โรงแรมใกล้ สนามบิน Kochi

ข้อดี: Cleanliness

ข้อเสีย: This washing area near dining hall in ground floor.

ข้อดี: Rooms & pool

ข้อเสีย: We enjoyed very much

ข้อดี: Break fast was excellent. Really Enjoyed it

ข้อเสีย: Apart from complimentary Breakfast, no Deals for Buffet dinner for in house Guest

ข้อดี: The hospitality at every level was excellent. The Breakfast and dinner was excellent. The individuals for the room service were excellent and welcoming.

ข้อเสีย: Everything was excellent

ข้อดี: I like you all

ข้อเสีย: Food

ข้อดี: Very friendly and helpful staff. Proximity to Lulu Mall with complimentary golf cart transfer service.

ข้อเสีย: The continental side of the breakfast buffet, especially the egg station, is very below par for a hotel like this. The Indian food, on the other hand, is really top notch.

ข้อดี: 1. Were made to feel welcome throughout the stay. 2. Exceptional dining options. 3. Very hospitable staff. 4. All in all best stay ever.

ข้อเสีย: Everything was perfect. Absolutely perfect

ข้อดี: Rooms were clean and sanitized They have free pick up and drop shuttle service for Airport Very close to airport Had dinner and breakfast both were delicious

ข้อเสีย: Just that I had to check out since I had a flight. Everything was fabulous except for the check in time which I thought was too late 3PM

ข้อดี: Cleanliness n ambience.

ข้อเสีย: Entry to hotel could have been little wider.

ข้อดี: Close to airport Clean

ข้อเสีย: Toiletries were not complete. We had to order. Just 1 ltr bottle was in room. We had to ask for every time in need. Mini bar was empty.

ข้อดี: Everything

ข้อเสีย: Nothing

ข้อดี: Everything was good

ข้อเสีย: There weren’t a smoking room at all but still it was a good stay

ข้อดี: Close to the airport. Great staff, great service. All smiles. Amazing food.

ข้อเสีย: All good.

ข้อดี: Food Room Service excellent, tasty king fish curry, enjoyed. Appreciate that we got excellent breakfast packets at 4 am as we were going to the Air port at 4AM. Free airport drop service perfect. Strongly recommend this hotel.

ข้อเสีย: Hotel display board is not visible , and we had to make a round to reach. There is a new building coming up in front that block the view.

ข้อดี: Staff behaviors..

ข้อเสีย: Nothing to scribble

ข้อดี: I like the location and couldn't fault the staff

ข้อเสีย: I didn't like the fact that the hothad a large menu but what you could actually order from the menu is very limited

ข้อดี: 1. The Airport Shuttle Service was great and convenient. 2. Staff was great and helpful. 3. Location to the Airport. 4. Very quiet inside the room and hotel. 4. The pool area was clean and quiet. 5. The Room (204) was spacious.

ข้อเสีย: 1. The AC in the front room was not working. Only in the bed room. Room 204. 2. The lighting in the room was not bright and the controls was too confusing and way too many buttons. Also it reset the AC settings every time I took the key card out of the slot to go out of the room. 3. The bed sheet was DIRTY... There was visible stains on the outside and inside of all the sheets.... For a suite this was unacceptable. 4. The location where the ironing board was set had no outlet to plug the iron in to. I had to physically move it To a location where there was an outlet. 5. The Spa moved my appointment because a C list indian celebrity came. 6. The restaurant was okay a best. Served me raw corn in my sweet corn soup...

ข้อดี: Breakfast was soo good

ข้อดี: Views

ข้อเสีย: Service could have been way better. Room service forgot to bring us basic forks and spoons and we had to wait for a long time until they brought it. On top of that, they forgot to bring one of the dishes we ordered as well. There were not enough toiletries that you would expect at such a hotel. The amenities could have been much better.

ข้อดี: Don't wish to mention.

ข้อเสีย: One of the security guards were staring at my wife as if he was seeing a woman for the first time in his life. In spite of me giving him a bold look, he wasn't backing off. We felt very unsafe and uncomfortable and checked out the very next morning and checked in to Taj Gateway. Novotel, when we decide to stay at a 5 star facility, the minimum that we expect is our safety. Even though you are forced to slash prices due to Covid19 recession, please don't compromise on the safety and basic comfort of your customers. We are extremely disappointed and we won't ever recommend your hotel group to anyone.

ข้อดี: Parking

ข้อเสีย: Bad smell at all area, smoking smell irritates everywhere. Room was not maintained and cleaned properly

ข้อดี: Roof top pool, staff is eager to help you.

ข้อเสีย: It looks very nicer from the outside than from the inside. The rooms are small and 90cm beds, struggle with a/c, bathroom wet when showering, staff very eager to help but barely speak english and barely understand you, breakfast mhm not so many variety, 5 waitresses but almost no one understands you, you have to wait for your order longtime or remind them oder have to ask again and again to refill the breakfast. No touristic location/area. Wifi problems

ข้อดี: Clean and comfortable rooms , friendly and supportive staff

ข้อดี: ราคาถูกมากเทียบกับคุณภาพ

ข้อเสีย: Wifi ไม่ดี อาหารเช้า จ่ายเพิ่ม

ข้อดี: Near to town Clean sorrounding Quiet

ข้อเสีย: Poor central air conditioning. I was really hot despite the room temp is set at 26. I have also booked another room which is exactly the same

ข้อดี: Great location.

ข้อเสีย: Hot water supply was buckets only and found it difficult to manage.

ข้อเสีย: No hot water .Most of the item in the room was damaged.

ข้อดี: Everything specially location & ambience

ข้อเสีย: Nothing

ข้อดี: Not good

ข้อเสีย: Staff

ข้อดี: Overall everything was good.

ข้อดี: Excellent location and really friendly staff

ข้อเสีย: Few insects. Rest all good 😃

ข้อดี: Location

ข้อเสีย: Price

ข้อดี: Food and accommodation are good and fine.

ข้อเสีย: Incident Date : 19th January 2020 at around 6pm - 6:30pm Room No: 311 Stay : 18th to 19th January 2020 (arrived hotel midnight 17th Jan'20) I was not happy with reception guy short and wear tie (dart skin and thick moustache) who was with another female staff). I enquire regarding taxi. I ask him to book a taxi to go to Airport. He said we don't have taxi as the taxi gone to airport and he said I could try uber. I told him i have no local handphone number. I was helpless looking for someone to help me. There i saw a tall man wearing tie (fear look) in the reception area and I approach him for help. He ask wait for while he try to get taxi. In a few minutes he came told wait taxi will arrive in 10minutes. The first guy could try helping me but he ignores and never takes imitative to help. Regards. Muraldharan Sanku Pillai

ข้อดี: Fantastic staff and try their best to make you feel comfortable. Well done management!

ข้อเสีย: While booking the place showed it had bathtubs in all exicutive king rooms but I didn't had any

ข้อดี: The staff esp f&b managers and staff was excellent....even front office....will surely make it my fav stop over ..

ข้อดี: It was good ,nice ambience and staff coordination

ข้อดี: Safe and clean.

ข้อเสีย: Noisy, disturbed my sleep.

ข้อดี: THE AMBIENCE WAS GOOD, BUT THE APPROACH SHOULD IMPROVE, THE ROADS IN A BAD SHAPE, MAYBE INDICATING ARROWS , ETC CAN HELP

ข้อเสีย: THE APPROACH ROAD

ข้อดี: Amazing location and great staff.

ข้อเสีย: The road leading to the property was very narrow and it lacked proper sign boards.

ข้อดี: Location

ข้อเสีย: Very limited Breakfast even no tea.

ข้อดี: We were very grateful for a free room update on arrival- thank you. Very quiet and peaceful location. Beautiful sunsets over the river. Yoga with Solomon was really enjoyable. Massage therapies were nice.

ข้อเสีย: Everywhere needed a really good deep clean. The property is very remote and there is nothing within walking distance. The food was not as we expected. Aware that they are catering for ‘special’ dietary requirements, however this meant that generally the food was bland, of soft consistency and very limited choice. Due to the remote location, meals at the property are a necessity, please be aware of the extra charges for each meal. Massage therapist received telephone calls during treatment, which I find unacceptable unless urgent (which they weren’t-“friend calling”). Felt more like an Ayurvedic hospital than yoga retreat.

ข้อดี: First time at a yoga retreat, the Aruveydic treatments were amazing, eating on shared tables with other guests was excellent met some really lovely people that we are still in contact with. We will go again but will stay longer.

ข้อดี: It is in a beautiful location on the river. Totally relaxing area. The staff is very attentive and friendly. Massages were great. But my favorite part was Yoga ... the instructor was fabulous. I have never been able to get into it before, but he was so thorough in the instructions that I finally got it!! :)

ข้อเสีย: The cottage was dated, the bathroom mainly. The bed was a bit too hard for me, but was otherwise fine. We were there for 10 days and by the time we left I found the meals to be a bit tiresome. They were good ... just too much of the same

ข้อเสีย: Staffs are unprofessional..

ข้อดี: Very comfortable stay with friends and family. Spacious and clean. Would like to stay next time.

ข้อเสีย: Nothing

ข้อดี: Location is excellent.Very convenient.

ข้อเสีย: The TV did not work. The telephone does not work.

ข้อดี: * The Attitude of the Staff was Positive and their approach was friendly. * The Breakfast was Simple, with a limited selection , but was acceptable and Palatable. * The Room (Standard) can be considered Acceptable and was Furnished with Basic Amenities.

ข้อเสีย: * The Breakfast Selection could Improved upon, with a few more Add-On`s . Example: Cheese/Egg Preparation/Fruit Basket. * The Room (Standard) could be Improved upon and a Compact Sofa (Cushioned Cane Chair) Included for Relaxation. * Along with the Electric Kettle, a Couple of Tea Bags/Coffee & Milk Sachets should be provided. * Laundry should be made Functional and Service provided when deemed necessary. * The Light Fixtures would need to be Inspected Regularly and faults addressed. * TV Channels should Include Sports and some English Movie Chanels - AXN Etc. * The Toilet provisions should conform to the bare minimum - Tooth Brush+ Paste/Bathing Soap/Toilet Paper/Shampoo Sachet / Air Freshener Etc. * Water leakages from taps should be Inspected and addressed on a regular basis. * The Presence of Insects (Small Flies) in the Bathroom should be eliminated .

ข้อดี: Location and breakfast

ข้อเสีย: Poor quality of towels in toilets

ข้อดี: Value for money and they really delights their customer with the services for the price they pay

ข้อดี: Food was good.

ข้อดี: Helpful and polite staff. Clean sheets and room.

ข้อเสีย: All in total it was good..but had leakage from AC in the room.

ข้อดี: Interior

ข้อเสีย: AC

ข้อดี: The location is good, the property is old and not maintained well

ข้อเสีย: Unclean and dirty towels

ข้อเสีย: Breakfast

ข้อดี: Excellent Location.

ข้อเสีย: Nothing... Specific.

ข้อดี: Nothing specific

ข้อเสีย: Old property without renovation. Paid too much for the facilities provided

ข้อดี: Totally

ข้อเสีย: Online booking created a lot of confusion

ข้อดี: Friendly staff

ข้อเสีย: Bathroom shower horrible , no control of hot and cold water or the flow of water. Couldn’t enjoy shower. Restaurant food not of any taste . First item full of salt and have to re order.

ข้อเสีย: Not worth for the rate