ค้นหาเที่ยวบินราคาประหยัดในรอยัลจอร์ดาเนียน

Bad customer service

ข้อดี: Nothing

ข้อเสีย: Entertainment unit had only movies from early 2000 Staff are not friendly at all and the food was a joke for a national airline.

Not worth flying business on the embraer

ข้อดี: Nothing

ข้อเสีย: The seats were not comfortable. No entertainment. It was a horrible experience. RJ should simply retire their embraer aircrafts

ข้อดี: For the first time I was not woken up for dinner

ข้อเสีย: The aircraft is really old...

AMM to KRT

ข้อดี: The flight was on time and arrived early

ข้อเสีย: The plane is old. Even though I was flying business but they need to renew their short and medium range aircrafts

ข้อเสีย: Cabin Crew did not seem to want to be on that flight. One Question, why do you hire people who obviously do not enjoy their job?? In addition, I am sure there are better substitutes to the kind and quality of breakfast that could be made available.

Staff at checkin desk

ข้อดี: Staff at checkin desk

ข้อเสีย: Had to wait long to find eticket number for my daughter, as this wasn't on the system although this was a return journey.

Worse service at international transit desk

ข้อดี: Nothing

ข้อเสีย: Second time they have split our seats as we were traveling together with infant, one seat in the front and one seat on the rear. This wasn't a full flight and half of the aircraft seats were empty.

Rip off

ข้อดี: We were three people with 4 bags each bag around 20 kg Except the fourth bag was 10 kg They saying each person he has to have one bag. And they said you have to pay around $ 300 for extra bag and that bag didn't exceed 10 kg despite when I went to Amman from Melbourne didn't tell that but they told on the way back despite I have the same bags, That's absolutely unfair.

ข้อเสีย: Service not good

Bad communication

ข้อดี: Inflight service was pleasant and efficient for business class. Enjoy the little touch of offering traditional Jordanian food and fresh Jordanian coffee made with cardimom as soon as passengers boarded. That said it is nowhere near the better airlines like Cathay.

ข้อเสีย: Check in counters has no clear signs for Business class if you come from the other side. I checked in at economy counter, wasn't given invitation to lounge or any priority landing immigration pass. There were no communication at the lounge about the delay and can hear nothing of the announcements from the general announcements for the departure hall. No explanation was given once onboard or why aircraft was changed from 787 to Airbus. Boarding was the worse of all with no clear announcements and economy class was boarded before business and there is only one air bridge. Most staff were standing looking like they didn't know what was about to happen.

ข้อดี: the idea of kayak

ข้อเสีย: I went from beyrouth to Amman and then to istanbul it was just a transit in Amman when I came back I saw all the passengers went to the plain except me I asked the manager of the royal Jordanian about what is happening so he told me : yes you missed ur flight u should pay another ticket we didn't made a boarding pass for your luggage so I told them that it was your fault I didn't get any help I paid 80$ just to get back home I will never use it again !!!! the flight was in the name of : Georges Zakhour .

ข้อเสีย: I went from beyrouth to Amman and then to istanbul it was just a transit in Amman when I came back I saw all the passengers went to the plain except me I asked the manager of the royal Jordanian about what is happening so he told me : yes you missed ur flight u should pay another ticket we didn't made a boarding pass for your luggage so I told them that it was your fault I didn't get any help I paid 80$ just to get back home I will never use it again !!!! the flight was in the name of : Georges Zakhour.