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ข้อเสีย: Long haul airlines across Atlantic charging people for drinks and food on flights !! Best call yourself as cheap budget airlines and stop the pretence . Would be useful if this information was shared at booking plus “drip cost feeding” policy is appalling! Frequent traveller and have never seen such an appalling behaviour on long haul airlines

Very shoddy budget airline

ข้อดี: Nothing

ข้อเสีย: Everything. My booking confirmation was with United Airlines only to get to the airport to find that they had subcontracted the flight to a budget airline. Eurowings. The food very substandard. If you were on a basic ticket, you were only entitled to water and no food. So people are travelling on long haul flights without being offered anything as standard. Passengers on these tickets were not aware that they would not be served.any food which is probably unethical. They offer to sell you food if on a basic ticket

A bit chaotic on board...

ข้อดี: That the flight wasn't any longer than it was

ข้อเสีย: A bit hot n stuffy

Did what it said on the tin...no frills

ข้อดี: Flight left on departure and on board air cooling system was much welcome. Cabin crew were polite.

ข้อเสีย: Cabin was untidy, goodness knows what was stowed away at the back of seats towards the rear of the cabin, so rear of cabin was unwelcoming. Cabin crew should keep some overhead lockers for their own use. Poor sound quality on Inflight entertainment, either that or Headphones were poor. Food portions were painfully small (lunch of chicken risotto) AND I found pretzel flavoured breakfast bap unpopular.

ข้อเสีย: United Airlines in our experience runs late putting a lot of pressure on any ongoing connections . Not clean . Staff not friendly . Only sometimes helpful.

ข้อดี: Read above

Very frustrating with the booking

ข้อดี: Nothing

ข้อเสีย: When I spoke to the United person last week to confirm baggage and carry on requirements. He said I could take a carry on when I turned up to the gates I was charged another fee for my carry on bag. What is baffling is that when I arrived at Denver people were getting complementary check in baggage. I’m so dissatisfied with the booking and the amount it has now cost me ruining any savings I’d had for sanfrancisco

ข้อดี: the flight was scheduled 1h30

ข้อเสีย: the seat comfort

ข้อเสีย: On time departure. A comfortable seat.

ข้อเสีย: So it was annoying that the seat that was assigned to me..airline assigned that seat to someone else because that person asked for it. And nobody bothered to ask me( no email or call or anything) even though there were lot of empty seats. But the passenger was polite he moved to his original seat.

ข้อดี: Cost

ข้อเสีย: Aircon too cool

ข้อดี: Cost

ข้อเสีย: Aircon was too cool

ข้อเสีย: Going and coming back was delayed

ข้อดี: For all the turbulence that we heard about, the flight was extremely smooth which I attribute to the pilot's skills

ข้อเสีย: We kept on being told that there was going to be turbulence and that it would be too rocky to serve food/drinks - but there was limited turbulence and the flight was very smooth. There was also a delay in leaving as there was an extra bag in hold but they 'couldn't find it'.

ข้อดี: the flight from JKT to Tokyo to Newark was good, entertainment was good, food was good, crew was good.

ข้อเสีย: THE flight from Newark to Montreal was HORRIBLE! the flight was delayed and when we boarded, we were stranded on the taxiways for 2,5 hours. After 20 hours of flying, and you know your last flight was just another hour, I ended up arriving Montreal at 12.30 AM when it should've been 9 PM

ข้อดี: Cabin cleanliness is below average

ข้อเสีย: Cabin service is average

ข้อดี: The plane was new

ข้อเสีย: Flight was switched to United airlines so the confirmation number did not work and we could not check in on line. Food was the worst I have had on a flight.

Another broken screen

ข้อดี: Not much

ข้อเสีย: Dirty seat, broken screen & headphone socket.

Broken, dirty equipment

ข้อเสีย: Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair.

Flying Expetience

ข้อดี: The controlled and orderly way when boarding.

ข้อเสีย: The staff from the desk was unfriendly. On boarding no one showed you where your seat is located. The food was dreadful. The same aweful pasta meal on the outbound journey was served again. During the flight I was feeling very unwell I asked the flight attendant our axeick bag which she brought, but I was told to go to the toilet. She did not return to enquire after my well being. I was in the toilet for 5 minutes. Very uncaring. The tea was cold when served

ข้อดี: Seats and entertainment

ข้อเสีย: One syaffmemberrude butall not very friendly orhelpful no food to purchase on board which meant we had absolutely nothing to eat until landing not good when ad ertise that you can purchase on board also paid 50 dollars for checked bags but ihadconfirmed with your airline theywereinyheprice along of gimethecrewwalkedpast with coffee withoutaski gif wanted one

Unaccompanied Minor Services Were Good

ข้อดี: My daughter traveled as an unaccompanied minor overseas and was taken care of reasonably well. The staff in LAX were not as friendly but then I am just glad that everything was handled for her at such a young age being taken through such a big place. My daughter said she slept very little overnight due to a rude passenger who was talking very loudly and using a phone. But over all she was happy with the in-flight entertainment and I was pleased with the amount of baggage allowed at no extra fee.

ข้อเสีย: The staff were a bit impatient and rushed. Didn't seem to notice the actions of rude passengers.

Delay and equipment issues

ข้อดี: Not much

ข้อเสีย: Cabin AirConditioning fault. Air bridge fault all delayed flights from Fort Lauderdale to San Antonio

ข้อดี: Not much to like. The flight was okay.

ข้อเสีย: Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage.

Delayed boarding and significantly late flight

ข้อดี: The crew were competent, friendly and helpful. The back of seat entertainment was very good, with a lot of new releases. When the flight was delayed the pilot did come around and speak to passengers, which I appreciated.

ข้อเสีย: The flight was delayed and we were not given any information about what was going on.