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ข้อดี: Everything except food
ข้อเสีย: More food choices like Non-Red Meat items
ข้อเสีย: Good choices like non- Red Meat
ข้อดี: Crew was extremely nice and helpful
ข้อเสีย: Ancient 777 seating
ข้อดี: Ahead of departure time
ข้อเสีย: Snacks and should have inflight
ข้อดี: The entire experience went perfectly. Everything was prompt, smooth, and on time.
ข้อเสีย: Nothing. A prepared traveler, is a good traveler. These are different times. Understand there are limitations for everyone. Focus on the basics. Do your homework. Read the airlines’ travel updates. Bring minimal gear. Be EARLY. And lastly, be grateful for getting a flight at a great price. If the flight went smoothly, don’t complain and moan about the little stuff that has nothing to do with getting from point A to point B. It’s a struggle for all of us. Please understand that.
ข้อเสีย: Excessive time to get ticketing in the beginning. Poor passenger handling and lack of caring by checking in and airport agents
ข้อเสีย: . I was shocked to see social distancing was not implemented with no seats apart and I was in the middle of four seats. If the journey is as important as the destination, then it already failed the minute I was seated in a very intimate setting alongside strangers and seeing the economy class fully booked. The airline defended this by saying they have special economy seats but I complained that this is not equitable since the seats are limited and not everyone could afford an upgrade. Even if they could, the passengers would still be seated side by side and the total number of passengers aboard a tight and enclosed space or load factor is still very high. The airline’s policy was so inconsistent with the very rigid rules of the different government agencies upon disembarkation.
ข้อเสีย: Other than the better seating, business class on PAL is like economy on most airlines. Lousy food, half a glass of generic wine. Screen is too far from seated position, the remote didn’t work, and it was a long stretch to use the touch screen. Seats were not that comfortable for sleeping.
ข้อเสีย: Plane was Not full, enough social distancing.
ข้อดี: The crew were attentive & accommodating.
ข้อเสีย: Food was not that good at all.
ข้อดี: the seat are comfortable. Flight stewards are responding to anything I need but on the downside, lavatories are clogged most of the time ( maybe because too many are using it.) Another issue is the travelers card, the letters are printed too small that seniors like me can't read it inspite of the fact that I'm wearing my eyeglasses.
ข้อดี: Yes, the crew were amazing.. since I was booked In the economy class, it was not that comfortable but good enough.
ข้อเสีย: There are not much choice for food aside from the usual that come from the airline catering service.
ข้อเสีย: The food.
ข้อเสีย: Not enough drinks offered for 15 hr flight
ข้อดี: The type of plane 330
ข้อเสีย: Its not cold inside.
ข้อเสีย: couldnt change it
ข้อดี: Good value over all, good on board entertainment
ข้อเสีย: Food could have been better
ข้อดี: Crew was good!
ข้อเสีย: Manila airport business lounge full, not accessible, croweded with too many airlines; Processing at the Manila airport too complicated for passengers in transit (completely different when we traveled from Vancouver through Manila, why is that? Boarding gate (Manila) terrible, crowded, no available seats, “business” section small and with so dirty sests that it was not possible to use them!
ข้อดี: The plane was good, comfortable, service excellent! Business lounge at Singapore airport is excellent!
ข้อดี: Amazing crew , both ground and in fligbt
ข้อดี: The flight boarded and left on time. A good variety of movies and tv shows to entertain all ages.
ข้อเสีย: The bathrooms needed to be restocked with towels and toilet paper.
ข้อดี: The plane was on time ,all good
ข้อเสีย: A little more leg room... but all in all. Not to bad
ข้อดี: Very friendly crew. Everything on time we landed even earlier. Comfortable seats and distance between seats rows
ข้อดี: On time, early
ข้อดี: Flight on time
ข้อเสีย: Better food
ข้อดี: The crew did above and beyond what was expected. They were nice, friendly, and professional.
ข้อเสีย: The line up at the check in counter was a bit of a mess and it took longer to check in. I was extremely upset at not being able to check in online and select a seat, I was therefore assigned a seat towards the end of the plane which I am not very happy with but it was rectified during boarding.
ข้อดี: The "Forward seats" are advertised on airline documents for $20 on regional flight. MNL-SGN is definitely a regional flight, but they charged me $50 for the one seat choice. The comfort is definitely much better. I had guessed it was worth the 20 dollars, but 50 seems a rip-off.
ข้อเสีย: The food (fish and rice) was tasteless.