|เส้นทางบินยอดนิยม||กวายากิล Jose Joaquin de Olmedo ไป กีโต Mariscal Sucr|
|สนามบินยอดนิยม||กวายากิล Jose Joaquin de Olmedo|
ข้อดี: Customer service
ข้อเสีย: LATAM has a policy of locking its doors 35 minutes prior to departure We showed up with 25 minutes left at gate and were denied accesses If this is their policy it needs to be stated somewhere since every airline in the world is different
ข้อดี: Friendly crew and easy check-in. Comfy seats, and the entertainment was excellent. Food was top notch for a plane trip.
ข้อเสีย: Another "nickel and dime" airline. Seat assignment and checked bag costs nearly as much as the flight.
ข้อดี: Wi-fi infotainment, electronic boarding passes
ข้อเสีย: Horrible boarding process, not enough carry-on luggage space.
ข้อเสีย: The lounge personnel were incredibly unfriendly and so was the crew. The seats were just regular coach seats with the middle seat being left empty. Old plane w/ seats that didn't recline. Food was bellow standard
ข้อดี: Mi reserva falló
ข้อดี: The crew was very friendly and organized
ข้อดี: Worst service Ever
ข้อดี: The airline staff was rude, they lost my checked bag
ข้อเสีย: Better service and a fast solution
ข้อดี: We had no problems. Everything worked according to expectations.
ข้อดี: The crew was very friendly.
ข้อดี: On time departure and arrival.
ข้อดี: Yes it was comfortable!
ข้อดี: The crew was professional and helpful.
ข้อเสีย: The flight was late and disrupted many people’s flight plans.
ข้อดี: Crew was great.
ข้อเสีย: Bus to boarding was too crowded.
ข้อดี: Everything was very good.
ข้อดี: Preboarding crew very helpful
ข้อเสีย: Interior space very poor.
ข้อดี: its Was on time
ข้อเสีย: Front desks need to improve their customer services skills. The employees who work at the front desk checking bages were very unfriendly. I don’t know if its because I am a foreigner. as soon as I approached the front desk they gave me attitude.
ข้อดี: Every one are very excellent
ข้อเสีย: They are very confortable airline
ข้อดี: Easy boarding. Staff were nice.
ข้อดี: Clean, comfortable seats.
ข้อเสีย: Better food selection, portion.
ข้อดี: Seat was ok
ข้อเสีย: No entertainment not even complimentary coffee even wanted money for a cup of water... Won’t fly LATAM if given a choice in the future...
ข้อเสีย: We buy $530 tickets for one way, and was horrible trip, we need to checkin in Miami and we need to bring the baggage far away to conect with united! And repeated the tsa and so tired!
ข้อเสีย: We didn’t even make it on the flight because they overbooked the flight. Our flight was to take off at 7:30, we made it to the gate by 6:15 and were told that we had arrived too late for boarding the plane. Absolute nonsense.
ข้อเสีย: HAVE BUSINESS CATEGORY TO DOMESTIC FLYERS
ข้อดี: They offered umbrellas to get everyone off the plane in the pouring rain. That is a first for me
On time, but unexpected fee and aborted Landing
ข้อดี: I like that the check-in and boarding process was relatively smooth. Most of the staff at Quito Airport is friendly and accommodating. The waiting area was also very relaxing. The flight did have an aborted Landing, but it appears the flight crew handled it in a most expeditious and safe manner.
ข้อเสีย: The airline hit us with an unexpected $20 bag check fee. It's not the worst thing, but I wish I would have known beforehand.
Sobrevendieron mi vuelo
ข้อดี: Y no intentaron solucionarlo, me parece una falta de respeto y algo ilegal hacer eso. No se pueden sobrevender mas de 15 boletos. No nos dieron reembolso. Pero sobre todo tenía un viaje internacional y lo perdí, perdi más de 800 dólares por culpa de este pésimo servicio. Además el servicio y los aviones son pésimos. Las personas que atienden lo hacen de mala gana y muchas veces son groseros con los clientes. Ellos aviones son viejos e incómodos. No tienen ni tv.
ข้อเสีย: Y no intentaron solucionarlo, me parece una falta de respeto y algo ilegal hacer eso. No se pueden sobrevender mas de 15 boletos. No nos dieron reembolso. Pero sobre todo tenía un viaje internacional y lo perdí, perdi más de 800 dólares por culpa de este pésimo servicio. Además el servicio y los aviones son pésimos. Las personas que atienden lo hacen de mala gana y muchas veces son groseros con los clientes. Ellos aviones son viejos e incómodos. No tienen ni tv.