โรงแรมใกล้ สนามบิน เกาะ เซนต์โทมัส Cyril E King

ข้อดี: Property was clean

ข้อเสีย: The staffs were aggressive

ข้อดี: Comfortable beds, clean well appointed rooms

ข้อเสีย: One “cafe” to service entire property. We were told at the cafe that they had too many orders for breakfast and could not service us. Nothing else in walking distance. Taxi charged us $100 for ride from the airport. Staff had us wait for 2 hours for our room on our second stay with them. (Before and after our Catamaran Cruise). They called us “the one nighters”, when paging us in their lobby. They gave out a villa just like ours to a family who arrived after we did because they were staying a week. Check in is 4pm, check out is 10am, no early or late check in or out, they say, because of COVID. No housekeeping during your stay. You have to call for fresh towels and they will leave them at your door. They will knock on your door at 10am to clean your room and get you out. TV never received a signal in the master bedroom during our stay. I had to call after we left to have someone else’s restaurant bill of $89 removed from my bill. I will not return.

ข้อดี: Staff was extremely helpful and friendly. The resort was beautiful and the room was spacious, comfortable and clean. I felt like I was at home. The food on the resort was really good. The only drawback is that things off the resort were not in walking distance, but that was ok because there was always a taxi ready and waiting for you. All in all, I would recommend 10/10.

ข้อเสีย: The distance from food and other places off the resort

ข้อดี: Views

ข้อเสีย: Customer service reps are mad with bad manners

ข้อเสีย: Locked out of my room for hours due to room door battery being dead.

ข้อดี: The property was attractive and the rooms were nice. Shuttle service was very necessary on this property and they were readily available. Having a kitchenette was nice.

ข้อเสีย: Our room was high on the hill and required a shuttle to get back and forth unless you wanted to be exhausted going back and forth to your room. An electrical issue caused the fire alarm in our building to go off 3 times in the middle of the night our first day there. It was resolved by day 2. It was nice to have the beach on property, but the beach gathered seaweed often and wasn't very attractive or nice to swim in. They did have a removal system that helped. The restaurant was decent, but nothing to rave about.

ข้อดี: The resort was clean, restaurant had good food and the staff were all nice.

ข้อเสีย: The beds and pillows could have been more comfortable but they are not the worst I have slept on.

ข้อดี: Restaurant was good and not over priced

ข้อเสีย: Great location and amenities

ข้อดี: Our hotel conceirge woman Jo was very nice and the location was central.

ข้อเสีย: 1.) Our room safe was broken and it took two hours on the first day to service. We lost 2 hours of our first day. 2.) There were ants in the kitchen.2 3.) Our dishwasher was broken and flooded the floor. 4.) The trash was not cleaned for 4 days in the laundry room and was really dirty. 5.)The hinge on our closet door fell off and cut my partners hand. 6.) There was no hot water 2x 7.) The gym didnt open until 9am and we called prior and was assured AM times but it was completely booked until5-9pm when we arrived. Also 9am is really late for folks who like to workout and get the most of the day. 8.)3 hours for clean towles 3 days in a row. 9.) No drink menu at the sky pool bar. The bartender was rude and didnt reccomend any drinks just said she lost the menu and what do we want. 10.) The restaurant put cheese in my scrambeled eggs even though I have a dairy allergt. 11.) Hotel ran out of pool towlels at 9am 12.)There was no water in the room so we bought it at the store and had to drag two cases back to our room. The carts ordered for us never showed up to drive us up to our room which was far away. 13,)The hotel had no coffee creamer or half and half, no mustard in the deli. 14.) The seaweed on the beach wasnt cleaned until our last day making the beach not clean to use. 15.) The front desk sent us to Linquist beach which was gross, and said it was the best beach on the island. In fact our driver told us, its a tourist trap so that we pay the entrance fee to support the locals. Sapphire beach was much, much better.

ข้อดี: Overall experience was good but not for the price. Beach was full of seaweed and not many activities on the property for guest. The beach nearby is exceptional and help with the experience.

ข้อเสีย: No room service; staff could be friendlier especially for what people are paying to be there

ข้อดี: The property is very new and modern with food beach access. The beach is great for snorkeling and sun bathing, otherwise rock bottom (not the resorts fault). The pool is nice as is the pool bar. The room was pretty clean. The resort is well maintained and expect to see feral chickens, friendly cats, and many iguanas. The market is really nice and sells high quality cold cuts and desserts for a good price.

ข้อเสีย: The staff is a bit rude. Before you stay, be advised this is a Wyndham timeshare property and it’s not a hotel. You are booking via a third party who is selling their days on Booking. We listened to the 90-min sales pitch for a gift, the senior salesman was extremely rude and insulting since we would buy and they practically force you to run your credit (hold out and refuse). The desk staff is somewhat helpful; we one received one beach towel and I asked for a second, they said house keeping would deliver, well, were at the airport and still waiting. Considering accommodations are difficult to find in St. Thomas, this is a decent deal, just remember to go into town and buy food to cook since the units have kitchens.

ข้อดี: Taxi service was fast, the view and beach and bar was amazing.

ข้อดี: The resort is beautiful and well maintained. Our room was clean and had all the amenities we needed like a kitchenette. The pool was beautiful and there was also the beach if wanted a true Caribbean feel. The on-site store was also surprisingly well stocked. Being able to text the front desk was also pretty cool. We texted to ask if they'd book a restaurant reservation outside of the resort and they had it booked in 10 minutes.

ข้อเสีย: The food options all opened kind of late (10 a.m.) and the pool bar closed at 8 p.m. which seemed a little early. Those were very minor inconveniences though in the grand scheme of things.

ข้อดี: Very nice!

ข้อดี: Great location. Very quiet and convenient.

ข้อดี: Beach could be better

ข้อดี: Enjoyed the views both beach and landscape. Great place to relax and unwind.

ข้อเสีย: We enjoyed our stay at limetree Check in staff was awesome, very helpful and informed. The only negative was the wifi connection was not good

ข้อดี: View, very nice rooms, kitchen, very comfortable beds and nice patio with beautiful view.

ข้อเสีย: Nothing

ข้อดี: The view was awesome and so was the host.

ข้อเสีย: the only complaint that I have is that we did not receive daily housekeeping. Housekeeping was done only on the first day but every day after that, only the towels we’re changed.

ข้อดี: The view was absolutely amazing we overlooked the entire island which was awesome woke up to birds chirping and rooster calls, we loved that

ข้อเสีย: Our room was only clean the first day after that, our bed wasn’t made, Toilet tissue was not refilled in the room did not get clean at all only the linens were switched out.

ข้อดี: The location was central to many parts of the island. The longest trips took us 40 minutes, but remember the speed limit is between 10-35mph everywhere, and the roads are really curvy. We loved Deb and Faye they were the sweetest, and will give you great recommendations for beaches, restaurants and shopping. Also it was super quiet, at night we never heard our neighbors, so it was a good setting for a honeymoon trip.

ข้อเสีย: The units are small, but that doesn't matter, we were never there until after the sun went down most days. It's not the posh, ritzy setting, but the cost is super reasonable. It could have had more kitchen utensils, a blender would've been great.

ข้อดี: Ambience of facility was mellow and nice. Rooms were clean. Agent was very pleasant and welcoming.

ข้อเสีย: Sink drainage need fixing, shower head flow could be better, couch need deodorizing and sheets didn’t have a fresh scent.

ข้อดี: Amazing view, full kitchen, ac. Super surprised at how nice this was.

ข้อเสีย: It was great

ข้อดี: The staff are friendly and kind. The View is pretty. The rooms are difficult to walk to. A golf cart can take you, but be prepared to wait. I was expecting to be able to walk to everything. It would be a challenge at this location. By

ข้อเสีย: Cleanliness and the check in process could have run more smoothly. The bathroom wasn’t cleaned well, which gave me the creeps.

ข้อดี: I loved the property the service was excellent and the staff was prefect with the customer service

ข้อดี: Close to the airport. Can walk to town. Great view

ข้อเสีย: The woman at the front desk was not helpful. The resort has laundry services but they were out of soap. I asked if I could buy some from their laundry and she said no. I needed an i-phone charger as mine broke. The answer was no. She was not helpful at all and rather snotty. I question if she likes her job. She really behaved like we inconvienced her by asking questions. Like where to go buy an i-phone charger.

ข้อดี: Food was very good and the room was very nice and comfortable and the view was amazing

ข้อเสีย: Staff need to be a little more friendlier

ข้อดี: Love it!

ข้อดี: Must be a requirement when applying to work in customer service at the first desk here that you’re grumpy and mad all of the time. Any inquiry is a clear annoyance to them or they act like you have two heads for asking for something as simple as a pool towel. The place is run down. Pool area is fine and the staff at the pool bar is friendly. We got stuck staying here in a pinch for two because our air B and B canceled last minute. I would not come back.

ข้อเสีย: Rude front desk staff, shower had no water pressure, location is not walking distance to anything.

ข้อดี: The proximity to everything and the awesome views. We didn’t know breakfast was included in our stay the. He’d and staff were awesome.

ข้อเสีย: Stairs could use updating with better hand rails for taller people.

ข้อดี: We had an absolutely perfect stay at the Mafolie hotel! The view is amazing, our room was perfect, and the hotel restaurant and staff were fantastic! I would highly recommend staying here.

ข้อดี: What a gem! We were only here one night but it was lovely. The view is spectacular! !

ข้อเสีย: The office had limited hours and closed at 4 on the day we were there. It may have been an anomaly But we opted not to call my number posted because our questions were not an emergency.

ข้อดี: The property has a very authentic island feel. The owners and staff were lovely to meet. The restaurant was AMAZING.

ข้อดี: Ok view overlooking the water/city

ข้อเสีย: Looks Run down. Hardly no water pressure to take a shower. Tv didn't work. Stray cats roaming the property.

ข้อดี: Great location with a phenomenal view. The view is honestly unbeatable from any which way you look out, and the staff is very accommodating. This hotel is very affordable though- and would recommend for anyone on a budget!

ข้อเสีย: Because I went in the off season, the restaurant and pool side bar were closed. I’m not sure if it’s because it was the off season, but my room did not feel entirely clean- I found a volleyball under my bed, a dead spider on the bedside table, and a few stains on our towels. We did ask for new towels but was told the laundromat was closed across the town..?

ข้อดี: View was beautiful

ข้อเสีย: Hotel was outdated and not clean

ข้อดี: Really lovely people running this hotel. I sat at the bar one night - obscenely beautiful view, with Downtown Charlotte Amelie and its lights. Staff is friendly and helpful, calling cabs and making menu item suggestions. Definitely eat at least one meal in the fantastic dining room - the scenery unparalleled.

ข้อดี: All the employees where extremely attentive, the room was very comfortable, beautiful views, the pool area was great, the restaurant served delicious food.

ข้อเสีย: Location, although you get to enjoy beautiful views in order to move around is best to rent a motorcycle or car.

ข้อดี: The view and sea breeze were wonderful and service and accommodation was great

ข้อดี: The restaurant was excellent. View of the harbor from every seat of this open air place. Even at the bar: the bartender's area was sunken to allow for better views. We were there at dusk, and watched as the daylight view of sailboats and a cruise ship turned into a sea of twinkling lights. Staff very friendly and helpful. One of the best Sunday brunches I've ever had. Easy taxi ride from airport and to ferry.

ข้อเสีย: Since it is on a mountainside, there are a lot of stone steps to negotiate. No elevators, which makes it difficult if you have a lot of luggage, as we did. We only stayed one night, but I would have rented a car if we were staying longer, as it is too far to walk to town. Bedroom was small but comfortable. I would have preferred one with a view. Pool was small, and in view from the bar.

ข้อดี: a great deal and a friemdly staff

ข้อเสีย: nothing

ข้อดี: Nice location

ข้อดี: The staff was very friendly. The rooms were very clean. It is located downtown Charlotte Amalie, right next to Main Street, where many shops are located (literally 100 ft). They are renovating. We found it to be a wonderful, quiet place for our vacation. We will be back.

ข้อเสีย: Would like the office to be open a little earlier, for us early risers😀

ข้อดี: Room and bathroom are quite small, but we were only staying one night so it was ok. It was a bit hard to find due to roadwork, but the location was walkable to stores, restaurants. Its a quaint place, I would stay again.

ข้อดี: Great location. Walking distance to everything

ข้อดี: I enjoyed the proximity to the Waterfront District. Walking distance to shops and restaurants was nice. As well, the hotel staff was pleasant and friendly.

ข้อเสีย: The property is very dated and in need of many renovations. Although there are signs posted about the grounds that work is being done, I didn’t see anyone doing anything during my stay. There was an open hole in the ceiling with loose electrical wiring hanging over the bed. The fixtures in the bathroom were old, rusty and tarnished green. As well, the hot water in the shower was nonexistent during my first night. After reporting it, the water was “fixed” on night 2, but that consisted of allowing the shower to run for 20 minutes to achieve warmth and it only lasted for a minute before returning to room temperature.

ข้อดี: Staff super friendly and accommodating. Very cute courtyard and awesome location.

ข้อดี: The beds were clean and the room looked okay. The guest house is actually in the middle of downtown and next to historical landmarks. The area has more locals than visitor staying nearby but they were friendly. If you're brave enough, walk around at night and they have clubs on every other corner.

ข้อเสีย: We found roaches in our room and shower. I was bitten by bugs the whole stay and unable to close the bathroom window. Someone kept smoking in the commons area which is outdoors. I'm allergic to cigarette smoke.

ข้อดี: Breakfast was not offered, however the property did offer complimentary coffee and tea! This property is well centrally located which made it easy for anyone, who do not drive to go shopping and enjoy the local restaurants

ข้อเสีย: There were little to no negative points to or for me about this property! I plan to return to my birthplace of St. Thomas and I will definitely be looking for another room at Midtown! If I would have to say anything that I didn't like it was having to climb the stairs to reach my room other than that Midtown is an awesome Guest House to stay!

ข้อดี: friendly staff and close to town

ข้อเสีย: Parking was a bit tough

ข้อดี: Fairly clean and quaint. Great Air conditioning.. Didn't get to stay for breakfast as we had to catch the early ferry to BVI. Dinner the night before was good.

ข้อเสีย: Quite a few steps if you have heavy luggage.

ข้อดี: Great location, extremely helpful and friendly staff. Just around the corner from all the shops and boutiques on Main street.

ข้อเสีย: Lots of stairs. Not a problem for us, but if you have any physical disabilities this is probably not the best choice.

ข้อดี: Bunker Hill is located in the town near shopping and restaurants and is good value for the money. It is not a luxury or beach front hotel, but is conveniently located in the town. The rooms are adequate, wifi is available, the staff are friendly and helpful and the breakfast was very good. It is very acceptable as an 1 or 2 day stay in the town.

ข้อเสีย: Rooms were a bit outdated and there are no elevators to the top floors.

ข้อดี: It Was A Very Nice Hotel..I Would Recommend It To Anybody

ข้อเสีย: The Location Is Horibble

ข้อดี: This hotel is very basic and is OK for an overnight stay. It is clean and the room had TV, air conditioning, a small fridge and en suite bathroom and shower. I would stay here again if it was only for a quick overnight. It is value for money. The staff were phenomenal. I arrived at 11:00 PM as did other travelers. The hotel clerk came outside to the taxi to greet us and carry luggage inside. He also carried luggage to the room......the people were very friendly and helpful making for a pleasant experience. Breakfast to order, although limited, was very good and is included in the room cost.......:)

ข้อเสีย: Several floors with only steps - can be a challenge if you have heavy luggage and no one to help......

ข้อดี: Location

ข้อดี: Great Location, staff and breakfast!

ข้อเสีย: Look oudated, the bed needs replacement and the shower was terrible...

ข้อดี: What did your like? The staff was very nice and eager to please. Stair are very common at hotels on St. Thomas. This is the first place I stayed where they took up my luggage. They breakfast was good and serviced by a friendly staff. I liked that it was a family run hotel owned by locals. It is closed to all the shopping in the old downtown district which is a lot of fun.

ข้อเสีย: What didn't I like? I would not recommend families with small children to stay there. All the stairs would be dangerous for them. They are doing some additions which are not safe for children. If you can not walk stairs this is not for you.

ข้อดี: The staff were absolutely fabulous! This is a smaller family run hotel, that could use a little updating [nothing major] that you could care less about because the staff is just that great. They are very accomodating [held our bags for us after we checked out for a few hours]. The only draw back for some travelers might be that there are a lot of stairs, which was not a problem for us and our two younger children. We would definitely stay there again!!

ข้อเสีย: nothing

ข้อดี: So we got an e-mail a week in advance of staying here that the King bed Harbor View suite that we paid for for our dream trip was not going to be available because there were guests failing to vacate for the next week because of travel flight cancelations. You stated you would be giving us a standard room with a full size bed and a small food comp. at your reataurant for the inconvenience. Classy!!

ข้อเสีย: You didn't offer any other way to resolve this, as in maybe telling the guests in the King Harbor View Suite that unfortunately you have that Suite sold for the weekend and they would be more than welcome to stay in your standard room with a full size bed if they wanted to extend their vacation.......

ข้อดี: The room with the balcony and the view.

ข้อเสีย: When we first arrived, couldn't find the office to check in. No signs giving directions. Way too many stairs. Almost didn't want to see the island because I dreaded coming back and walking up 3 flights of stairs before I even got to the front desk, then had to walk up another 2 flights to get to my room.

ข้อดี: Fabulous views and nice clean pool Everything toasted bagel for breakfast!

ข้อเสีย: The pillows...and one pillowcase of mine definitely time to replace as was rough feeling and piled

ข้อเสีย: Yes

ข้อดี: Wifi Nice Staff

ข้อเสีย: No Laundry No lift/Elevator with Loooots of steps up a steep hill Cat poop by the pool No fresh linens daily only wash cloths changed out No ICE Machine

ข้อดี: Location! You don't even need a car. The Safari Bus is frequent and cabs are everywhere.

ข้อเสีย: Breakfast was a little lacklustre, but I think that is a covid issue.

ข้อดี: I’ve been to the galleon house many times probably over 10 still a favorite

ข้อเสีย: Perfect!

ข้อดี: Love love loved the staff - friendly, helpful and the best of my time in St. Thomas. Good for a quick overnight stay. Great homemade breakfast - well worth the price!

ข้อเสีย: Room was okay, but needed a good deep cleaning and the neighborhood isn't the greatest.

ข้อดี: Inn keeper very nice and delicious breakfast!

ข้อเสีย: Room was ok, but a/c was leaking and room didn't get cleaned 1 day...overall great value for price paid.

ข้อดี: Great view. Pool looked nice Bed was good

ข้อเสีย: Rooms need renovated

ข้อดี: Room is clean

ข้อเสีย: Everyone has to use the same bathroom.

ข้อดี: Everything!

ข้อดี: Great staff. Great beach. Good food and drinks. The rooms were nice and clean. We really enjoyed our stay and would return again.

ข้อดี: The beachfront location was outstanding. The staff were friendly and welcoming.

ข้อเสีย: The room was fairly Spartan. The bed was uncomfortable. The water from all the taps was brown with rust. The air conditioning unit worked, but it sounded like a turbo prop was touching down in our room.

ข้อดี: Great staff. Grear location. Great beach.

ข้อเสีย: The Hotel is a little bit outdated and needs renovations.

ข้อดี: the location is great if you like the beach. And the food is good.

ข้อดี: Loved the Location, restaurant, staff, and activities.

ข้อเสีย: Basic. No thrills. But we didn’t book for the rooms. Our plan was to be in the room as little as possible.

ข้อดี: Food was okay; nothing special. Location is good but you will need a taxi to get anywhere.

ข้อเสีย: No wifi in the room. Beach is very rocky and small.

ข้อดี: Food @ Iggies was really good. Great lobster tail.

ข้อเสีย: Tile in rooms were a little dirty

ข้อดี: Rooms are rundown and old. Shower was horrible!

ข้อเสีย: How about renovation ?

ข้อดี: The staff were very friendly and made you feel at home.

ข้อเสีย: The price was very high when you include the astronomical food prices because you are basically trapped on the property without a car.

ข้อดี: We got exactly what we expected for the money we paid. Our stay was pleasant: the location was good, the staff was excellent and the hotel was nice. The reviews here on booking reflect the state of the hotel.

ข้อเสีย: The room was not as clean as we hoped, and a little run down.

ข้อดี: The resorts comfortablity

ข้อเสีย: Restaurant food was a hit or miss. Waiters and waitress was RUDE!

ข้อดี: I loved everything! I booked an additional 4 night to extend my stay!

ข้อเสีย: Rooms are a little outdated but everything else makes up for it! Food is great!

ข้อดี: The staff is extremely nice! They upgraded our room to a balcony with a view since it was our first time there. Which was pretty awesome. And the snorkeling is great at the hotel, absolutely beautiful.

ข้อเสีย: the hotel is very average. It's pretty outdated, the hot water didn't work the first night then the next few nights it would work for about 10 mins. The room was incredibly humid, our clothes in our suitcase were not just damp but wet. The bed is not that comfortable and the food was very overpriced and very average. ONE empanada was 14 dollars. I don't feel that for the price you are getting a whole lot. But overall you aren't staying in your room often so we had a great time

ข้อดี: From beginning to end the staff was amazing! The food is second to none and the location is beautiful!

ข้อเสีย: I guess our room could use a little updating, but overall was nice.

ข้อดี: Staff are always great, friendly and attentive!

ข้อเสีย: Rooms could use a little updating

ข้อดี: The outdoor areas are beautiful. The staff is very nice. There is so much to see and do at the Resort. The restaurants are very nice and the food is very good. The free beach equipment was a lot of fun.

ข้อเสีย: Our room could have used some updates.

ข้อเสีย: Restaurant personnel unfriendly. Beach awful

ข้อดี: The staff was very welcoming and helpful. The amenities and number of activities you can do on site was great. The restaurants were par. ok food, nothing to write home about. The views were beautiful and the facilities were clean.

ข้อเสีย: The water pressure in our shower was sub par and it made for cleaning off after the beach difficult. The carnival night which was advertised as very fun and a great time was not really all that exciting. I probably would have found something better to do with my evening had I known.

ข้อดี: The onsite water activities that is available and heavenly days Sailing boat option. Two nearby restaurants by hotel.

ข้อเสีย: Bathroom toiletries could of been better. Like travel size shampoo and soaps for one time/ individual use

ข้อดี: The water currant on the beach was pretty good (not rough), probably cas seemed like the hotel beach was kinda in a cove

ข้อเสีย: The restaurant at hotel was terrible,, the food was disappointing. The drinks had no alcohol in them at all,, bed was terrible,, room was outdated, but was spacious,, don’t even turn the tv on cas it’s terrible picture with 7 channels, there were chickens and roosters running around properly. And the roosters kept you up all night cockadoodling

ข้อดี: I loved the location taxi always available and pool was beautiful. The drinks at the bar was amazing

ข้อเสีย: Can use a few updates in the rooms

ข้อดี: Right on the beach

ข้อดี: great location, and prices.

ข้อเสีย: restaurant and bar service was so very slow and not responsive. we left after sitting there and not being waited on, not even acknowledged. unclear when you enter do you wait to be seated or seat yourself. we stood and waited another patron had to tell us seat yourself. Housekeeper came at 8am or earlier waking us up everyday....we're on vacation. do not disturb signs would be helpful. chickens crowing all night long was annoying. couldn't get clean towels or washcloths. we had two people and one towel.

ข้อดี: Everything was amazing

ข้อเสีย: Nothing

ข้อดี: Everything

ข้อดี: The area was great with super easy access to the beach. Housekeeping was consistent and the bar and grill had good food The front desk staff were nice and beautiful islanders.

ข้อเสีย: Hot water in my room wasn't all that hot. The bar and grill had long wait times with the food although not many people in the restaurant.

ข้อดี: I liked that the hotel was close to the airport and had everything. It's close to downtown and shopping as well

ข้อเสีย: The hotel restaurant and bar are a bit over priced and mostly American food. I was also checked into a room that was already occupied but it was quickly resolved.

ข้อดี: The location is not very safe! As I was sitting on my 1st floor balcony a man came up to me after dark wanting me to let him use my cell phone. He had to be told numerous times NO!! He waited on my husband to go in the room before he came over and ask me!! It was very scarybecause it was very dark and not lit well at all! Then when I was checking out that morning the forensic police officers were there to investigate a burglary they had the night of our stay! If you are considering staying at this property I would definitely reconsider! As it did not seem safe at all!

ข้อเสีย: It was not.a safe area. The cost to stay at this property is s RIP off!

ข้อดี: Beach location, facilities, beachfront rooms, proximity to airport

ข้อเสีย: Cleanliness of bathroom, tired looking rooms in dire need of light and airy updates

ข้อดี: I enjoyed the overall experience at the Emerald Beach resort but the rooms and the property as a whole needs to be updated. It was clean and the staff was friendly and helpful and I especially enjoyed the quality inn location of the beach. It's proximity to the airport was a little disappointing but not overbearing. I would definitely stay there again but they had to straighten out the bill for me because the price did not match what I booked on kayak

ข้อเสีย: The locals on Saint Thomas that inhabit the island are not very friendly in general. I really think they do not like tourists or Caucasian people at all And there were many lovely experiences I had with people there but you know who the locals are and you can tell that they really have a resentment. But as for the staff at the Emerald Beach they were lovely

ข้อดี: Nice rooms friendly service. Great Beach!

ข้อดี: Paul welcomed me every morning for breakfast at the restaurant. Smiles all around. Big sand beach that even had a place for a novice snorkelers to see exotic fish without being terrified. Crystal clear water. John set me up with trips and cabs. Even made sure I didn't get taken advantage of. I forgot and left my safe open, with money and potent pain meds, they cleaned my room and to my surprise nothing was stolen. Florentina was the cleaner and I was left feeling secure and safe in my room. I can't say enough about the staff. I really felt at home. Beautiful beaches, sunsets, beach bar parties. Will definitely go back again. I'm not kidding I'm telling everyone I know.

ข้อเสีย: Spirit airlines

ข้อเสีย: Ran out of water while taking showers multiple times

ข้อดี: Loved the beach location and closeness to airport - we walked. Loved the cool tropical gardens and plushness of surroundings despite a drought. Loved the refreshing pool after being on the beach with the waterfall. Setting of restaurant is beautiful. Rooms and beds extremely comfortable and views are spectacular. Staff was very friendly and informative.

ข้อเสีย: The shower ran out of water while I was in it. The quality of the food was okay but overpriced. Wine was way out of line expense wise.

ข้อดี: Perfect location, beautiful beach front, close to the airport (you could literally walk there from the hotel) staff was friendly. Food and drink were definitely over priced but that's to be expected I guess because everything there has to be imported... Love this place and would definitely go back!

ข้อเสีย: The pillows and bedding weren't very comfortable, U fortunately we didn't get a restful good night sleep any night we were there, but everything else was great!!

ข้อดี: It was a nice hotel. The staff was great! Needs a little updating in the rooms, but they were very clean. The food was also delicious. I would stay there again.

ข้อดี: Rooms are large with great views. Staff is personable and helpful. Rooms are immaculate. Convenient location—3-5 min. taxi ride to ferries to BVI and St. John. The hotel beach is great and is nestled between Coki Beach and Lindquist Beach—the two best beaches for snorkeling IMO.

ข้อเสีย: Pricey food! Eat elsewhere!

ข้อดี: Friendly staff. Great pool and outdoor public areas. Good at hotel was very expensive so BYOB and bring snacks with you.

ข้อเสีย: Price of food and bars was outrageous. Cost over $70 for 2 people to have omelette and coffee for breakfast!

ข้อดี: Don't stay here, go to Cancun. Wayyy better.

ข้อดี: Great location. Helpful staff.

ข้อเสีย: The place is falling apart. Everything feels Busch league from the way the room was decorated and cleaned to the literal worst Chinese food we've ever had.

ข้อดี: Liked the view from our waterfront room, convenience of all inclusive, and the staff was good, but it being off season, seemed to be sometimes a bit short on availability.

ข้อเสีย: The food quality was very average. If you are used to eating out above a standard sit down chain (ruby tuesday's, applebees, fridays) you are not going to be impressed with the dinners. Lunch was generally pretty good with some fresh fish, and sometimes cold shell fish. Breakfast was decent, but i have definitley seen better spreads (i get the impression again this was off season, so not their best). The room was very nice, but there were bathrooms in the pool area and other areas that you just felt like they needed refreshed (rust stained urinals, and non working hot water in the mens room, and rusty light fixtures)

ข้อดี: Resort was pretty

ข้อเสีย: Service was the worst ever. They ran out of liquor the ran out of steak knives They ran out of milk. The did not bring coffee cups when bringing a pot of coffee from room service They ran out of beach towels by 11am every day. The beach was not really a beach... you needed water shoes to even get in the water and loads of sea urchins. Pool closed at seven every night Not much for entertainment. Very hard to get off resort unless you wanted to pay 50 buck a couple to go anywhere.

ข้อดี: The pool/beach and water sports at the resort are amazing! You can snorkel right off the beach and see more fish than if taking a boat tour which is also offered at the resort. It's was great to be at a resort that is all inclusive. The view is also great! The facilities are nice and I loved the decorative tile in all the buildings.

ข้อเสีย: The rooms are not the cleanest; I had an ant problem in my room. Little things are noticeable such as light bulbs being burnt out and not replaced or dirty floors. They have activities at night but they end earlier than when people are ready to go back to their rooms. Not a location I would go back to as a solo traveler.

ข้อดี: It was absolutely beautiful resort inputs and outside!

ข้อเสีย: We had requested two beds in a room we only got one king bed. We also met many couples who had the same issue and some vice versa they got asked for a king bed and got two doubles. also the bed was not very comfortable it was kind of firm!

ข้อดี: The staff was very nice and helpful. Helped me plan a romantic dinner on the beach for my boyfriends birthday. The view from our balcony was amazing .

ข้อเสีย: The room could have been a little cleaner( like the bathroom there was some areas I saw cracks on the toilet and the balcony area had some cobwebs ) but overall it was great.

ข้อดี: The facility was clean, and the staff was great!

ข้อเสีย: There was not microwave or fridge in our room 😭

ข้อดี: Nice location, view

ข้อเสีย: The shower was small and there’s barely any hot water. Room wasn’t cleaned as well!

ข้อดี: The view of the ocean is amazing! There is a beach near by. The walking distance to the airport, the staff were professional and easy to talk to. Overall I enjoyed my stay; I wouldn't mind staying there again only if they update the villas and rooms.

ข้อเสีย: I think the place could use some upgrades as it is a beautiful place. Our batroom faucet kept running all day/night. The wooden stairs to villas are rotten and can be dangerous to walk on. Everything in the room looks outdated.

ข้อดี: The location was great. Literally right next to the airport and water. I could literally walk to both places.

ข้อดี: The property has a spectacular location but is resting on its laurels. The accommodations were spartan but the view is spectacular. I am pretty low maintenance so I decided to enjoy the views and ignore the accommodations.

ข้อเสีย: The facilities are dated. Staff are not readily available to help with luggage. I had to negotiate precarious steps to get to my room. Also, mask use was hit or miss. Stakk walked through the lobby without masks and no one said anything.

ข้อดี: The view from the balcony. The 2nd pool seating and view.

ข้อเสีย: No real beach. ( 30 x 30 ) Bar food was really bad. Staff was nice, but food was awful and expensive. A long way to any real food. Either add 10 dollars for a cab, (per person) or plan to walk 30 minutes to the nearest food.

ข้อดี: We stayed in “Hibiscus”. The only complaint was the water pressure and temperature, but it was manageable. The view was incredible. Best room on the property!!!!

ข้อเสีย: Terrible water pressure. I could not have washed my hair even if I wanted to, would never have gotten to soap rinsed out!

ข้อดี: The staff at the Bistro were awesome

ข้อเสีย: Tv program, remote control that works, hot water. Price was too steep for what I got.

ข้อดี: An easy walk to the airport

ข้อเสีย: Resturant was closed for remodeling

ข้อดี: Location, just a half mile from the airport. The ocean view from the villas was amazing. There was a convenient on-site, open-air restaurant. Staff was very friendly and helpful.

ข้อเสีย: The villas are a bit run down and are in need of an overhaul. The breakfast buffet is really not very good and way overpriced. But the drinks at the restaurant were great! If stay there again.

ข้อดี: After arriving I was tested Covid positive. When the health department called windward to ask if they paid and I could stay at hotel under quarantine, the staff mistreated my husband refused to clean and service our room with even towels. The manager tried to have my sister arrested because she was affiliated with me, they stalked her if she left her room and harassed my husband for leaving the room to get me food and managers harassed my husband and they gossiped about my COVID test to everyone. This is unprofessional behavior. CDC stated to contact my hotel booking agent to refund my hotel stay because We were quarantined the entire stay at windward. I am requesting a full refund for Covid test and poor treatment for a hotel that is terribly in need of renovations and poor service.

ข้อเสีย: Old rusty bathroom, view was a poor gutter and dumping site with loud noise.

ข้อดี: Very convenient location.

ข้อดี: The property is very old and run down rust everywhere no restaurant or bar on the property elevators broken just very old place

ข้อเสีย: Run down and dirty... only the security guards are helpful I literally had to beg for towels and never got them.. floors are disgusting had to wear shoes in the room the whole time... the area was terrible needed security at all the gates because it’s so sketchy can’t walk really anywhere... this place is cheap for a reason what you save here you’ll spend on taxi’s just to get to better parts of the island

ข้อดี: Locked in

ข้อเสีย: Very dated

ข้อดี: Security

ข้อเสีย: We arrived for a 4 pm check in only to be told to come back room was not ready. Finally checked in at 615pm. First room had broken toilet seat and no tv. Had to request second room. Hotel had nothing open. I felt that I was overcharged for what I received. I don't think I will ever return nor recommend this hotel.

ข้อดี: We did not have breakfast offered at this location.

ข้อเสีย: How had it was to catch a cab.

ข้อดี: The hotel was beautiful. The staff was very friendly and the location was convenient to the airport and walking distance to restaurants.

ข้อเสีย: I don’t think our bathroom had been cleaned. There was the remnants of someone else’s eyelashes in the shower. Soap scum on the sink. If the bathroom had looked clean, I would give 5 stars all the way.

ข้อเสีย: No cable TV, phone wasn’t working. Too expensive

ข้อดี: Close to airport

ข้อเสีย: No air conditioning. Waterside rooms were moldy

ข้อดี: Has a pool & bar, easy access to safari and shops downtown, a feery is close by. NOT RED HOOK!

ข้อเสีย: I saw a roach in the bathroom, walls were dirty, comforter on bed feels rough. One of the ladies at the front desk gave me the wrong information for the ferry and I had to cancel my excursion in St.John.

ข้อดี: great location, pool and bar were nice

ข้อเสีย: bathrooms could've been cleaner and we experienced a leak in our ceiling and had to be moved to another room...

ข้อดี: If you're coming or going to the BVI, hotel is across the street from the ferry terminal making it perfect for crash and dash. Nothing spectacular about the hotel. Clean, quiet, what more do you want? Walking distance to Frenchtown where there are several bars and restaurants.

ข้อดี: Proximity

ข้อเสีย: Restaurant space was not nice, food was not great, coffee was week and over priced

ข้อดี: The location is convenient

ข้อเสีย: The wait to check in was ridiculously long. Even though it was 5.00, way past check in time, a lot of people were being told to wait as the rooms weren't ready. Our keys didn't work, or so we thought - turned out the door was so warped we had to literally put our shoulders into it to open the door. The room was very worn generally. Lukewarm water in the shower at best. About an hour after we arrived, the door to the room flew open - another group had been assigned our room and given keys to it. The pool was dirty with black mold and used band aids floating around. The staff were nice enough, but they are battling against impossible odds here. This place probably needs knocking down and rebuilding from the ground up.

ข้อดี: Location near the ferry dock and seaplane base.

ข้อเสีย: Water front room exceptionally noisy. Saturday booze barge party passed the hotel a 100' off the sea wall until midnight with blaring music that seemed to rattle the Windows. Also the light show all night on the facade of the building made me feel like I was in Vegas. Do not spend the extra $ for water front.

ข้อดี: Location for business is good. That's it!

ข้อเสีย: The bathroom was yucky. In fact I did not use it..it was that bad. A/c was noisy. The hotel has again gone to the dogs over the years. I would not ever stay here again being on the main street it's is noisy and I am sure in this day and age they can make the rooms quiter.

ข้อดี: We were using this hotel as a one night stay before we cought our plane next day. It's OK just to stay in for one night I just wish I had tile floors I'm not a big fan of carpets and the beds were not super luxurious a average hotel for a great price. And absolutely within walking distance of shopping.

ข้อเสีย: We paid over $700 for 3 nights. That is definitely not value for your money. And we did not eat or drink anything there because it was so costly.

ข้อเสีย: Dirty cockroach infected and lousy air conditioning. 200 dollars for this? Only positive across from ferry dock.

ข้อดี: We landed in St Thomas to catch the ferry the next morning to the BVI. This was right across the street and about a block down from the ferry. Can't get closer to this. Stayed both on our way to BVI and our way back. Had breakfast the first time, small portion and not anything to rave about. Had dinner the way home and it was very nice - good pasta dish.

ข้อเสีย: Upon arrival - late afternoon after 4 pm - we were told that our room wasn't available. We waited a few minutes with a few others in the same situation. Then we asked again and another lady found a different room that was available. Not sure why they made us wait, and would have continued to make us wait.

ข้อดี: The staff is so friendly, there is a restaurant/bar on the premises, and it is easy to get around. Walking is easy and near to other fine dining, and there are taxis available. The shuttle to the beach is great.

ข้อเสีย: No room service. If that had happened, I could have given a higher rating.

ข้อดี: Is a beutifull hotel with view to the bay also has a perfect location for lunch and dinner is nearby for shopping so you can walk to all town tourist places. I will stay for the futher when I have to go there.

ข้อเสีย: short of space for parking and the housekeeping personnel does not clean well the room.

ข้อเสีย: Bugs!!!!! Many bugs drive me crazy, and the front dest told me the manager will contact me very soon, I'm still waiting for that!!!!!

ข้อเสีย: After sailing on a boat for over a week, we had one night to relax before catching the plane home the next day. Literally all we could talk about was how excited we were for a hot shower. For the 24 hours we were at the Windward Passage Hotel, there was no hot water. We called down to the front desk right away and they said they were working on it. No estimate of when it would be on and no apologies. It never worked while we were there.

ข้อดี: beautiful hotel

ข้อเสีย: room key didn't work

ข้อดี: Centrally located

ข้อเสีย: Most of the hotel shops were closed