โรงแรมใกล้ สนามบิน Reno

ข้อดี: Loved everything! the bed was super comfy and are room was big.. I will definitely stay here again

ข้อดี: Location and cleanliness is great.

ข้อเสีย: Breakfast was not great. Having to pay for coffee is not great. Should have coffee and water available 24 hours a day for guests in lobby.

ข้อดี: Room was clean and nicely decorated.

ข้อดี: Only minor thing was the rattling noise that sounded like an electrical wiring or a pipe within the wall. It would rattle for a min or 2 once every 2 or 3 hrs. That I didnt like but I really enjoyed the facility. STAFF was nice and helpful. Very clean. Enjoyed my time there.

ข้อเสีย: Cost.

ข้อดี: Friendly staff. Excellent amenities.

ข้อดี: We will go back again.

ข้อดี: We have stayed at Plaza Resort 3 times now and we have loved it each time!!

ข้อเสีย: The only thing that we disliked was our first night our AC wasn't working properly.

ข้อดี: The safety and precaution protocol was nice. At night, there is a locked garage for your car and a key card is needed for entry into the hotel lobby. There are a ton of places to eat in walking proximity to the hotel. The hotel bed was super comfortable.

ข้อเสีย: The last night of our 3 night stay (a Saturday night) , there was an awful faint noise coming from outside the hotel. I don't know what could be done from the hotel POV to prevent it but it was disconcerting.

ข้อดี: The hotel had a slightly old fashioned feel but everything was incredibly clean and well maintained. The room was large and had everything we needed. The pool was clean and had towels and the wifi was consistently good. Staff was excellent, security was good and it made you feel safe. There was a river walk and park nearby as well as plenty of awesome food options just a quick walk or drive away. (Try Peg's, Two Chick's and Brother's BBQ)

ข้อเสีย: The only things that were a little tricky - since we stayed for a week with our family - was that there were only two garbage cans in the room and none in the parking garage by the elevators. Also the parking garage is an accident waiting to happen if you aren't careful, but there is nothing you can do about that. (Think NYC parking garage.)

ข้อดี: Not much...

ข้อเสีย: The interior is very tired looking, needs some real attention and the front desk is just indifferent about anything. The location is not the best and in a very bad part of town. This place seems as if time has passed it by. This probably was a great place in....1978! Now, not so much.

ข้อดี: Big, Beautiful room!! Awesome indoor pool!!

ข้อเสีย: The garage is very low, kind of scary to drive through but it works lol

ข้อดี: This was the best location for families with access to the river park.

ข้อเสีย: Ventilation in the room could be better.

ข้อดี: Great place The rooms were clean and Large size I would definitely come back ..

ข้อเสีย: The lobby seemed very dated Everyone was friendly and knowledgeable ...

ข้อดี: We liked the old-fashioned charm.

ข้อดี: I liked that it had a charging station for the car.

ข้อเสีย: There was no breakfast except a little yogurt, banana and cheap granola bar. For the cost, I thought this was kind of pathetic. Plus, the staff was rather non-friendly and seemed bored or irritated to be answering questions.

ข้อเสีย: The room is old and dark. The location is next to freeway, it’s loud during night time.

ข้อดี: Cool

ข้อเสีย: Air conditioning problems and next to the HWY Stuff did move me and everything fine after the move

ข้อดี: The staff was exceptional. Had a medical emergency while there. The staff was highly responsive to assist us in getting what we needed.

ข้อดี: The friendly staff

ข้อเสีย: Nothing

ข้อดี: Room and Accommodations

ข้อเสีย: Had to call a cab to the airport. The shuttle doesn't run at 4am for an early flight. Very disappointing.

ข้อดี: The hotel is very convenient to the Reno Airport. The rooms are clean and comfortable.

ข้อเสีย: The walls are extremely thin. Unfortunately my neighbor had a winter cold, and was up coughing all night which meant I was up listening all night. The walls are so thin that I could hear when they pushed the off switch on the night stand. Also, the heating is not central, and the window system was very loud when it would kick on every couple hours. Overall, not a good night sleep. I was in room 223. Perhaps other rooms or floors have better insulation.

ข้อดี: Maids did not make noise or attempt to enter the room until later in the morning. Location is fantastic. Place was clean and in good shape.

ข้อเสีย: Once in a while the planes would make some noise early in the AM.

ข้อดี: Did not try the breakfast but the dinner and dessert was fantastic. LOVED the dog package as we checked in!

ข้อเสีย: I thought the beds were a little hard and the pillows too soft. Also didn’t care for them not providing a receipt because it was booked through bookings.com but bookings.com does not provide a breakdown of the receipt.

ข้อดี: Great visit. Staff professional & friendly! Bar and restaurant open for dining. Valet parking.

ข้อดี: Staff was nice

ข้อเสีย: There is no lobby at this hotel and way over priced for what was offered.

ข้อดี: Comfortable Bed

ข้อเสีย: Size of the bathroom

ข้อดี: Every Thing was clean and the employees were quite attentive. After checking in and going to our room we discovered a bag was missing. We headed down to see where we might have left it and as the elevator door opened we saw one of the employees, with the bag, on his way to our room to return it!

ข้อเสีย: Bettery access to the parking garage...shuttle or some other means as opposed to having it a block walk away.

ข้อดี: Didn't have breakfast

ข้อดี: Bed was super comfy

ข้อเสีย: Location, scratchy parking and commute to get to hotel from parking lot.

ข้อเสีย: We were told the sauna and steam was available to us, but when we found it were told we couldn’t be there and it was closed. I also did not know it was a pet friendly hotel thinking that the rooms would smell but they did not. In saying that I’m hoping they keep a section of the hotel without pets

ข้อดี: Loved the finishes on the walls... but the decor doesn’t hit the cool factor :/ The read initially comes across as trending woodsy industrial... but the silk trees in the big wood pots- they need to go. I suggest, put in real pine trees in huge containers. And use real flowers... the fresh scents of woods and flowers is essential to this kind of hotel. The staff was very friendly very helpful. Dining staff were also very nice. LOVE the filtered water stand on the room floors- awesome idea! Good work!

ข้อเสีย: The dining menu was great... but need some cushion chairs- There is a room divider made up of wood logs- cool look but when I sat nearby for breakfast... the smell of moldy dampness pervaded the air... fix that- and fix the rickety rocking tables. Get an auto door opener at your Entry way—- or a handicap door opener. Get better seating in lobby. Those leather chairs...dysfunctional too low hung- - maybe some leather contemporary high back chairs for those taller folk that need to sit in the lobby for a meeting. Get rid of fake flowers- fake trees- use real flowers real greens and , and real trees. And fresh flowers on each floor lobby. Fresh, pure, real.

ข้อดี: The rooms are very nicely decorated and functional. It's a fantastic concept and has a wonderful feeling (except the odd red lights in the hallways) and could be so perfect with some management. The evening ladies (Matina and ?) running the concierge lounge were fantastic, friendly, area knowledgeable and very accommodating. Too bad they don't run the whole place, it would be a much nicer experience. Being able to have your kids and dogs with you was very nice. The location is great. The restaurant looked nice but we decided not to try based on the experience we had with staff and poor management in the hotel. Seemed like a good idea to avoid.

ข้อเสีย: Never once saw a manager in 4 days. Poorly poorly managed. No one seemed to know what was going on or who was in charge. Housekeeping was awful..awful. Asked for extra blankets and were told by one they didn't have any. The never replaced our towels and never refilled our coffee pods or glass ware. Dirty sheets and towels piled down hallways for hours. Disgusting. We had to walk over mounds of dirty sheets and towels to get to our room. We even saw some sheets and towels with vomit and blood on them. Can't imagine the health department would approve. Just get a cart and leave at both hallway ends to put soiled linens in instead of having guests have to see this. It wasn't just a few minutes or even an hour, it was hours. Steve Wynn would flip a lid seeing this. Totally understaffed for New Years Eve holiday. 3 slow elevators that also serve for housekeeping and everything else so mornings are insane and takes 15-20 minutes to get down. Rude front desk staff, had no clue what was going on at all and seemed put off to even be asked a question. For some reason they cram all of the food items, toaster, etc. in a small corner section of the concierge lounge so everyone has to crowd in to that corner and wait for their toast, etc. It would be so much better to move the computer and printer into that corner space and spread the food items out on the long bar area at the end of the room or anywhere else in the nice big large rooms. Anyone with basic food and hospitality knowledge would quickly see this as an easy crowd control flow fix. The literature all says the lounge is open all day but whenever you try to access not during the breakfast or evening times, it was locked. The entrance to the hotel could use some updating, upgrading. Automatic doors would be nice as opposed to 2 sets of heavy doors that collapse on you as you come through with luggage and poor bellman. The showers had luke warm water and no water pressure. That was a major bummer.

ข้อดี: Very clean property, friendly staff, great location and nicely decorated.

ข้อเสีย: Slow elevators

ข้อดี: Location and absence of casino.

ข้อเสีย: Air conditioning poor. None in hallways. Minimally acceptable in room. Would not stay here again in summer months.

ข้อดี: Hipster vibe, very friendly staff, downtown location, clean, good beds and sheets, nice big room. They are trying hard, with some good ideas. And some room for improvement. Stay here...give them the benefit of the doubt...enjoy the quirkiness.

ข้อเสีย: 1. The restaurant and bar and room service closes at 9pm...10 pm... on the weekends. Seriously??? 2. There was not a guide to the hotel included in the room. A rock climbing gym that is the entire 2nd floor and one whole face of the building...kinda cool...but explain it to me. How's it work? Other services? 3. The menu under the glass top of the night table...really? Pretty cheesy. Put the menu in the hotel guide, see above. 4. Glass tops on the night tables? Really? 5. The bathroom was tiny and not well remodelled - tiny tub, shower head at about 5'3"...I'm 6'4", I could barely wash my armpits...

ข้อดี: Clean non smoking and no casino with reasonable rate

ข้อเสีย: No swimming pool

ข้อดี: Loved almost everything about the hotel except it was a little pricey for the amenities it provides. Price is relative to surrounding hotels, but it seems to offer less overall unless you pay even more extra to access "Club Level" amenities.

ข้อเสีย: Tried to eat dinner at Roundabout Grill, which is the restaurant located at the hotel, but order was taken incorrectly after being asked about it twice, so the wrong food was brought out then it took an extra 20+ minutes to get the correct food. The staff was very kind and accommodating in trying to correct the mistake, but due to time constraints with other activities, I was forced to ask for a refund and never had a chance to eat the food which was wasted along with the hour I spent waiting. This won't keep me from trying to eat there on another trip, but it was a pretty frustrating experience especially as a guest of the hotel.

ข้อดี: Renovated but it's still an old building. Has everything you would expect a hotel room to have. Good view. Staff was great.

ข้อเสีย: Everything felt cheap. The room has only one winow ando the bath tub felt like it was flexing underneath me. Walls are very thin. And you can hear everything out side. Only parking was valet unless you wanted to walk.

ข้อดี: Place was clean looked modern.

ข้อเสีย: The only Thing was the location it was in the heart of Reno but had a few pan handlers approach me. However I think that's just how Reno is now in general

ข้อดี: The room and bed were comfy

ข้อเสีย: I like everything pritty much

ข้อดี: Comfort The bed was fantastic--one of the best I've slept in at a hotel. The rooms are kept very clean and the housekeeping staff are great. Location -Upside The location is very convenient and makes access to surrounding events and venues a short walk. Family Friendly Non-smoking and non-gaming make this a unique hotel perfect for families. The climbing walls (indoor and outdoor) looked like a lot of fun and I would have tried them had I not been so busy.

ข้อเสีย: Cramped and slow The elevators are slow and malfunctioned several times during my stay. The entry felt as though I was sneaking in the back door of a night club. There was no convenience store and all of the public areas felt cramped. Location - Downside The convenient location can be a bad thing as my last night found me trying to sleep with a rock concert going on in the street literally under my window. Admittedly, though, I did try to go to bed early and the music was over by 10:30. Internet Deficiency The W-Fi was horrible. It was spotty and required accepting of the terms every time it reconnected. The Wi-Fi that's free with your stay was slower than my cell phone and the broadband we paid for in hosting a conference wasn't much faster. *What's worse, that broadband was down for two of the three days of our conference.* That was a whole lot of money down the tubes.

ข้อดี: Coffer maker in the room was nice...personal Keurig

ข้อเสีย: Breakfast was bad and one morning there was no hot food.

ข้อดี: Location, good service and cleanliness. Non smoking a plus. Good size room.

ข้อเสีย: The finish line to a marathon was right outside the hotel and someone was using a loud speaker at 7AM IN THE MORNING to announce runners crossing and getting the crowd riled up. Then police on a motorcycle proceeded to use their sirens as the runners were getting getting close and finishing. Went on foe more than an hour. That was awful. Had I known I would have stayed somewhere else. Did not get the sleep and rest I was looking for Sunday morning because of the marathon. It was awful.

ข้อดี: The entire place was incredibly clean! Thank goodness for a Non-Casino based Hotel in Reno! Finally a place we can stay without all the noise and awful smoke! Nothing worse for a non smoker than waking up sick in the morning from all the smoke you had to wade through; or worse the smoke that seeps into your room. We will definitely be back, see you soon!

ข้อเสีย: Parts of the surrounding blocks are a bit shady looking. BUT it appears to be improving.

ข้อดี: Smoke free, non-casino

ข้อเสีย: Slow elevator; no service elevator

ข้อดี: Location

ข้อเสีย: Small corridors in entrance area, no casino

ข้อดี: The restaurant was phenomenal, along with the room and rock gym. I really loved the place.

ข้อเสีย: The front desk clerk never asked how my stay was, which implies he didn't care. I went out of my way to tell him about a clogged drain issue in my room and he didn't empathize at all or attempt to reconcile the situation. I just left, and plan to write the Whitney peak management so that they can improve on guest relations.

ข้อดี: The bed was nice.

ข้อเสีย: Valet took 1 hour to get my car. Hotel is hard to find, there is no major street you can use to get there. Staff seemed too young, immature, and didnt really care about guest's concerns. Restaurant is not good but ok if your starving. They make it seem like your staying at the most luxurious place on earth but its nothing fancy. And who cares about rock climbing? Get a pool or something!

ข้อดี: The room & view were both beautiful. The smoke-free atmosphere is hard to come by in Reno. They are dog friendly and the rock wall is amazing.

ข้อเสีย: When I got there I had to carry my luggage and a sleeling child by myself. not a single employee asked if I needed help. Thank goodness there were mond guests at the hotel who helped me on to the elevator. I went to eat at the restaurant that was attached to the hotel, Heritage, & I kept being told they were understaffed. The food was good, but the customer service wasn't. I ordered a cheeseburger for my son and a cobb salad without onions for myself. When our food arrived there was no cheese on the burger and there were onions on my salad. It took me a good 10 mins to flag down my server to get our food fixed. On the day we were leaving, we waited to try and get on an elevator for over 45 minutes because they only have 2 elecators for the entire hotel. We ended up using some crazy staircase they led us in the wrong direction. Long story short the hotel is beautiful. The customer service is horrible.

ข้อดี: We loved everything about it! We will back.

ข้อเสีย: Room needed a bit more cleaning

ข้อดี: Rooms were modern, staff was very nice, and very helpful. Surprisingly great food at dinner the restaurant.

ข้อเสีย: Hotel walls were very thin and you could hear conversations in the room next door.

ข้อดี: Modern clean friendly Staff. Lot of space. Felt very safe. Must recommend Junkees to everyone!

ข้อเสีย: Immediate area around Location wasn’t the best but super easy to walk around town. We walked to UNR for my son’s tour and walked to mid town for breakfast.

ข้อดี: the breakfast was not included. The price of the breakfast was low and the food was absolutely wonderful. We could not have asked for a better breakfast.

ข้อดี: Extremely friendly staff, the best customer service, pet friendly, cleanliness

ข้อดี: * Very nice inside * Extremely clean

ข้อเสีย: * Smallest king room that I have ever stayed in (even among boutique hotels) * Hot tub was not working, despite being brand new - I came to Reno for Tough Mudder and that was one of my main reasons for staying there was to come back and soak in a nice new hot tub

ข้อดี: Stayed out late on New Year's Eve. Woke up the next morning and there were no pillowcases on the pillows that we were sleeping on in the bed. Also the inside of the shower was not cleaned the glass was not wipe down. Ran the thermostat on 80° and it never got hotter than 70° in the room it was cold. And very low water pressure in the shower, impossible for two people to take a shower at the same time.

ข้อเสีย: I booked a room at this hotel for one night december 26th 2015 I showed up late at 5:00 pm due to bad traffic The staff told me the room was not ready with very rude attitude. I asked when would it be ready . The female staff returned with " i dont know " in a very rude way I was not happy with her reply. What did it mean by i dont know. I should be ready for us to check in at 3:00 pm. However, the thing i got frustrated was the attitude from the unfriendly female staff :). I got to my room eventually. There was no towels . What the heck? It took another hour for us to get towels. :). I asled for the rollaway bed twice. It never came. I would never return to this hotel again. Stay away from it. Or else it may ruin your vacation/holiday spirit

ข้อดี: I liked that parking was "free"(although they charge you a hotel fee so i guess it isn't really) and the rooms had a refridgerator already in them. There was a convenience store close by. The hotel was quiet and not as busy as the casinos down town.

ข้อเสีย: It wasn't downtown. I thought the walk would be a little shorter but due to the construction sometimes it took a little longer. Also, there was no casino for gambling.

ข้อดี: Nice river view room, clean

ข้อเสีย: No mention the property is distressed financially, spa, pool and restaurants are closed for "renovations". Not a lick of construction activity could be observed. Front desk at check in, shared the casino " closed last year" and will not reopen when the property is rebadged in 2016-17. Other guests were equally mislead and frequently mentioned their opinion of the deception when

ข้อดี: the rooms were nice, clean. the staff was every friendly overall a nice hotel. if you are looking for just a hotel. Karl the bar tender was great!

ข้อเสีย: the web site shows a casino and restaurants. the only place to eat there was a Johnny rockets. the a/c hardly worked and was every loud.water pressure was really weak.

ข้อดี: The hotel room was cleaner than the rest of the property. The hotel is in the process of becoming a No Smoking and No Gaming property. Which for me is a huge plus

ข้อเสีย: Hotel under renovation as it is converted to Renaissance. Had trouble finding hotel due to lack of signage. Air Conditioner unit is in room with no thermostat control Mattress was extremely uncomfortable Rooms were not well insulated for noise. Noise in the corridor all night long.

ข้อดี: Friendly staff. Accomodated us with our request for early check in for free.

ข้อเสีย: There was a hair in the towel. Casino was closed for renovation.

ข้อเสีย: Staff put us in a room that wreaked of smoke. Called front office 3 times to get a new room, no response. Angry, I called again to complain, Front Desk hung up on me because "I was raising my voice". Front Desk then called back, like they were doing me a favor, and with lots of attitude, and said they found a new room. A half hour later we had a new room that was smaller, without the two Queen beds we paid for, but didn't smell of smoke. One elevator had a key reader that didn't work, so we couldn't get to our room unless we used the other elevator. Before staying here, I would share a sidewalk with a homeless person and sleep on the ground.

ข้อดี: Bed was big enough. Bathroom was spacious. looks pretty on the outside & lobby. Self parking is huge. Affordable pricing.

ข้อเสีย: Pillow was too soft. Shower head was old, water pressure was too soft. There was no vent in the bathroom & couldn't lock the door. Not enough outlets to plug near nightstand & speaker dock was only for iPhone 4, needs to be upgraded. Casino was closed.

ข้อดี: Good value for money

ข้อเสีย: Noisy rooms

ข้อดี: I loved the restaurant inside, good food. I liked the swimming pool and how it looked inside. The staff that cleaned the rooms were nice.

ข้อเสีย: I didn't like the small rooms, for the price. Bathroom was small. The slot machines weren't good. Inside the gambling area, not enough action. The server that was bringing drinks on the gambling floor, was not friendly at all. They need to bring better slot machines and entertainment to get more people in there. Seems more business like and not a kid friendly place. Alot of people working there, didn't seem happy. Could be due to the rumor they're getting bought out next year.

ข้อดี: It was a great price, clean and had everything we needed!

ข้อเสีย: There was a constant tapping sound every few hours out the window. You have to walk through the smoky casino to get to the restaurants.

ข้อดี: Room was comfortable and quiet

ข้อเสีย: Breakfast options in the hotel were limited, did not try the restaurant/bar, but it looked nice.

ข้อดี: The staff were very welcoming and accommodating. The rooftop hot tub was lovely. I enjoyed happy hour at Whitewater and AYCE sushi. Nice view of the river from my room.

ข้อเสีย: Smoke smell from the casino invades the "smoke-free" lobby. Room was fine for one, but a bit small for more than that.

ข้อดี: Most of the staff are very friendly and helpful.

ข้อเสีย: Asked for non pet friendly room which I did not get. My allergies were bothering me the entire time. I almost had to go to ER because of pet allergies.The noise from street and train station were extremely loud. Went to coffee stand to purchase cookies & coffee the price charged were more than posted price. They should change posted price or cover it up on the cookies since they doubled in price. The stool in casino was urine soaked I sat in it, gross, they came and removed it. This casino seems to attract drug users &street people trying to get off of the street for the night. Very dirty and smells unpleasant a lot of the time.

ข้อดี: The spa and spa staff were excellent! Room was too small. Bed comforter was not on the bed upon arriving.

ข้อดี: Access and parking were very good and check-in was friendly. The facility was a little "tired", but clean and comfortable. We enjoyed a great beverage at the bar's happy-hour and ate a very nice meal in the Whitewater restaurant. The staff was excellent.

ข้อเสีย: The latch on our window was broken and the window couldn't be completely closed; that let in more noise than normal from the nearby trains.

ข้อดี: The staff was very friendly.

ข้อเสีย: Between the train and the downtown noise, it was difficult to sleep.

ข้อดี: Everything was super nice was a good experience wanting to return

ข้อดี: Restaurant selection was excellent

ข้อเสีย: No place to walk

ข้อดี: Lots of things for kids to do. Very reasonable room rates. The Charlie Palmer steakhouse was amazing!! It’s very pricey but was worth every penny! Our waiter, Joe, was very helpful and attentive and although they don’t have a children’s menu he helped us choose items that would work for our kids and brought extra plates to help with serving them. His wine recommendation was really good as well!

ข้อเสีย: It was a little smoky for my liking. Also, the Mexican restaurant Uno Mas was terrible! It was over priced and their draft beer tap wasn’t working. One of two meals in our order was wrong and the meat was cold and had no seasoning, we had to ask twice to get the side for the other meal and we didn’t have enough silverware. Asked for more and that didn’t arrive. They also brought a shared appetizer without any plates and without the dipping sauce it came with. The appetizer was bacon wrapped prawns and while it was actually really good, $16 for 4 shrimp seemed a bit pricey. We ended up with an $80 bill for an app, 2 kids meals, 2 sodas, 1 margarita and 2 bottles of Coors Light. Overall we were super unimpressed.

ข้อดี: Pleasant place to stay

ข้อเสีย: Access to hotel from the parking - be ready for a hike.

ข้อเสีย: Pool closed too early

ข้อดี: Nice and clean.

ข้อเสีย: Room was kind of dark and dated otherwise, I would a great stay.

ข้อดี: It was great everything was in a location where you can drive to .

ข้อเสีย: The beds where super uncomfortable , for the price you should of had great beds

ข้อดี: The overall location is excellent, with lots to do within the resort and a lot of really good food options.

ข้อเสีย: We were given a room that smelled STRONGLY of cigarette smoke and a non-working air conditioner. Staff were able to repair the AC after a few hours, however we were told no other suites were available and we’d have to stay in the smoke-filled room. Two of us had strong allergic reactions to it and we were only offered a refund on the $12/night resort fee for compensation.

ข้อดี: Not much

ข้อเสีย: I checked in online. It took longer to get my key than it would have if I just checked in at the counter. There was no help to direct us to our room. You can hear everything through the walls. In room coffee machine didn’t work.

ข้อดี: Everything but the check in staff

ข้อเสีย: The check in staff could be better aware of there customers. I waited forever to check in because there were talking and laughing which is fine. But i found it rude when they ignored me and then rushed me in. They seemed very annoyed that they have to work. It is work so atleast act like its a job you enjoy

ข้อดี: Room was comfortable and beautifully appointed, except I couldn't find all the light switches.

ข้อเสีย: The place stinks of cigarette smoke and is very poorly signposted. I ended up walking way out of my way to find a restaurant that I could actually eat at at 9:30pm. Walking through the stink of smoke to get anywhere is extremely unpleasant. I won't return.

ข้อดี: Great location, restaurants and friendly staff.

ข้อเสีย: Price

ข้อดี: Beds & rooms were very nice. Location is great. Parking is free.

ข้อเสีย: Smoking is heavy on the casino floor and this permeates up to all the hallways of the hotel rooms (even on the 20th floor).

ข้อดี: room was huge

ข้อเสีย: bathroom sink was leaking constantly

ข้อดี: They’re always redoing something. The nature of casinos fight the man and the Indian. I like it. Always have a good rest

ข้อดี: I like that there is a spa but it was difficult to get bookings

ข้อเสีย: There were too much smoke in the area of the casino and around the hotel lobby some people were vaping so it was difficult for us

ข้อเสีย: GSR charge me more beside of Room Rate. -House keeping Gratuity -Resort Fee, Daily Resort Fee -Tourism Fee So don’t expect the price that you pay online is the exact amount that you only paying, when you get to the hotel they will ask you for another $50 that’s why they want your ID & Credit card. After you check out they will charge you all of this hidden fees.

ข้อดี: The price is right and the staff is always friendly. The convenience of the facilities is good.

ข้อเสีย: The Mexican Restaurant is horrible. The Asian restaurant is so-so. The best eating experience was California Pizza Kitchen.

ข้อดี: Getaroom(dot)com goofed and only reserved us for one night eventhough our conformation email said 2 nights. Hotel staff said they've had problems with kayak and getaroom reservations several times before. As for the room the only negative was the fact the refrigerator just made noise but never got cold.

ข้อเสีย: We reserved 2 nights but getaroom/kayak only reserved us for 1 night. Refrigerator in room didn't work and our food was ruined. Resort fee increased. As for the rest of the room the beds were comfortable and the tv was huge.

ข้อดี: None.

ข้อเสีย: The room were not clean. You could find hair on the floor and shower. There were left over foods in the fridge from previous customer. It is not worth it.

ข้อดี: Like the overall location, and idea off GSR. There was good opportunity for activities and the room quality itself was good.

ข้อเสีย: The casino still allows smoking in most public areas, which in 2018 is not really acceptable. Smoke fills the entire casino, and even was obviously present in my room on a non-smoking floor. My allergies and lungs were not happy. This was my third time at GSR, and, over the past 2 years the quality of the food served by their Grand Buffet and Grand Cafe has fallen off a cliff. The intended all-inclusive nature of the resort no long is appealing when you have to have food delivered before the food available on-site is repeatedly bad enough to need to complain to wait-staff.

ข้อดี: Casino, Children’s Arcade, ease of checkin/ checkout Lot of activities for all age group.

ข้อเสีย: Ability to make dinner reservations was not there.

ข้อดี: The room was nice and comfortable

ข้อเสีย: Everything was expensive and my girlfriends salmon was under cooked

ข้อดี: It was my first time there , and I liked that everything is there to have great fun in family

ข้อเสีย: The room , was not vacuumed, bathroom floor was not sweep and it wasn’t mopped, And front desk ask me if I wanted and upgrade for $20.00 more I said yes and what i found is what I just explained Thank you

ข้อเสีย: The smell of cigarette smoke from casino.

ข้อดี: I liked how there was absolutely nothing I could do about the resort $33 resort fee

ข้อเสีย: What started out as one of the most affordable options with the listed price quickly changed to it being one of the expensive choices. The resort fee was not listed in the price & should've been. Also, upon check in, I was offered an upgrade that was more expensive to get features that I had already been told were included. If I paid more out of pocket to get the things that I was led to believe that I had already pud for, I would've almost doubled by price. And for what? This isn't Hawaii, it's Reno.

ข้อดี: Staff, rooms and food.

ข้อเสีย: There was some construction and back parking was a little rough.

ข้อดี: Everything

ข้อเสีย: Everything was great

ข้อดี: Clean rooms, restaurant staff nice, nice arcade and bowling alley.

ข้อเสีย: Missing safe, missing refrigerator, missing blow dryer in the room. Claimed that Nevada state fire code does not allow rollaway in a room with 2 beds and there is no mention of this when booking. I can't find this mentioned anywhere in any code online, so it seems like a BS reason. The square footage was certainly big enough to accommodate it.

ข้อเสีย: Front Desk lady provided Smoking floor but didn't disclose it to us when we checked in. We found out from a guest in the elevator. My daughter and I couldn't sleep the entire night. We inhaled lots of 2nd hand smokes in our lungs. Complaints to Front Desk manager and she said there's no guarantee the guests will get non smoking room, even we have a child in our room. This is ridiculous!

ข้อดี: Noise rooms can hear people upstairs and either side late @ night 4am Manger wouldn't stop the noise

ข้อดี: Nothing

ข้อเสีย: Smoking and dirty rooms Every restaurant had a wait

ข้อดี: Had an amazing dinner at the Cantina restaurant. I'd go back to the hotel just to go there for dinner. The food and the service there was fantastic and was the thing that kept my stay from being a total disappointment. I learned that hotel casino resorts aren't for me.

ข้อเสีย: I was put into one of their renovated rooms and it wasn't very clean. There was dirt on the floor and a couple of toenail clippings under the desk. The renovation was ugly. The bathroom with it's floor to ceiling brown marble and black vanity and very poor lighting was like being in a cave. Not all the lamps in my room worked. Why would a "resort" hotel renovate the rooms and put the same old lumpy bed back in there? The first night I was there the heat in my room didn't work. However, it was fixed rather quickly. If you're traveling with a family and looking for a place to stay where there is a lot of stuff in one location and you feel like letting your kids run around and act like animals while you sit in front of a slot machine getting drunk then I suppose this is the place to be. If you enjoy a hotel where there are drunk people smoking in the hallways at 8 a.m., kids running around and screaming in the public areas and having to wait in line for 45 minutes just to check out then this is the place for you. There are other hotels in the area that are cleaner and less expensive

ข้อดี: I reserved 2 beds in each of the 2 rooms I booked weeks in advance and booked through the hotel to make sure I got what I requested. I even asked for a higher floor and paid extra for it. They told me they were sold out and that's all they had left although there was a line of people before and after me getting rooms... That didn't make since. This was my 4 time staying there and was really disappointed in the experience

ข้อดี: Large casino, lots of places to eat and things to do. Can literally stay there and not leave for anything. Lots of slot machines, tables.

ข้อเสีย: Wasn't very clean, room smelled like smoke even though non smoking room. There was hair in the shower and bathroom that was not ours. The room was just generally rundown.

ข้อเสีย: When I called the front desk to request checking out at 1pm, she said $20 extra charge plus tax and repeated for a few times emotionless. Most time this hotel's rate per night is about $20.

ข้อดี: Nothing

ข้อเสีย: Terrible customer service, oversold hotel, we were left looking for a different hotel at midnight with our 3 kids!

ข้อดี: The rooms were good. The bathroom sink did not drain well. We have almost 800.00 of charges that are not ours. Luggage was misplaced by bell desk. Will not stay their again. Staff is too busy to help.

ข้อดี: Our second room was nice and what we expected. The hotel made it right, but it took 3 calls, two maintenance calls, and a room move.

ข้อเสีย: During the hottest week of the year, our room stayed at a toasty 75 degrees and we had no sleep for the first two nights. Also, the buffet was overpriced and not very good. Very disappointed!

ข้อเสีย: The hotel smelt of smoke Our room smelt of vomit The furnishing were outdated and old There was no fridge in the room

ข้อดี: The room was clean and large. Decoration was relatively new. The hotel had a lot of entertainment facilities including cinema, arcade playground, restaurants, and casino. Staff was friendly and prompt. Our reservation asked for "grand view" and we got it (other options are "quiet room", "easy access", and something else). It was next to Walmart.

ข้อเสีย: The beds were too soft for us so we didn't sleep well. There were no microwave and refrigerator in the room (only available in Summit suites). Bath tub drain ran slowly.

ข้อดี: I liked the whole hotel & casino. It was very nice & clean.

ข้อเสีย: The only negative thing that I didn't like was that I booked my room online & asked for a non smoking room. When I got to the hotel to check in they only had smoking rooms available. I didn't like the fact that I had to stay in a room smelling of cigarette!!!

ข้อดี: The casino area is very nice and spacious. Did not feel crowded. Well lite with high ceilings. Gaming staff very nice and cordial.

ข้อเสีย: The room was attrocious. Single bed was a queen; not a king. Bedding was substandard. Nothing more than sheets and a light white bedspread. I have better bedding at home. The room felt dirty and had cheap set of unmatched furniture. I would gamble here. But I definitely would not stay here again!

ข้อเสีย: we booked a room which was "Queen Room with Two Queen Beds and Balcony" . When we reached there we were told that we can only get "King Room with Sofa Bed". The room was very small no where close to 352 sqft as advertised (We don't know if bookings.com modify the reservation or it was done by the hotel staff.) While booking it was shown that room will have a microwave and the room we got did not have the microwave. Room does not have a bath tub again a disappointment. No room cleaning service even when you are staying for 2+ days. No one picks up the overflowing garbage bins. Rude staff, when we said can we checkout at 1:00 PM instead of 12:00 Noon, we got a rude NOOO. they just gave us 30 mins more. I have never seen such a rude front desk staffer. Pool was dirty with lot of stuff floating around it.

ข้อดี: Nice room comfortable

ข้อเสีย: Bathroom floors were cold and shower leaked out the door

ข้อดี: Delicious choices, prepared well.

ข้อเสีย: Talkative neighbors (all night!)

ข้อดี: Facility was clean and followed all protocols for COVID. Staff was friendly was given a mask after mine ripped while checking-in

ข้อเสีย: Air conditioning in room was terrible. Very hot. Paid $300 for one night in second room. Not at all worth the money given the room was so hot. Also, was travelling with small children who were looking forward to using the pool. It was shut down for the day. As a titanium member, I expect better than this from Marriott.

ข้อดี: Convenience

ข้อเสีย: Restrictions

ข้อเสีย: Management and accommodations are horrible. I prefer Peppermill, much better accommodations and customer service

ข้อดี: It was ver smoky.

ข้อดี: Some limitations due to Covid 19

ข้อเสีย: Escalators being serviced to only could use elevators

ข้อดี: The fire Torches outside

ข้อเสีย: Customer service. Every place we win an employee was sitting at the bar service before customers

ข้อเสีย: If I had gotten a spot on the swimming pool... it’s was fully booked

ข้อดี: clean and comfortable room

ข้อเสีย: No hot water for shower the first day!!!!

ข้อดี: Crowd Control in Pool Areas (+). They did n awesome job restricting the amount of people at the pool.

ข้อดี: Room was clean n fit the the description as advertised

ข้อเสีย: Could hear people outside the door trying to get into their own rooms. Thin walls?? Weird

ข้อดี: The hotel was awesome arcade & the outdoor and indoor pool was amazing for the kids food was delicious too.

ข้อเสีย: The employees were all rude except the bell hop man Mr Chad but from the check in clerk to the manager at the purple parrot were all rude and seemed racist honestly I’m a veteran came with my kids to celebrate Fourth of July by a old base of mine NAS Fallon and to celebrate my daughters birthday wish she lived the pool and arcade just wish employees made it better

ข้อดี: Best place in reno

ข้อดี: A great value , especially with their current specials.

ข้อเสีย: The staff was rude to my guest asking for identification from me and I purchased a room with a cabana they seem to have some sort of racial issues with my guest. The rooms were hot and the AC was not working as well as it could of.

ข้อดี: This casino is very clean and has a new feel in comparison to others. Every employee I came across was very friendly. My daughter loved the pool

ข้อเสีย: Wish it was non-smoking in the casino, but that would be unheard of.

ข้อดี: Clean modern room

ข้อเสีย: Even though they charged me the gym fees, when I tried using the treadmill, it didn't work.

ข้อดี: Had everything I could have asked for. Hotel staff was extremely friendly and helpful. Room was clean and a great value.

ข้อดี: I enjoyed size, restaurants, staff, gaming. Loved the comfort.

ข้อเสีย: NA

ข้อดี: Staff was great from the shuttle drivers on the way in, to the driver on the way out. They went out of their way to assist with any requests, were always friendly and responsive. Rooms are nicely updated and the beds are comfortable. Close to the airport. Indoor pool.

ข้อเสีย: The standard pillows are terrible. However, they do have a pillow menu you can order from, which I did on the last night and it saved my sleep. It is a little far from the main downtown area, but super convenient to the airport and convention center.

ข้อเสีย: Hair balls in bath dub. I was lecturing and this was paid for by host yet they claimed I was responsible for resort fee not host. Unhelpful and greedy

ข้อดี: Rooms are nice and comfy. Very kid friendly, my kiddos loved the arcade.

ข้อเสีย: Our last time we visited we had free rooms and a refrigerator was in our room so this time we paid for our rooms and I was expecting to have a fridge. But there wasn't one and I called service desk and it cost $20/night. We already paying for room and resort fees, expensive dining and see were still going to have to pay for that!!! Not well ventilated.

ข้อดี: food great steak house wonderful

ข้อเสีย: help in casino ask were something was I was told not my area can not help u, Had a machine stop up after I won and it took 45 min for atten.

ข้อดี: The staff was terrific. The food we had was excellent. The room was accommodating. The facility is average. 4 stars seems high for the amenities, but it appears to be one of the best Reno has.

ข้อเสีย: If you don't have anything at the convention center, you are not walking distance from the downtown or riverwalk. The pool and hottub area, indoor and out are questionable.

ข้อดี: The room was nice but kayak we paid 200 for a room that was a handicap room and was suppose to have a spa in the room and the TV shows sucked no movies. I will stay again but I'll never go through kayak again

ข้อดี: Staff was very friendly. Restaurants where great

ข้อเสีย: Non-smoking room smelled of smoke really bad.

ข้อดี: you pay 3-2 black jack food was good

ข้อเสีย: limited on kids area

ข้อดี: The food and the servers were the best out of my stay. Rooms are comfortable .

ข้อเสีย: I am not a smoker, but am ok with the smoke in Casino but not in my room. I was trying to sleep when someone was smoking in their room and it comes through the air vents. I woke up with swollen eyes and bad headache. Front desk people need to show that they care when there is a complaint.

ข้อดี: Concergiege staff very friendly and helpful.

ข้อเสีย: Hotel suite was falling apart tile broken in bathroom. Rugs around pool area, and in hotel bathroom...seemed not clean and cheap looking.

ข้อดี: Facility, beautiful rooms

ข้อเสีย: Paper thin walls I could hear everytime my neighbors would leave room

ข้อดี: the mattresses are very comfortable. it was nice and quiet at night and in the morning...and we had a beautiful view of the city and mountains. the staff was great...great restaurant....but the resort fees are a killer...!!!

ข้อเสีย: did not like instead of providing a terry floor mat... it was this torn and worn out brown rug, it did not look very sanitary or clean... also very skimpy with their receptors and the coffee table is really small ....

ข้อดี: Location is good.

ข้อเสีย: The whole place is dated and smells like smoke. It wouldn't have been such a big deal but the room cost me well over $200 because I went right after Burning Man. I felt like I got hosed.

ข้อดี: Valet and bell desk stall were the only bright sport in this sorry excuse for a "resort"

ข้อเสีย: The entire experience was soured by a poor wait staff that "forgot" to place an order and left my family waiting for almost an hour until they figured it out- they were just too busy watching the world cup and could care less about their guests. Response to their mistake was even worse, with one employee raising his voice at me. The "supervisor's" response was to comp a $40 meal- really?

ข้อดี: The room was nice but not for the price

ข้อเสีย: When my husband and I got there to check in (after driving 4 hours to get there), we were treated very poorly. We booked our room through Kayak in hopes to get the best rate for a good quality room. We chose the Atlantis because of it's reputation/ratings but were treated awfully. Our reservation was not in their system when we got there. I showed them my email confirmation for the room and then was told they had to call someone about it. (I'm guessing their online reservations person). They told us they don't have record of our reservation yet so we will have to just go sit down and wait. When I asked how long they thought it would take we were told they have no idea. My husband asked to speak to a manager and when the manager came out to talk to us, he told us the same thing. I asked him who would be responsible for booking our reservation and he said "whatever website you booked it through, I don't know" Also acting disgusted that we got our room for such a "low rate" because their current booking base rate was $199/night and we paid $158/night (not including the $16 resort fee they charge when you get there) for our room. The manager then got on his phone in front of us and called someone, I'm guessing internet sales, and made a big deal about how they are losing money with the rate we paid and that rate needed to be updated immediately. He then told us again to go sit down until they receive the info so I took that opportunity to call the booking company we used. As soon as I dialed the #, they called us up to the counter and magically had our reservation in their system. Talk about feeling like you're not good enough! I live in the Napa valley, so to experience this in Reno, NV of all places was quite the insult. I will never stay at the Atlantis again.

ข้อดี: Very nice registration people. Room was generally clean.. not perfect but definitely acceptable.

ข้อเสีย: The room was not cleaned the first day. It could be a a Covid thing that they don't clean the room every day. There was a hair in the shower so the tub area was not cleaned as well as it could be but that a minor thing.

ข้อดี: The Peppermill & staff did a great job with cleaning and sanitization during the covid-19 pandemic. The new dinning changes, sanitization, and plexiglass between the slot machine were great. I knew I would be safe.

ข้อเสีย: My non-smoking room smelled like cigarettes & the mini refrigerator didn’t work. It wasn’t a game changer, however if I was staying more than 2 days, I would have asked for a different room.

ข้อดี: Excellent bed/room

ข้อเสีย: Practically non-existent amenities for which I was charged a 'resort fee' (on top of base cost that would have gotten a regular room at a different hotel. Yes it was mostly 'covid shutdowns', I get that, however I should not have been charged.

ข้อดี: It was just amazing ❤

ข้อเสีย: the only thing I would say was the towels lol they left a lot of cotton or lint not sure all over me and my clothes but it's a small price to pay for a wonderful stay I'll just bring my own next time

ข้อเสีย: It's really a great place to stay. Only thing could that maybe could be better is if the buffet was open

ข้อดี: Had dinner at the Bimini and we were spoiled. The services great, the food was also fantastic and the atmosphere was very nice.

ข้อเสีย: I have no clue! Everything was great

ข้อดี: The room was gorgeous

ข้อเสีย: Check out time

ข้อเสีย: Nothing, everything was great!

ข้อดี: The location was convenient for our purpose — volleyball tournament at Reno–Sparks Convention Center.

ข้อเสีย: We were booked into the North Wing which feels separated from the main hotel and there are stairs in the hallway which requires some rooms to drag their suitcases up and down these stairs. Fortunately we were located on the 3rd floor which is the same level as the skywalk. Those who are not on this floor will need to take the elevator from the lobby to the 3rd floor then take a second elevator to get to their room.

ข้อดี: Spa, and restaurants

ข้อเสีย: Large property, lots of walking between locations

ข้อเสีย: Add ons start making hotel expensive.

ข้อดี: Clean and very nice.

ข้อดี: The room is nice and clean. Parking is very convenient.

ข้อเสีย: I asked the front desk to give me a quiet room in higher floor. But she gave me a room in lower floor and close to the fans. I can barely go to sleep with the noises from the fans.

ข้อดี: They stuck us in the West Wing- an added hotel in the parking lot with an outside entrance in below freezing temps and the elevator was broken...

ข้อดี: It was a room for the night.

ข้อเสีย: Rude front desk staff, smokey, dated decor, not cool. Won't stay here again.

ข้อดี: Close to where I needed to be for a friend's wedding

ข้อเสีย: The non-smoking rooms smelled like smoke, had to air them out for a day with the window open to get the smoke out. The front desk was generally slow, the sheets had holes in them and were not tucked in well.

ข้อดี: The room was clean and comfortable. The spa massages were great. Some of the food was actually pretty good, but not awesome.

ข้อเสีย: It took forever to get to our room, and it felt like we were heading to the wrong side of the tracks in a run down area. Make sure you understand where your room will be. If you don't care about run down common areas and rooms next to the dumpsters, then book without abandon, but never having been there, I didn't realize it could be so unappealing. The room was actually just fine and clean, but it took forever to walk there. Spend a little more to stay closer in. Otherwise, smokey casino, and typical good. Not unexpected.

ข้อดี: The rooms were nice, beds comfortable, and the service was good at times. Room service was prompt and efficient, and when I had to make a room change, it was dealt with very quickly.

ข้อเสีย: The first room I had smelled like bleach. It was pretty awful, and I requested a change of rooms. Also, the food (specifically at Oceano) wasn't great or on par with any Vegas type restaurant.

ข้อดี: Had great stay and good room. Resturants and Terrance lounge were great. 95% staff was great and friendly.

ข้อเสีย: Disrespect by blackjack dealer at 25$ min table. She said I may be better to find a table with lower limit. I asked her if she wanted me to leave she said she just dosnt want to me to be mad at her. I coulnt even beleave what just happend. I Told Jim the pit boss working that she was rude to me. Jim was extremely rude and couldn't even have a direct conversation with me. He was passaive and told me I should mind my own business. This experace put me in a overall bad mood and I didn't play blackjack for the rest of my stay.

ข้อดี: staff

ข้อเสีย: some one in management/owners have too much money, are bored, don't know what to do with it all and themselves, so they have added on in Winchester Mystery House fashion, over-done the décor to the point of distraction and annoyance: NEON. For a great contrast comparison to sumptuous elegance, tastefully done, which is soothing to the soul, check out the difference between the casino, rooms, and especially - most especially the SPA at the Atlantis, one mile down the Virginia St road from the hideous Peppermill. Will never return. Even the crass, ugliness of downtown casino's preferable to the Pep. Thank you.

ข้อดี: Awesome pillow and pool area

ข้อเสีย: While the staff at the pool was very friendly, it was very slow. It was a bit smoky throughout the hotel including the rooms.

ข้อดี: Restaurants were great!

ข้อเสีย: The room was OK. They put us in the north wing wish is the old building (they have old and new buildings). But it wasn't that bad... overall OK for the eighty buck$ we paid plus fifteen dollar$ resort fee and taxes.

ข้อดี: Location is fine.

ข้อเสีย: Pool closes too early, rushed all customers out when close.

ข้อดี: Breakfast was fine

ข้อเสีย: I had to change my room at 1:30 am. The people in the next room were having a party. I called front desk, they called room. Noise did not stop. I changed my room.

ข้อดี: Clean room, shuttle service

ข้อเสีย: I couldn't add my rewards program ID since I didn't book it directly with the hotel

ข้อดี: Everything else. The spa tub was amazing

ข้อเสีย: Wish breakfast was open later, it ends at 9:30.

ข้อดี: Cleanliness, newness, location A hot breakfast instead of a grab & go cheesy breakfast.

ข้อเสีย: The hard bed, if we have to pay over $200/night for a room, I want a comfortable bed that helps me forget I'm in a strange bed. I would have to take extra strength Tylenol when I woke up because my body ached or wake up several times through the night trying to get comfortable. If u like hard beds this is the hotel for u.

ข้อดี: It was very clean and the rooms were huge!

ข้อดี: Proximity to our event.

ข้อเสีย: It’s being remodeled and we still had to stay in an old room.

ข้อดี: Good location. Clean.

ข้อดี: The staff was very friendly. Got us checked in fast and was very friendly,professional and courteous while doing it. The room was very nice. The towels fluffy and soft and the room was great. The service at the breakfast the next day was good. The waitstaff there was great.

ข้อเสีย: Nothing

ข้อดี: Staff was very nice

ข้อเสีย: The AC didn’t work well

ข้อดี: I THOUGHT THE BREAKFAST WAS ADEQUATE

ข้อเสีย: THE EGGS tasted watery.

ข้อดี: Room was nice. Parking was convenient. Breakfast was good. Location was convenient. Felt safe.

ข้อเสีย: sink didn't drain well insect in bedding

ข้อดี: Desperately needs new carpet and curtains. Breakfast was average hotel breakfast...not bad. Staff was very nice.

ข้อเสีย: Carpet

ข้อดี: convenient to airport

ข้อเสีย: Air conditioner was very noisy and turned on and off all night making it impossible to stay asleep.

ข้อดี: Nothing

ข้อเสีย: My flight was canceled out of NYC so I never made it to Reno. The hotel refused to refund me the room or even hear about the circumstances. Pretty god awful customer service.

ข้อดี: Price since we were here on business and had no desire to stay at one of the casinos. Friendly helpful staff.

ข้อเสีย: Air conditioner didn't get quite cold enough. One very stained chair next to the desk sort of ruined the overall feeling of the otherwise nice and comfortable room for the price.

ข้อดี: Quiet, safe, CLEAN, Excellent value!!!

ข้อดี: Hotel is always very clean and well maintained. Staff is always very friendly and helpful. I would stay here again in a heartbeat.

ข้อดี: The room was spacious and clean. It had a small kitchen equipped with dishes and everything we need to cook in the room. The property was quiet as well. We were able to have our dogs and there was a small park across the street which was perfect for taking them to run around.

ข้อเสีย: There was no pet area on the property and they were short on blankets.

ข้อดี: Breakfast was served in a box. Terrible.

ข้อเสีย: See above.

ข้อดี: First time there and was very satisfied..lots of space in the room . friendly staff.loved it.beds were comfty.

ข้อเสีย: Nothing was wrong

ข้อดี: Super friendly. Easy checkin and out. The rooms were clean and well equipt for dining in. Great access to a park for our dog.

ข้อเสีย: Do not stay here. It is a scam.

ข้อเสีย: Bed sheets were dirty. Extra blanket was dirty. Hair in the shower. Hair in the towels. Waited for over 15 minutes to check in.

ข้อดี: Room was clean.

ข้อเสีย: Level of noise coming from the room above us made it difficult to sleep. called the front desk but does not seem to make a difference.

ข้อดี: The room was spacious and the kitchenette was a great feature to have when traveling with kids.

ข้อเสีย: Our room didn’t look cleaned completely. My son found coins on the floor, there was used vapo-rub next to the bed and trash below the window under the curtains. We went through and sanitized the surfaces even though it was claimed to have been sanitized before we entered.

ข้อเสีย: Your Fitness center is horrible, in this day and age, business people need a good place to workout, a place that has some weights, cardio, etc, and one that will fit more than 2 people at a time

ข้อดี: Convenient - walking distance to/from the airport. Price - excellent value. Availability - early check-in and room was ready. Friendly Staff. Receptionist - Valerie was professional, gracious and very kind ...10 out of 10 for her excellent customer service! Thank you again!!

ข้อเสีย: My bed was wobbly. Air conditioner made a strange noise, from time to time. Pool was closed. Restaurant had very limited availability/hours. No free shuttle to/from airport.

ข้อดี: Large room with nice amenities. Very clean. Front desk staff friendly and helpful.

ข้อเสีย: All was fine.

ข้อดี: Comfortable beds

ข้อเสีย: Noise from upstairs

ข้อดี: Convenient location. It was quieter than expected since the title was next to the airport. It’s old hotel but with convenience and location, it’s good price.

ข้อเสีย: Breakfast was not included in price. Pillows were not comfortable. Outside bathroom configuration was wired-no privacy when using sink.

ข้อดี: room had a refrigerator. Location near the airport, elevator.

ข้อเสีย: toilet ran water always, shower water temp varied -went cold, ceiling showed repair from a previous roof leak, carpet old and dirty.

ข้อดี: Closeness to the interstate

ข้อเสีย: Breakfast Sound of the a/c Comfort of bed Frequency of housekeeping

ข้อเสีย: The room smelled really musty and smoky for being a non-smoking room.

ข้อดี: พนักงานบริการดี

ข้อเสีย: ฮีทเตอร์เสียงค่อนข้างดัง

ข้อเสีย: The floors in the rooms are so gross

ข้อดี: It was cheap, but there was no shampoo or conditioner???

ข้อเสีย: There wasn't no shampoo or conditioner!

ข้อดี: The room was clean. Bed comfortable. Easy/fast check in.

ข้อเสีย: No complaints, but a lot of cops in the area. Parking was full fast.

ข้อดี: Nothing

ข้อเสีย: I will never rent a motel 6 or reserve rooms online ever again. The bed was uncomfortable and the area was dirty. Bed sheets with someone else's hair on it as if they did not change the sheets. Luckily we had our own bed sheets and blankets as well as pillows and towels. Not very happy at all. What you advertise online of the rooms is completely not true.

ข้อดี: Everything

ข้อเสีย: Great people

ข้อเสีย: Nice people

ข้อเสีย: Broken AC. Questionable sheets. No shampoo.

ข้อดี: Cheap

ข้อเสีย: Room smelled overpoweringly of cigarette smoke. Room was ice cold and the heater only had one setting (really high). There was loud noise all night. Didn't feel like the safest area.

ข้อดี: The pool was clean-ish

ข้อเสีย: Trash in the room. Dirty carpets. Rude employees. Will not stay there again

ข้อดี: Very clean, friendly staff and great location.

ข้อเสีย: Filthy

ข้อดี: Pretty big room

ข้อเสีย: The roach that was crawling up the wall and the dirty carpet and there was no blanket on the bed only a sheet will not stay here again

ข้อดี: Staff was nice

ข้อเสีย: See above

ข้อดี: The sheets were clean

ข้อเสีย: Run down place, thin walls, very dirty and worn out carpet, rotten sheet rock in bathroom, smelly. In an ally and hard to get to. The property need to be totally remodeled from the studs out, or demolished

ข้อดี: The continental breakfast was okay. Our kids liked the waffles and orange juice.

ข้อเสีย: The pool was not open, the room was not very clean, ie: stuff under the beds, curtains dirty/dingy, the shower curtain was moldy. There was not a microwave or fridge in the room which made it difficult for us. Our friends did talk to management and we were able to use their shuttle to the Grand Sierra to use their pool. That definitely helped our kids feel better. The man who was the desk clerk at night was not friendly. Unfortunately, this was one of our least pleasant hotel stays in years.

ข้อดี: Pool heated and clean Nice pet relief areas Friendly staff Comfortable bed Late check out very helpful

ข้อเสีย: Shower difficult to set temperature No rooms with 2 Queens available Room small and strong smell (not a bad smell)

ข้อดี: Proximity to airport.

ข้อเสีย: Place is beat to #%\*. Found hairs in my sheets. Not my hairs. Ended up sleeping in my clothes on top of my towels. Bathtub wouldn't drain. Seriously, this place is gross. Stay away. Think they rent this place by the hour too.

ข้อดี: Free breakfast, beds are comfortable.

ข้อเสีย: Dirty, air conditioner didn't work, bath tub was soft and slippery, just gross. The Worst la Quinta I have stayed at! I will never stay here again unless they do a complete renovation. Sad

ข้อดี: Staff was friendly and helpful. Manager Kim was prompt and thorough in addressing each issue/problem.

ข้อเสีย: Non-smoking room was permiated with stiff, stale smoke. Both double beds had large rips/holes in sheets. Bathroom floor behind door clearly never cleaned. Toilet backed up for no apparent reason.

ข้อดี: breakfast

ข้อเสีย: the room smell smoke need to spray

ข้อดี: Not a thing

ข้อเสีย: No shuttle in the early am. Front desk staff was beyond bad. I asked for a cab at 0430AM and she gave me a wake up cal instead. Horrible experience.

ข้อดี: Location and staff

ข้อเสีย: Room had an odd odor, no natural light, lobby coffee was beyond bad, pizza box with pizza in it left in my "cleaned" room, pants left in closet. Not the good stay I've had at other LA Quinta inns.

ข้อเสีย: First they give us a smoking room... Seriously?! and you know why... we booked thru kayak and they dont have any control over bookings made thru other websites... Anyways, they moved use to a non-smoking room, which was smelling (from cigarette smoke)... When we reached out the front desk lady said, they have no control if someone smoked in those rooms, although they are supposed to be non-smoking...