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ข้อเสีย: Very good food and launch in gate but in check in they took my powerbank.
ข้อเสีย: Couldn’t have gone better. Great lounge at kbv. Everything on time. Even food for a 1hr flight!
ข้อดี: in time, good service, well informed.
ข้อดี: we had 5 domestic flights with Bangkok Airways, all in time and good boarding.SUPER!!
ข้อดี: Quick and easy flight. Empty seat in my row was great!
ข้อเสีย: Plane was noisy and clearly old, could use updating
ข้อเสีย: One of the best experiences in short haul flights in years! Flew twice with them and the service was great. US based airlines could learn a lot from them.
ข้อดี: The staff and service were friendly and excellent. Flight was fast and efficient.
ข้อเสีย: I can’t think of anything.
ข้อดี: It’s nice that they offer food on such a short flight, but it would be nicer if they offered an option without meat.
ข้อดี: The seat that I picked had lots of leg room.
ข้อเสีย: Better selection of movies.
ข้อเสีย: Trat a great little airport .
ข้อเสีย: Being told to not use phones (in airplane mode) for quite some time before takeoff and touch down. Never been a concern in the past
ข้อดี: Nothing much to like about the flight. The only good thing probably would be the boarding process.
ข้อเสีย: A lot of things could have been better. Crew: The crew failed to maintain a enjoyable flight experience. Crew failed to instruct the passengers playing videos/movies at loud volumes. Flight: The biggest blunder was they unloaded 21 check-in bags for some fuel logistics. 12 hours out and there's still no tracing available for the bags. Food: Food was decent for the price. Nothing much to complain there.
ข้อดี: Nothing much to like about the flight. The only good thing was the boarding process probably. The Airport Staff was helping people to get to the connecting flight.
ข้อเสีย: A lot of things could have been better. Crew: The crew failed to maintain a peaceful experience for a few people. There were people playing movies/videos on speakers and the crew didn't ask the passengers to stop it. They ignored it. Flight: The biggest blunder the flight created was unloading 21 check-in bags in order to save on some fuel logistics. More than 12 hours passed since landing, and there's still no tracing available for the bag. No in-flight entertainment. Food: Food was decent. Good for a cheap flight.
ข้อดี: Crew was fantastic. Short flight yet they offered food, beer, wine, etc.
ข้อดี: Real food not only pastry meal.
ข้อดี: The airport was adorable and quaint
ข้อดี: They send you email to checkin online. You go through the entire process, enter all your details (although you already gave it when you made reservation and your frequent flyer account has it too) and at the very end you get greeted with the "no online checkin at this airport" message. Complete and utter failure!
ข้อดี: everything was perfect
ข้อเสีย: would never go back to other low cost airline
ข้อดี: Friendly and attentive flight crew. Excellent selection of nice wine.
ข้อเสีย: Older model A-319 so there was a very small screen for the cabin.
ข้อเสีย: Staff was rude
ข้อดี: Flight times are great, and flying from U-Tapao Airport, now that the new terminal is open was so simple, quick and easy. Plentiful cheap car parking available a very short walk from the airport building.
ข้อดี: Helpful staff, comfortable seating, but then we were both short.
ข้อดี: lounge access for everyone with snacks and free wifi
ข้อดี: Just average.
ข้อเสีย: ON TIME DEPARTURE AND ARRIVAL.
ข้อดี: well organized no hassle at check in
ข้อเสีย: Cabin to old and seat already damaged :(
ข้อดี: The check in counter staff was amazing and put me on an earlier more convenient flight.
ข้อเสีย: Pilot (well, first officer more likely) was rudder and trim happy, not the best on takeoff, cruise, or landing.
ข้อเสีย: The flight was fine. But it took as long for the luggage to arrive as it took the plane to fly from Samui... very poor
ข้อเสีย: The price on the hotel website is much cheaper
ข้อเสีย: Was a short flight. It was all well done.
ข้อดี: The price is a big factor, all the rest was very good
ข้อดี: Crew was nice and friendly. Quick load in and fast departure. In the air 15 minutes ahead of schedule at 17:21
ข้อเสีย: Since they had (unexpectedly) provided a meal on my previous trip (10am to 11:30) , I assumed a meal would d be provided given the time of travel. All we were given was an inedible pastry with chocolate. Plane landed at approximately 18:40 but not at gate until 19:20 - long taxi and shuttle ride
ข้อดี: Easy all round
ข้อดี: The crew team was very nice, a inflight meal was offered and baggage arrived within 10 minutes of being off the plane.
ข้อเสีย: The plane was older and did not have any modern amenities. The seats were somewhat hard and not very comfortable. There was no inflight enterainment so be sure to bring a book.
ข้อดี: Very good quick smooth flight. On time departure and arrival
ข้อดี: Staff were so friendly!!
ข้อเสีย: Nothing really, for a fair priced airline.
ข้อดี: Very friendly crew! Good food! Boarding was a little confusing but it worked out. The plane was old but it wasn't bad. I'm fortunately tiny and fit into tiny Asian seats. The boutique airline marketing is super hipster in how ironic (inaccurate?) it is, but it was a cheap flight so...
ข้อเสีย: The ATR-72 is a ROCKET PROPELLED TIN CAN IN THE CLOUDS. The pilot did his best to fly around the thunder clouds but the turbulence was absolutely terrifying. For this reason alone I'm probably going to skip this airline again to fly in something that won't make me throw up.
ข้อเสีย: Es una aerolínea de muy buena atención. Los aviones son buenos y cómodos. Súper puntuales. Nos entraron a una sala VIP en el aeropuerto de Chian Mai aún volando en económica. Muy recomendable
ข้อดี: Everything was good.
Crew was nice. clean plane.
ข้อเสีย: Maybe a little bit bigger airplane but that's still fine for 1 hour flight.
ข้อดี: Everything was perfect. Crew was nice.
ข้อเสีย: The one think i could think of is if the plane was a little bit bigger.
ข้อดี: The Phuket ground staffs helped me and my family so much for boarding at the deadline time. They also waited until we passed the checked gate. This event is one of my appreciate trips.
ข้อดี: The crews made good service.
ข้อเสีย: Passengers should select more juices in a service
ข้อดี: Crew was nice and helpful
ข้อดี: New airplane. Nice crew. Nice food. Good wine.
ข้อเสีย: Its a short flight. Not much could go wrong.
ข้อเสีย: We got stuck sitting by an obese intimidating man who rs
Sat in one of our seats rather than the middle seat he was assigned. So intimidating, did not feel comfortable addressing this with the stewardess
ข้อดี: Sweet and professional staff
ข้อดี: The seats were a good size and comfortable. I was surprised that with such a short flight we had drunk service and a light meal.
ข้อเสีย: Great meal service! Seats very comfortable and lots of leg room. Highly recommend ++
ข้อเสีย: No entertainment
ข้อเสีย: No entertainment
ข้อเสีย: Everything was good for the most part. Seats are a little cramped so it is one arm rest per person.
ข้อเสีย: The flight did not happen!!!!
ข้อดี: I liked that they even offered food on a 1.5 hour flight. Appreciate that
ข้อดี: Great costumer service
ข้อเสีย: Be on schedule.