|เส้นทางบินยอดนิยม||เทลอาวี ท่าอากาศยานนานาชาติเบนกูเรียน ไป ปราก Václav Havel Prague|
|สนามบินยอดนิยม||ปราก Václav Havel Prague|
ข้อดี: Despite leaving 40 mins late, we arrived only 20 mins late.
ข้อเสีย: We left 40 mins late because 7 passengers were late to board.
ข้อเสีย: Ticket was booked as Czech Airlines operated by Smartwing. Kayak directed me to checking in on Czech Airlines but did not work, spent nearly 2 hours to figure out I need to check in on Smartwing .com, but luggage fee needs to be paid to Czech Airlines, and seat selection fee paid to Smartwing.
ข้อดี: Awesome staff. Was upgraded to comfort seating for free
ข้อเสีย: Everything. The initial flights was significantly delayed without anyone updating the passengers at the gate. The crew was rude when asked questions about connecting flights. And they lost our baggage.
ข้อเสีย: Dense seats. Terrible check-in inefficiency. Crew argues with passengers. What not.
ข้อดี: The woman who checked me in was slow and rude
ข้อเสีย: Find new ticketing agents. Also there were screaming kids everywhere. Running up and down the aisles. It would have been nice if the airline employees could have gotten their parents to control their children
ข้อดี: Quick check in.
ข้อเสีย: Flight was late. Staff can use more English training. High baggage fees and strict rules.
ข้อดี: Nothing to really like when the flight takes off 45 minutes later... without a solid reason why. They only apologized after we landed.. as if it was nothing.
ข้อเสีย: Required to check a bag for $80, flight was delayed, almost missed connection, bags did not make the connection and flew the next day, spent at least the first day of trips waiting for bags to arrive, still haven't. Spent a lot of waiting on busses to get to the terminals with very rude personnel.
ข้อเสีย: Check in process
ข้อดี: Crew was good , nothing against them . Just a delayed flight which made us miss our connecting flight .
ข้อเสีย: Be on time ! So people don’t miss their connecting flights
ข้อดี: Value for money
ข้อเสีย: Uncomfortable seats, no room for bags overhead and shocking disembarkation.
ข้อดี: Normal usual smooth travel experience
ข้อเสีย: No early check in. The longest line at check in that I ever seen. Terrible seats
Uncomfortable beyond belief!
ข้อดี: Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew.
ข้อดี: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move
ข้อดี: The food
ข้อเสีย: Lost my bag
ข้อดี: Everything was fast.
Plane was delayed for over an hour
ข้อดี: It was short flight so not much to share, crew was ok
ข้อเสีย: It was delayed over an hour
Food isn’t free
ข้อเสีย: Had to pay for just a basic cup of juice. No snack provided.
Direct flight with a bait and switch policy.
ข้อดี: Punctuality. Direct flight from Prague to Madrid.
ข้อเสีย: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.
Flight was delayed
ข้อดี: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.
ข้อเสีย: 1 hour delay ☹️
Great as always!
ข้อดี: Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane
ข้อเสีย: Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time"
ข้อเสีย: planes are old
ข้อเสีย: hidden baggage fees suck!!! Was not stated on purchase!!!
Will never fly CSA again
ข้อเสีย: The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again.
ข้อเสีย: 30 min late no a/c