pleasant flight. Outstanding service by the entire Alaska Airlines crew. Captain of the flight was fenomanal, a very valued member of Alaska Airlines I have no doubts about that. Excellent service by all. Contentment and a relaxing,not to mention smooth, experience.
ข้อเสีย: My bag was lost, but I think that was more of an American Airlines issue than a Alaska one.
ข้อดี: Direct flight option
ข้อเสีย: easier and quicker boarding and deboarding
ข้อดี: Almost everything. Some highlights: Seat comfort and its design elements for smartphones and tablets, cleanliness overall, legroom, quality of service, timeliness, terminal/gate in LAX.
ข้อเสีย: I’m nitpicking: the mid-cabin economy restroom is too small. Its rubbish bin was also full and had clearly not been emptied in LAX. There weren’t any sweet snack options.
ข้อดี: Seat very comfy.
ข้อเสีย: Wish I could have ordered the cheese plate (wasn’t an option).
ข้อดี: Easy boarding. No issues.
ข้อดี: Good chill crew
ข้อเสีย: Flight was delayed 2 hours because of something in the laboratory and they didn’t tell us until 20 minutes after we were supposed to board. Crew did not care about the inconvenience one bit.
ข้อเสีย: Rude crew