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ข้อเสีย: I missed my onward international flight due to this airline. They refused to take any responsibility and I am now stuck in Mumbai having to miss work, spend more money and get another flight
ข้อดี: The plane noise level during flight was around 78db.
ข้อเสีย: No leg room at all for people above 6ft. I sat down n the guy in front reclined n crushed my knees. All food items u need to purchase. Price for an extra check-in bag was same as price of 1 ticket. Horrible.
ข้อดี: Boarding process
ข้อเสีย: Comfortable chairs.
ข้อเสีย: More leg room
ข้อเสีย: No Delays in flight......one hour delay is too much
ข้อดี: Seats were ok. 300 one is too much to buy seat.
ข้อเสีย: Delay in boarding and flight
ข้อดี: All good
ข้อเสีย: The business class was cheap. Didn’t expect such poor quality.
ข้อดี: Crew was amazing
ข้อเสีย: More options of food not the ready to eat ones
ข้อดี: Flight on time and services
ข้อเสีย: If we have usb charging option that cab be added advantage
ข้อเสีย: seats are VERY TIGHT AND EXTREMELY uncomfortable. Its basically a old crowded bus in a 3rd world country.
ข้อดี: Flight was on time and with little hassle once in the air. Crew was polished and professional,
ข้อเสีย: Shuttle bus loading to aircraft: chaotic and could be better organized. Bus arrived at aircraft, and had to wait as passengers were still disembarking. Not well thought out.
ข้อเสีย: Chaotic departure area with unclear announcements, often two simultaneous announcements. Found out at last minute we were in the wrong part of the area. Could easily have missed flight
ข้อเสีย: No water was offered
ข้อเสีย: The flight landed 2 hours later
ข้อดี: Friendly crew
ข้อเสีย: Delayed 40mins customers behave like they are on a public bus lots of pushing get impression it was first flight for many didn’t know they couldn’t stand when seat belt sign was on & applauded on landing. Check in was chaotic large family groups checking in so very slow & disorganised
ข้อเสีย: Nothing as such
Flight cancelled and told only 1 week before due to airport closure.
ข้อดี: Very customer like
ข้อเสีย: Poor customer service
very bad flight
ข้อเสีย: Discomfort No food/water No entertainment Very very bad seats Only 2 toilets
ข้อเสีย: - The flight onward to Ahmedabad went fine but the return flight got delayed by 2 hrs, one hour to get fly from Ahmedabad and another one to land as the Mumbai airport had heavy traffic so we kept flying for an additional hour waiting for an opportunity to land. Its effect was increased by the fact that it was late at night. In fact, we were using flight rather than train to save time and it ended up costing us 5 hours between waiting and flight. - There was no food available on the flight apart from food that one should buy at an extra cost.
Ok but not great
ข้อดี: Clean & fast
ข้อเสีย: Small seats, did not have food I wanted and took a long time to confirm.
Trip to kerala
ข้อดี: Stayed on plane whilst people boarded in Hyderabad. No delays
ข้อเสีย: No entertainment
ข้อดี: Wheelchair assistance was amazing. I am traveling with a broken leg and couldn’t be more grateful for the helpful staff.
ข้อดี: Trip was smooth.
ข้อเสีย: No problems whatsoever.
Kochi airport is a real beauty from the past
ข้อดี: Very comfortable waiting zone like a first class lounge
ข้อเสีย: Very narrow and complicated security check
On time and good
ข้อดี: On time service and often friendly staff, particularly in airport at checkin.
ข้อเสีย: I paid for business class due to excess luggage. Business class isn't business class, really. But it saved me money in the end. food dismal.
Flight delayed multiple times
ข้อดี: Food was ok and general cleanliness. Fast luggage retrieval
ข้อเสีย: Flight delay
ข้อเสีย: Flight was delayed by 3 hrs
ข้อดี: Their aircraft are brand new and ground staffs are cooperative.
ข้อเสีย: GoAir schedule changes in a blink. Scheduled 1:05 pm then delayed to 3:0 pm then rescheduled 1:30 then again 2:05 pm. It’s total madness. Almost missed the flight.
Flight got delayed and cancelled
ข้อดี: The truth by GOAir staff is not spoken they keep saying flight will come but it didn't and this happens twice. Other flight did iperarate and fly
Cancelled flight because of delay
ข้อดี: I cancelled my flight because of delay and waiting for my refubd
ข้อเสีย: Go air has no communication, no sense of responsibility giving different stories.
Low cost=low service
ข้อเสีย: Being late. Disorganized boarding.
ข้อดี: boarding was fast ... seating was nice .. service was good
ข้อเสีย: Flight was delayed by more than an hour... no facilities at the airport
ข้อเสีย: Business class is an economy seat up front. Terrible condition of planes - in particular the rest room is filthy. Avoid!
ข้อเสีย: Knowingly delay was not flashed though mobile apps were showing delayed time correctly. On counter staff was giving correct time. But refuse to display No display of gate until boarding was midway Row wise boarding not followed Head purser on board was loud , brash , rude and curt to all Non apologetic to a delay of nearly 2.5 hours Cramped seats
Short and sweet and worth it
ข้อดี: The flight was for only one hour and it went by pretty quickly. The flight was clean and the crew was friendly as well. The prices were a little high but they were offering international baggage allowance so it was worth it.
ข้อเสีย: The initial boarding was a little delayed and we weren't informed that it was going to be that way. Ended up standing in the tunnel to the plane for 15 mins. The leg space was relatively less, but for an hour, very manageable.
Travelled the world but I've never been in worse s
ข้อเสีย: Non-existent leg space. Narrow seats.
ข้อเสีย: poor communication of delay as well as estimation of delay.
Terrible delay and poor information handling
ข้อเสีย: Did not receive timely information about the flight delay (if I'd I could cancelled, gotten a full refund and flown on another flight right there, but the information came too late, even though they had it in advance.) Did not receive information about complimentary snacks (had to find out for myself Don't travel with goair if you have time sensitive single day travel plans.