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ข้อเสีย: The flight delay could have been announced over the speakers
ข้อดี: H good
ข้อดี: Was ok
ข้อเสีย: If got good deal I will go with them again
ข้อดี: Non-disruptive 15-hour red-eye flight from Hong Kong to New York was appreciated. Smooth and comfortable flight, no complaints here.
ข้อเสีย: In-Flight Wi-Fi was not available once reaching the continental United States.
ข้อดี: Everthing was up to the mark
ข้อเสีย: Everything was satisfactory
ข้อดี: Everything was amazing
ข้อเสีย: Everthing was great
ข้อดี: Meals, comfort, and crew all above average.
ข้อเสีย: Nothing really
ข้อเสีย: It was too hot in the plane.
ข้อดี: Customer service is amazing!
ข้อเสีย: Keep up the great work!
ข้อดี: Great food, entertainment options and personal space
ข้อเสีย: Crew left something to be desired. Didnt check on anyone or "make the rounds", I had to get up and seek them out. Went almost 12 hours between meals and seemed annoyed when I asked for food
ข้อดี: The seat is comfortable.
ข้อดี: Staff was great and very helpful
ข้อเสีย: If they didn't change my flight for 2 hours earlier.
ข้อเสีย: I wish there was air conditioning. It was very warm ok the plane.
ข้อดี: It was on time.
ข้อเสีย: The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram.
ข้อเสีย: The extra leg room seat I purchased was not as advertised. There was a row in front of it not show on the web diagram.
ข้อเสีย: Boarding was disorganized. Otherwise everything was good
ข้อดี: Food and beverage
ข้อดี: Late departure but kept informed. Food good.
ข้อดี: Boarding was quick and easy. Blankets and pillows were ample and already at the seat.
ข้อเสีย: Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight.
ข้อดี: Everything was good . Yhe only problem is the small portions of food.
ข้อเสีย: Captain concern about security.
ข้อเสีย: Misdirected at upper entrance.
ข้อดี: A great flight with friendly staff, comfy seats, good food, and great inflight entertainment.
ข้อเสีย: The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate.
ข้อดี: Great service
ข้อดี: Great crew
ข้อเสีย: The fish is terrible - no matter it is regular or low salt meal.
ข้อดี: This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary.
ข้อเสีย: Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare.
ข้อดี: Seats were very comfortabe
ข้อเสีย: Food was not great. It took over an hour for the bags to come through at JFK.
ข้อดี: Seats were very comfortable and so were the entertainment options
ข้อเสีย: The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par
ข้อเสีย: They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time.
ข้อดี: The crew was helpful and nice
ข้อเสีย: Better seats and cost should be less