ดี
7.0
ข้อดี:
The Royal Kona Resort is in an excellent location, offers incredible views, and has a great bar. The room was very beautiful. We enjoyed being able to walk to nearby restaurants and bars, beaches, shops, and go sightseeing. However, check-in took 45 minutes of waiting in line, due to only two counters being open. They did upgrade us to make up for the wait, which was very appreciated, and they waived the parking fees because Booking.com didn't offer a Mil.-Discount. So overall, it was a great vacation.
ยอดเยี่ยม
10.0
ข้อดี:
This is my second stay here and I love this place it's not only a great place for couples but families as well. The staff are always friendly and willing to help. The views are amazing. They have both a lagoon to swim in as well as a pool .
ข้อเสีย:
Wish price was lower but wouldn't change anything else.
ยอดเยี่ยม
10.0
ข้อดี:
I like location I like it was a big construction I think you deserve four-star and see three star
ข้อเสีย:
It was very noisy birds in the garden
ยอดเยี่ยม
9.0
ข้อดี:
Breakfast was great.
พอใช้
5.0
ข้อดี:
David, at check in was friendly and professional.
ข้อเสีย:
Long line at check in. Took a long time. I had a standard room at the back of the hotel. The room was noisy in that I could hear Street noise, people talking in the parking lot outside, people talking if they get off the elevator. Frankly for $200 a night I expected better. The furnishings in the room were very lovely, but the electrical outlet locations were ridiculous and there was no way to read by the bedside light. The bathroom was dinky. The place was clean I got to give it that. I only stayed for one night because I needed to be close to the airport. I didn’t use the pool area but it looked really nice and the location was nice. The place could be great just need a little work and a bit more staff.
ยอดเยี่ยม
10.0
ยอดเยี่ยม
8.8
ยอดเยี่ยม
10.0
ยอดเยี่ยม
9.4
ข้อดี:
Location, location, location.
ข้อเสีย:
Price was indicative of location and high demand.
ดี
7.4
ข้อดี:
Location and room size
ข้อเสีย:
Rooms are pretty old and need renovation. We were 4 people in a room and every day we had to ask to two additional towels as they will only leave 2 in the room.
ดี
7.4
ข้อดี:
The view.
ข้อเสีย:
The room situation. We asked for a one bed but ended up with two small beds.
ยอดเยี่ยม
8.8
ข้อดี:
The location to the ocean was amazing. My corner room in the middle the tower had its balcony wrap around for an amazing view and amazing sound of the ocean. I could sleep to that forever!
ข้อเสีย:
Pool open later. More things available for later in the day.
ยอดเยี่ยม
10.0
ข้อดี:
We absolutely enjoyed our stay and look forward to visiting again!!
ยอดเยี่ยม
8.5
ยอดเยี่ยม
8.5
ยอดเยี่ยม
10.0
ข้อดี:
the food and service staff were excellent.
ดี
7.7
ข้อดี:
location
ข้อเสีย:
room lighting poor, checkin procedure (room not ready at 4:50pm even though checkin at 4pm), wifi extra charge
พอใช้
4.8
ข้อดี:
The bar and the lagoon
ข้อเสีย:
During our check in we found out that they didn’t have 2 double room I ordered. Instead we were forced to stay in a king room with a very uncomfortable roll out. We were the first people in line at 3:45, and apparently arrived right before the rush. We were told that th room wasn’t ready and we were early so oh well. Instead of trying to get us checked in ASAP the front desk lady took care of approximately 10 people (the whole line) then got around to us. We waited 35 minutes so she could take care of the entire line even though we were first. Bad customer service!
ยอดเยี่ยม
9.7
พอใช้
4.8
ข้อดี:
Employees were great. Everyone working there were great.
ข้อเสีย:
Dirty, loud, old. Dirty: pool was gross, they put carpet down, the bottom of our feet turns black, my kids noticed it, then we checked yelp for reviews, it is dirty. Floors were wet? Gross. Cockroachs all over the place. Dated: built in the 50s still in the 50s. Noise: don't go to bed before the music stops, 10p sun-Thur, 11pm Fri and Sat. It sounds like the band is in the room at night, and the birds are in your room in the morning, 6am Don't stay here, get a VRBO down the road. Not worth staying here. Do not stay here. We didn't goto the luau, you can watch from the bar, and there were kids at the pool, that out shouted the luau, glad we were not paying for it. In room AC was bad, it was over my head and spitting water on me at night. We will never stay there again. Employees were great but didn't make up for the hotel's shortcomings.
ยอดเยี่ยม
9.7
ข้อดี:
We loved the view from the Balcony. It was very clean. It was a little dated but that's what gave it Hawaiian charm.
ข้อเสีย:
The room was a bit dark, but I think that was because we were on the 2nd floor.
ปานกลาง
3.7
ข้อเสีย:
Old and mold smell
ยอดเยี่ยม
10.0
ข้อดี:
Staff was great and extremely helpful
ยอดเยี่ยม
9.7
ข้อดี:
Close to airport and beach front
ข้อเสีย:
Very small pool
ดี
7.4
ข้อดี:
Great view and cozy rooms.
ข้อเสีย:
Shower was way to small you couldn't turn around with out being entangled in the cold shower curtain.
พอใช้
5.1
ข้อดี:
The grounds and location are excellent.
ข้อเสีย:
The staff can be a bit ambivalent. There is a huge difference in the quality of the rooms in the individual towers. The beds are just okay. This is NOT the Royal Lahaina
พอใช้
4.2
ข้อดี:
The view was "pretty" good, it is kind of spoiled by the shabby exterior of the building however.
ข้อเสีย:
The room looked like it was last remodeled in the 70s. Old spring mattress. The A/C dripped on the bed. There is no real beach just the little cove/lagoon.
พอใช้
5.4
ข้อดี:
Lovely location and great place to sit out and enjoy the view. Check in was very late due to delayed flight and woman was really warm and welcoming and helpful at 200am. Couple of the housekeepers were also really friendly and welcoming. Didn't have the buffet breakfast but it looked pretty good value for $20 and the coffee was good.
ข้อเสีย:
Rooms are really grimy, halways are filthy, daytime staff could give a stuff whether you are enjoying your stay or not. Won't stay there again, it is just a printing press for some outfit that does the bare minimum in upkeep and staff hiring.
ปานกลาง
3.1
ข้อเสีย:
Dirty and outdated. Charged extra for wifi and parking and had mold in shower.
ดี
7.1
ข้อดี:
Public spaces are great, loved the luau
ข้อเสีย:
The room was disappointing
ยอดเยี่ยม
8.2
ข้อดี:
I loved the architecture of this place and the staff was very accommodating in making sure we had a great view and a high floor. The waves were crashing below the lanai and made for a great sleep! And the view can't be beat! The restaurant/Mai tai bar is a hopping place (at least when we were there) and had great food and an amazing selection of tropical drinks to get you in the mood for the islands!
ข้อเสีย:
It seems to be an older hotel and is a little dated and worn, decor-wise, but the bed was comfy enough. Parking is a little confusing and costs10$/day as does wireless internet, but there isn't a resort fee. My att signal was nonexistent in the room but fine everywhere else.
ดี
6.2
ข้อเสีย:
saw a naked man
พอใช้
5.7
ข้อเสีย:
Water leaks from above coakroaches in my first room, coachroaches leaping out at you from the main bar. You get to see and here the entertainment from your room every night even if you don't want to
ยอดเยี่ยม
8.2
ข้อดี:
Felt like a fabulous vacation because of the Royal Kona Hotel.
ดี
7.4
ข้อดี:
The view was amazing. Right in town... walk to the restaurants- no DUI after :) Staff is friendly. Huge wraparound lanai on my corner unit allowed the sound of the waves to permeate the room all night.
ข้อเสีย:
I stayed on the lower level bay side. In the middle of the night some homeless people came and stole my lanai furniture. The bed was terribly lumpy and the furnishings were all dated. Room needs to be remodeled. But if they did this, I'm sure the price would be easily 25-50% more than I paid as the rest of the experience was very good. But seriously... Royal Kona, change the mattresses..
ดี
7.4
ข้อดี:
Love the location, view, 6am coffee at Huggos, good bar, nice pool, parking for guests. Beds were very comfortable. Nice to have a fridge. Like the heavy, dark doors for sleeping.
ข้อเสีย:
Bathroom in particular was dingy, toilet kept "refilling" randomly, plug in the shower was broken.
พอใช้
5.7
ข้อดี:
Location is great -- right next to Kona town. Bar is awesome - but you'll need to drink a lot there so that your room looks better once you get back to it. Pool area has a great location, but is very small and no hot tub.
ข้อเสีย:
Rooms were dirty, dark, outdated, old fixtures, missing light bulbs, stopped up tub -- I could go on but I'd go way over 100 characters. This hotel needs a major facelift to regain any prior glory. Go to the King Kamehameha that got a recent facelift if you want to stay close to Kona town.
ดี
7.4
ข้อดี:
The rooms were very nice
ข้อเสีย:
No beach pools were a long walk from the rooms and no restrooms near the pools
พอใช้
4.8
ข้อดี:
A convenient place to stay with a nice secluded little lagoon for swimming. Easy walk to the tourist areas, restaurants and shops.
ข้อเสีย:
Very noisy! Road noise loud even with all windows and doors closed. Couple next door fighting and throwing things - sounded like they were in our room with us. Facility seems dated overall. Extra charges for parking, wifi, etc.
พอใช้
5.4
ข้อดี:
close to airport for early departure. right on the bay
ข้อเสีย:
Room right over the kitchen area very loud . With generators going all night.
ดี
7.0
ข้อดี:
Location. Room was clean, staff were helpful.
ข้อเสีย:
Facility is due for an update. Generally old and tired buildings.
ยอดเยี่ยม
9.6
ข้อดี:
Liked the location of the room especially. It was so neat to see and hear the ocean and watch the dolphins. Tell Liz thanks for telling us about them and for giving us such a great room.
ข้อเสีย:
A little too much for our budget but it was really a great place to stay. The food is pricey of course but that's how it is when you are in that kind of environment. It would be so nice to have a continental breakfast and free bottled water in the room.
พอใช้
5.3
ข้อดี:
nice location and wait staff was friendly. It worked for us because we basically rented the room for the day while we were waiting to take a red eye out.. pool was ok and ocean view was great.
ข้อเสีย:
The hotel is old and the hallways and rooms smell. The rooms are basic and beds are not comfortable. They needed to be painted. You get what you pay for.