|เส้นทางบินยอดนิยม||บราซิเลีย ไป เซาเปาโล Viracopos|
ข้อดี: they change the gate last min
ข้อเสีย: Should advise the passagers better
ข้อดี: I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy.
ข้อเสีย: The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices.
ข้อเสีย: Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag.
ข้อเสีย: During covid pandemic they put no efforts to show the aircraft clean or maintained the distance between passengers
ข้อดี: TV screens on the back of seat
ข้อเสีย: TV screen stopped working mid-flight. Long wait at gate
ข้อเสีย: I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet
ข้อเสีย: i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions
ข้อดี: Everything was excellent accept the entertainment.
ข้อดี: Friendly crew and delicious snacks. Comfortable chairs.
ข้อเสีย: Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels.
ข้อดี: The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free.
ข้อเสีย: The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it.
ข้อดี: All flights take off on time and arrived on time.
ข้อเสีย: Food! Communication between airports. They were not prepared in Belem for late travelers from Fortaleza who needed to catch the flight at the last minute to Fort Lauderdale. I.e. security had already left and they had to call them back.
ข้อเสีย: Refreshments were minimal.
ข้อดี: The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience.
ข้อเสีย: Food was decent.
ข้อดี: extremely attentive crew. courtesy necessaire pack. very clean plane.
ข้อดี: extremely considerate crew. Courtesy necessaire pack. very clean plane
ข้อดี: extremely gracious crew. very clean plane. courtesy necessaire pack.
ข้อเสีย: more recent movies options
ข้อเสีย: Would have been better if the first leg of the flight had not been so late that my connection could never work.
Got transferred to a later latam flight with connection but still
ข้อดี: For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible.
ข้อเสีย: more and more current movie options
ข้อดี: The crew was so kind, the food was great. The in flight entertainment was amazing!
ข้อเสีย: The plane was very cold!
ข้อดี: Very clean airplane and excellent crew
ข้อดี: sidefini landig, merci.
ข้อเสีย: The food
ข้อเสีย: The food
ข้อดี: Seat not confortable vry tide
ข้อดี: Crew was good but seat very tide for big people. Many close to me not well distributed.
ข้อเสีย: Bad size almost became a problem... bins are very small
ข้อดี: 2 seats, not 3, in this part of Economy
ข้อเสีย: The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag...
ข้อดี: Same comments as before: comfortable airplane, good food and friendly crew.
ข้อเสีย: There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight).
ข้อดี: Airplane was comfortable and food was good. The crew was also very friendly.
ข้อเสีย: There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late).
ข้อดี: Great experience overall
ข้อเสีย: No complaints
ข้อดี: Azul airlines the best !!
ข้อดี: The crew was amazing
ข้อดี: crew was kind.
ข้อเสีย: We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent.
ข้อดี: Azul is always amazing in terms of service!
ข้อเสีย: The price!
ข้อเสีย: We landed and spend 45min instide the plan to be able to unboard
ข้อดี: The crew as fine!
ข้อเสีย: The gate at the airport changed
ข้อดี: I arrived safely and so did my bags
ข้อเสีย: The delay of over an hour
ข้อดี: Flight left on time.
ข้อเสีย: Plane was dirty, it took flight attendants 1.5 hour to start service after take-off.
ข้อดี: They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen.
ข้อเสีย: Definitely the food. Pretty tasteless and unappealing
ข้อเสีย: Food !!!!
ข้อดี: Amazing crew and overall experience
ข้อเสีย: No complaints on this one
ข้อดี: Polite and friendly crew. Comfortable seats, new plane.
ข้อเสีย: Definitely the food could be better. It was tasteless.
ข้อดี: super punctual
ข้อดี: free-snack is good
ข้อเสีย: non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite.
ข้อดี: Nothing in special.
ข้อเสีย: Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)
ข้อเสีย: They cheat on us about the place of the seats.
Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic
ข้อเสีย: The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal.
ข้อดี: We got all of our bags! No lines. Smooth sailing
ข้อดี: The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot.
ข้อเสีย: Not enough closed captioning in the onboard entertainment system.
ข้อเสีย: Very narrow seats
ข้อดี: The crew was excellent, and the entertainment was good.
ข้อเสีย: The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side.