โรงแรมใกล้ สนามบิน Huatulco

ข้อดี: Customer service and location

ข้อเสีย: All good

ข้อดี: Very comfortable, clean and great location

ข้อเสีย: Everything

ข้อดี: Only the safety

ข้อเสีย: The staff treatment was poor and I don't felt comfortable

ข้อดี: We booked the IGH Holiday Inn Huatulco at the last minute after a problem with our flight home to the US meant we were "stuck" in Huatulco for what ended up being an entire extra week. Even though there were "resort" options, we chose the Holiday Inn based on our really positive experience with IGH-branded hotels (our last stay at an IGH was a boutique hotel in Madison, WI). We were not let down by this choice -- the price was incredibly reasonable but the accommodations were awesome. The staff were so friendly and helpful, and turned our travel emergency into an extremely fun and pleasant extra week of vacation.

ข้อเสีย: Most of the meals were good, but the menu offerings were inconsistent. I had one breakfast that was not good - the beans were stale and made my stomach ill, and the chicken was not fresh. Fortunately there was only one meal out of 3 or 4 that we had that had issues.

ข้อดี: Very easy to communicate with check-in staff for our last minute booking.

ข้อดี: Great location, facilities, beautiful views from rooms and pool, service is great everybody are very friendly

ข้อเสีย: all good

ข้อดี: I stay at this hotel every visit to huatulco. Best price ,good location great staff and good restaurant .

ข้อดี: Service, size of the room, swimming pool, pet friendly

ข้อเสีย: size of the bathroom

ข้อดี: Everything!

ข้อเสีย: Staff not knowledgeable in how to make drinks and language problems

ข้อดี: The staff were very accommodating, And pleasant.

ข้อเสีย: The towels were threadbare. Sheets were grey. TV didn’t work. Pool was very small and the loungers were crammed in to the only space available. You almost had to crawl over people to get to a seat. We went out and paid to go to a pool with room. We only had one meal so I can only speak to that unpleasant experience. Fish tacos were raw inside, loaded with grease and smelled awful. We did not eat the food and did not try again.

ข้อดี: Nice and clean and the people very nice

ข้อดี: Comfort was good and location

ข้อเสีย: No intercom was available, for each and everytime, we have to go to the reception to clarify our doubts.

ข้อดี: Staff and beach location

ข้อเสีย: Pools really dirty

ข้อเสีย: Location, food, staff were all excellent.

ข้อดี: Great food on restaurants and great customer service.

ข้อดี: Because is a little hotel and the restaurants are better

ข้อเสีย: The bed is not comfortable

ข้อดี: Awesome location, comfortable beds

ข้อดี: All the staff were very nice and wanted to make us feel at home. The room was simple but clean which is exactly what I was looking for. It was nice to have our private pool. The hotel has its own private beach. The view was nice, even though we only had a side view of the beach from our room. Overall great experience, definitely recommend it.

ข้อเสีย: The bed was a bit on the hard side but not a big deal

ข้อดี: Excellent exclusive location with three private beaches.

ข้อเสีย: Older facilities that need revamping.

ข้อดี: Enjoyed the resort. There are a lot of steps but that keeps you burning calories from all the food and drinks. Alcohol quality was very good and the beaches were nice😁 Staff at the beaches were attentive and friendly.

ข้อเสีย: Sometimes the buffet food wasn’t up to standards and no really good desserts. The resort rooms where we stayed were little old/worn.

ข้อดี: We had a great time at this hotel. Everything was very clean, the staff was very nice. The facility was huge with so much to do. We love that the hotel had 3 different private beaches where you could relax. The swimming pool was a little crowed when we were there so we didn’t really check it out. It was so easy to go into the center of the town as you could get taxis directly at the lobby. I highly recommend this place!

ข้อเสีย: The only thing we didn’t find that great was the food, the breakfast was good, but we tried a few of the restaurants and we were not impressed. That’s why we didn’t get the all inclusive and we were happy we didn’t as there were many great places in town. But the breakfast was good, so I recommend at least including the breakfast in your package.

ข้อดี: Facilities. Location are perfect. Staff are very friendly. The restaurants for dinner are good.

ข้อเสีย: Food quality is not the best. You can't eat at the beach (not even snacks) and the drinks aren't good.

ข้อดี: Breakfast was Amazing big selection. Las Brisas was very clean Staff was very Welcoming

ข้อดี: Beaches excellent, room was good, the bed was the most comfortable I have ever slept on

ข้อเสีย: the food was good , but did not compare to when it was Club Med

ข้อดี: Excellent

ข้อเสีย: Everything in special all the staff members are awesome

ข้อดี: This was my second time staying here and I simply love it! Everything is very nice in the hotel, the staff can help you with any request, and they are very fast, is a very good place to stay if you have holidays in Huatulco, the location is very good and close to the town.

ข้อเสีย: The internet was a bit slow

ข้อดี: Even though we need transportation to go back and forth from the lobby and room it was fast and friendly. The beach access was very convenient.

ข้อเสีย: The taxi system. A schedule of the activities and restaurant prices with menu should be provided at the room.

ข้อดี: Loved the comfort, big room The beaches are the best for a hotel Staff is extremely friendly

ข้อเสีย: Food was not great, but you can find amazing food on the beach

ข้อเสีย: Very old hotel.....with a lot of restrictions. Would not recommend staying here

ข้อดี: Staff at hotel very friendly

ข้อเสีย: Pool entertainment by staff was inappropriate (language , gestures ) there are lots of kids in the pool

ข้อดี: Quiet room Nice people Good location Good breakfast

ข้อเสีย: Nothing

ข้อดี: Breakfast is good! Great service

ข้อเสีย: Power plugs doesn’t work, very bad wifi signal, not enough parking

ข้อดี: Comfortable beds, big room, nice pool. It was very quiet so enough space and enough beds by the pool. Good location and good breakfast. Their dinner menu is extensive but very also very expensive.

ข้อเสีย: On Booking.com it said that this hotel had room service and a spa, but they don't. Or at least there was no information given or to be found. The wifi was very spotty in the room. No hot water in the shower.

ข้อดี: From the moment you step into this hotel you feel that you are warmly welcomed to a giant tropical Hacienda.Staff is exceptionally warm and welcoming, rooms are large and well designed and make you feel as though you are staying at your family’s vacation home, lots of Decour and details put a smile on your face and keep you happy. Staff whether cleaning or in the restaurant or in reception we’re all excellent and memorable.

ข้อเสีย: Nothing-Only that it can be hard to get a reservation because they are so popular.

ข้อดี: The breakfast is awesome, so many choices. The location is perfect for all exploration by walking, biking... Even a simple walk to a grocery store. Can't be beat. Fresh tasty coffee ready early. Pool clean and inviting.

ข้อเสีย: Only "opportunity" is to increase WIFI speed but I know it's difficult in buildings made of concrete. Easy solution for us next time is to download your movies before we come.

ข้อดี: This is a quiet lovely smaller hotel with a terrific restaurant, beautiful pool area and absolutely wonderful staff. We will definitely return!

ข้อดี: Good location Nice staff Clean rooms AC

ข้อเสีย: The Internet doesn't work very well. You can't drink in the piscine

ข้อดี: Pool was nice, food was good, hotel located in good area close to beach.

ข้อดี: The property and location are gorgeous. The staff works so hard to ensure that guests feel safe and are comfortable. The service level was the best we’ve experienced in a long time. We traveled with our kiddos and everyone was so kind to them making sure they had fun. The pool was perfect, the food delicious, and the drinks cold.

ข้อเสีย: It’s hard to say anything because it was during Covid and so everything is limited.

ข้อดี: Great smaller property right on beach. Everyone was super helpful and eager to help! Loved the pool area as well as Beach plenty of chairs and umbrellas. Room was also spacious and well appointed. I’d love to go back!

ข้อเสีย: Nothing all was certain nice!

ข้อดี: The location was fine, we could see the sea very close and there were beautiful trees all around

ข้อเสีย: We found a live scorpion in the bathtub!!! Very dangerous . About the payment, the booking reservation gave us a total amount in dollars, the hotel converted it to pesos at the highest rate !! We used a US debit card to pay when we checked in at the property and we ended up paying a higher amount in dlls than the one in the booking .confirmation email because exchange was applied twice and always using the one that benefits the property. First rate was in dlls Second rate was in pesos Final rate was converted from pesos to dlls . Finally we ended up paying about $150 dlls more . THE PROPERTY SHOULD RESPECT THE FIRST RATE IN DLLS THAT WAS GIVEN IN THE CONFIRMATION EMAIL ,ADD THE TAXES AND CHARGE THAT AMOUNT WHEN THE CUSTOMER IS PAYING WITH IS CARDS..

ข้อดี: The environment is great

ข้อเสีย: I took a suite with private pool and I’m totally dissatisfied with that due at every time I want to use it, I should call the lobby to be cleaned and turn it on, that are not supposed to happen if I paid the price for it. Even my complain with the receptionist never was fixed.

ข้อเสีย: Better food please!

ข้อดี: They greeted my family so well when we got there and the rooms were beautiful with an amazing view. The staff was very friendly and helpful I would recommend this hotel! I didn’t want to leave

ข้อดี: Super nice beach place

ข้อเสีย: All a bit outdated, loud air con

ข้อดี: The private pool was a nice touch

ข้อเสีย: They only exchange $100 US dollars per day per room

ข้อดี: Had a great time. We booked a room with a pool and the beach view was great. We were able to enjoy our stay. We even had a Spa day and tried the Temezcal, we definitely recommend this hotel. Buffet was delicious 😋

ข้อเสีย: The only downside was they didn't have variety with the beer or fancy drinks.

ข้อดี: Not at all, the pool is falling apart, the hotel urgently needs renovation! Not a good price / quality relation.

ข้อเสีย: Needs renovation. Three out of five restaurants were closed and the menu in both restaurants was the same. Since there is no possibility to go to other restaurants outside (there are none) we ate 10 days the same food over and over again.

ข้อดี: incredible service and facilities we had a great time! Our room was very clean and had a view of the ocean, the balcony look like we were in a spa all white and very spacious. Also, the food at the beach club was amazing, I recommend guacamole with grasshoppers and the pescadillas.

ข้อเสีย: Nothing everything was amazing.

ข้อดี: Nature and view. Location.

ข้อเสีย: The hotel needs a renovation immediately. Air conditioners are really old and noisy, as well as the fan, the wifi didn’t work, food wasn’t extraordinary and the orange juice was artificial. We couldn’t open a voucher so we had to pay in every restaurant. Lack of maintenance. Staff needs training, absence of management.

ข้อดี: It was right on the beach and absolutely beautiful.

ข้อเสีย: It was dated, I think we were expecting newer furniture and look but the location made up for it! We loved our stay there and the staff was excellent!!

ข้อดี: Friendly staff, cleanliness, gated with a guard

ข้อเสีย: WiFi was very weak. Not useable. Foods and drink staff seemed to forget that we ordered foods at the pool. Cleaning staff still knocked on the door with the “Do not disturb” sign hung on the door knob. Spanish side facing out. A pre-check-out bill available the night before would be nice to review.

ข้อดี: The setting is wonderful, the beach very secluded, the rooms all have ocean views, the spacing leaves no sense of overcrowding and the staff and just wonderful. The best place in Huatulco in our view, This was our second visit. We intend to come again.

ข้อดี: The room was beautiful and super clean, pool, service, food, everything was perfect!

ข้อเสีย: The staff was incredibly friendly and helpful. View of them ocean from our room was breathtaking. Also the bay right in front of the hotel was the best to swim in.

ข้อดี: Both Italian and Mexican restaurants are delicious. Spa services are incredible. Facilities are extra clean, staff is very friendly and courteous. Strongly recommend.

ข้อดี: Clean and comfortable

ข้อเสีย: The mattress could have been a bit softer. Mattress was a bit hard

ข้อดี: Breakfast was really good after the 40min waiting queuing and the beach is really nice. Also the welcome mimosa was nice

ข้อเสีย: For the the price 200usd/night you have certain expectations unfortunately none of them were complied! The food was the worst all the meats were really dry, its the first time in my life I left a buffet hungry. The installations are outdated and could use some renovations. After we checked in and got our complimentary mimosa we received none information about anything and had to ask the frontdesk for where the restaurant where etc. If u don’t buy the Vip package as an extra you’re only getting lo quality alcohol. Also because of Covid they pack people really close in a line waiting to get there breakfast which makes no sense at all in the contamination aspect, and the wait was about 40min even though the hotel had very little people

ข้อดี: This is a very good medium priced hotel for families. There is lots to do, value for money is very good, the beach is excellent, the bay is quiet, and the food service is very good value. Our only comment is that when full the property seems quite crowded, but that is a small matter. For good value, high quality, Barcelo delivered.

ข้อดี: Staff and service were exceptional! The beach was also fantastic

ข้อเสีย: The food at the buffet (both breakfast and lunch) was not good , There was not wifi in the room and the AC was so old it made a horrible noise and did not cool enough . Towels were worn and even torn.

ข้อเสีย: The food was terrible

ข้อเสีย: No internet in rooms or on main areas Restaurants crowded at night ...no preference for preferred guests

ข้อดี: The 24 hr room service was awesome! The poolside bar service was amazing. And the rooms, property and staff were amazing!

ข้อดี: Signature pools super clean, wonderful beach area, delicious cocktails, fun water sports. We definitely feel in love with Huatulco. The hotel is conveniently located and the sea is very calm. Management allowed us to stay an extra night at the same rate given our was flight was cancelled due to inclement weather. They also sent champagne and a fruit basket to our room to compensate for the front desk's mistake. Overall great value for the money, we'll definitely look into an adults only resort next time.

ข้อเสีย: We were assigned to an occupied room at our arrival, which was very inconvenient as we disrupted another guest's stay. Once we got to the correct room, the lock stopped working, which happened like three times and was very annoying. Hallway Floors were cracked throughout the 3rd floor where our room was located. Buffets and restaurants did not have enough seafood variety.

ข้อดี: We order a room with 2 double beds and got 1 king size bed. They said they didn't have any double room available... and if we want the will charge us extra.... When we asked to change the room they charged us 65 dollars more for a kid although in our voucher from booking it was written free of charge for kids using the room facilities... Didn't help anything .we had to pay extra.

ข้อดี: The location of our room was perfect. The staff in the restaurant El Patio was incredible in the evening and at night beginning with the waiter Felipe. The beach front bar is amazing and the waiter and bartender Edie was very attentive and professional.

ข้อเสีย: There wasn't anything about the facility I didn't like.

ข้อดี: Everything was great!

ข้อดี: It was a great place to stay, the pool is always clean and is safe for the kids

ข้อดี: I hated it.

ข้อเสีย: I thought it was on the beach. Wrong, beach a mile away via unreliable shuttle bus. I had hoped to relax by the sea until my taxi to the airport at 4. Wrong again! Dirty beach, terrible food, obnoxious loud music at beach club, bad service. Buffet food only which I avoid at all costs, busloads of people coming and going in the lobby. Cheap beer & wine ONLY. In short, this hotel had everything I hate about a hotel in MX except the room was clean. A horrible last night on the coast on this trip. Now the worst part: it was the most expensive night I have spent in any hotel in Mexico, including the first class one I am at now - recovering from the ghastly Castillo Huatulco. Booking.com is partially responsible for allowing this place to misrepresent itself so completely. Nothing to recommend about this place. Period.

ข้อดี: All

ข้อดี: The staff was AMAZING. the accommodations amazing, the club house so helpful and wonderful! We loved staying here and will absolutely return

ข้อเสีย: The food in the breakfast buffet didn't have much flavor.

ข้อดี: The food is great!!

ข้อเสีย: Everything is close. Great location.

ข้อดี: Good location, beautiful pool but crowded with kids. Beach club was great.

ข้อเสีย: We had a room in the new section that needed a chair and desk or table. There were no decorations. We ate in the restaurant only once because the service was terrible and the food was not good.

ข้อดี: The staff, the food (buffet & snack menu), comfortable beds, proximity to walking paths, close-by town,. & Marina.

ข้อเสีย: Nothing

ข้อดี: good service breakfast was good

ข้อดี: The rooms are big and nicely decorated with an amazing view .

ข้อเสีย: It’s quite a walk to the beach from the room and there is no frequent golf carts as promised. You can call for one I guess. The worst thing is food and drinks. Their buffet was below average and not about personnel to serve. People were standing and waiting for so long without anyone in sight to help. Drinks are very basic as well. Pool area is very basic too , but beach is very beautiful. A la carte Italian restaurant is ok in terms of atmosphere for breakfast and dinner , however , food is tasteless. Food looks good on the plate , but not tasty at all.

ข้อดี: The seafront view from our room, food options on the buffet was amazing. Great it has an adult only bar with the best view of the whole area.

ข้อเสีย: Small and old beach club and the hotel does not have direct beach access.

ข้อดี: Everything it was wonderful room clean very good service attractions very nice affordable prices bartenders very attendant housekeepers front desk drivers all Christians were answer nightclub very clean and very nice. Very attentive

ข้อเสีย: When I did my reservation I have to call 14 times to have somebody to send me my payment receipt and the address of the place that I was going to be at from the hotel

ข้อดี: Everything

ข้อเสีย: Absolutely nothing

ข้อดี: I enjoyed the beds. They were comfortable & clean.

ข้อเสีย: Honestly I was very dissatisfied with my stay. Staff was very rude almost as if we were a burden to them. Elevators, phones, and coffee maker don’t work. Food was gross, they tried to Americanize it but failed so it wasn’t Mexican or American.

ข้อดี: The workers were wonderful.

ข้อเสีย: Poorly laid out, very poor staffing planning, hard to get around, poor-mediocre food.

ข้อดี: Fantastic buffet at the restaurant by the beach for breakfast and dinner! Many nights, there was live on stage entertainment during dinner.

ข้อเสีย: We had a problem with our air-conditioning the entire time we were there. They came up several times to attempt to fix it, but the thermostat was not functional. It was either too cold or too hot.

ข้อดี: Location was great. Multiple areas to relax by the various pools. Entertainment provided.

ข้อเสีย: Considering how expensive it is, it was quite dated and felt like going back in time. Some staff were friendly, however others were quite rude and not attentive or proactive. Lack of food options and food is not of a quality I would expect given price. Drinks were ok however only 1 beer to choose from and sometimes service at bars could sometimes take a very long time as only 1-2 staff member working during peak. Even though it’s all inclusive - this only applies to common areas. No drinks in rooms, not even a mini bar offered. The laundry service is ridiculously expensive and they ruined my t shirts (shrunk them) and still forced me pay for it upon check out. I think I paid about $20 USD for 3 t shirts, 2 pairs of shirts and some underwear. Would not recommend staying here.

ข้อดี: Super friendly staff, family friendly, nice to stay with family or friends. Very nice breakfast very clean and tidy, I recommend it 200%. The cleaning and location , super close to the Santa Cruz beach, the main beach.

ข้อดี: Staff not welcoming. Pay not the right amount at the hotel. I reserve for a different amount when I got their pay for a higher amount.

ข้อเสีย: Staff in the front desk.

ข้อดี: One of the front desk representatives was súper sweet and trying to be very accommodating. All other front desk staff was rude!

ข้อเสีย: We checked in to our room only to find out we were given the wrong room. We were given a king bed when our reservation specifically listed double room with two queen beds. I walked down to the lobby and mentioned my dilemma to front desk staff and as I was talking to one of the ladies her coworker told her in front of me that that was what we requested as if I wasn't there. I asked her excuse me what did you say and she replied very rudely "I wasn't talking to you I was taking to my coworker". I know what I requested and that was not my request. I chalk it off as one bad incident boy I was wrong! I then go to bed and move my sheets back to get into bed and notice what appears to be pee/urine stains on my bed. I ended up having to sleep on top of sheets since it was already so late. The next day we kept a special eye on bed only to discover the sheets were not changed. I notified front desk and the sheets were changed. I was told it was not pee/urine it was soap stains. I don't think so! The negative experiences didn't stop there! The next day a front desk personnel pulls me aside as we are walking in to the lobby to notify me that I either have to pay and additional 150 pesos per day for my daughter's breakfast up front so she can keep her wrist band for the breakfast oferred at the hotel or we can pay as we go but she would need to remove her wristband. I told her that booking the site I used didn't consider her an adult so when we paid for the breakfast for my husband and I we weren't charged for her breakfast they should honor that. The hotel refused to honor what was listed on booking site. I then told them to take all our wristbands and give us our money back for a breakfast that we ended up using maybe 4 times out of the 7 days we were there - they refused too!We also experienced issues with them not allowing our local friends to come up for a short visit.

ข้อดี: Nice pool area and spacious rooms with good air conditioning.Good warm shower.Well located and easy to walk to restaurants and shops.Safe area,and easy to locate.

ข้อเสีย: Not a big fan of blowup mattresses which are offered as the main bed.Also strange pillows were a bit lumpy at first.I slept good but hotel has an overall sterile feeling,not warm and welcoming.Small details in shower could be updated.First room had a broken air con unit and I was distracted at first and didn’t notice the puddle of water collecting on the ground until I nearly slipped and fell.That would have been harsh given the hard tile.Staff moved me to another room,much better.Honestly left early in the am and went to my old hotel for breakfast which was booked,Santa Cruz needs to work on presentation and details.More art, color and plants can make a difference.

ข้อดี: Pool was not cleaned daily; it always looked dirty.

ข้อดี: It has an air conditioning and a swimming pool.

ข้อเสีย: It was the only available hotel for the new year weekend and it was priced a higher than I want to pay for the type of hotel. We ask for extra pillow bit none were available. The towels given on our second day were pool towel.

ข้อดี: Great location. No breakfast available.

ข้อเสีย: Hot water showers would've been nice.

ข้อดี: Enjoyed the pool all to ourselves for the afternoon. Service was excellent by staff

ข้อดี: The swimming pool area is beautiful. Lots of greenery and flowers. It is a very walkable location.

ข้อเสีย: We went Christmas Eve. Expected it could be noisey ....it was. No fault of the staff but guests played loud music in their room till 3am( think they went out and left it on) and there were people out by the pool till the early hours...our room had a balcony overlooking the pool so the noise traveled up to us. It didn’t effect the enjoyment of our stay....we were just glad we didn’t have to get up early the next day!

ข้อดี: Great quite room. AC Fan and Television. Great Internet speed. Location close to Soriana Terminales ADO and OXXO. Great Staff and fast check in and check out. Will stay again !!

ข้อดี: The front desk and cleaning staff were very nice, and helpful. It is conveniently located near (short walking distance to) the bus terminal, large modern grocery/dept store called Soriana (similar to a Walmart), and El Zucalo city park (square). El Zucalo is a nice area to walk around, day and evening. Lots to see and eat. Active. It is also close to the Mercado and ATMs. Highly recommend Terra Cotta restaurant nearby: good food, air conditioned, takes credit cards. La Entraga is a great beach to visit. You can swim out and view the corral reef with only goggles or a mask. Guides are available and inexpensive by U.S. expectations.

ข้อเสีย: Much more expensive than comparable, neighboring hotel options. We found out later. Only two electric outlets worked in the room. We had to unplug the TV. Electricity is a necessity. The air conditioner didn't work quite right. The pool was dirty and didn't seem to have chlorine (or similar).

ข้อดี: Very authentic, no big box feel here. Perfect

ข้อดี: Good air conditioning, excellent WIFI.

ข้อเสีย: A filthy old poorly maintained dump. Staff even refuse to put lightbulbs in the fixtures. Everything in the room was dirty, in need of paint. Windows didn't close properly. AC was cold but sounded like a train coming into the station. Furthermore the room was very expensive and the breakfast was a cold tasteless buffet rubber eggs, cold beans and bland cold chiliquiles.

ข้อดี: No one spoke English which we really liked as it made us feel we were in Mexico. Real Mexican City location.. good people good service

ข้อเสีย: I contacted the property letting them know that I had to cancel my stay last minute due to a family emergency hoping that they would waive my cancellation fee. I was disappointed that they did not take that into consideration and waive my fee.

ข้อดี: Authentic Mexican villa, a little rustic but perfect!

ข้อดี: The apartment was clean and spacious but very date with water stains on the ceiling.

ข้อเสีย: We booked this apartment as it had a kitchen but there was nothing in the kitchen except a fridge and a hot plate and two plastic cups. We had to ask multiple times for various kitchen items and still only received bare minimum. The photos on the booking.com site showed microwave and various other kitchen appliances and when we viewed the apartment next door they had most of the kitchen items usually included in apartments with kitchens. This was very disappointing as we have been traveling around Mexico several months and apart from one other this was the worst. If after we requested some kitchen items they had given us a kit we would not been writing this negative review.

ข้อดี: The staff are very friendly and helpful, pool area and gardens are beautiful, will be coming back in January 2020.

ข้อดี: All very good

ข้อดี: The pool area and garden were lovely and well kept.

ข้อเสีย: We had a self catering facility, but only a microwave and a fridge were provided. There were no plates, cups or cutlery. But to be fair, those items may have been provided had we asked for them.