|เส้นทางบินยอดนิยม||ออร์แลนโด ไป มินนีแอโพลิส Minneapolis St Paul|
|สนามบินยอดนิยม||มินนีแอโพลิส Minneapolis St Paul|
ข้อดี: Smooth flight
ข้อเสีย: Less delay boarding
ข้อดี: Helpful staff.
ข้อเสีย: Full plane, and I was in middle seat; plane departure was late for unstated reasons.
ข้อดี: The crew was very courteous & helpful. Huge bonus.
ข้อเสีย: The check in process at the airport was horrendous. I would never fly Sun Country again except the crew was so good.
ข้อเสีย: We have flown with Sun Country several times and it is always a great experience. In my opinion there are two things that can be improved upon. First thing is pricing for baggage. It is the same price for the first checked bag or a carry on. $30. I think a carry on should be half the price of a checked bag. Second is the on flight WiFi. It didn’t work on our departing flight or our return flight. That’s not good service. It sends a message that the airline doesn’t put a high priority on operability or maintenance.
ข้อเสีย: Boarding pass had no terminal or gate info, so lost time figuring that out. Difficult getting bag space once onboard due to broken overheads. Pretzels…
ข้อดี: The convenience of a red eye flight.
ข้อดี: Nothing. Sun country airlines was 30 mins late to bird allow travelers to board their plane then 1 hour late to leave after that then 20 mins late to deboard, so in total they were 2 hours late
ข้อเสีย: Their staff needs to be on time to board and takeoff. Sun country airlines was 30 mins late to bird allow travelers to board their plane then 1 hour late to leave after that then 20 mins late to deboard, so in total they were 2 hours late
ข้อดี: Crew, seats, experience;?all were wonderful!
ข้อเสีย: More flights to/from Portland
ข้อดี: Crew was friendly and engaging throughout the flight. Gate agents as well. Plane and terminal remain very clean as they always should have been.
ข้อเสีย: Seats are incredibly uncomfortable as always. Tailbone was again painful for 2-3 days like every Sun Country flight. Head rests are like plywood and do not a allow restful position. The landing was quite hard. Many surprised screeches on this one.
ข้อดี: Boarding in general went quite quick considering the number of customers requiring assistance. Flight attendants were pleasant greeting us while boarding.
ข้อเสีย: Seats are extremely uncomfortable. My tailbone is very painful for 2-3 days after each flight. The headrests are hard and force my head forward. cannot rest comfortably. Narrow seats are an ongoing issue with most airlines. The number of flight attendant intercom scolding's to remain in seats could have been less. Sometimes people just need to use a restroom. I wasn't one of them but certainly understand the need in flight, turbulence or not.
ข้อดี: On time. Nice crew. Comfortable flight.
ข้อเสีย: More entertainment variety.
ข้อดี: Crew were fine- did what they had to do: distributed tiny bottle of water, picked up trash, were polite to passengers. Otherwise, no interaction.
ข้อเสีย: Crowded airplane during a pandemic. Greed motivates Sun Country Airlines- overcrowding, seats are paid extra, baggage is extra including carryon. Flight arrived on time, but it took two (2) hours to get out of the airport, waiting for a gate and baggage. Landed at 10:10p- left airport with bag at 12:10a. Will try never t o fly with them again!
ข้อดี: Boarding went smoothly. Crew was nice.
ข้อเสีย: The airfi wifi was very intermittent. That should be addressed for international flights! Also, seat was supposed to have a usb cord and there wasn’t one. We would have picked a different airline for an international flight had we known that. Tray backs were dirty too.
ข้อเสีย: Hand sanitizing wipes on board.
ข้อดี: We arrived on time in Minneapolis
ข้อเสีย: Less turbulance
ข้อดี: I liked that birding started from the last rows.
ข้อดี: Quick boarding. Inexpensive ticket. Direct flight.
ข้อเสีย: Crew walked thru cabin at least 5 times collecting garbage, but could not hand out sealed snack or sealed water. People sat should-to-shoulder - No buffer space, but asked to leave the plane with 6 foot intervals???? This airline picks and chooses their Covid precautions. Quick and inexpensive flight, if you don’t mind the rest.
ข้อเสีย: Sun country did absolutely nothing in regards to protecting their passengers from COVID. Delta was absolutely amazing and I was soo impressed with the extra measures they are taking, sun country should definitely take notes from Delta. As for sun county I will not be flying them again anytime soon, unless they are able to improve their policies on covid.
ข้อดี: Nothing. Regretted purchasing my flight with Sun Country would have much rather flown Delta. Worse than Spirit airlines.
ข้อเสีย: No COVID precautions. Definitely not 6 feet apart procedures. No cleaning nor sanitation done for seats. Delta at least provides hand sanitizer wipes. & has middle seats closed off due to COVID. Hate that they charge for even a carry on. Ridiculous. Should have flown Delta.
ข้อดี: The entertainment was great surprise and the crew helpful in getting everyone connected.
ข้อเสีย: Boarding! Other airlines are boarding from the back to the front. Absolutely no social distancing on this flight...by the time I was called to board, proceed to the back of the plane the others in my row had to get up & move so I could get to my window seat. In a world of technology, boarding can be done more efficiently.
ข้อดี: The flight got me to MCO on time and was very inexpensive.
ข้อเสีย: Flight was overcrowded with very poor Covid safety procedures. I recently flew, the same route on Delta and felt much better about cleanliness, empty middle seats, masks, etc.
ข้อดี: Boarding from back to front. Kind staff.
ข้อเสีย: Social distancing enforced, especially when off boarding.
ข้อดี: Over crowded. Scaled down the aisle to add extra seats. I weigh 100lbs. and am 5'2". My knees were crammed into seat in front of me. No beverage or food service and no discount for that.
ข้อเสีย: More worried about carry on luggage than customer experience.
ข้อดี: Don’t really interact with the crew much as people remain to themselves with Covid. But have always found the crew friendly in past flights
ข้อเสีย: When plane is partly empty due to Covid why do they seat non family members next to each other when they could be placed in a row alone
ข้อดี: There was little interaction due to Covid precautions, however the crew was friendly upon entrance and exit.
ข้อเสีย: There was a child in front of me that should have had a mask on but was not enforced well.
ข้อเสีย: The flight was pretty full, there were very few vacant seats and there was not enough space for social distancing. Also, quite a few of the hand sanitizer machines were empty at the MSP and MCO terminals.
ข้อเสีย: We are in the midst of a pandemic and while masks were "required," the number of passengers not wearing a mask or wearing a mask incorrectly was obscene. The flight attendants needed to be reminding people and correcting people on their mask wearing. More importantly, the airline needs to be upholding the safety of their passengers! I was also seated DIRECTLY next to another passenger, which breaks all social distancing. And while I repeatedly asked him to fix his mask, it still always managed to fall off his face while sleeping. I know it isn't really the fault of the crew, but I think the airline needs to do a better job.
ข้อดี: The star wars movie
ข้อเสีย: getting drunk
ข้อเสีย: I loved it great crew great pilot great seats! The only I missed was having screens on the back of my seats. Thankfully the inflight WiFi was working fantastic which definitely was a plus! I am looking forward to my next flight in sun country!
ข้อดี: Flight left in time and got to our destination early. No wait for bags