ข้อเสีย: Recheck procedure in Korea is a little confused.
ข้อดี: exit row seat was comfortable
ข้อดี: We received great assistance at the check-in counter and were helped out even though we arrived late. The ground crew was actually great.ข้อเสีย: We only got water. Felt like a bus ride. Minimum comfort but fair for the price.
ข้อดี: The ground staff and air crew were pleasant and professional.ข้อเสีย: The staff could have better managed the stowage of large carry-on luggage, which slowed boarding and threatened passenger safety..
Nicest and most professional crew!ข้อดี: The professional courtesy and efficient execution of the crew during the entire flight.ข้อเสีย: Boarding, kind of a controlled chaos when it started. People just line up and go! But it worked!
Baggage fees astronomicalข้อดี: Nothing stands out after shelling out over $300.oo US dollars for 3 bags. Our bags were first off the carouselข้อเสีย: We had no prior notification of the fees, we assumed we had to pay for baggage but it cost more than the ticket. We upgraded to the "comfort seats" very narrow, in front with no legroom because of the bulkhead, We couldn't load first so our carry on we're behind us, a pain when getting off the plane.
The worst airline among all the cheap airlineข้อเสีย: A check in was over crowded , it's take almost 50 minutes . The check in counter persons have bad attitude with passenger . The service in- flight is horrible
can not check-in onlineข้อดี: find no where to check-in online, and do know how much weight i can carry
Need Online Check In!ข้อดี: No online check in to expedite the process. Everyone had to wait in line for manual check in, which resulted in at least 30+min time lost which made it tight for boarding.ข้อเสีย: Online check in please.