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ข้อเสีย: Please serve food hot. And tell sir hostess to smile. And worst flight. They I Only served one meal for 8 hour flight
ข้อดี: The lower level cabin attendant did her best to make a better impression than her supervisor. I am grateful to her.
ข้อเสีย: The purser was not even polite. Was it because she was veiled and I was wearing a cross? I really hope not. The normal economy seats are cramped to an unacceptable level. I will avoid flying MH economy again. Malindo, a low-cost flying the same routes (SGN-KUL and KUL-CMB) I often fly, has a much better level of service than MH, supposedly a full service airline.
ข้อดี: I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped.
ข้อเสีย: Seat belt
ข้อเสีย: Dinner was only one piece of pizza
ข้อเสีย: Supper was very average , one slice of pizza , that’s it
ข้อเสีย: Vegetarian Food need to Improved.
ข้อเสีย: Vegetarian Food need to be Improved....
ข้อเสีย: MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing.
ข้อดี: Terrible airline company. It’s a ripoff!
ข้อเสีย: Honesty. Ripoff!
ข้อดี: The staff was really nice when I asked for the green tea they make sure you get it
ข้อเสีย: Food need to be improved
ข้อดี: The crew was very friendly and attentive.
ข้อเสีย: Can’t think of anything
ข้อดี: Crew were good. Good food.
ข้อเสีย: For some reason, the seat was very uncomfortable. Rather hard with little cushion.
ข้อดี: Comfort & punctuality
ข้อดี: Comfort and food.
ข้อเสีย: Some flight attendants could ve friendlier.
ข้อดี: Different seat location for family of five
ข้อเสีย: Sitting arrangement Was poor. Five of us had five different seat.
ข้อดี: Great seat and crews
ข้อเสีย: A330-300 is nice
ข้อดี: Amazing crews
ข้อเสีย: Nice seats
ข้อดี: No thank
ข้อเสีย: Business class boarding could have been more organized. Was sent to the gate too early from lounge
ข้อเสีย: All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling.
ข้อเสีย: The entertainment unit was constantly malfunctioning
ข้อเสีย: They should giving out headphones for business class to use the entertainment system
ข้อเสีย: No entertainment facilities available even in business class
ข้อเสีย: The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most
ข้อเสีย: Boarding on time so I didn’t have to loose the connection flight and had to stay at a hotel an hour away from kuala lumpur to barely sleep to catch a plane to auckland next day that arrives late so i cant take the ferry home.
ข้อเสีย: Flight was delayed by two hours
ข้อเสีย: There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow.
ข้อเสีย: If the assigned seat reclined. I had to
Move to a different seat which
ข้อดี: Our luggage missed the connection but the situation was well handled
ข้อเสีย: Better range of entertainment as the options were a bit dated and mediocre
ข้อเสีย: Felt more like a domestic flight than an international
ข้อเสีย: The plane was old but the flight was inexpensive
ข้อเสีย: My entertainment system was not working, so was my seatmate's.
ข้อดี: First time on Malaysian. At least we didn’t disappear. All was okay except for the meal on the flight to Saigon. I’m not one to complain about airline food but the “meal” served was execrable, possibly the worst in 65 years of flying. And no alcohol on an international flight was niggardly in my estimation.. The flight from Penang to KL they had the cheek to serve a tiny cup of fake orange juice. I will avoid Malaysian in the future.
ข้อเสีย: Please see what above.
ข้อเสีย: Business class in 737 is limited, recline only but seat was spacious and comfortable
ข้อดี: The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected.
ข้อเสีย: very delayed flight
in addition slow flying what should have taken 52 minutes ended 1 hour 20 min
to add to that poor cabin crew management of Business Class disembarking excruciating slowly added another delay of 20 minutes!
ข้อดี: we had extra legroom travelling with an infant
ข้อเสีย: the staff could have been a little considerate when serving food to you while you're holding a sleeping baby
ข้อเสีย: the food could have been nicer
ข้อเสีย: I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory.
ข้อดี: Good seats and crew.
ข้อเสีย: Choice of movies
ข้อดี: Boarding was easy even though it started late, it was organized. Once I got on the plane I wasn't waiting a long time to get to my seat because they seated the people sitting in the back of the plane first. There is a huge selection of movies, tv shows, and music.
ข้อเสีย: They have 2 food options and they're just ok. There wasn't very many drink options either.
ข้อเสีย: Not being cancelled and delayed
ข้อเสีย: Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!
ข้อเสีย: I am more than pleased with the service I received, keep up the work
ข้อเสีย: Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ...
ข้อดี: Airport, sea side
ข้อเสีย: The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair...
ข้อดี: Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried.
ข้อเสีย: Again, not being delayed and having to miss my original connecting flight would have been best.
ข้อดี: Everything on the plane was fine, and the service was great.
ข้อเสีย: Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great.
ข้อเสีย: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me
ข้อดี: Comfortable seating map
ข้อเสีย: Food could be improved especially for vegetarians