ค้นหาเที่ยวบินราคาประหยัดในสมาร์ทวิงส์

No online check in

ข้อเสีย: My flight was delayed by several hours due to disruption at Gatwick which is by no means airlines fault. But what's unforgivable in modern age in the inability to check in online or at the airport's terminals without visiting the check in desk. This meant that even though I had no luggage to checkin, still had to wait in 1.5 hour queue to then go to the only desk available for my 20 secs checking and issue of the boarding pass. What a waste of time! (flew from Gatwick as apparently online checkin is available when flying from some other airports)

Meeh

ข้อดี: The crew was very pleasant

ข้อเสีย: The seats were uncomfortable, and air conditioning was turned off when we boarded so we were very congested inside and couldn't breathe.

Flight delayed but not too long

ข้อดี: Rear passengers boarded first, which is sensible, however this wasn't repeated on the return flight.

ข้อเสีย: Called to gate even though the aircraft wasn't even there! Could have had extra half hour airside.

ข้อเสีย: One of the worst trip I was struggling between the samrtwings and flight network.com trying to book the seats but no one was able to help me .espically flight network.com they gave a lot of wrong information. It was nightmare!!!!

Nothing special

ข้อดี: The cabin crew was very professional and helpful. Food was slightly above average compared to nowadays low standards.

ข้อเสีย: Departure delayed by THREE HOURS due to too late arrival of the plane from previous fligh. This can happen. However TOTAL LACK OF INFORMATION AT THE AIRPORT IS COMPLETELY UNACCEPTABLE!!! The flight was scheduled for 10:20 and this information was still at the information board even at 11:00 while the information about the status including a new departure slot was definitely known to the airport as well all SmartWings officials by that time!!! Flight was ok but the landing was not. The first attempt was not successful so the plane took off again when almost touching the runway and the second attempt landing was pretty hard. Explanation given for the failed first attempt was most likely only a bad excuse (insufficient distance from previous landing plane). Later I found out the flight captain (Mr. Vojta) was also the instructor for new SmartWings pilots so presume a new pilot was learning to land which as a passenger I don't appreciate to be subjected to.

ข้อดี: Staff were nice and Great value for money.

ข้อเสีย: Ran hours late with pasangers sitting outside boarding gate with no seating or information. ( or compensation)