โรงแรมใกล้ สนามบิน นิวพอร์ต นิว Intl

ข้อดี: Convenience

ข้อเสีย: Needs remodeilng ,running toliet all night.No new electronic accessoires .

ข้อดี: The breakfast was mediocre, but I know it was because of Covid

ข้อเสีย: There was nothing stating that the basketball court and pool were closed. That's why I chose the location. I tried to change locations and rebook, but it wasn't possible to get a refund.

ข้อดี: Our stay was very pleasant.

ข้อเสีย: Couldn’t see anything out the window

ข้อดี: Staff was very polite and helpfull.

ข้อเสีย: N/A

ข้อเสีย: Breakfast started at 7:00. Earlier would have suited us better. Used a debit card so they held funds for both nights plus about $50 for incidentals for 48 hours after our checkout.

ข้อดี: It was new, spacious, well-appointed rooms

ข้อดี: My husband and I have frequently visited Williamsburg. One year we had a difficult time getting a hotel reservation in Williamsburg. We decided to try Newport News. We have been staying in Newport News for the past 10 years whenever we visit Williamsburg. We love it! This is the first time we stayed at a Residence. We were thoroughly impressed! The room was very modern, comfortable and super clean. The breakfast was delicious! The staff was helpful and friendly. The only reason that I didn't give a perfect score is the mattress was a little firmer than what I am used to. We will definitely return and would highly recommend staying there.

ข้อดี: The staff is great and Derrick Rocks!!!

ข้อดี: Nice rooms, very quiet. Very clean. Loved Duane at the front desk. He was awesome! Breakfast selection was not great, but with Covid restrictions, it is hard to find items you can just pick up yourself.

ข้อเสีย: I would say the breakfast was not great.

ข้อเสีย: It was Just very uncomfortable honestly, but the staff were really nice people.

ข้อดี: Clean hotel with great customer service. They were willing to help accommodate you no matter what your concern.

ข้อเสีย: Very nice hotel just miles from Busch Gardens. Will definitely stay here again when I return this summer.

ข้อดี: Exclusiveness.

ข้อเสีย: Location and proximity to shopping.

ข้อดี: This hotel is very clean and friendly. With breakfast included, it is a great stay!

ข้อดี: Usually, HGI's b'fast is excellent value for money. Under pandemic rules, it's just $7 for a cooked hot b'fast, still a great deal.

ข้อเสีย: The bathroom is a little small given the size of the door. The size of the door makes movement in the bathroom awkward. There needs to be more lighting near the bath/shower.

ข้อดี: I liked everything about this property and would here again, when I’m in town. Our wing was very quiet.

ข้อดี: It was centrally located being near the interstate and many facilities that we needed.

ข้อเสีย: It was well lit, centrally located, very clean, and met our needs for the weekend.

ข้อดี: Quiet spacious room with a nice view! We also appreciate the friendly and helpful staff!

ข้อดี: Very clean. Had needed refrigerator, microwave, coffee supplies, tea, available plugins, drapes darkening, good mattress, pillows and linens. Will schedule again, better than 3 other hotels we’ve booked this trip.

ข้อดี: Very nice hotel and professional staff. Cleanliness all around the property.

ข้อเสีย: The breakfast tables were not cleaned soon enough when people left. We had to go back to our room to eat our breakfast.

ข้อดี: Great staff help during check in. Went beyond what I expected them to do by offering late check out.

ข้อดี: Everything

ข้อดี: Nothing

ข้อเสีย: Nothing

ข้อดี: We had to walk up 4 flights of stairs with our luggage is because elevator service was out the whole weekend they could not accommodate us to another room rooms weren’t that clean staff was very rude!

ข้อเสีย: We could not operate the elevators because the services were down!!!

ข้อดี: The rooms were well kept, friendly staff and clean hotel.

ข้อเสีย: The elevator was down for the duration of my stay.

ข้อดี: Check in was prompt and the young lady was very courteous.

ข้อเสีย: The pillows need to be replaced. Their time has come to an end. Had to use 3 to lay my head on. The bed was a bit hard for me but ok for 1 night.

ข้อดี: Clean Quiet and easily accessible from main highway.

ข้อดี: They put us in exactly the kind of room we requested, quiet and no higher than the 2nd floor. The staff was very polite and helpful. The room was clean and comfortable. We felt safe in spite of COVID concerns.

ข้อเสีย: We did not find any problems.

ข้อดี: The staff was very friendly and helpful.

ข้อเสีย: We weren't able to get an extra rollaway bed but then it was a last minute reservation and we got the last room.

ข้อดี: Breakfast and bathroom amenities

ข้อเสีย: Small bath towels, difficult to park, internet slow, pool empty.

ข้อดี: Room & bathroom were generous size. Water pressure was great. Breakfast was different each day. Loved the cookies & milk @ night. Front desk was helpful, loaning us decks of cards & an envelope.

ข้อเสีย: There was a small bloodstain on the sheet. The room AC blew directly on the bed & there was no way to adjust the vent. I miss having a table & chairs - now it's a desk.

ข้อดี: Bed was comfortable, staff very friendly and helpful, good price, coffee was good!

ข้อเสีย: The Febreze smell in the floor and hard to get a comfortable temperature in the room (we finally adjusted the fan and that helped).

ข้อดี: Bed was comfortable

ข้อเสีย: It was noisy and breakfast was not very good. Coffee was very strong. Tv remote did not work. We had to go through 3 before 1 finally worked.

ข้อดี: The room was clean and comfortable. The staff was friendly and knowledgeable.

ข้อเสีย: The breakfast was not awesome! Parking was not great and there wasn't enough lighting in the parking lot.

ข้อดี: The hotel was in a good location. Nice staff. Clean comfortable rooms.

ข้อเสีย: N/a

ข้อเสีย: A lower price.

ข้อดี: Room was clean and the staff was friendly. Located near everything we needed with lots of parking available.

ข้อเสีย: Breakfast cereal was stale (my kids are big cereal eaters).

ข้อดี: I had a quick stay at this hotel and was so pleased with every aspect. I was departing on a very early flight so I asked if the airport shuttle would be running at 5am. When I was told it wasn't, the front desk employee, Lee told me he would have a taxi waiting in the morning and the hotel would pay for it. Staff was friendly, location was convenient, amenities were lovely.

ข้อเสีย: They didn't have a clock in the room and I was told they are in the process of removing them. Odd.

ข้อดี: I did find a few mold spots near our tub, and one of the underwater pool lights/wires was yanked out. Otherwise, great. There were a few pieces if broken drywall at one corner of the room, and lots of painted-without-patching screws, if that sort of thing bothers you.

ข้อดี: We stay here every year traveling to the outer banks

ข้อดี: Staff was extremely friendly!

ข้อเสีย: The bathrooms were not extremely clean. Needed to caulk and clean grout a little better. Everything else was fine.

ข้อเสีย: Y'all I didn't make that reservation I need my money back

ข้อดี: The facilities were clean

ข้อเสีย: There was a small leak under the bathroom sink and we could hear other guests that was arguing. Other than that everything else was great.

ข้อดี: Effort

ข้อเสีย: No paper bags or anything to carry your items back up to your room. No variety

ข้อดี: Everything is good

ข้อดี: great value

ข้อเสีย: secluded area.

ข้อดี: We stayed for two days.. The initial front desk staff was awesome; everyone else was nice. the back patio was nice. The pool area was a little small for the four families that were there at once. Lounge area & computer access was great as well.

ข้อเสีย: We checked out, then back in the folllowing day so we had different rooms. The first night was great. Second room had a shower drainage issue, which led to loose tiles & i think may have attracted small flies ( i saw about 3-4 that day).

ข้อดี: Good location, exceptional rate. Appears to be in a safe neighborhood.

ข้อเสีย: Shower stall leaks water on floor. Be careful getting in and out of shower. Clearly it's a problem as our floor had been patched and repaired several times from the looks of it.

ข้อดี: The accommodations were excellent

ข้อเสีย: Everything was great

ข้อดี: Breakfast was delicious. The bar/restaurant was very good and their service was excellent as well.

ข้อเสีย: They put the little placards on the door that can be flipped to say "no service" or "please service room" (or something along those lines), but they don't honor them. Multiple times, they used COVID as an excuse for not doing things that hotels generally do. We stayed for multiple days and getting the room serviced wasn't an option. By itself, this would have been understandable, but they didn't post this anywhere and we left the room for a full day with a significant amount of food from the restaurant sitting out. We put out the sign asking for service and when we got back to the room, it smelled bad from the food that was sitting out all day because they didn't service the room.

ข้อดี: The room particularly.

ข้อเสีย: Your key for phone was faulty. I had to repeatedly every night of my stay, I had to be inconvenienced by going to the desk clerk every night to get a key made and my last night I still had issues.

ข้อดี: Great location, very friendly,welcoming staff, very elegantly decorated, a very comfortable stay, would recommend

ข้อเสีย: Had a little trouble finding the front desk.

ข้อดี: Everything was exceptional

ข้อดี: The bed was very comfortable. The room was tastefully decorated and had space to move. The views were lovely.

ข้อเสีย: The breakfast menu was limited. Not a variety of omelets. Gluten free pancakes were on the menu- but they were out all week. So disappointing!

ข้อดี: This was an unexpected pleasant, I didn't realize I had booked a room on a golf course. The view from my patio was amazing place for my morning yoga. I also sat outside at the restaurant for breakfast which was also amazing and such a wonderful view. The staff at the hotel was very handful, courtesy and extremely kind. Great overnight getaway.

ข้อเสีย: I truly can't think of anything.

ข้อดี: It was very clean especially with COVID that definitely put my mind at ease

ข้อเสีย: The room had a old kind of stuffy smell

ข้อดี: Breakfast was ok but took forever to get.

ข้อเสีย: Bathrooms were tiny

ข้อดี: It was a solid brick bdlg. in good shape.The room was nice and had everything we needed except handicap equipped bathroom ,which i requested. We were able to walk around in the area which also made it nice. It was clean and neat and the housekeeping supervisor was very helpful and friendly.

ข้อเสีย: The front desk people were rather rude cold,disrespectful of seniors and inpersonable,especially when we checked in. The hotel is very difficult to find and we got lost searching. We called trying to locate the hotel to no avail. The front desk staff needs some training on how to speak and treat people regardless of their looks .They shouldn't favor white people over blacks. That's how we were treated.

ข้อดี: Clean

ข้อเสีย: Breakfast

ข้อดี: Bathrooms were newer

ข้อเสีย: Old smells

ข้อดี: Convenient location

ข้อเสีย: Nothing

ข้อดี: Beds were great!

ข้อเสีย: Indoor pool

ข้อเสีย: The smell of cigarette smoke in the hallway, even though it said no smoking.

ข้อดี: Nice neat. Staff nice

ข้อเสีย: N/a

ข้อดี: I like feeling like I'm with family. I appreciate the extra efforts to make sure things are clean,and not having to fret during this Pandemic. I am thankful that Chuck always accommodates us with special attention to our needs as Seniors. We will be back soon.

ข้อดี: It was really clean

ข้อเสีย: Both my card have been charged ,i need my money returned to my Langley account

ข้อดี: Very clean and quiet. Minimal breakfast due to Covid but acceptable.

ข้อเสีย: The heating system requires complex navigation. No tea.

ข้อดี: Kinda icky but I survived

ข้อเสีย: Kinda icky but I survived

ข้อเสีย: The pool and hot tub were un serviceable they looked really dirty

ข้อดี: The staff was awesome. We really enjoyed our stay. Everyone was very friendly. Breakfast was also good.

ข้อดี: The staff was very friendly and the amenities were very good.

ข้อเสีย: My friends and I have stayed at this location for the last few years since all hotels in Hampton, VA are booked for the Hampton Jazz Festival and I thought I asked for a non-smoking room and that wasn't the case. All of our clothes and belongings smelled of smoke. I wanted to request another room, however there was a sign at the front desk stating no vacancies. I will know better next year.

ข้อดี: Large spacious suite. The breakfast was decent, the staff was kind and very helpful.

ข้อเสีย: The beds could be more comfortable.

ข้อดี: The room was a nice size and clean. We let them know we would be a late check-in at 12am, and we were there at 12:05am...They were 100% booked and I am grateful they held our room for us. The front desk staff were courteous and helpful. I would stay here again as the location was easy to access from I-64.

ข้อเสีย: The breakfast was ok; however, it was free so I won't complain. I would suggest the eggs and sausage be cooked a bit differently, less soggy/runny. I should have asked for extra blankets because the comforters on the beds are thin. This is just a personal preference. I was hesitant to call room service at 2am for this. It may be helpful to keep a couple of extra blankets in the closet for guests.

ข้อดี: The staff are great, friendly and want to please, but are limited in what they can do.

ข้อเสีย: The room I was in, 308, had a big slice in the sofa, like there had been a knife fight in there previously. I was switched from 309 where there was no heat (below freezing out) and where the TV didn't work. The furniture appeared dirty and sagging. The cabinet that held the TV had been cut in half to hide the fact it had been broken. Peeking out from under the bed skirt was the ripped corners of the box spring, which appeared to be 100 years old of so. The toilet ran all night, though I reported it to the front desk, the maintenance staff never got to it in my 10 night stay. No effort was made to cover the smell if cigarette smoke. How much does an air freshener, used in other hotels, cost?

ข้อดี: Clean. Old school. Nicely kept. I WILL stay there again.

ข้อเสีย: No coffee maker.

ข้อดี: Location

ข้อเสีย: You could not control the heat, the bed was extremely hard!! Ice machine didn't work.

ข้อดี: The room was clean and comfortable. The bathroom was clean. All the staff was very nice and accommodating to our every need. The location of the inn is excellent.

ข้อดี: Great

ข้อเสีย: I was good..

ข้อดี: Staff was friendly and as helpful as they could be.

ข้อเสีย: The bed felt like sleeping on a rock that was made in the 60s, towels were dirty at check-in, and wifi would never connect even after verifying pasword.

ข้อดี: Wonderful staff. Clean room . Basic but comfy

ข้อเสีย: It’s not as nice as it use to be .

ข้อดี: Staff was friendly. This place use to be VERY nice but I can tell a decline has taken place. It is a decent place but not as nice as it use to be . I would stay if I needed to again.

ข้อเสีย: Place has declined in the way the rooms look now. I’ve stayed at this hotel twice before this visit which was back in 2016. It’s not as nice as it was. But it is in fact decent . Not dirty but the bathroom floor had little Hair on the floor.

ข้อดี: Area,pool, breakfast,

ข้อเสีย: Carpet wasn't clean

ข้อดี: Everything was clean, the shower was good, and the bed was comfortable.

ข้อเสีย: There were only three pillows, and they were soft to the point of uselessness (fortunately, we'd brought some of our own). The room was not well insulated - we could hear every word of the people walking past, the TV next door, and every footfall from upstairs. Overall, a disappointing experience.

ข้อดี: Nice place, large rooms and beds. Carpet is probably the exact carpet that was installed the day the building was erected in 1840. Staff was very friendly, it's just...dingy like the back side of a casino. It's more of a $49/night hotel but it will suffice and hey...the breakfast room was large so that's always a plus.

ข้อเสีย: As explained above

ข้อดี: The staff was extremely nice and the location of the hotel was ideal.

ข้อดี: They were ready for us. We got there late and the lady at the desk had everything ready to go. We we were in our room in minutes. Very nice and comfortable stay.

ข้อเสีย: Nothing. The visit was nice.

ข้อดี: Price

ข้อเสีย: Bad ant problem

ข้อดี: They changed our room when needed.

ข้อเสีย: Most of the staff didn't wear masks. There was no breakfast.

ข้อดี: Friendly staff

ข้อเสีย: Room was not clean the sheets were stained and the comforter had holes burned into it.

ข้อดี: Everything

ข้อเสีย: Didn’t have breakfast as advertised

ข้อดี: Very friendly and clean

ข้อเสีย: Nothing

ข้อดี: The location was nice for the price. Able to quickly get anywhere in Newport News. We did stay there most of the stay, but I will not use this hotel again.

ข้อเสีย: The whole place smelled like cigarettes. Ours was a non-smoking room and after running the A/C all day, didn't smell. But the hallways, elevator, and lobby all smelled like smoke. The room was very small, but usable. The bathrooms were not up to *my standard* of clean.

ข้อดี: Nothing

ข้อเสีย: They quality of them room ... Dirty and not well kept at all I ended up leaving same day. I couldn't take it.

ข้อดี: Location is great, good breakfast, clean room

ข้อดี: Check in was easy and courteous. The room was clean enough for a short overnight stay. The beds were comfortable.

ข้อเสีย: The hotel was very noisy. People roaming and slamming doors well into the night. My friend stopped in town on her way up north so we were up until at least 2am and there were still children running up and down the hall. The complementary breakfast was almost non existant. I had to stop on my way to work to get something to eat.

ข้อดี: Wouldn't recommend it to others. Room was small but adequate for one person. The girl at check in was great. She was appropriately dressed and even called to make sure everything was working. On the second day arrived back from visiting family in the nearby hospital, the room had not been cleaned, bed linens not changed nor bed made. The only thing done was new towels and light straigenting. Hair from cleaner was all over. It was quite disgusting and I was too tired to complain. I was quite taken back by the check out man. He looked dirty, wore a knit cap, tattoos and face jewelry, pants below his underwear. I didn't feel good about him having my credit card info.

ข้อดี: The staff was exceptionally friendly and gave great customer service. The entire paint job on the inside and out was good.

ข้อเสีย: The rooms were not clean. Upon entering the room immediately we noticed there was no mattress covers on either of the 2 beds, and then when we lifted the mattress there was several noticeable dead hair follicles not to mention pubic hairs.

ข้อดี: The room was comfortable and looked nice

ข้อเสีย: The air conditioner did not work well and something bit my arms and legs up while I slept at night

ข้อดี: It was worth the price paid.

ข้อเสีย: the room seemed a little small.

ข้อดี: The room had a very nice setup. Like that it is a pet friendly hotel.

ข้อเสีย: Only issue was that the property was non smoking. Going outside to smoke is ok, but when you have to deal with people lingering around asking if you have a way to get in makes you wish a smoking room option was available.

ข้อดี: Staff was friendly

ข้อเสีย: The Hotel needs to be updated. No carpet on the floors. It's not the cleanliness place. The kitchen did not have any dishes. The towels are dingy. I could not sleep, there were people slamming doors all night, arguing and cussing. There were people in there that was not wearing mask. I could not wait to leave!

ข้อเสีย: Room had no sheets on beds no towels or wash clothes

ข้อดี: Location was nice

ข้อเสีย: This trip was ridiculous, the staff was a new person and she didn't know what she was doing! The first room she put me in had a guest in it. Clothes was everywhere! Then she tried another room, it looked deserted, the bed wasn't made, no shower curtain in the bathroom and the television was on when we entered, so i tried for another room and the key wouldn't open the door! I was so pissed, I didn't know what else to do. This was the worst stay, I'll never come back to this hotel!! Then when I was checking out I was promised a discount for my bad experience, never received it!!! You lucky I don't have pictures!

ข้อดี: The staff remembering everything made it easy and quick to check in and out. Especially with the little ones being so antsy on a daily basis.

ข้อเสีย: We can’t live here

ข้อดี: The front office staff was very friendly, professional. We got to town early and we were able to go ahead and check in. The cost of the room was very affordable.

ข้อเสีย: I know the hotel is being remodeled so tried to be more understanding of the situation. But, we did not get our room cleaned (no clean towels, no bed made, etc.) We stayed for two nights but there were no glasses for even a glass of water at night. No ESPN, so no Monday night football .

ข้อดี: Nothing. It smells like dogs and feces throughout the ground level, smells like weed on the 3rd floor. Police constantly patrolled which makes me think about crime activity in the area. I'll sleep in my car before I ever stay here again.

ข้อเสีย: The desk attendant gave the same room to the family that checked in 2 minutes after I did. By the time I parked my car there was a whole family in my room. I had to go back to explain the mistake he'd made but he was talking to me as if I couldn't read the 330 he wrote on the card holder. The hotel smells horribly. I think a dog peed on the elevator- it was never cleaned.

ข้อดี: Location was adequate

ข้อเสีย: Checked in and the room they assigned me hadn't even been cleaned. They gave me another room. I realize they are doing renovations, so hopefully the room they gave me gets new mattress. The sheets were wrinkled and had stains. Not sure when the bedspread was last washed.

ข้อดี: my room was ok , my TV did not work, but the issue was resolved

ข้อเสีย: better communication with management

ข้อดี: Nothing

ข้อเสีย: Room was filthy burnt marks on sheets and comforters, bathroom was nasty shower not cleaned hair everywhere,carpets with wet spots. Manager very rude

ข้อดี: Location is decent

ข้อเสีย: Staff is rude and not helpful. Manger is a liar. Smells like a crackhouse and rooms don't look much better than one.

ข้อดี: Bed was comfortable.

ข้อเสีย: Shower not inviting. Chair was broken.

ข้อเสีย: Very upset to find out that if I would have paid for the hotel there it would have only been $49 versus me paying $61 by booking here

ข้อดี: Very pet friendly. No hassle and only $15. No dislikes Free breakfast was good and plentiful.

ข้อเสีย: Dog walk area wasn’t maintained.

ข้อดี: The room was adequate. The staff was very friendly and easy to work with. The breakfast bar looked good.

ข้อเสีย: The hallways smelled like old smoke and it just felt old and dirty. I actually went to the store and bought my own bed linens. Plus, the room had the weirdest shaped shower I have ever seen. Very inefficient and illogical. Weird. Not a place I would stay at again.

ข้อดี: The people at the front desk were very nice and inviting. Good value and a decent clean room for the price.

ข้อเสีย: The breakfast set up could be better.

ข้อดี: the price

ข้อเสีย: all was fine

ข้อดี: The room was spacious and the hotel was in a very quiet location. The staff was very helpful, especially the guy at the front desk.

ข้อเสีย: You will hear people walking above you if your room is on the 2nd or 3rd floor.

ข้อดี: Must be under new management since my last stay which was years ago. Much better atmosphere. Renovations done. Nice and quiet.

ข้อดี: -

ข้อเสีย: -

ข้อดี: Nothing

ข้อเสีย: I didn't like how the front desk staff and managers would not let me check in during this Pandemic. I had my children with me and because my I'd was expired they wouldn't let me check in. I had other forms of ID bit it didn't matter.

ข้อดี: Front desk was awesome

ข้อดี: Ms.Robin was nice.

ข้อเสีย: I was inconvenienced for 4 days with noise from renovations that was going on in the room directly across from my room. The website never mentioned that there were renovations in process. I expected my stay to be pleasant. Instead, I jolted out of my sleep from loud banging, drilling, and constant noise all day. I brought this to Michelle's attention who advised that there was nothing she can do about it. When I stated that the website did not mention that renovations would be occurring at the time of my stay, Michelle again stated she could not do anything about it. I asked for a discount for the inconvenience and Robin advised that she would get back to me Tuesday, June 30th.

ข้อดี: Locationandprice.

ข้อเสีย: ThereisapandemicgoingonandtereareZEROsignsaboutwearingamask,andZEROenforcementofhavingamask.

ข้อเสีย: Bedbugs

ข้อดี: I liked NOTHING about this MOTEL.

ข้อเสีย: They had a bucket right next to my room door with FECES dripping down from a busted pipe. The entire hallway smelled worse then a NEW YORK SUBWAY. Sheets with PUBIC HAIR, bath towels with PUBIC HAIR. Owner is NEVER around. Front desk is ran by CHILDREN. Maintenence man is CREEPY. He lives on site but yet NEVER manages to fix ANYTHING. THIS HOTEL IS NOT AMERICAN OWNED. Book at your OWN RISK. You've been warned!

ข้อเสีย: Absolutely disgusting. The smell was horrible and the shower was filthy.

ข้อดี: The staff was extremely courteous, the bed was comfortable and the location was convenient.

ข้อเสีย: None of the equipment in the exercise room worked; the bathroom sink leaked. the hotel provided a cook top but the brochure failed to mentioned that guest had to provide their own cook ware.