|เส้นทางบินยอดนิยม||ออสโล ท่าอากาศยานออสโล การ์เดอร์มอน ไป เบอร์เกน Flesland|
|สนามบินยอดนิยม||ออสโล ท่าอากาศยานออสโล การ์เดอร์มอน|
ข้อดี: Great flight
ข้อดี: Nothing,except I got to my destination safely
ข้อเสีย: Everything.They don’t ever offer you WATER in a 10 hour flight!! Check in crew rude. Attends dismissive to rude.
ข้อดี: Crew was acceptable but sits terrible
ข้อเสีย: Not a comfy flight
ข้อดี: Premium seats and service make flying so much more comfortable.
ข้อเสีย: Boarding and leaving on time.
ข้อดี: I can’t travels
ข้อเสีย: Norwegian was unwilling to refund flight to and from Rome in the height of the Coronavirus pandemic.
ข้อดี: I made it to my destination
ข้อเสีย: I have never got in almost 13 hours of flight and was not even offered glass of water or any food!!! Norwegian flights are not providing any beverages or food and when I asked they told me I should have added food options on my booking???? That’s the most unbelievably weirdest and inhuman flight I have ever took. Will definitely make sure not to do same mistake ever again!
ข้อดี: Value for money
ข้อเสีย: Boarding process really needs to improve. There is usually a chaos during boarding
ข้อดี: It got me to my destination. Nothing else to like.
ข้อเสีย: Boarding was a circus. The most disorganized I’ve seen. Price-gouging at every turn. Cramped uncomfortable seats. And of course the nonstop screaming infant.
ข้อดี: Price Staff
ข้อเสีย: More food choices (vegetarian)
ข้อเสีย: If I was allowed onto my flight. My previous flight on AirEuropa was overbooked, I didn’t get a seat, and they put me on the next flight out. With the delay I didn’t get to the check in window till approximately 55 minutes before departure. Norwegian wouldn’t even let me check in. They said boarding had already stopped and the flight was closed. Sent me to the sales rep where I was told my only option was to switch to the same flight the following day, but that would cost me an additional 630€. I ended up stuck in Barcelona overnight and found a cheaper flight home with British Airways/American Airlines.
ข้อดี: Staff at Rome was great. Crew was excellent. Plane was magnificent.
ข้อเสีย: Jet was ancient and entertainment system was a joke
ข้อเสีย: Flight delayed and gate 9 in terminal 1 at JFK is a nightmare. It’s in the corner and you can’t hear any announcements at all. Horrible place.
ข้อเสีย: Service at CheckIn was the worst I've ever received. The staff exuded no compassion, empathy or interest in trying to help me. I had to buy an extra checked bag and instead of giving my options clearly, they gave me a run around (do it online, call our customer service, refund your ticket at our service desk - all false). I did not appreciate that lack of competence or interest and as such will not be transacting business with Norwegian again. Furthermore, the crew on the airplane did not check on me or my row of passengers the entire flight. No water, no cookies, nothing! This was the worst display of airline service I ever seen!
ข้อเสีย: Easy checkin Good customer service Comfortable seats Great price
ข้อดี: Boeing Dreamliner was amazing. Very comfortable even in economy. Boarding very easy. We left and arrived exactly on time.
ข้อเสีย: You have to buy your own food and drinks. Priced on the high side. Bring your own sandwich and drinks.
ข้อดี: Crew was good, Seating needs to be updated
ข้อเสีย: seats could recline better and padding could be better.
ข้อดี: The last time I purchased a flight with them it was canceled. No previous notice . No solution . They wouldn't even answer the phone .
ข้อดี: We landed safely.
ข้อเสีย: The operating flight was changed and our seat were downgraded. Given that it was a birthday trip i wanted my fiancée to be as comfortable as possible. Instead she was stuck in a middle seat between two crying babies with no outlets to to charge our phones for entertainment. Additionally I was notified that I cannot be refunded until after the flight has landed. So technically Norwegian still has my money and I paid top dollar for a less than average experience. Unacceptable.
ข้อเสีย: Need food upgrade !!!! Paying for food and not available or sold out is big No No!!!
ข้อดี: On a long haul flight, when I bought my ticket, Kayak advertised entertainment on my long haul flights. There was none on this flight! Seata were extremely uncomfortable.
ข้อเสีย: Stop misleading passengers to make money
ข้อดี: Getting from a to b to c
ข้อเสีย: Everything from service, food, comfort and punctuality.......
ข้อเสีย: Ya opine
ข้อดี: Puntualidad y amabilidad en la recepción de equipaje
ข้อเสีย: Pésimo servicio en la llegada a Bergen. No solo no llego una de las valijas, sino que no había nadie en la oficina de reclamos, nos hicieron recorrer todo el aeropuerto hasta que no les quedó otro remedio que ayudarnos. Mala disposición de los empleados. Lo mismo con la recepcionista del buró de información turística
ข้อดี: The entertainment was actually great. Literally everything else was terrible.
ข้อเสีย: It was the most uncomfortable flight ever. No water served and no refreshments served at all on the 9 hr flight.
ข้อเสีย: It will be nice if economy class get at least a bottle of water!
ข้อเสีย: Superstrict baggage policy!!! Cramped seating. No free food or water!