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ข้อดี: Singapore Airlines has everything worked out for you before you land. That's a great help. The stewardesses were just phenomenal and endlessly polite. I will definitely use them again.
ข้อเสีย: As much as I normally nitpick something, I literally have no criticism at all of Singapore Airlines. Everything they did was a step above everyone else.
ข้อเสีย: I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL.
ข้อดี: It’s an old plane, so the seats are those older yet more comfortable type of seats!
ข้อเสีย: Better service from the crews.
ข้อดี: We had to come home 2 weeks early due to the virus, and Singapore airlines were brilliant at changing the flights. Even got upgraded to the extra leg room for free
ข้อเสีย: The extra leg room seats were naff, I like getting comfy in a chair and these ones were not. The screen was too far away and the arm rests didn’t move. Also, due to my partner having to swap seats, I was sat on my own next to strangers. They slept the whole way, so the crew never disturbed them meaning I missed out on food and drinks, even when asked
ข้อเสีย: Time to renew the aircraft 777-300
ข้อดี: The whole Business experience on SQ
ข้อเสีย: During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ036, I occupied seat 15 A (mono, aisle-window): I did not understand the reasoning behind this layout: Seat facing straight the front of the aircraft, but not enough space to stretch the legs, and limited height for the footrest, feet getting hurled against a ceiling very quickly, and also footrest only on one side = one foot. The deep cavity, that is probably meant to house the lie-flat disposition, is at a 45° angle with the general direction of the seat. I am 77 and not in any way a contortionist. I decided that the best course of action was to remain seated for the duration of the 14:30 hours, flight without extending my legs. Maybe the crew could have explained how the passenger is supposed to fit into that weird design, but I did not ask, afraid that the demonstration might reawaken chronic shoulder and hip pain. I would be glad to read (not test) how this configuration is supposed to convey the sense of comfort expected from a Business Class ticket. It did nothing of the kind for me.
ข้อดี: The whole business class experience
ข้อเสีย: During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable.
ข้อดี: The crew was excellent.
ข้อเสีย: The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours.
ข้อเสีย: More food variety
ข้อดี: Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference.
ข้อเสีย: Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines...
ข้อดี: Again seats space could be better. Crews were very attentive.
ข้อเสีย: Other passengers reclining their seats could be a nuisance...
ข้อดี: Crew very helpful. Seat was very good, food excellent.
ข้อดี: Crew was excellent
ข้อเสีย: Better seat cushions
ข้อดี: Reliable service, clean cabin
ข้อดี: Price is good
ข้อเสีย: The food can be more improve
ข้อดี: Clean cabin and good service
ข้อเสีย: Not every body is doing extra miles to make customer happy
ข้อดี: The service was outstanding! All of the flight attendants were amazing!
ข้อดี: New aircraft
ข้อเสีย: The willingness to provide a better quality service by the entire cabin crew and improved food quality.
ข้อดี: Crew were very gracious and kind.
ข้อเสีย: Food not as good as before
ข้อเสีย: More storage space in business
ข้อดี: Smooth boarding
ข้อเสีย: If they could serve a light snack would be good
ข้อดี: Crew very polite and friendly
ข้อเสีย: Crew forgot to bring me things twice so I had to ask another crew member on both occasions.
ข้อเสีย: Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists.
ข้อดี: The crew was excellent, respectful and helpful.
ข้อเสีย: Boarding by bus is poor
ข้อเสีย: The aircraft was very cold and chilly.
ข้อดี: Crews sympathy’s
ข้อเสีย: Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time
ข้อดี: Just ok
ข้อเสีย: The crew and the service
ข้อดี: Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room.
ข้อดี: Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!
ข้อเสีย: Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans.
ข้อเสีย: Better movie selection. Better organized boarding in Frankfurt