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ข้อดี: Excellent！Everything is perfect！

ข้อเสีย: Nothing

ข้อดี: The staff are really friendly from the front desk to the housekeeping staff, showing good training. The hotel is in a central location and close to a shopping mall, many restaurants and a food street and Jiaxiu Lou. Overall I had a pleasant stay. I would come back.

ข้อเสีย: Breakfast is okay but low value for money.

ข้อดี: Room

ข้อเสีย: Nil

ข้อดี: The room was very large and the view of the city was beautiful. The staff was attentive and friendly.

ข้อเสีย: Kempinski is one of the more expensive properties in Guiyang, so I had high expectations. While the room was very large, the decor is dated and beginning to show signs of wear.

ข้อดี: I loved the staff, they are accommodating, friendly, and not to mention good people.

ข้อเสีย: The staff is great, it's the other people... Chinese people can be on another level of rude, but in such a sweet hotel these people really seem out of place and took away from my good experience a little.

ข้อดี: Nice, luxurious and comfortable. Well located in downtown.

ข้อดี: Located in the center of the city, room is clean and facilities in good condition

ข้อเสีย: Breakfast could be better

ข้อดี: This was a stylish hotel with the best hotel breakfast we'd ever had - we were spoilt for choice! Amazing views over the city centre and close to lots of restaurants, cafes and shops. There was also a Carrefour supermarket really close by and of course it's in the Hunter Shopping Mall - which is mainly designer shops.

ข้อเสีย: The swimming pool was great and free of charge however we hadn't brought our own swimming hats (our fault!) so we had to buy these at the pool reception and they were about £12 each. So a tip would be to take one with you!

ข้อเสีย: The logistics for getting up to the guest rooms is horrible! Need to go to 55th floor, and then go down to other floors using the elevator. So, needless to say, if you are unlucky, you need to wait a while for the elevators. We've also round trash from prior guests under the bed (twice!). The maids should really check underneath the beds when they clean the rooms!

ข้อดี: Comfortable room.

ข้อเสีย: Lousy design for the elevator. Everyone needs to go to the 55th first. Then to the room floor. Wasting time.

ข้อดี: Restaurant staff at breakfast were very welcoming and helpful...food is excellent. Front desk staff assisted with anything we need. Check in and check out were very smooth. Clean, comfortable room...large bed and good pillows. Nice location...will definitely stay here again!

ข้อเสีย: Everything was great.

ข้อดี: It was alright. The shower and toilet were separated that was good. There was a bathtub which was nice. All facilities were fine. The service was alright, but not the best, but it was a bad timing for us to come (corona virus). Over all, not bad.

ข้อเสีย: No plastic bin bags! Not in the toilet, not in the hotel room. Maybe the cleaning service forgot about it. The bath tub had a TV - but there was no sound. The quality of the TV in the bedroom was not so good.

ข้อดี: Breakfast was nice (if you like Asian style BF), Location and the Seafood dinner buffet at the restaurant

ข้อเสีย: Poor service from the staff. I speak basic Mandarin, but no staff spoke any English, only a supervisor who was never at the reception desk. They couldn't find my booking at check in and had to wait 30min, I needed some help with an address in Didi, which they couldn't help with, Check out didn't go smooth either. The hotel is a bit rundown, not sure why it has 5 stars (We just came from Anantara in Guiyang, which also has 5stars, a world of difference with Pullman) My daughter had spilled some crisps on the carpet the first day, it was still there after 3 days and "daily cleaning"

ข้อดี: Location is good, the building is connected to shopping mall and a food street.

ข้อเสีย: On the last day of staying, the aircon is not working good and the display was always 25.8 , despite the aircon was turn on almost whole day (set at 20). We feel it was stuffy, not cool. The maintenance crew did check and did some setting, it do cool down for a short while, and they offer to send us a air cooler machine to the room if the aircon is not working again. The aircon display at 25.6 when we sleep. The pillow is not comfortable.

ข้อดี: not in the city center but right next to a well-known small-eats street shopping centre and ktv, restaurants connected to the hotel If feeling more upclass in restaurant choices the shopping centre on level 3 and 4 has great restaurants view from room was great hotel and room was very clean

ข้อเสีย: the gym was terrible. no insulation and not the greatest equipment. staff could improve on providing tips for guiyang attractions.

ข้อดี: Staff friendly

ข้อเสีย: Breakfast not good

ข้อดี: It was my summer vacaion and we stayed 8 nights. My room was made up very cleanly every day, baby bed can be provided for free. And we made a reservation for 1-day-tour through the Concierge, especially Mr. Yang (小楊) helped us a lot. He even did go with us to get Sim card for my cell phone on his off-day, it was not so easy to buy because we are foreiner, but thanks to him, we can have it. The hotel is connected with Hongtongcheng which is a complex shoppingmall and there are a lot of Chinese cuisine. It was very convenient for us. If we have a chande to visit Guiyang again, we’d like to stay Pullman again.

ข้อเสีย: We reserved a room including breakfast for 2 person, but the voucher issued by Booking.com shows only “breakfast included”. So when check-in, the front desk insisted it might be meaning only 1 meal included, they checked and checked again, we waited more than 40 mins to assign our room in the midnight. We hope that Booking.com write these booking details more cleary for quick confimation and check-in.

ข้อดี: Beautiful hotel! Great attention to details Very nice breakfast, everything looked so organised and well managed Great indoor and outdoor pool Really nice views

ข้อเสีย: The location: its technically not in Guiyang and far from any citycenter

ข้อดี: balcony was great

ข้อเสีย: food was bad，seafood even not fresh

ข้อดี: room itself is ok.

ข้อเสีย: nothing nearby. kids club are not well maintained. staff are not friendly and some have bad attitude to customers. do not recommend.

ข้อดี: Comfortable room, golden location, especially nice bed

ข้อเสีย: Better local food providing

ข้อเสีย: Parking is so tight, cars upon cars crammed in right next to each other. Reception check in cold/shy/barely any English, told me nothing about the hotel's available facilities. AC in room is non adjustable, really pointless having an AC panel in the room if the entire hotel is set to a certain temperature. Low shower pressure, water temperature takes ages to change. Construction of a huge shopping mall right outside the window, constant drilling noises 24/7. Luckily I brought ear plugs.

ข้อดี: Big room, spacious

ข้อเสีย: Water temperature, executive lounge

ข้อเสีย: Staff took awhile to process a simple check out, room’s air conditioning controls were either 1.) hard to understand and use or 2.) not working, could not be changed.

ข้อดี: We liked the buffet breakfast! We enjoyed western and eastern food. The staff was very helpful!

ข้อเสีย: The room didn’t have a bathtub. I had been on 3 flights coming back from the US so it would have been nice to soak in a tub! Also, the waffles were cold.

ข้อดี: Right in the centre of the city. Good breakfast.

ข้อเสีย: Facilities old and worn out. Water temperature unstable. For similar price there are newer and better choices in Guiyang.

ข้อดี: The hotel location is great and everything around from fast food restaurants and Chinese restaurants.

ข้อเสีย: The underground train location very far. About 9 minutes walking. The value of room really expensive. Most of the people travel at this area are Chinese and they receive cheaper price. Booking.com very expensive

ข้อดี: First day of our trip breakfast was a little cold and not much re-stocking of food was done. when my husband mentioned it, the management got staff motivated and rest of breakfast meal were 5 star. The same thing the first night we had buffet and this time we wrote a list. wow we were treated like royalty from then on and everything and some extras were done for us.

ข้อเสีย: First day, breakfast a little cold and not much re-stocking of food.

ข้อดี: Excellent location, clean room and friendly staff. Many options for breakfast.

ข้อเสีย: Wi-Fi signal is too weak in room to get connected.

ข้อดี: Room was comfortable and breakfast was good

ข้อเสีย: WiFi unpredictability

ข้อดี: Breakfast is great,beds are nice and the hotel's view was magnificent!And sheriton's view of the night city was nice.

ข้อเสีย: Too bad I cannot sleep the whole night because of noise. I also realize that the staffs are not friendly enough to fix the problems. Even they ask me to have the Receipt from booking, which is really the badly unprofessional way. The manager said I need to check out earlier but I have told her I will be a little just one hour late. They surely had the quiet at least not vey noise room, but they fail to help me on that.

ข้อดี: Staff spoke English and were helpful. The room was spacious and had a lovely city view. Bed was large and comfortable, I slept well.

ข้อดี: Bathroom and choice at the breakfast

ข้อเสีย: Staff cannot speak English, bed were extremely hard, the Tiana restaurant was terrible : food was poor, lots of unavailable choices (drinks &food)

ข้อดี: View. Bed. Housekeeping.

ข้อเสีย: The room smelt of stale cigarette smoke

ข้อดี: Breakfast is OK, more Chinese style, the location is not very convenient for eating , but it is quiet.