โรงแรมใกล้ สนามบิน ชิคาโก O'Hare Intl

ข้อดี: Everything

ข้อเสีย: No

ข้อดี: Hotel employee at the front desk

ข้อเสีย: Yes Parking should not be an up charge it should be included

ข้อดี: Big Room space, modern, clean, very close to airport, complimentary meal, close to a forest preserve, Giordano’s pizza, gas station, etc. Friendly staff!

ข้อเสีย: No. Everything was very good!

ข้อดี: The room was very clean and nice. Great for a quick overnight.

ข้อเสีย: I didn’t like that I had to pay $18 to park my car in a nearly empty parking lot and this was not listed when I booked.

ข้อดี: Clean and great location. Staff was excellent!

ข้อเสีย: Charging for parking?? Not a good policy!

ข้อดี: Location Unique character, seemed like a local hotel, not just another chain hotel Courteous shuttle drivers of complimentary ORD shuttle, Very helpful, courteous, well trained front desk personnel Walk to restaurants,park Clean, bright, safe

ข้อเสีย: No

ข้อดี: Parking

ข้อเสีย: Fridge was turned off.

ข้อดี: location and room/breakfast

ข้อเสีย: Front desk staff upon check in was rude

ข้อดี: Everyone was very helpful and accommodating. The hotel was close to the Donald J. Stephens Convention Center, so that was a plus. It was also near many amenities (i.e. restaurants, parks, shopping centers, etc.)

ข้อเสีย: It was just odd that there was not a fan in the bathroom.

ข้อดี: Great location, clean, updated!! A hidden GEM!! Excellent price!

ข้อเสีย: Elevators were so slow and then when one arrived the housekeeping entered first! Needs a service elevator!

ข้อดี: More upscale decor than most Hamptons that I've been in. The whole experience rated more than the 2-1/2 star rating that this chain usually nets.

ข้อเสีย: No.

ข้อดี: Everything...zero complaints. Whenever visiting the Chicago area, this hotel will be my home away from home.

ข้อเสีย: Zero complaints of any kind.

ข้อดี: Room service was awesome. King size bed super comfy.u. nhc CNN DC

ข้อดี: Excellent value and room design and spaciousness

ข้อเสีย: Hassle to get online: last name is hyphenated and had to visit desk to resolve issue.

ข้อเสีย: Bed could have been more comfortable.

ข้อดี: Near Outlets?

ข้อเสีย: 1. No microwave, that’s fine, there is a refrigerator full of stuffs for sale so you can’t use it, open the door, take any thing out longer than 45 secs, it is billed, be aware. 2. Wall as thin as a piece of paper, can hear lots of stuffs, bath room flush, shower, people talking, etc from other rooms. 3. Our room is underneath the laundry room, OMG, washer and dryer roaring for all the day. 4. Parking, $26 daily. Went to there as it was described “luxury”, so disappointed.

ข้อดี: Loved the valet! And the Starbucks on location! The restaurants were great!!

ข้อเสีย: Did not like the pillows. I woke up with a stiff neck both mornings.

ข้อเสีย:

ข้อดี: Stayed in numerous ohare area hotels during past five years and hands down, Loews was heads above in cleanliness, staff, and overall presentation. Spacious yet quiet, especially in a bustling area. Will be back.

ข้อดี: Location was great. Hotel was excellent value.

ข้อเสีย: K cup still in Keurig from previous guest

ข้อดี: Didn't attend due to not being able to get to the hotel.

ข้อเสีย: Contacted Loews and cancelled the reservation without any issues, but the booking agency decided that it was within their no cancellation period, so still charged. If the hotel refunds, I fail to understand why the agency still charges?

ข้อดี: The staff was extremely friendly, the hotel looked great and the parking garage was great for us to leave our vehicle during our trip.

ข้อดี: Nothing much

ข้อเสีย: Pay to park even though it was that far from city, bad bathroom, no complementary breakfast

ข้อเสีย: We got there and we had asked for a room with two beds and they said they didn't have one when we had already made the reservation with two beds. Staff did not do anything to accomadate us. Registration lady was rude and short.

ข้อดี: Two independent restaurants immediately adjacent to hotel

ข้อเสีย: Uninviting atmosphere

ข้อดี: Space in the roomnothing

ข้อดี: The rooms were new, clean, well furnished and well designed. Staff was friendly and attentive and the location is close to the airport and rental car returns. Just about as good as it could be.

ข้อเสีย: It was cold outside.. just kidding.. there was nothing objectionable.

ข้อดี: all staff exceptional friendly, prompt service great location to the airport breakfast also very good

ข้อดี: Handy to the Allstate Arena in Rosemont, Ill Our purpose in staying at the motel. Nice Breakfast!

ข้อเสีย: No Indoor swimming pool.....

ข้อดี: Breakfast was good. Room was spacious.

ข้อเสีย: Provision for basic things like shaving blades

ข้อดี: Efficient management Everyone is friendly Good facilities Comfortable studio suite

ข้อเสีย: Gym is a little small Far from city, but close to highways and train

ข้อดี: Checkin was quick and room was available but it was 4 pm so should have been. Shuttle was quick to the terminal on way back.

ข้อเสีย: Had to drop car off at Hertz and Westin shuttle doesn't stop at Rental Car facility. Had to take bus to terminal and wait for Westin shuttle there.

ข้อดี: My boyfriend and I had a flight out of O'hare early in the morning and were between staying at the Hilton or the Westin, and fortunately the Westin won. The shuttle to and from the airport was fast and our driver was very friendly. When we checked in, there was a line and somehow we were still greeted within 30 seconds, to which the front desk was so apologetic about our 'wait' (so polite)! When we asked of things around the area to do, the concierge went above and beyond as to tell us basically everything fun within a 10 mile radius. The staff was extremely friendly!

ข้อเสีย: Very long lines in the hotel Starbucks. Add more staff or another coffee shop.

ข้อดี: I needed a clean, dog friendly hotel for the night and this hotel was everything I needed. Not many nice dog friendly hotels that don't charge you exorbitant pet fees.

ข้อเสีย: Its nit-picky, but I left at 5:30 am and there was no coffee service at that hour. If that's my only complaint, its doing pretty well.

ข้อดี: Location and convenience to O'Hare meant getting into and out of town was straightforward, especially with good summer weather. The accommodations were excellent and food very good. I did not need to go into downtown Chicago for anything as what I needed was right there at the meeting venue.

ข้อเสีย: This is no fault of the hotel's, but our meeting organizers could have considered a hotel literally at O'Hare airport to spare any need for shuttle service. Otherwise I was very happy with my experience!

ข้อดี: Close to O'Hare, good food in restaurant (but pricey), good conference facilities, clean, comfortable.

ข้อเสีย: Slow bellhops, watered down cocktails in bar, pair of queen beds is really a pair of full size, humid in rooms, doors stuck

ข้อดี: That it was clean and you have till 3 to check out on Sunday.

ข้อเสีย: You had to pay to park

ข้อดี: Location, van service, room for the price, VERY nice front desk staff

ข้อเสีย: Noisy neighborhood near airport/flight path

ข้อดี: Cleanliness. Spacious. Comfortable.

ข้อดี: Very comfortable bed and great fitness center.

ข้อเสีย: Unexpected expenses such as parking when there is no other alternative to parking

ข้อดี: Great forced overnight option for O'Hare!

ข้อดี: Great customer service, I like that their airport shuttle is reliable, leaves every 15 min. I absolutely loved the room service!

ข้อเสีย: Room wasn't thoroughly cleaned, I found trash in the carpet. Also the coffee maker in my room wasn't working

ข้อดี: The hotel had a free shuttle to/from the airport and a good restaurant on the premisis. It also was a quick walk to the El to get into downtown Chicago.

ข้อดี: nice lobby, spacy room

ข้อเสีย: breakfast is expensive, free airport shuttle service but the driver handles you as a jerk if you don`t pay him

ข้อดี: Courtesy

ข้อเสีย: The Coffee shop closed too early.

ข้อดี: The people were very friendly and helpful, the rooms were beautiful and clean. As far as location, the train station was a simple walk up the street and took you directly into the center of the city. Dinning was pricey at Gibson's but it was delicious and the service and food was wonderful.

ข้อเสีย: More reasonably priced dinning areas are quite a distance up the street, which left your options fairly limited if you wanted quick and cheap. And even if you made the walk your options were limited.

ข้อดี: All in all a great experience. If you're wanting a hotel close to the airport this is great, it's not really close to anything else. Breakfast wasn't included and I think at the price it should have been. Besides that, I enjoyed my stay very much.

ข้อเสีย: Treadmills were not in good shape

ข้อดี: It was in a fantastic location. We could walk almost anywhere from where we were staying. Spacious room with nice amenities. Surprisingly quiet stay despite the fact it was during the weekend of Chicago Comic Con. And the service was good as well. Overall, a nice, comfortable hotel, but nothing super special.

ข้อเสีย: As the same with everyone else, parking really takes a toll (pun slightly intended). And I guess, for the price, I expected something just a little nicer. You're mostly paying for the convenient location, which granted, it is. I would stay again but only after exploring other options.

ข้อดี: Clean, king bed, rate was okay. Parking was relatively cheap.

ข้อเสีย: Location was poor for getting anywhere, limited food in the area, Starbucks inside hotel was unpredictably open/closed all weekend apparently at random. Internet was expensive, and I had to pay $12.95 per day per device, so my wife and I had two phones and two iPads, very expensive, so limited connectivity. Parking was only relatively cheap if you didn't use your car all weekend; hardly anything in walking distance, so cab or pay double for parking to take your car anywhere. Location very difficult to access from freeway; you have to drive past restricted exit, get off, turn around, get back on, drive back to hotel exit. We will not stay there again.

ข้อดี: Was warmly welcomed with a friendly smile and great service at the front desk...and enjoyed the warm cookie on my way up to my room. The bed was comfortable and had a good night sleep.

ข้อเสีย: Wish the parking was free and not confusing when parking. The room was clean, but could be updated with a fresh new look...a little dated.

ข้อดี: Location was perfect to catch a train to Chicago. Staff was friendly and very helpful. Late night food in the lounge was very good.

ข้อเสีย: Hot tub wasn't even bath water warm and the pool was cold. We found used soap on the bathroom counter when we checked in. We had to pay two days of parking because we went over 24 hours. Since the hotel suggests parking early and taking the train into Chicago, it would have been nice to get some validation for part of the parking time. They told us there would be additional charges if we parked and left for a while then parked again, but no warning about going over 24 hours of continuous parking.

ข้อดี: The hotel, staff, and location are great.

ข้อเสีย: But for the second year in a row on a Saturday night the fire alarms went off in the very early morning evacuating the guests. So in a good hotel we failed to get a good nights sleep.

ข้อดี: The location near the airport was the only thing that I liked about the hotel

ข้อเสีย: The service, the noice, the upkeep, the housekeeping

ข้อดี: Comfortable bed. Good buffet breakfast. Convenient for the conference centre. Pool

ข้อเสีย: Not really. Of its kind it was good.

ข้อดี: Caught a weekend rate that included breakfast. Very nice.

ข้อเสีย: Initial trouble checking in but that may have been a booking.com problem. My middle initial was put in front of my last name so my name did not seem to be in the computer. Fortunately I had my confirmation page with me and they were able to take of me right away.

ข้อดี: Quiet location. Clean facilities. Staff were very helpful and accommodating. Good food. Great cookies!

ข้อเสีย: No.

ข้อดี: We had a very early flight so needed to stay near the airport. This hotel is about an hour away from Chicago by train. The trian is fine during the day but I would not want to be getting off at the local airport station (near the hotel) at night time. A taxi costs about $30. The hotel room was spacious and very clean with a very nice bathroom. The restaurant has a very limited menu but the food is good. The breakfast continental selection was excellent; the hot food was not so good.

ข้อดี: Liked the warm cookie upon check-in, lemon ice water in lobby and updated rooms and restaurant.

ข้อเสีย: $review.cons

ข้อดี: It was convenient to airport,and had a reasonably good food and bar service.

ข้อเสีย: $review.cons

ข้อดี: The express checkout

ข้อเสีย: $review.cons

ข้อดี: CLose to were business meetings being held.

ข้อเสีย: $review.cons

ข้อดี: Breakfast

ข้อเสีย: Dated, rooms not very clean, room doors are glass with curtains (not very practical), interior of rooms beat up, dated, and in need of serious renovation. Not typical of other Embassy Suits I've stayed in.

ข้อดี: Stuck in Chicago due to missed flight. Family of 6. Priced hiring a car to make the 3 hour drive home but was quoted twice as much as the room rental. We stayed overnight, caught the morning flight and are glad we chose to stay. I can't stand most included breakfasts at hotels. I hate institution eggs and microwaved bacon. Refreshing to have omelets made to order. Good selection of extras like French toast (made on the griddle) sausage, scrambled eggs, bacon etc. Room was excellent too.

ข้อดี: Great location for shopping and restaurants.

ข้อเสีย: Rooms need to be updated and staff are not as friendly as I'm accustomed to when staying at Hilton Honors properties. Elevators are slow, so wait time can be longer than expected.

ข้อดี: We liked the location being close to the convention center.

ข้อเสีย: The whole building was vastly under staffed. We could see the frustration in the eyes of the existing staff. Management was overwhelmed and appeared not to have proper training or experience. The elevators were not all operating and it took far too much time to get from the top floor to the lobby. The breakfast was cold and under cooked. On the last day of our stay the D.E.A. made a bust and was running around with guns drawn, while looking for someone. This made the reason for hearing people knocking on the door in the next room all night clear. I will be staying at the Hilton next year.

ข้อดี: We loved everything! Mostly, we loved the attitude of the staff. They made us feel welcome and went overboard to be helpful.

ข้อเสีย: Didn't like having to leave.

ข้อดี: The room, the fact that there was a restaurant,and a breakfast

ข้อดี: The hotel's facilities are excellent. It offers a breakfast as part of the room package that's wonderful; a chef cooks omelettes to order and there are a wide variety of other great breakfast items to add to your plate(s).

ข้อเสีย: The hotel's staff was very cordial, however I had a concerning experience with the reservations staff. As is my practice, I called the hotel the day of my arrival (May 23)to confirm my reservation. I was advised that no reservation had been made in my name. The clerk apparently searched for it in a variety of ways, but was unable to locate it. I eventually made another reservation through hotel staff. When I arrived at the hotel for check in, the counter clerk found both resrvations. She kindly canceled the second reservation (without penalty). No one seemed to know why my Booking.Com reservation was not visible (made on May 14) was not found by the hotel staff person I talked with earlier on May 23.

ข้อดี: Liked the valet parking, the breakfast that's included, and its location in relation to the Stephenson Convention Center. Comfy bed.

ข้อเสีย: Poor service in the tavern, we walked out in anger. Coffee supplied in the rooms was just nasty tasting (Rain Forest French Roast, Yech!)

ข้อดี: Spent overnight at thew hotel. Good service and helpful staff.

ข้อดี: Enjoyable and quiet

ข้อเสีย: $review.cons

ข้อดี: Ease of getting from O’Hare and back. The staff was excellent, checking each day to ensure our comfort and pleasure. Dry clean and beautiful!! Would stay again on my travels!

ข้อเสีย: Nothing!!

ข้อดี: Clean setting and great staff

ข้อเสีย: More verity in food selections.

ข้อดี: Big room

ข้อเสีย: No free wi-fi

ข้อดี: I was only there for half a day for a layover. The staff was really nice and professional. They were able to move me to a different room when mine began smelling of cigarette smoke. They also retrieved my kindle from the previous room when I forgot it.

ข้อเสีย: The hotel itself was older/not in the best condition as portrayed in the photos

ข้อเสีย: No microwave or mini fridge in the room and room service was a little pricey. Bathroom wasn't as nice as I expected

ข้อดี: The facilities and staff were very nice. The restaurant and bar staff very friendly and accommodating. Room was comfortable and spacious. Good location.

ข้อเสีย: We booked a king bed but during check in was told the website I used is whatever is available. Wasn't happy about that. They did switch us the second night when one became available for the rest of our stay. The website thru Kayak was GetaRoom that booked the room. So I suggest to confirm your type of room before you stay if you go thru that website.

ข้อเสีย: There was no warm blanket on the bed. It felt like there were 5 sheets stacked together but no warmth. Room by the elevator was noisy. Not handicapped and was put in handicapped room which was kinda annoying.

ข้อดี: Rooms were really big, great staff, clean hotel

ข้อดี: The young woman at the front desk was exceptionally helpful. She was extremely pleasant and helped me out immensely. I can't remember her name exactly, but I believe it started with a K.

ข้อเสีย: The service at the hotel bar. I stopped in twice over the weekend and could barely get the bartender or server's attention long enough to place an order or even pay the check! They were both eastern European.

ข้อดี: cost effectiveness

ข้อเสีย: no room service, no hot water pot in room

ข้อเสีย: room refrigerator wasn't working properly

ข้อดี: Good service

ข้อเสีย: Construction going on outside the hotel

ข้อดี: The staff was very helpful and the shuttle to Hyatt Regency near the Convention Center was a great convenience.

ข้อดี: Nice

ข้อดี: Great value for quiet and modern room. Staff was very nice. They let us check-in at noon. Red bar has great food and appetizers.

ข้อเสีย: Construction outside of hotel entrance was an eyesore.

ข้อดี: Great location, close to airport and CTA blue line. Beautiful interior, great room. I would love to stay here again

ข้อเสีย: Mattress a little too firm

ข้อดี: Everything was seamless from check in to check out. The in hotel restaurant was tasty. The rooms were spotless. I appreciate that our room had a balcony with a great view of Rosemont. Everyone was friendly. I loved the proximity to the Rosemont Entertainment Center and the Fashion Outlets of Chicago. I would absolutely come here again

ข้อเสีย: Paying for parking is irritating and the parking garage is a little bit from the hotel.

ข้อดี: Convenient hotel for bus travel

ข้อเสีย: Location is a drag

ข้อดี: Staff were personable and attentive, easy to speak with and helpful.

ข้อดี: Rooms were spacious and beds were incredibly comfortable. Just what we needed after two days of traveling from abroad.

ข้อเสีย: The fridge was tiny and you couldn't fit leftovers inside. The fridge also had old, gross food inside.

ข้อดี: Very comfortable bed

ข้อเสีย: No chair in room, other than desk chair. What seemed like dozens of monitors in bar/restaurant made it hard to relax

ข้อดี: Great location, with easy access from your parking garage. Polite and helpful stay. Great breakfast buffet.

ข้อเสีย: Big T.V in our room #302.

ข้อดี: Great hotel bar with happy hour and great food. Airport Shuttle service Clean, comfortable rooms.

ข้อเสีย: Parking situation is difficult when arriving and checking in.

ข้อดี: Great value. Very nice design. Convenient location. Polite staff.

ข้อเสีย: Full parking lot. Long walk to the room.

ข้อดี: The whole interior is very good design. The fitness center is nice and clean.

ข้อเสีย: We can overhear people talk next door and baby cry. Also, when the neighbor used to slam the door at night or maybe let the door close itself too often, that was like a nightmare.

ข้อดี: Excellent facilities and extremely nice and helpful staff.

ข้อเสีย: Parking was a nightmare, and if you could find a space it cost $30 per night. They could also use another set of elevators.

ข้อดี: Very good located. Near to airport and good public transport to downtown.

ข้อเสีย: The restaurant quality is poor. Service staff with the exception of reception is horrible.

ข้อดี: Inexpensive, excellent staff and great location

ข้อดี: That they were able to accommodate us after the error by Booking.com

ข้อเสีย: The hotel was fine, I will not use booking.com again.

ข้อดี: The hotel was very clean and the staff was very helpful and courtious, though I did not care for paying seperate for parking.

ข้อดี: Hotel Staff were nice and helpful,rooms were spacious and organized in a way for better privacy

ข้อเสีย: Housekeeping wasn't great ,they forget to add some major amenities like soap or even towels sometimes, we had an incident were housekeeping would have the alarm on to make us wake up earlier, this happened twice in two rooms, sheets didn't change for all 4 nights we stayed

ข้อดี: Lively. Lot of things going on all weekend - seminars, receptions. Easy access to main roads and interstates. The staff was well informed about travel in the area.

ข้อเสีย: It was a long trip from the room, through the lobby, and out to the parking/garage area. No pool. Breakfast was expensive for a family.

ข้อดี: front desk staff were very courteous and helpful

ข้อเสีย: housekeeping did not always refill coffee, soaps, etc.

ข้อดี: clean, access to O'hare

ข้อเสีย: No pool, pay internet

ข้อดี: Convenient location, staff was extremely nice and helpful.

ข้อเสีย: No exhaust fan in bathroom just a big hole. Problems with the cooling system.

ข้อดี: Room was spacious and clean. Also, great customer service!

ข้อเสีย: I liked everything!

ข้อดี: The staff was extremely courteous and professional. The gentleman that checked me in was very gracious and attentive.

ข้อดี: 1. first handicapped room given was funky. 2. second room was on a different floor 3. air conditioner did not work in second room well 4. toilets are too low 5. no micro wave oven 6. charged for water and parking

ข้อเสีย: only good thing was it closeness to Arena

ข้อดี: The hotel is very conveniently located by O'Hare and the staff was incredibly nice and very helpful. The building and facilities are a bit dated, but nothing that would prevent me from returning. It had everything I could ask for along with convenient airport shuttle. Nice bar and restaurant too.

ข้อเสีย: I can't really nitpick anything of consequence. The rate was not very low, but I did book this last minute due to flight cancellation.

ข้อดี: The room was clean. It looked clean. It smelled clean. The bed was comfortable. The room was quiet. I would stay here again.

ข้อเสีย: My room was in need of a better update. The room looked very modern but had a lot of qwerks. The room had 2 TVs but only one of them worked. We did not complain but notified the staff and they were going to fix it. The toilet tank cover was not correct for the toilet. At the corners I could see into the tank. The room was separated into 2 rooms by a door with a bathroom in the middle. The bathroom door had to be closed in order to get from the bed room to the sitting room. The overall hotel had very modern finishes but some of them were poorly executed. For example the wallpaper was very trendy but sometimes the pattern was lined up and sometimes it wasn't. Overall the staff was great and the room was clean and compfortable. If you need a quick overnight stay, this place is great.

ข้อเสีย: They refused to refund my money which I have not checked inn I cancelled my booking an hour later after I booked.

ข้อดี: room was quiet and had good black out drapes

ข้อเสีย: breakfast was about $20... not worth it

ข้อดี: I Had a great stay and I was well taking care of. I Missed my flight and had to stay in Chicago but arrived late to the hotel. My flight was booked for 7 the next evening. The staff.arranged for me to stay a while longer so I could rest. I'll be staying with them every time I am in Chicago. thanks a million.

ข้อเสีย: No bad comments to say about my stay.

ข้อดี: Rooms were spacious and clean. I wouid recommend the restaurant, although they are not cheap. The exercise room was well equipped.

ข้อเสีย: Charge for internet service

ข้อดี: Every thing was great. The only flawl was that the toilet was stopped up, and was slow and quircky even though they sent a maintenence. man to try to fix it. Since we were only there one night it was no big deal.

ข้อดี: We staid on an overnight before going to Quebec. The only problem we had was finding out how to contact themn for the shuttle from the airport when we arrived. They are not listed in the Hotel kiosk Information at O'Hare Airport.

ข้อดี: Large room, comfortable bed at a good price

ข้อเสีย: None

ข้อดี: The room was clean and comfortable and the staff helpful. I also found the free airport shuttle to be very helpful although I didn't find any reference to it in the terminal, instead having to ask one of the City bus representatives. Good access to the blue line in conjunction with the shuttle.

ข้อเสีย: There was no hot water for a shower in the morning so the only option was a very unpleasant cold shower! The breakfast buffet wasn't as 'bountiful' as the hotel's page suggests (though this may have been as I was a bit later than most business travellers). Also I would have appreciated some form of free internet access, be it WiFi or a free business centre (both were present but were paid).

ข้อดี: Excellent hotel, very comfortable and great value for money. Useful location for O'Hare airport.Good internet connections available in the lobby for those travelling without a laptop. Very helpful and courteous staff.

ข้อเสีย: Far from downtown Chicago. Restaurant prices seemed high even for an upmarket hotel. A reasonable priced family restaurant is close by for the traveler on a tighter budget

ข้อดี: location

ข้อเสีย: It was very infrequent and slow the transfer from the airport to the hotel and vice versa

ข้อดี: the friendliness and efficiency of the staff

ข้อเสีย: no

ข้อดี: Great staff, from Denny the bellhop to the gentleman serving at breakfast, and front desk check in.

ข้อเสีย: Would have preferred to stay at a newer facility that isn't showing it's age...my fault for not finding out.

ข้อดี: Quite and comfortable rooms. Excellent room service, both in terms of food quality and prompt service.

ข้อเสีย: $review.cons

ข้อดี: we were only there about five hours as we came in on a plane in the middle of the night! The bed was wonderful after a long day in the air!

ข้อเสีย: My friend and I arrived at 2 AM via air! I called the hotel as soon as we landed to find out where to get the shuttle. Not being familiar with the airport and there being few people to ask directions/locations, etc it took my friend and I about 10 minutes ( 15 at most) to find the correct pick-up location. We saw the driver drive into the shuttle area just ahead of us as we were walking to that point! He drove in, slowed down and left when he did not see us! I had to call the hotel again and wait another 15 minutes for him to return! His comment was "I didn't see anybody - I thought you'd be right there!" It seems to me - at 2 AM - -picking up two people - he would have waited a few minutes! That was a little irritating as we were very tired after a long day of traveling!

ข้อดี: The well equipped swimming-pool free use ... among other things.

ข้อเสีย: The prices/quality of resturant and of the internet point could be better refined ... but no problem arose!

ข้อดี: Location was good for an early morning flight

ข้อดี: Room design and comfort. Bar/lobby area. Gym and pool

ข้อดี: The design and architecture of hotel is aesthetically pleasing and the beds are highly comfortable

ข้อเสีย: Staff was not hospitable and seemed annoyed to help or make suggestions to local venues. Talked to three different hotel receptionists and none of them left me wanting to return.

ข้อดี: They charge for parking???? That's ridiculous

ข้อเสีย: Parking is a bit difficult, having to validate parking everyday ia a pain but the hotel is beautiful, clean and comfortable

ข้อเสีย: The pool close down when we got there but got free cancellation without penalty which was good

ข้อดี: Location was very convenient for the activities we had planned. At least two very good restaurants within easy walking distance.

ข้อเสีย: Difficult to find, even with GPS, because of blocked off roads. Confusing parking structure available across the street. On-site parking was limited, but fairly priced.

ข้อดี: Bed súper confortable and I love they have ( a shuttle) transportation from the airport to the hotel.

ข้อเสีย: Everything was perfect for me.

ข้อดี: The facility was clean. The front desk was very helpful and it made checking in and out very easy. The bed was very comfortable and the hotel was quiet.

ข้อเสีย: Only issues we had was no remote in the room for the television. The phone inside the room was not on. The ice machine was located on a different level.

ข้อดี: 106 dollar for a clean room

ข้อเสีย: 33 dollar parking fee makes the hotel fee an expensive stay. Just another way to charge more especially if the car stayed on the aloft property. BS really

ข้อดี: Good location for shopping and dining. Out of towners: you are not downtown Chicago at this hotel. The train is within walking distance. Beds were very comfy and towels were great.

ข้อเสีย: Room was not super clean.

ข้อดี: Free coffee

ข้อดี: Very clean nice bedding.Great staff.Luxury style comfort setting.

ข้อดี: The design, furnishings, bar, and the little snack counter all proved to be just what we wanted.

ข้อเสีย: No complaints, though the staff was a little unsure about the shuttle running to the hotel our event was at.

ข้อดี: Great location if your at a convention at the nearby Rosemont CC which is an easy walk. Room are comfortable and quiet. The lobby is trendy but nice and not that techno as some reviews say.

ข้อเสีย: The rooms don't have drawers so you basically live out of your suitcase which is ok for a few days I guess but why not have a small chest of drawers?

ข้อดี: very modern and different from standard US hotels

ข้อเสีย: 30 min wait for airport shuttle

ข้อดี: Bed bugs. And I told them and they never called me back. We couldn't sleep from itching

ข้อดี: The bed was really comfortable, and the amenities in the room are perfect for an overnight stay for a weary traveler just coming in to O'Hare from a long trip.

ข้อเสีย: It might be helpful to have more than one shuttle van to go to and from the airport. The 7:30AM shuttle bus filled up before the 7:30AM departure time, so I had to wait wait for the 8:00AM van, which was a little bit late, and I didn't end up leaving the hotel until 8:15AM, which is the time I was supposed to catch a bus to go on for further travel. Perhaps at peak times if there were more than one van or some sort of sign up the evening before to get a sense of how many people need to use the shuttle, it would allow guests to take the shuttle they need to arrive (as close as possible) to the connections they need at O'Hare.

ข้อดี: Bedroom and bed comfortable

ข้อเสีย: The waiting time for transfer was too long 28 minutes

ข้อดี: I stayed here during a conference that was being held at the Westin O'Hare about 1.5 miles away. It was clean, comfortable, and most of all, affordable - even with Ubering to and from the conference every day, I saved a good 30% off of what I might have paid had I stayed at the Westin. Staff were great, the room was nice enough, and I really enjoyed the gym and pool. Lots of good delivery options via UberEats and other local restaurants, so I didn't go hungry. There's also a Target about a 10 minute walk away, which is basically heaven for me. I'll be staying here every time I head to Chicago, assuming the price stays this low!

ข้อเสีย: The bed wasn't super comfortable, but they made up for it with lots of varieties of pillows. Breakfast was a bit sparse - think super thin microwaved bacon and boxes of cereal - but for $10 I wouldn't expect much else.

ข้อดี: It has an old Chicago cool feel. Unexpectedly . Close to decent food and casino. Clean. Staff is well trained and friendly.

ข้อเสีย: I didn’t notice the hotel shops on checkin so I bought 3.00 waters from the vending machine s all week and they were half price at the store. My fault. It was my sons 21st birthday so rehydration was paramount . It got exspensive. Wow, still hung over. Thanks Chicago!

ข้อดี: Everything

ข้อเสีย: Nothing

ข้อดี: Staff was very helpful and courteous, the shuttle drivers were prompt and the room was updated with very comfortable mattresses. The bathroom was clean and well stocked with towels and washcloths. We had a great dinner at the restaurant at the end of the building, Shoeless Joe's, which was easy to walk to and open late. With free breakfast, Wi-Fi, and proximity to O'hare airport, can't beat it.

ข้อดี: Great check in service, large rooms, free airport shuttle at .005 and 0.35 past the hour. All in all a very convenient stay.

ข้อดี: Good simple place to stay with close access to airport.

ข้อเสีย: construction in parking lot was annoying. Tar covered lot, so we had to park next door and walk to hotel.

ข้อดี: Van driver went out of his way to help. The front desk staff were courteous and professional.

ข้อเสีย: The facilities were run down - we had two rooms next to each other. Unfortunately one of the rooms we had entry to had people already in the room.

ข้อดี: The breakfast was amazing

ข้อเสีย: I was disappointed that parking was NOT free as advertised on the kayak.com and Expedia.com websites

ข้อเสีย: You did not give me the bill. Please send me the bill to manjeer@gmail.com

ข้อดี: Nothing at all. Toilet was not clean, elevator was broken, breakfast was nasty. I could go on for days. Beds were old and I felt springs from bed when laying down. I don’t recommend anyone to stay here felt like I was at a motel.

ข้อเสีย: Pickup took thirty minutes. Though I was in the proper spot, they claimed that I missed the van.

ข้อดี: Staff was working hard. Price was decent.

ข้อเสีย: Staff gave us the key to the wrong room, people were already in there. Bathroom was a bit dirty.

ข้อดี: We were there only a short time. The front desk staff was very helpful. The room was clean and comfortable.

ข้อเสีย: There was a lingering smoke smell in the bathroom. In addition, it would have been nice to have queen sized beds instead of full size. It was small for two people to share a bed!

ข้อดี: Close to airport

ข้อดี: My room was nice once I got into it.

ข้อเสีย: BUILDING: When I arrived, I literally thought the hotel had shut down because the property and building looked like a mangled construction site. I found the entrance and attempted to check in. CHECK IN DISASTER/ CUSTOMER SERVICE: I gave the girl my name and she laughed at me and told me I was in the wrong hotel. I confirmed the hotel name and showed her my confirmation email. She gave me a confused look and said that I didn't have a reservation because I must've booked last minute... I booked two weeks beforehand. She then told me that she would just run my card and book me a new room- but I had already paid!!!! Then she told me to print out my confirmation email from their computer, but both browsers were so old, it wouldn't pull up my email account. After going back and forth, she had me send my confirmation email to her personal email because the company email wasn't working. She NEVER apologized for the inconvenience. Finally, she gave me a room key, but didn't give me any sort of directions to my room (so I thought it must've been an easy room to find). Wrong. They had a sign that blocked the hallway saying that this part of the hotel was closed. My room was down that hallway. Construction everywhere. Smelled awful. I ended up walking around for a bit in the creepiest looking hotel (think murder movie style with construction and plastic sheets hanging over certain hallways), then just ignored the sign and walked behind it to get to the room. BREAKFAST: I woke up the next morning, checked out, and walked to the attached restaurant for the complimentary breakfast that comes with the room. I got there and the greeter accused me of stealing breakfast (terrible, stale food) because I didn't have a room key. Awesome.

ข้อเสีย: The decor was old and the hotel had an unpleasant smell.

ข้อดี: Near location to Ohare airport

ข้อเสีย: Out of date and warn out

ข้อดี: Concierge was helpful with tips concerning to explore Chicago

ข้อเสีย: upon arrival the shuttle took a long time ... all the others ran on time

ข้อดี: The service from the staff was exceptional. I cannot praise them highly enough.Excellent location for the airport and plenty of places to eat are nearby.

ข้อดี: perfect for overnight stay at ohare. nice bar attached to hotel which stays open late if your flt is late arrival

ข้อเสีย: shuttle bus could run more frequently. but this is a problem with all hotels at ohare

ข้อดี: Location

ข้อเสีย: Could not get the room warm and no extra blankets. Hilton needs to replace the windows

ข้อดี: Nice beds and AC

ข้อเสีย: Cleanliness and more eating options

ข้อดี: Location, clean, comfortable, quiet.

ข้อดี: Convenient to airport

ข้อเสีย: It's so big you feel like you're in an airport walking the mile to your room. It's also really expensive for a single night convenience stay.

ข้อดี: my bellman was fantastic. he took me up to my room and made sure everything worked before leaving.

ข้อดี: Nice staff

ข้อเสีย: Parking

ข้อดี: The place was comfortable and easy to get to.

ข้อเสีย: Flight was cancelled so I tried to get a room. Staff quoted me $350 for a night. I told them their online listing was $100 less, showing them on the Kayak app. They instructed me to step out of line and "book it if you think you can get a room", which I did.

ข้อเสีย: My husband went to make coffee in the room when he got water from the sink it was a milky white color. We tried a couple more times to see if it was a fluke, it was not. When we called down to the desk she said she would send maintenance, it was 12:30 am and we had just gotten in on a flight so we just asked for a bottle of water. We were told that it would cost $4 for one when it was their water that was not clean. Worst customer service we have ever had at a Hilton.

ข้อเสีย: Shower and general update needed

ข้อดี: Next to airport

ข้อเสีย: They took advantage of flight cancellations and jacked rates up to over $400. Hotel is very worn and even if clean would still only offer comfort of budget motel

ข้อดี: Thank you for allowing me to check in very early!

ข้อเสีย: Bed/pillows were pretty uncomfortable. Lighting in bathroom left the shower pretty dark.

ข้อดี: Location, Location, Location. This is the biggest selling point and the convenience to Terminal 3 is outstanding!

ข้อเสีย: Beds are a bit stiff and dated. Not very comfortable.

ข้อดี: Convenient location, with helpful staff and friendly attitudes; clean and ample rooms, comfortable beds; convenient restaurant.

ข้อเสีย: We were billed for services we did not receive, and had to deal with reception-desk help in order to resolve the problem; problems continued following our stay.

ข้อดี: Excellent hotel in excellent location.

ข้อดี: Quick, painless checkin and check-out process

ข้อเสีย: Received a 2am call to inform me that my food delivery was at the front desk. I was sleeping, and had not ordered any food.

ข้อดี: convenient for early flight

ข้อเสีย: food may be expensive

ข้อดี: The soft bed with brilliant white clean bed sheets and covers was excellent. i enjoyed the pleasent fragrence that was coming out from the linens..the toiletries also were excellent.

ข้อดี: Room clean and quiet, large comfortable bed

ข้อเสีย: Check in (near to midnight) seemed to take for ever - over 30 minutes - due to staff shortage, but surely they know people are expected arriving on planes? Everything seemed to be charged for, eg wi-fi, vanity sets

ข้อดี: $review.pros

ข้อเสีย: If one more casual restaurant/cafe is available, it's great.

ข้อดี: Bed

ข้อเสีย: Restaurant prices

ข้อดี: Very friendly staff, clean, nicely appointed hotel, very convenient to O Hare.

ข้อเสีย: The prices of meals were a tad high for what you get.

ข้อดี: Location

ข้อเสีย: They screwed up the reservation