โรงแรมใกล้ สนามบิน มอมบาซา Moi Intl

ข้อดี: loved Breakfast and dinner time at the hotel.

ข้อเสีย: age appropriate entertainment was missing.

ข้อดี: Spacious rooms Great cuisine

ข้อเสีย: Some drunken customers (few)

ข้อเสีย: The way unnecessary charges

ข้อดี: Hospitality

ข้อเสีย: None

ข้อดี: Fantastic food

ข้อเสีย: Wery bad wifi,if you need working,streaming or callong it is impossible Not good coctails

ข้อดี: Best bang for your bucks

ข้อดี: Everything was withing my expectation.

ข้อเสีย: Nothing

ข้อเสีย: Do not use booking to book here. Because the hotel offers a higher rate for booking through reservation websites. Also bring Shling with you, as the hotel Excahange rate is very low

ข้อดี: The sea view

ข้อเสีย: Nothing

ข้อดี: Pools, Yard, foods, clean room

ข้อเสีย: Everything good

ข้อดี: Widest variety of food,location is good

ข้อเสีย: AC in the room was faulty and reported after the first night of discomfort. We were then changed to another room which was perfect

ข้อดี: I stayed in this hotel for 4 nights, before safari. It is quite good - especcially Lido bar (really good sea food). Big pools, not bad food at the main restaurant.

ข้อเสีย: One remark - the hotel is a little bit too expensive.

ข้อดี: Nothing

ข้อเสีย: Not worth my money

ข้อดี: Pretty and clean

ข้อเสีย: When you get the penthouse none of the kitchen appliances are on. You can’t eat your own food anywhere besides the room.

ข้อดี: Good view of the ocean from my room

ข้อเสีย: One of the worst places I have ever stayed. The apartment they gave us was full of mosquitoes and that made my kids sleepless. The bathroom were leaking and sinks blocked. Internet is very slow and if you need to use WhatsApp to call friends and families abroad, forget about it. It doesn’t work. If you try to get a room service, they will ask you to pay $10 for the room service which is the first time I have seen hotel charge for that, let alone that high price for room service. No activities to entertainment kids if you have small ones. I tried to complain about what was going on and after not getting far with the front staff, I asked to speak to the manager. They finally gave me the number of a lady call Saima, but before I even explain what my issues were, she hanged up the phone on me. After that, I went down to the reception so I could leave and get a refund, but all the staff seemed frightened of her to even call her and tell her that I wanted to speak to her. When she finally came she was extremely rude and unapologetic. Later on, another duty manager came and tried to apologize for the whole experience. I’m sum, the worst place with the worst customer service, damaged flats and staff ever.

ข้อดี: This is an extension of my last review of this amazing resort, as the resort exceeded my expectations so much, that I decided to extend my stay for another 4 nights. They were happy to negotiate a good rate due to my loyalty and desire to stay here. The next four nights was the same as the previous 4 nights that I stayed... it was great. Just a very nice and well maintained luxury hotel and resort.

ข้อเสีย: Nothing. Internet could be better.

ข้อดี: I do not know where to start with this review. I LOVED this hotel/resort. It was incredible and perhaps the best hotel I have ever stayed at. Firstly, there is some misconception about Hotel EnglishPoint not having a beach, but this is not true. The hotel has its own private beach (probably around 200-300m long) with a great stretch of Indian ocean surrounding it for anyone who wants to go for a swim. There is also an infinity pool which is amazing not only due to its cleanliness each day but mainly due to the view of the Old Town that you get from it. Sometimes, I would sit in that pool and look out over the ocean and be in disbelief that this place was real! Truly picturesque. The security guard at the pool will also help you take any pictures that you want if you're a big social media user! There are 4 restaurants that I can remember going to, which are all on-site. Karahi has some of the best Indian food that I have ever tasted, so is well worth the price. The breakfast (which is normally included on this site) is had at the restaurant situated on the pier and was all very nice (buffet) and Covid-strict. There is a great seating area where you can bring friends and an even better happy hour (which is not an hour-long... it actually lasts from 2 pm to 7 pm every day), so you will have a lot of fun for a good price. A quick anecdote to show how great the staff is - I lost my passport on one of the last days I was here, and they honestly spread the word effectively around the hotel staff, to the point where I was walking around the resort and security guards would randomly come up to me and assure me that they were all looking and it would be found (it was found off-site in the end but they were instrumental in finding it). I invited a bunch of friends over to this hotel a few times and they were all treated well like they were all staying at the hotel. The room itself was of average size but very clean.

ข้อเสีย: The restaurant's pricing is quite expensive so beware... The internet in the rooms is indeed poor, but I don't think you should nor will be spending too much time in your hotel room at this resort/in Mombasa in general. Room service will add another 1000bob onto your bill for the order... but to get around this, just pre-order the food and go pick it up from the restaurant. They will call you when the food is ready for pick-up.

ข้อดี: The staff are excellent. They really went out of their way to make me and my family comfortable including checking us in earlier that we deserved. It was a great experience and this hotel is great in all aspects. I recommend it for family and singles alike.

ข้อเสีย: Nothing. I was happy and grateful and the price was right.

ข้อดี: Nothing

ข้อเสีย: Poor management, WiFi broken on the room, internal phone broke don't possible communicate with reception etc.etc., no air conditioned (with temperature of 32 degrees and humidity of 85%), 28 bulbs broken on the suite, the kitchen without any things, like forks, spoons, glasses etc etc only cabinets empty. No bottles of water on the room. The breakfast after be paid for have the service on the room them asked to pay again the total amount (paid) plus the service charge. We went out on Sunday until now them don't sent our money back.

ข้อดี: The views were stunning. Well maintained and kept property. Close to town. The staff are extremely helpful if you needed something done. Brenda and Samuel at the front desk went above and beyond their duties to help me when I needed help with connecting to my work.

ข้อดี: Friendly and helpful staff from reception, gym and hotel restaurant. Clean gym and stunning pool. Apartment suite was very clean and well appointed.

ข้อเสีย: Kitchen staff and chef do not fully understand what gluten-free requirements entail. This is an opportunity for training, especially with their á la carte menu. However, rice and potato options were readily available. Speaker system, cappuccino maker & kitchen sink (pipe from basin to exit pipe were not connected) were not working.

ข้อดี: I liked their service which was always prompt. On arrival they welcome you get a nice warm welcome and they are at your service 24/7. One of the best hotel stays ive ever had.

ข้อเสีย: Nothing not to like

ข้อดี: The location was very central and at a walking distance from Old town. Staff was very helpful (especially Curtis) and they helped with all my requests. Bathroom in my room was huge and the bed was super comfortable. Food in the hotel restaurant was also very good

ข้อเสีย: The room I was given at the beginning was very smelly but the staff accepted to change it as soon as I requested.

ข้อเสีย: not enough hot water for shower

ข้อดี: The staff are amazing excellent check in and hospitality. The location is good for a quick stay in mombasa. Its a typical business hotel with all the required facilities they even provided an iron for me to use in the room on request.

ข้อเสีย: The property has aged a bit so some areas would benefit from renovation like the bathrooms

ข้อดี: - The staff were so nice and helpful - The environment was exceedingly clean and well taken care of - The food was great - I had a wonderful experience and will definitely recommend it.

ข้อดี: Helpful and friendly staff in all areas. Asante sana!

ข้อดี: Staff are courteous. AC in the room is ok

ข้อเสีย: Same kind of food . No variety like chapati or mandazi. Fruits are bitter not ripe enough .

ข้อดี: good

ข้อเสีย: ok

ข้อดี: Exceptional staff!!Excellent food!!!Great facilities.

ข้อเสีย: Beds a bit too tough,softer mattresses would be better

ข้อดี: The rooms were good and very comfortable. The staff were also very friendly with the children.

ข้อเสีย: Variety of food

ข้อดี: Environment and concern for customers was excellent. Services were excellent

ข้อเสีย: none

ข้อดี: I liked the food. Breakfast was good. The food was good.

ข้อดี: It was quite

ข้อเสีย: The breakfast

ข้อดี: very close to the railway station, helpfull staff and good breakfast

ข้อดี: Breakfast and dinner is perfect there

ข้อเสีย: Watch the staff what they give you out as change

ข้อดี: Breakfast was great.

ข้อเสีย: Clean and good.

ข้อดี: Nyali Sun Africa is a beautiful resort right on the beach at Nyali. Rooms are nice, everything is working as advertised, beds are comfortable and the shower strong and hot. The staff and management are very attentive and hospitable

ข้อเสีย: Unfortunately, the food is not up to standard, at least when we were visiting during Covid. The buffet meals have been replaced by a small a la carte selection, but both the beef and lamb we're so chewy that I'd have returned it in a restaurant...

ข้อเสีย: Didn't like to wait for 45 minutes for the check in

ข้อดี: Very friendly staff and great location

ข้อเสีย: The beddings smelled stale, not fresh. The toilet was leaking, not enough power outlets

ข้อดี: I love the food and the staff were friendly.

ข้อดี: Beautiful location right Nyali Beach, helpful & friendly staff and free upgrade to ocean-view room, which was clean and comfortable. Nice dinner & breakfast. Good value for money

ข้อเสีย: Wifi was weak in our room, didn't always have hotwater in the shower, no coffee supplied in the room

ข้อดี: Staff... Very nice

ข้อเสีย: Dinner serving hours

ข้อดี: The room was ok.

ข้อเสีย: The menu was very basic, rooms were good but very few cable TV channels.

ข้อดี: The room was clean and had a good view of the beach

ข้อเสีย: The seeling of the bathroom was leaking and the room was full of mosquitoes. The breakfast variety and offer was very poor.

ข้อดี: Saniterisers should be every where.

ข้อเสีย: Menu not adventurous.

ข้อดี: I liked the ambience, the hassle free beach access and the friendly, always willing to help Hotel Staff.

ข้อเสีย: I didn't like having visited when their main swimming pool was closed for maintenance.

ข้อดี: Breakfast was okay - quite a selection was provided but still not as expected.

ข้อเสีย: The facility is really rundown and it needs a major facelift.

ข้อดี: The reception when I arrived was warm and welcoming.

ข้อเสีย: First night I slept in a deluxe room and the next day, they told me i needed to move to a standard room but they hadn't given me prior warning so i lef the hotel to run for a meeting, when I got back i found they had moved my personal effects without my permission. I was very upset because I had not consented to that and with the covid-19, they shouldnt have handled my belongings without permission. I was very upset but the manager handled the situation very well and understood my concerns.

ข้อดี: Good service good internet service 👍

ข้อดี: Staff were eager to correct anomalies and the location of the hotel was ideal for easy transport to Moi International Airport or the SGR station.

ข้อเสีย: My first night I was given a room with a faulty AC and was unable to sleep all night due to the heat and humidity. I find it hard to believe the hotel management or the maintenance crew were not aware given that this is Mombasa. Because I arrived late I was only able to request a change the next morning. Also the cleaners do not bother cleaning under the beds as often as they should. I discovered this when one of my socks disappeared under the bed (much to my shock and chagrin). Also there are not enough sanitising stations despite Covid-19 being prevalent in Mombasa.

ข้อดี: Exterior look

ข้อเสีย: Salty shower water No ocean front

ข้อเสีย: I spent 1 night in transit going home in emergency because of corona virus, paid 86 usd as single for a terrible room so dirty no maintenance terrible place. I really insisted they could give me an other room on the parking view but was also disgusting, so bad to “sleep “ with this feeling. The restaurant is also so bad you don t dare to sit as they don t clean... I live in Africa but this level of NOT TAKING CARE... never seen it. In Mombassa there is no good option if u need to be close to airport. But Avoid this one at least!

ข้อดี: Very friendly staff

ข้อดี: Old historical building right in the center.

ข้อดี: The staff the heritage of the building the location

ข้อเสีย: The sound of the crows was an alarm every morning so annoying need sound proof and it's a bit over price

ข้อดี: Large rooms, historical, centrally location

ข้อเสีย: Water pressure low in shower

ข้อดี: Decent breakfast

ข้อเสีย: Rooms smelled like mold and humidity.

ข้อดี: Everything was perfect 👌

ข้อดี: View from the room is good

ข้อเสีย: The property has nothing to do in the evening. A simile thing as Coke Zero is also not available at the property

ข้อดี: The staff,rooms and your restaurant

ข้อเสีย: The price

ข้อดี: Awesome beach though

ข้อเสีย: Atleast more prompt service at the restaurant/bar

ข้อดี: I like the staff. The receptionists, Christine was helpful and guided me in anything I did. Baraka, the pool attendant ensured I didn't drown in the pool lol!

ข้อเสีย: I enjoyed my experience at the hotel! To begin with the staff, they were so kind and generous. The food was exceptional and delicious couldn't even eat out of the hotel. My room was directly facing the sea and the view was one of a kind, as I could also see the pool. My stay was great and this is a place I can always go back.

ข้อดี: Love the potential in terms of architecture and ocean view.

ข้อเสีย: The property is in need of serious renovation and repairs. The walls are filthy, torn cushions on chairs, beach is not maintained, towels are flat, no tub stopper, leaking ceilings in main lobby areas. I would definitely return if the place were restored.

ข้อดี: Rooms were fantastic and the staff were amazing. The front desk manager Leah is amazing she is Gem.

ข้อเสีย: Meals were not so great.

ข้อดี: The rooms were big and the easy beach access

ข้อเสีย: For a 5 star resort the hotel had extremely poor management. Lacked alot of maintenance. I stayed room 14 on the 3rd floor, the curtains were soaking wet, room was infested with ants, they did not refill the tea and coffee bar, sheets had brown stains, shower did not work, no hot water, hot water tap in the basin did not work. I am extremely disappointed with my stay.

ข้อเสีย: I would like some better breakfast and food

ข้อดี: The location of the hotel is incredible and the staff were super nice. The swimming pool is definitly a plus and it was very good to spend some time there. The beach on the hotel front is good, and only the hotel guests are there.

ข้อเสีย: The wifi was horrible. I needed to work online and it was impossible. The breakfast could have more variety: cheese, ham, expesso coffee, etc.

ข้อดี: I was not impressed.

ข้อเสีย: Limited options.

ข้อดี: Ok

ข้อเสีย: Reception calls not picked

ข้อเสีย: Too many technical glitches. First, room door can't be opened, than it was not possible to remove the door key from the lock. Finally, AC was not working. The second room which was provided had a mattress which was completely worn out. Very bad sleep.

ข้อดี: The room is well located to the beach

ข้อเสีย: Not anything

ข้อเสีย: No value for money. Poor staff Poor reception

ข้อดี: The room was nice and cosy

ข้อเสีย: The linen on the bed and bathroom

ข้อเสีย: Resturant staff is unprofessional you ask questions they will be mad for no reason

ข้อดี: Everything was ok

ข้อดี: Location is good for business one or two nights stay

ข้อเสีย: The facility is poorly maintained. It needs a total makeover even if that means charging more. Even the worst highway motel is still better maintained than New Palm Tree.