โรงแรมใกล้ ปาเล็มบัง สนามบินสุลต่าน มะห์มูด บาดารุดดิน 2

ข้อดี: Bıg room. delicious food. good staff.

ข้อเสีย: the bed and the pillow

ข้อดี: Love the ambience, the room and the various of breakfast. The staff are polite, friendly and helpful .the hotel in the center of the city. Surrounded by multiple choices of mall and food .

ข้อดี: 1. The staff and ambience are welcoming, and gives a relaxing feeling. 2. The rooms are spacious, very comfortable bed, well stocked mini bar and toilet facilities and endnotes are good. 3. A very close distance to Palembang Ikon mall) just opposite) adds to the appeal of the property. 4. Overall, good value for money.

ข้อดี: Spacious & luxury room, good amenities, clean, comfortable & quite room, great location. Helpfull hotel staff. Local breakfast menu was great & tasty.

ข้อเสีย: Water preasure in the shower was too low, hard to get cold water even already turn to max. Bidet not function well. Not much selection on Western breakfast part for 5 star hotel.

ข้อดี: Comfort in all aspect, cleanliness and above all excellent staff service from every single one.

ข้อเสีย: Stayed for 2 nights. On Day 2, with time on our side, we enjoyed the excellent breakfast especially the "Khas Palembang" options (us being non-Indonesian). But on Day 3, while rushing to catch an early flight, the "Khas Palembang" breakfast was not ready at 5.35 am although breakfast was served from 5.00 am. I really missed those options.

ข้อดี: Easy access and not so crowd parking space.

ข้อเสีย: Nothing that I could think of, but may be it was a little noisy in room 203 from nearby road traffic.

ข้อดี: The breakfast was yummy 😆😆😆 Great location nd great view ... the property is near to the shopping mall

ข้อดี: The locarion is near to culinary spots, enough parking suite.

ข้อเสีย: The floor looks runny, rather wet. No hand soap on the sink.

ข้อดี: I like the breakfast, the spacious room, the view, and the friendly staff.

ข้อเสีย: Since it was weekend, there were so many kids staying with their parents. Unfortunately, we could not sleep until 1 am because of the noise caused by the kids on the above floor. But, the staff quickly responded and handled our complaint by upgrading our room to executive althought it was already so late to move to a new room. Other things, we were quite surprised there were no cups in the room. They provided paper cups though it was ok no spoon to mix cofee or tea. One last thing, they didn't provide towel for swimming. We had to bring towel from our room, it was less comfortable for us.

ข้อดี: Very helpful staff, really big and cosy rooms. Very large choice of food for the breakfast. Extremely good service, totally recommended!

ข้อเสีย: Nothing went wrong during my stay :)

ข้อดี: My hubby like to stay there because he can see aircraft from balcony.

ข้อดี: clean and comfort, good location

ข้อเสีย: limited parking space, small swimming pool

ข้อดี: Clean, kind staff, location is near to culinary spots

ข้อเสีย: Nothing

ข้อดี: I don’t know ..

ข้อเสีย: Doesn’t have thought of ecology. Towel, glasses, cups, spoons, everything is in plastic. Sad! Cant believe it gets 9,5 rate! While many smaller hotels even try to reduce the amount of plastic they consume and produce. Wont recommend.

ข้อดี: The room is very clean and spacious with modern design plus there's a lot of options for breakfast from traditional food to national food, very diverse. The hotel is not far from the city centre and there's a shopping centre in front of it which is nice if you need to grab something before night

ข้อเสีย: the wifi is only working for 2 devices which is unfortunate because normally you can use at least 3, eg. 2 for mobile, phones and 1 for laptop

ข้อดี: I like the swimming pool

ข้อเสีย: The bathroom is a lil bit small

ข้อดี: Breakfast was satisfying, staff were friendly, easy parking and close to mall. Room was clean and amenities was enough. value for money

ข้อเสีย: can't remember anything specific, everything was good.

ข้อดี: breakfast is ok

ข้อเสีย: Around the hotel is too crowded and noisy

ข้อดี: Location

ข้อเสีย: Swiming pool, no towel and many visitor not wearing bathing suits

ข้อดี: Location

ข้อเสีย: Toilet not clean, the seater wobly, bedsheet not clean, towel not clean.

ข้อดี: location good.food should be prepare for the vegetarian people to.if only I can ask them to make a special dish for myself.

ข้อดี: Excellent room and gym

ข้อดี: Clean

ข้อเสีย: We stayed in the hotel with kids to swim there. However, the swimming pool can only be used at certain hour such as 7 to 10 am and 4 to 7 pm only. We did noy expect this as there is no notification from hotel when we book it from booking.com. The breakfast is relatively LESS for 5str hotel compared to other 5star hotel in Palembang, and we cannot take the food by our self as they said for covid 19 policy, the food should be served by the hotel staffs. I fully understand, but in fact there is less staffs to serve for breakfast so when we want to get the food and there are a lot of guests, it creates crowd, and was not it create more threat about people gathering in the same spot. For swimming pool, if there is a certain time to swim, does it also create crowd when all guest swim at the same time??? If compared to other 5star hotel, they did not have this swimming pool policy like alts.

ข้อดี: Location

ข้อเสีย: Hotel policy during the pandemic. They also should educated others guest about the covid protocol during the pandemic.

ข้อดี: Cleanliness, apply covid-19 protocol and good location

ข้อดี: Tea time

ข้อเสีย: Time for tea time... suggest finish till 7.00pm

ข้อดี: The size of the room, the bed itself, the soft pillow, the kid friendly pool.

ข้อเสีย: Extra time to checking in. Check in time was 2 PM, we arrived at 3 PM and still our rooms weren't ready yet. We were provided with a connecting rooms as requested, but apparently there was a leakage on the bathroom in one of the rooms. The staff couldn't do anything and left the room as it is with the water leakage from the bathroom :(

ข้อดี: Breakfast has too much to improve

ข้อดี: Hotel is worth the price. Airport transfer for only 100,000rupiah.

ข้อเสีย: Located a bit far from town. But not to worry, you can always commute with Grab. They will arrive in no time once u requested.

ข้อดี: Friendly staff, clean environment

ข้อเสีย: Lack of facility such as no drinking (bottled water provided). There was a sign in the toilet which indicated tap water not for drinking. The location was rather far from food stalls and malls. Car entry to hotel lobby is payable even for Grab to pick up guests.

ข้อเสีย: Gym room could have been provided with towel & a water dispencer.

ข้อดี: The room is quite spacious and clean, staffs are friendly, informative and helpful. Lobby interior is comfortable.

ข้อเสีย: Breakfast menu could be more various. No smoking area at the restaurant during weekend. Smoking area is a bit humid this smelly, due to its wooden floor. Swimming pool area is a bit complicated to access.

ข้อดี: Bathroom cleanlines poor

ข้อดี: Breakfast was just okay

ข้อเสีย: Cleanliness of the room and bathroom

ข้อดี: food and coffee was good

ข้อเสีย: Billed for mini bar was incorrect counted, re-transacted due to miscounted

ข้อดี: Location,

ข้อเสีย: The bed is not clean, I think there are millions of mites in the bed, my body got itchy, The mineral water compliment in the room is not fresh, The breakfast menu is miserable

ข้อดี: The shower is huge it's like raining from the ceiling. The food is delicious and they have all the various kind og breakfast like the Western or the Eastern breakfast. They also serve various juice and drinks like coffee or tea.

ข้อเสีย: The AC is very cold. The swimming pool is small and to get there you have to take high stairs so you have to extra careful.

ข้อดี: noenglishspeaker

ข้อดี: Novotel are Well know around the world and have a good reputation , but we were disappointed in this property

ข้อเสีย: Showers are outdated still using shower in bathtub, non smoking room we were offered smelled of cigarette smoke

ข้อดี: Like the big room, near to swimming pool, nice staff, good food

ข้อเสีย: Security not helpful enough to guide to parking lot

ข้อเสีย: The water pressure at our room so small

ข้อดี: Nothing

ข้อเสีย: Not clean. Lot of mosquitos

ข้อดี: Have stayed at the hotel a few times and find the room a good size with very comfortable bed. The hotel's facilities are very good and the staff are always very friendly, Free wifi throughout the hotel premises and with a good speed is a great bonus.

ข้อเสีย: It was very difficult to control the temperature in the room and as there was no remote for the air conditioner, this meant getting out of bed in the middle of the night to turn the air conditioner on/off. Also disappointed that no draught beer was available at the bar, only canned beer.

ข้อดี: Good place, nice bed and quick check in and check out, high speed internet

ข้อเสีย: A bit dificult to find the room since the sign is not in usual place

ข้อดี: Near to Mall and mini market.

ข้อเสีย: Nothing

ข้อดี: Cleanliness and room service to be improved

ข้อเสีย: It’s okay

ข้อดี: I like the location, the room , staff, food

ข้อเสีย: I don't like the price for the room and capacity maximum person for family's room , i hope capacity for family room is 4 person not 3 person I don't like breakfast price for added person, it's expensive

ข้อดี: Good

ข้อเสีย: Not so

ข้อดี: Breakfast have plenty choices and all are good. Bedsheet and bathroom are clean, those are the most important aspects of comfort.

ข้อเสีย: I do not smoke, but all my friends are, and the place lack of smoking area (too small) for smokers and non smokers to mingle comfortably

ข้อดี: The location is perfect, in a city center, straight from the famous Ampera bridge, very close to Cinde MRT station Bed was comfy, room was clean Food is very good

ข้อเสีย: The staff both in a front desk and in a restaurant was not friendly, the reception very flat without smile or any kindness, just flat... The pool and gym very small, and the staff were not helpfull when we asked the property of table tennis Again when we see the staff in the corridor, they dont smile to us The restaurant didnt have any smoking area, I did not smoking but my friend did so we must end our breakfast early and find smoking area which is very far and small My conclusion is the room was great, but every staff we found at the hotel was not polite at all

ข้อดี: Good location

ข้อดี: Location

ข้อเสีย: The cleanest of the room

ข้อดี: Nice building design

ข้อเสีย: A lot of mosquitoes in the rooms, cannot get good sleep at all. The mosquitoes came from nowhere.

ข้อดี: location

ข้อเสีย: everything . will not return

ข้อดี: Comfortable bed and some English speaking tv channels nice entrance foyer and restaurant

ข้อเสีย: No English speaking staff. Couldnt find lounge bar. Furniture in bedroom tatty.