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ข้อดี: Prime location, clean n comfy, feels like 3/4 stars hotel, quite cheap for the facilities 👍🏻👍🏻👍🏻

ข้อเสีย: Nothing bad

ข้อดี: We like everything about this hotel: its quiet, very clean and nice decorations, very friendly staff.

ข้อเสีย: Nothing

ข้อดี: Just near to everywhere I go. In the middle of the city. At the quite street. And now has starbucks and burger king near by.

ข้อดี: The room is spacious and clean. I also like the hospitality of the staffs.

ข้อเสีย: It would be great if the guest house can provide a buffet breakfast.

ข้อดี: People were vey nice, helped in every step. Hotel was like meditating - silent, fishes swiming in the pool, interior was very cozy. And we were lucky - we were the only ones in the hotel at that time - tourists groups were changing. Room was very nice and clean. They arranged for us massage (taxi pick up, reservations) also could arrange tour to Batur mountain. I could give 11 points out of 10 if I could.

ข้อดี: Good clean room with comfortable bed. Breakfast not included in price but good and plenty. Cleaning and new water bottles everyday. Bit far from the center but accessible by taxi/Gojek. In a nice neighbourhood. Supermarket and atm nearby

ข้อเสีย: Quite a steep price compared to similar accommodations

ข้อดี: Place, food, clean, rooms & got upgrading room in front of swimming pool. Really nice, hope will get another upgrade room on the next stay.

ข้อเสีย: Nothing

ข้อดี: Good food and many variation

ข้อเสีย: Pricey

ข้อดี: Surrounding very quiet and peaceful

ข้อเสีย: The property is good

ข้อดี: Swimming pool, breakfast, staff service. All excellent.

ข้อเสีย: Gelasnya kertas

ข้อดี: All staff very friendly.

ข้อดี: The staff, very pleasant and helpful. Quiet room was good.

ข้อเสีย: No complaints, but the WiFi was pretty bad. Can't log in. They need to change this set up.

ข้อดี: Will surely comeback here view is amazing

ข้อดี: We got complimentary breakfast. Location was good. Parking was free

ข้อเสีย: Room was not the same in the photos. The twin bed was joined together and in the photos they are separated. Toilet sink had a crack. There was no hand soap provided in the toilet. Housekeeping came to fix the bed but didnt removie his shoes during this pandemic and didnt wear any gloves to fix the supposedly clean bed

ข้อดี: Nice Hotel

ข้อดี: Located in a heart of Malang.

ข้อเสีย: Small bed and room size. Very crowded in the lobby with ordinary services.

ข้อดี: everything

ข้อเสีย: nothing

ข้อดี: The environments

ข้อเสีย: Little bit crowded

ข้อดี: i like the swimming pool with consists with 3 pools so there many choices for children

ข้อเสีย: Balcony has no canopy so when it rains the chairs and table are all wet

ข้อดี: Far from highway, calm atmosphere

ข้อเสีย: None

ข้อดี: Everything especially the cleanliness and covid protokol 👍👍👍 The rooms are clean and comfy especially the twin bed room for kids is excellent..my kids enjoyed being in the room so much.. The jacuzzi is really great, the water is hot and the massage is really really good too..very enjoy it so much.. The AC in all of the rooms are actually working well and cool but the AC on the first floor should be put in the opposite wall and not covered by the furniture..

ข้อเสีย: First of all, the AC in the first floor was covered by furniture so the wind can’t blow out, it makes the first floor a little bit hot..secondly, the bathroom in second floor was smell bad and I meant really really bad!! Third, the single bed room was also smelly like old wood/cabinet so it was uncomfortable..lastly, the towel for jacuzzi really needed to be changed since it’s already not in a good condition and the sofa needs to be daily vacuum so it won’t dirty and full of stains..however, the bathroom on the second floor should be inside the room and not outside with big mirror for ladies to do the make up..

ข้อดี: Tempatnya nyaman, sejuk, bersih, dan breakfast taste good. but one thing which made me not comfortable was i need to wait around 2 hours for check in. they said they still clean the room. which I lost 2 hours my time. check in time should be at 2 pm but I could only enter my room at 4pm bad time management and i dont get any compensate at all. tend to ask for compensate, but I am in good mood - So I don't even complaint to them. PLEASE IMPROVE!!

ข้อเสีย: I NEED TO WAIT FOR CHECK IN 2 HOURS BOOK 3 ROOM, GOT ONLY 2 ROOM AND 1 ROOM NEED TO WAIT 2 HOURS BAD TIME MANAGEMENT

ข้อดี: Hotel area and view.

ข้อเสีย: Location and surrounded area is very good.

ข้อดี: Environment was so good and friendly hotel staff.

ข้อเสีย: I found many ants in bathroom..

ข้อดี: Everything

ข้อเสีย: Everyting

ข้อดี: Bed, shower, fast internet, large pool, breakfast, fitness, location in park outside main city, kitchen

ข้อเสีย: Noisy hallways (room on reception floor) and outside surroundings (hotel independent, local culture). Sauna max 50c (cold). Far from city center (avg of 6 rides was 30 mins by taxi due to heavy traffic)

ข้อดี: About the location, easy acces to the shopping centre.

ข้อเสีย: Food need more variety and need more tasty, but overall is Ok .

ข้อดี: Food, as always in every Ibis hotel

ข้อเสีย: It seems, they dont have the fitness center anymore. And the staff is not so welcome.

ข้อดี: Location, price, view and we got free breakfast too

ข้อเสีย: There is no main light inside the room

ข้อดี: The hospitality. Keep up the good work The food and beverage good enough.

ข้อเสีย: Parking need improvement dan more space.

ข้อดี: Room is ok, a little small but ok. Nice selection for breakfast buffet.

ข้อเสีย: The breakfast buffet has lots of stalls cooking fresh food, yet the staff jump the queues and help themselves before the guests get a chance. Very rude and extreamly unprofessional. The emergency exit stairs are used for storage of steps, BBQ and dirty dishes (there for over a day). They are renovating part of the pool area, I guess it has to be done. But they are using power tools with electricity right next to the water with no safety at all, not even a sign.

ข้อดี: The breakfast not half bad, The pool seems good but I didn’t swim because it was already sunny, The cleanness was good The shower head in the bathroom is big,

ข้อเสีย: The AC not too cool but after I reporting to the receptionist, it got fixed, the sofa consumed the room space, They didn’t read my special request from the booking, I requested the room with good view, but I good the room with wall view, after reported to the receptionist, I got changed, it took time to go back.. because we already tired, The location not in the city center, it requires an effort to go to city center, it would be better if you rent a motorcycle , because the are jam points to the city center

ข้อเสีย: Good and friendly staff, strategies position, and cheap price. I will return to stay here if visit Malang again

ข้อดี: The Breakfast was so expensive, therefore we did not take any breakfast in the Hotel

ข้อดี: Overall, everything is clean and worth the money!

ข้อเสีย: The swimming pool is closed after 6pm. I checked in at around 7 and expecting to dip myself in their pool but it was just closed. Also, in the morning I could hear the sound of TV from the other room.

ข้อดี: Amazing service done by KIH staff. They were so friendly and accommodating. Room is really big and clean. The hotel is huge and well organised. We went to Ijen for hiking and our breakfast was kept and served in the room when we came back although it was surpass breakfast hour. I really appreciate it. We both are vegetarian and they could prepare it for us.

ข้อเสีย: Checking in, takes almost an hour, rooms are not ready. A lot of people waiting to check in, and very crowded. It feels like they are not ready to manage for long holiday in this time.

ข้อเสีย: * Mold in the bathroom * Old, heavily used towels * Cigarettes smell in the hall on our floor * Very loud karaoke during our dinner * Dirty toilet in the pool area

ข้อดี: Very large rooms with fridges, windows that open, well working aircon, big bathroom with a really good hot shower. Stayed on the 6th floor, which is fine because it has elevators. Room was cleaned daily, very polite staff and a classical 'grand hotel' feel about it. There are 2 restaurants (chinese/indonesian and japanese) in the lobby.

ข้อเสีย: No convenience stores close by (closest ca 500 meters). Wifi system seems outdated and slow at times, but on average worked okay.

ข้อดี: The location is good, in a quiet area, nice for morning walks. The room is pretty big and comfortable.

ข้อเสีย: Internet is terrible, can't connect at all from the room. Breakfast tastes so-so, can be improved.

ข้อดี: location near persada hospital

ข้อเสีย: shower.. aliran air'na krg kenceng

ข้อดี: In the city center and breakfast is good.

ข้อเสีย: Noise!! No soundproof. We can hear (and loud) all kind of noise from the street, railways, and even from resto (we are on the second floor).

ข้อดี: Nice room, good airco, pleasant helpful staff. Breakfast was fine.

ข้อเสีย: Piped music starting at 06.00 and kids screaming in the pool outside my room at 05.30. There's no sound proofing unfortunately and all noises carry through the windows and corridors.

ข้อดี: The room is bigger n clean.

ข้อเสีย: The internet connection is too slow

ข้อดี: Easy to find and good value for money.the hotel staffs are friendly

ข้อเสีย: Traffic noise and breakfast could be better

ข้อดี: Location and staff

ข้อเสีย: The facility and room condition There are some defects and damage in the room

ข้อดี: Good location. Right on big street.

ข้อเสีย: Parking space so litle.. breakfast is so so.. hear sound from.other room ..

ข้อดี: good

ข้อดี: The location

ข้อเสีย: The room had a damp smell. We have seen another room, but the smell was still the same. We had no chance to move to another hotel, as it was too late and we travelled with 2 children. We found out the curtains were moldy, this might probably the source of the damp smell

ข้อดี: i liked the first impression, but that was all

ข้อเสีย: the price i paid was way over the actual rate, OK this is the risk you must take. however, i paid for double superior room, they just gave me a simple room without even a window, i then managed to obtain a window room, but never the room i actually paid for. there was no water coming through the washbasin tap, the shower was however OK. the TV only had local programs. hotel reception would not give me any compensation, not even a free breakfast

ข้อดี: Dinner free

ข้อเสีย: Bedroom very old

ข้อดี: Just enough to sleep