โรงแรมใกล้ สนามบิน ชาร์ล็อต ท่าอากาศยานนานาชาติชาร์ล็อตต์/ดักลาส

ข้อดี: Good staff

ข้อเสีย: No restaurants

ข้อดี: Good restaurant on property, large very clean rooms, big bathroom.

ข้อดี: The property was clean

ข้อเสีย: The front desk attendant Katrina was awesome and very helpful and kind.

ข้อดี: Front desk staff very kind, compassionate.

ข้อเสีย: Keep the bar and restaurant open later when there are customers waiting. Adjust your schedule to match unanticipated volume due to flight cancellations. Didn’t hurt me, but you missed an opportunity.

ข้อดี: We had a very late check in, and the woman at the front desk was understanding and amazing. The hotel was clean, easy to navigate and ended up saving us money by leaving our car and just using the shuttle to and from instead of airport parking.

ข้อดี: We arrived very late due to cancelled flight (literally booked our stay from the airplane flight in to CLT). Staff was very accommodating and kind. Hotel was very clean. Dining room/room service closed for the night, but there were microwave meals available, so glad! Staff also offered list of local places sill open for food delivery as another option. They did try to make our stay as good as possible given our travel issues.

ข้อเสีย: Bed was very firm (too much after sitting in an airplane seat for several hours) and coffee maker was broken. No biggie on the coffee maker, things break and there's coffee in the lobby. First time in a Hilton with such a firm mattress.

ข้อดี: Everyone and everything in the hotel surpassed my expectations

ข้อดี: The staff was super helpful

ข้อเสีย: N/A

ข้อดี: Friendly, courteous, efficient staff. Meals delivered to room from outside restaurants no delay. Airport shuttle was very convenient.

ข้อเสีย: Room was comfortable enough but not super comfortable

ข้อดี: Great location

ข้อเสีย: Forgot to call ylus about the shuttle

ข้อดี: Very clean Staff was very helpful Breakfast buffet was delicious Would highly recommend this hotel

ข้อดี: Proximity to airport...able to get dinner(tho not very tasty) and a beer.

ข้อเสีย: Did not know that we needed to call for shuttle at airport so waited a long time...

ข้อดี: Nothing

ข้อเสีย: Nothing it was so dirty outside there where groups of people outside listening to loud music out of their cars in the parking lot and in the lobby area wasn’t any better :( I didn’t even go up stairs to the room . Kathy at the front desk was EXTREMELY rude!!!!

ข้อดี: Everything was incredible from the look of the hotel to the rooms. It was all incredible close to amenities amazing views of the city and great service all away around.

ข้อเสีย: The pool wasn't open but covid what can you do.

ข้อดี: Customer service, room service, food, gym.

ข้อเสีย: Location is isolated . Bugs inside the rooms (lady bugs, stink bug). Property may need to hire an exterminator. I just removed the bugs personally.

ข้อดี: Friendly staff, breakfast package.

ข้อเสีย: Wall is paper thin, noisy.

ข้อดี: Comfort of beds was great. The Lobby was very attractive. Room was clean, but not sound proof.

ข้อเสีย: Requested additional wash cloth that never came. The ceiling had been repaired at one time for a water leak and needed permanent repair as it was beginning to deteriorate. Had to call about internet access. No one explained about free (unsecured) line vs. premium secured line at a cost. No one fully explained that they would be charging incidentals to credit card just in case. Found a $54.63 charge to my account for nothing that I'd used upon my return home. View was of the rental car lot which was fine except for the fact that the following morning the staff would turn on car alarms to find the vehicles which was very disruptive when trying to sleep.

ข้อดี: One of the nicest Sheraton's I've stayed. Wonderful staff and lovely rooms.

ข้อดี: Staff were outstanding at all times Kudos to hiring management for understanding the importance and knowledge to choose those who know how to deliver excellence! Very nice rooms with comfortable clean rooms. Would definitely stay again and highly recommend!!

ข้อเสีย: The broken shower head on the Club floor in the room that I was staying in. And I wish i had a patio.

ข้อดี: Very close to airport and hotel shuttle was great.

ข้อเสีย: Bathroom had water spots and carpet looked dirty.

ข้อดี: Well done lobby area and comfortable rooms.

ข้อเสีย: Bedroom needed a fridge and breakfast buffet was $14.

ข้อเสีย: There was only one desk clerk for a very busy check-in process.

ข้อดี: For the price I think that breakfast should of been complimentary.

ข้อเสีย: to pay for breakfast.

ข้อดี: Was supposed to get free breakfast, when I asked- was told That it was booked 3 rd party so it did not apply.

ข้อเสีย: Being on first floor.

ข้อดี: I really liked the modern decor and the staff was friendly and helpful. Also the kids eat free which was a blessing because we saved money. We were able to eat at the restaurant on several occasions.

ข้อดี: We were granted a late checkout of 2pm.

ข้อเสีย: Lots of airplane noise throughout the night.

ข้อดี: Room was clean and comfortable. Shuttle was on time staff was polite

ข้อดี: Close to airport for overnight Prompt airport shuttle Has a restaurant that is open

ข้อดี: I enjoyed the luxury.

ข้อเสีย: Pricing.

ข้อดี: Comfy beds, spacious room, very clean, close to airport and the shuttle was great.

ข้อเสีย: Food at the store downstairs was really overpriced (I know all hotels are), out of coffee in the morning when we went to leave

ข้อดี: The room we stayed in was clean, contemporary, and comfortable. The staff was great and the breakfast was delicious! Highly recommend the breakfast add on to your room.

ข้อเสีย: I asked if we could check out a bit later than 12 and was denied.

ข้อเสีย: Hotel is under renovation. I arose early to catch a plane and found there was no hot water for my shower. Also, the coffee pot in the room had not been properly cleaned.

ข้อดี: Everything was very nice unwell kept a constantly saw housekeeping as well as the front desk staff cleaning.

ข้อเสีย: Everything was great except for the lady who saw over breakfast. Every morning she made smart huffs and puffs on the DL and on the last day of my stay she literally snatched a set of stainless steel serving tongs out of my hand it's crazy. The rest of the stuff is outstanding specifically Tiffany at the front desk she always had a smile on it always greeted me with kind words I enjoyed my state nevertheless of the b**** at the breakfast bar LOL it's a fine hotel.

ข้อดี: Great

ข้อเสีย: N/A

ข้อเสีย: Breakfast was bad no milk for cereal pantry stale

ข้อดี: Close to airport

ข้อเสีย: Beds

ข้อดี: Clean

ข้อเสีย: I would have rather stayed next door - staff was much more helpful Shuttle not running till 8am and no long term parking available unlike home2

ข้อเสีย: They said that they would start serving breakfast at 6am, and they didn't have anything out at all

ข้อดี: Nothing

ข้อเสีย: Poor customer handling by hotel manager/poor breakfast quality &quntity/very limited items in bad conidition.

ข้อดี: The king suite was spacious, luxurious and clean. Everything was top notch

ข้อเสีย: The morning staff did not cue me for the airport shuttle as they said they would. Did not have as much professionalism as the night staff.

ข้อเสีย: It was just gross. For example, I took a hot shower and the bathroom doesn't vent well. The steam condensed on the ceiling and in some cases dripped onto the ground. The drips were this incredible yellow buttery mess. One of the most repulsive things I have ever seen in my life. Also it is very close to the airport but it is not possible to walk there, no matter which way you go you'll have to walk on a highway eventually, so you will have no choice but to take a $14 cab. (That's the minimum fare) Also there's a much nicer hotel in the same parking lot, I can't believe I was so stupid.

ข้อดี: The location was wonderful. We went to a Panthers game Friday night and was only a 15 minute drive to the hotel after the game. Even though it was 1 AM when we arrived, the staff was friendly and very helpful. I liked that the hotel had a security guard patrolling the parking lot. Saturday morning we went to the National White Water Center and it was only a 18 minute drive with traffic. Pool and hot tub were nice after a hard day of paddling and rope courses. Our room was quiet except for the occasional plane passing over. Thoroughly pleased with the breakfast options. I would definitely stay here again.

ข้อเสีย: Hard to find the hotel entrance from the highway since it is part of a thru way from the Mobile gas station. I drove past it twice before I was able to enter.

ข้อดี: I liked all of it. personnel is excellent all around. shuttle readily available. distance from airport is less than two miles. I got a good rate on internet site.

ข้อเสีย: not a problem for me, but the wake up call were jets from clt flying overhead

ข้อดี: Very clean

ข้อดี: The location was ok lots of places to eat near bpylr e0

ข้อเสีย: I didn't like the fact that there was no breakfast except for two eggs and a bagel in a box no housekeeping provided unless u stay 3 night and u get it iafter the 3rd night so my trash stay in the room and my sheets were so dirty looking and asked for clean sheets and I would change them myself but I never got them after asking several times

ข้อดี: The shuttle van driver was about the only nice person. Kept trying to call the front desk and no one would answer finally like after 4 tries waiting 3 minutes they answered

ข้อเสีย: Very outdated, curtains had small holes I was overcharge from the price booking.com gave me

ข้อดี: Room was nice

ข้อเสีย: Ppl were disturbing us a fight broke out int the hallway for at least 30 minutes and police were called.... our debit card was charged for two rooms instead of one and we were told one price for pet charge and was charged a different price when we arrived... room came with very limited dinnner ware

ข้อดี: I liked the very big rooms and bed was comfortable, staff was awesome , everything was clean and the price was right. Also free airport shuttle

ข้อเสีย: No sheets for pull out bed you had too request them, no happy hour , breakfast, or pool due to COVID , you also had to request ice.

ข้อเสีย: My Boyfriends car got broken into and when he told the staff they told him they get break ins every weekend and they don’t have camera so BEWARE!!!! Also when we got to our room their was women panties in our bathroom so that tells they didn’t clean it

ข้อดี: Location Shower head

ข้อเสีย: Cleanness of shower Staff attitude

ข้อดี: LOOOOOOOOOOVVVVVE! When I go to Charlotte I always book with them

ข้อดี: Everything was neat and clean

ข้อเสีย: Can’t complain

ข้อดี: Bed was super comfy

ข้อเสีย: The checking in/out process

ข้อดี: Overall clean and equipped rooms, very friendly staff, nice facility, good distance to Charlotte (only 15 min drive).

ข้อเสีย: Breakfast wasn't that great, ok on options but hot food was bland. A couple of stains on the carpet in our room but everything else was clean.

ข้อดี: The friendly and professional staff were the most notable of the whole experience. Everyone was very friendly and making sure that you had everything you needed. Loved the whole experience!

ข้อดี: The staff was extremely friendly and helpful.

ข้อเสีย: The inside of the hotel could perhaps use a little bit of a face-lift, but the rooms were clean and comfortable, with fridges, couches, etc, and I felt very welcome and safe here as a solo female traveler.

ข้อดี: Very good breakfast!!

ข้อเสีย: Not food room service

ข้อดี: Staff was very friendly. Starbucks on site

ข้อเสีย: Short-staffed housekeeping

ข้อดี: Great staff and service--everyone was very helpful and friendly. The rooms were spacious and clean and breakfast was enjoyable. The location was very convenient and the area/neighborhood was peaceful, clean and serene.

ข้อเสีย: There was a group of people on our floor that made a ton of noise one night as they came in and out of their rooms to visit each other across the hall. Honestly it felt like we were staying in a college dormitory. While I know that this is not necessarily the fault of the hotel, the noise carried heavily into our room during bedtime for our young son. It went on for an hour and was just miserable. We called down to the lobby to see if they could address it but, at 8pm, I'm not sure what they could have done.

ข้อดี: Very friendly staff Large comfortable rooms Complimentary hot breakfast Starbucks in lobby Free internet Very thoughtful design

ข้อดี: the staff is very friendly and helpful. the room exceeded expectation - bathroom is updated nicely and the bed was very comfortable. I didn't hear anything during my stay that would have kept me up. close proximity to uptown if that's what you are in town for.

ข้อเสีย: no complaints

ข้อดี: The staff were very helpful

ข้อเสีย: Nothing

ข้อดี: I loved the room. It had a beautiful set up and the removable shower head was great. It was nice to have a mini fridge for storage and the bed was surprisingly comfortable. Breakfast was generic but sufficient if you wanted to save money and buy lunch and dinner later.

ข้อเสีย: When my partner and I first arrived the receptionist was on the phone laughing and giggling to who ever was on the other line. We were only second in line but had to wait at least 15 minutes for service. The other receptionist was servicing another family and was quickly on the phone after speaking with them. In came another receptionist reprimanding her co-workers in front of everyone in the lobby. Very unprofessional! After our 15 minute wait we get to the receptionist only to find out that even though we had a reservation we would have to wait another 15 to 30 minutes to get the room we wanted! After driving 11 hours to North Carolina, that isn't what you want to hear. So we took the room initially offered due to being exhausted. We stayed at the Hyatt house a few months back and preferred that one much much better. It got 5 stars across the board! This airport Hyatt had a small closet, leaving at least half of my dress to rest onto the floor

ข้อดี: The room was HUGE for the price which was very reasonable. I didnt use the shower but the bathroom was clean enough. Bed was super comfortable and the room was very clean. I was more than impressed.

ข้อเสีย: Breakfast. Wish there was a better breakfast even though covid was happening. I would have liked a heads up from the front desk, when I ask what time breakfast was, that it was modified. Coffee had run dry when I went at 9 am.

ข้อดี: Breakfast was poor because they said they server breakfast but it was cereal and yogurt which they could have had frozen biscuits or other frozen items because of covid 19

ข้อเสีย: They was very nice and helpful.

ข้อดี: Very nice staff, convenient location near airport

ข้อดี: The staff on duty was very nice

ข้อเสีย: Someone knocking on our door waking us up saying that they left their keys after 11pm

ข้อดี: Perry was great even gave us a coupon for free appetizer at texas roadhouse

ข้อเสีย: Website states shuttle and no shuttle from airport. Waited 30 plus minutes then call and they said no shuttle. Got there and there’s a shuttle. Smelled like weed. Tv didn’t work at all. When I arrived they said they may not have a room for me.

ข้อดี: We just needed a spot for the night before we caught a flight early the next day. The room was clean and the shuttle service was key! We checked in- crashed- woke up and checked out - the staff made the quick stay painless. Thanks!

ข้อดี: Clean friendly and convenient

ข้อเสีย: Foam pillows -- too thick.

ข้อดี: Got stuck at CLT due to missed connection; on the plus side it's close to the airport and has a free shuttle ; front desk staff was pleasent; free breakfast was ok but not great

ข้อเสีย: Room smelled of dampness; beds were lumpy and uncomfortable

ข้อเสีย: They did not tell us that they were having work done to the cable system and only a couple of Chanel's worked. Also, the toilet would not flush. Wingate Made no efforts to correct either issue.

ข้อดี: Was quick and easy to get to from the airport, especially with a late arrival. Staff was helpful.

ข้อดี: The rooms were very clean and the beds were very comfortable.

ข้อเสีย: The staff could have been friendlier for one. And when booking our room it did say some facilities may be closed or things not offered due to Covid-19 but it should have been made clear that the pool was definitely closed and that there was absolutely no breakfast. These were things we were counting on and I would have thought with case numbers being down so much these would be back open. Had I known they definately was not being offered I would have chosen another location as we had to go out and spend extra money to buy our breakfast.

ข้อดี: property in good location. The room was very clean and comfortable.

ข้อเสีย: Did not have breakfast even do is advertise

ข้อดี: Friendly and helpful staff. Adequate number of staff, no waiting around, Easy check in and checkout. Clean and comfortable

ข้อเสีย: I did not like that cleaning staff went in my room in the afternoon. I didn’t think this was happening with Covid. Normally asking about towels etc cleaning is done in the morning so I did not expect it or really like that someone had come into my room in the afternoon when I was gone.

ข้อดี: Cleanliness and Service!!!

ข้อเสีย: We chose this specific hotel because it "provides" an airport shuttle; HOWEVER, when we asked the front-desk lady about the shuttle, she said that the shuttle services begins at 6:00 am. Our plane left at 5:50 am! We had to spend Taxi money, which we did not budget for. This a clear example of an illegal "Bait & Switch" practice!!!

ข้อดี: Their shuttle was quick and convenient. There were delivery menus available for hungry late arrivers.

ข้อเสีย: We experienced no problems during our stay.

ข้อดี: Location to the airport. Attentive staff. Airport shuttle service

ข้อเสีย: Room needed maintenance. Smoky smell in the corridors.

ข้อดี: Large, clean rooms. Room has refrigerator, AC/heater unit worked well, bathroom was updated and clean. No weird smells. Breakfast was more than just continental (eggs, sausage, grits, cereal, breads, fruit, etc)

ข้อเสีย: Weird light switches in the rooms, not very bright.

ข้อดี: That they didn't charge me for the room. They owned up to the issue. That right there definitely was appreciated since I had to pay another hotel for a room.

ข้อเสีย: Television had no signal which equaled no TV. The biggest issue was no hot water. After traveling the first thing you want to do once settled is take a shower. It was about 68 outside definitely not hot enough for a cold shower. Not being able to have a hot shower was a definite NO for me.

ข้อเสีย: 🥰 Loved it!! Tia checked me in last nite. She was pleasant, personable and helpful. I so appreciated a warm, inviting face and voice after a day of driving.

ข้อดี: We liked sitting area and vanity. The staff at the front desk were extremely friendly!!!

ข้อเสีย: We had a family of five. The sofa bed would not extend without scrapping the tv so we had to put all of our kids in one bed. There was only one tv in the room and it kept losing signal during the first two nights. There was a towel shortage due to no housekeeping so my husband and I had to wait until the evening on Tuesday to wash. The staff were able to provide us with towels for the rest of the stay. The ac unit sounds like it’s on its last leg. Several moments through each night our children woke up because of the loud, booming sound of the unit. It was hard for us to get the rest needed.

ข้อเสีย: When we check in, the staff was very nice and lively but he accidentally gave keys to a used room and then proceeded to change our room to a king bed and that was not the room I had requested.

ข้อดี: Location

ข้อเสีย: Mold & mildew on bathroom curtain. No clean towels for guest. Stains on couch, walls, bed. Sheets were old and thin. Not a good place to stay with children

ข้อดี: The size of the room was good the bed was soft and comfortable

ข้อเสีย: I went to the bathroom to shower and there was a bar of soap still in the shower on the soap holder. I wanted to crack the window because it was a beautiful day out and the windows are locked closed. There is one area together for I guess cigarette smokers and it just happened to be right outside my window so I could hear them laughing and talking every time people went out to smoke.

ข้อดี: Great everything . Don’t think twice . Book it

ข้อเสีย: The staff was rude. There were no batteries in the remote.

ข้อดี: Great location, free wifi, great free breakfast, clean rooms with comfortable beds, what more could you want?

ข้อดี: The room was just as expected - the same setup as every other Springhill Suites.

ข้อเสีย: The room was significantly smaller to the point where the pullout sofa could not even be pulled out and hit the tv stand. The room ad a faint odor that my kid made a comment about.

ข้อดี: Breakfast was good. Room was okay - an older hotel with some remodeling

ข้อดี: nothing

ข้อเสีย: everything

ข้อดี: Location and shuttle to airport

ข้อเสีย: Room was dirty. Cat hair everywhere, cat toys left in drawers. Ordered extra towels and sheets for my grandmother, they never brought it. House keepers walked over trash twice in elevator. I had to go to desk for Anything we needed.

ข้อดี: It was beautiful

ข้อเสีย: Nothing

ข้อดี: Great front desk service. Will stay here again next time I'm here and will recommend.

ข้อดี: Room was clean, staff was friendly and helpful, shuttle arrived to take us to the airport on time and was an easy experience.

ข้อเสีย: The AC unit in our room felt that 72 was far too cold and preferred to keep the room about 80. It did cool the room off around 4 am. Not sure if the AC unit had been off all day, but the room was very warm on arrival and took most of the night to cool off.

ข้อดี: the location was close to the airport

ข้อเสีย: The hotel was really dirty, the staff was awful, acted like you were an inconvenience to even be there, the carpet was filthy, no one at bar/dining area most of time even though supposed to be open, they ignored you when they did show up, there was construction. Room was extremely loud, huge cracks around door let in tons of noise and light. Bathroom tacky. Overall very tired and dirty with unattentive / rude staff.

ข้อดี: The bed was comfortable. It was 2 miles from Charlotte airport. So are other lodgings...Take your $200.00 elsewhere!

ข้อเสีย: Horrible hammering/banging noise from room next door for the entire day thru to 6:00pm! Staff was not at all accommodating about this problem. The staff showed no concern for the very loud noise. Mini fridge had a service man come twice. Finally replaced the fridge. My room key card had to be replaced three times. This is not, repeat not, a place interested in keeping their guests comfortable or happy.

ข้อดี: Room was very comfortable, and the outdoor area nice.

ข้อเสีย: The bistro & bar closes too early on weekend evenings! Seems like a small complaint, but after a lengthy flight it's nice to take a few moment to get a snack and relax. Even limited service until midnight would be great.

ข้อดี: Good location and very good amount of parking

ข้อเสีย: Room smelled, all carpets in 2nd floor were clearly not well maintained and room was noisy. When looking downstairs for refreshments, the cafeteria was little bit pricey. Room was not ready when I arrived.

ข้อดี: Clean and friendly.

ข้อดี: Decor, location, pool

ข้อเสีย: Some loud Guest partying in the lobby and staff did nothing

ข้อดี: Location

ข้อเสีย: All ok

ข้อดี: Proximity too the airport

ข้อเสีย: The room I was assigned hadn't been cleaned at all. There was dirty towels on the floor, one of the beds had been slept in, and the previous person's trash was still in the room. I ordered food at the kitchen and was told after my order was completed that a side wasn't available and a cheaper side was given to me without a discount on my meal.

ข้อดี: The gentleman at the front desk was very nice

ข้อเสีย: There were dirty towels in the elevator floor The hallway smelt like smoke The bathroom in my room had hair on the toilet The room was stale like it had not been cleaned or closed up There was a coffee pot but no coffee when we ask for coffee we were told they don’t supply coffee anymore

ข้อดี: There was no continental breakfast of any kind. No coffee in the room and the hair dryer was removed. The bed was comfortable. The room was very clean but needs to be remodeled as there were many small holes in the blackout curtains, a small wear hole in the arm of chair, rug needs replacement or thorough cleaning. the faucet in the tub was loose and when you pulled the shower lever the whole thing moved. Shower worked great but I was afraid when I pulled it, it would come out of wall Fan in bathroom was noisy. There was a coffee pot in room but no cups or coffee. The bed was very comfortable which made me happy. I have stayed at other Country Inn and Suites and this looks like it is being remodeled from outside but not the inside.

ข้อเสีย: That there was no hair dryer, coffee or continental breakfast offered and used covid as an excuse when nothing would of been open all could of been sealed. I have been to numerous hotels in the last nine months and they all offered coffee in the rooms and continental breakfast which included separate cereals, muffins, fruits and such forth.

ข้อเสีย: The room smelled of tobacco cigarettes

ข้อดี: I didn't like that there wasn't breakfast included. Just wish we had packaged breakfast available. That would've made the stay even better. Also, the shuttle service was not available due to Covid.

ข้อเสีย: Pre-packed breakfast included and coffee in the rooms available. The bathtub plug didn't hold any water. I was very disappointed!

ข้อดี: Everything else was satisfactory.

ข้อเสีย: Curtains wouldn't close for some of the 1st floor rooms.

ข้อดี: This wasn’t a planned stay, our plane was delayed. But everything from the staff to the comfort made this amazing!

ข้อเสีย: Breakfast earlier

ข้อดี: The beds were comfortable.

ข้อเสีย: Carpets were filthy. Air conditioner kept cutting off, so the room was hot, and the front of the unit kept falling off. There were stains on the furniture. There was a hole in the floor in front of our room's door (in hallway) with carpet over it. Bathroom door didn't lock. Hotel was in sketchy neighborhood and parking lot lighting was bad to non-existent.

ข้อดี: For a single person staying here one night it's not bad. But this isn't the best for a family or a couple enjoying a weekend trip to Syracuse area. I would never stay here again, I would spend more money for better quality next time.

ข้อเสีย: Entering the room it had a funky smell. Although everything was clean it just looked old and outdated. The bed was so low to the ground I could step onto it from the floor. The curtains had holes in it so the light shined through the holes in the morning. There was hair all over the bathroom too.

ข้อดี: Property in process of renovation. Some newer furniture and paint in room, but they left the old, stained carpets. WHY????? Appears the property is in transition to being a lower end 'holiday inn express" from a (ahem) "residential" hotel. Some of the more long term residents made themselves quite comfortable, taking over the pool, being loud in the hallways, leaving trash about the place etc. Management needs to decide which group they're catering to, but glad my family was only there one night. Described as non-smoking, but other guests were smoking-leaving cigarette butts in hallway, stinking the place up. Property could be better, but staff needs to work to enforce non-smoking, and noise policies so that a few guests don't ruin it for others.

ข้อดี: location to airport. very country like settting. good breakfast

ข้อเสีย: the noise upstairs was very loud. had to call front desk twice for noise complaint. nothing was done about the noise.

ข้อดี: Very close to the airport. Tasty breakfast. Laundry in the building. Large laundromat and supermarket directly across the street. Standard room with two queen beds had a small refrigerator and microwave. rooms are surprisingly well noise insulated. Regularly forgot how close this hotel was to the airport until walking outside and having a plane fly directly overhead.

ข้อเสีย: Housekeeper started banging on the door at 9am everyone morning to ask if I was leaving. Definitely not welcomed when you just got finished working at 2am and clearly have three more days on your reservation.

ข้อดี: Breakfast, the cookies and the lemonade.

ข้อเสีย: Furniture and carpet were stained. Their were ants in my room and from the response I received it wasn't the first time they had been informed of this issue.

ข้อดี: Close to airport

ข้อเสีย: Rooms and old and dirty looking

ข้อดี: We arrived at 2:00 am, saw the dirty room and asked for another room which was not available. However, staff came to clean the bathroon and brought clean bedsheets Breakfast was good.

ข้อเสีย: Wrinkled bed sheets and beds were poorly made. Nedsheets and pillow cases had stains and hair on them. Bathroom floor was not clean (blood stains on the floor, hair around the toilet and on the floor)

ข้อดี: The rooms will be nice when finished.

ข้อเสีย: The place was being renovated. And the doors were not secure from the parking lot into the hotel. I did not feel comfortable with such easy access for anyone to walk right into the hotel from the back entrances. Tile work was not completed, paint on the walls was not completed.

ข้อดี: didnt inform pool was closed and doing work on building,bathrooms old and stained,all needs work

ข้อเสีย: price

ข้อดี: Desk staff gave me a room per request on second floor. Room quiet enough.

ข้อเสีย: Curtain was for decoration only. Unable to close to shield out parking garage light outside window. A few table lamps did not work, one was not plugged in. No elevator to second floor.

ข้อดี: Great value. Pool. Better than average cont breakfast.

ข้อเสีย: Some minor renovations ongoing. No elevator for 2nd floor.

ข้อดี: Bed and TV in the room

ข้อเสีย: Only one bed in room, we had three Adults!, drain in tub was plugged, pool was closed(YES, STILL CLOSED AND IT WAS ONLY IN THE 90'S!!) Absolutely no urgency to fix Anything! Black mold spot in hallway, water damaged on drywall in bathroom.

ข้อดี: The price was good and breakfast was not bad.

ข้อเสีย: Carpets old, bathrooms small, drain slow, no microwave or fridge.

ข้อดี: Price

ข้อเสีย: No frigging elevator! Slow internet!

ข้อเสีย: Bad location of town. No early check-in allowed Staff was not all about pleasing the customer. I actually didn't even spend the night. Cancelled my reservation and stayed at the Hyatt. So worth it.

ข้อเสีย: It was ok...

ข้อดี: Location

ข้อเสีย: Room was already occupied had to switch rooms liquor bottles and furry handcuffs were found in second room ,hair on bed sheets

ข้อดี: Allowed pets

ข้อเสีย: Room was nasty smelled but i had no choice was only hotel to accept pets

ข้อดี: No breakfast only coffee...the room was nice but smelled moldy...bed was nice...front desk very friendly.....the hallway was dirty with socks and trash and smelled badly....if i had seen the place prior to booking i would not have stayed

ข้อเสีย: See above

ข้อดี: check in was fast and easy rooom was very nice

ข้อเสีย: n/a

ข้อดี: Good variety of breakfast items. Clean facility. Friendly staff.

ข้อเสีย: Breakfast ended early.

ข้อดี: The facilities were decent; room was clean; beds comfortable. TV worked. Staff was nice. Would consider staying again if the need arose.

ข้อเสีย: Very disappointed there was no refrigerator (of any size) in the room -- that seems almost standard in hotels nowadays. The breakfast was standard for continental, however, there was no regular coffee!! There continued to be no regular coffee during our entire time eating breakfast. Disappointed the outlets on the lamps did not work.

ข้อเสีย: Staff was rude, toilet broken

ข้อดี: Quick airport shuttle pickup, within 10 minutes Quick easy checkin and out Nice continental breakfast

ข้อเสีย: Room smelled of smoke on arrival--not overwhelming but noticeable at first. Bathroom could use upgrading, but clean and functional.

ข้อดี: I thought the hotel was very nice and modern and our room was clean.

ข้อเสีย: The room we stayed in did not have a mini-fridge or microwave. I brought milk with us for my toddler and I had to let it spoil overnight because there was no where to put it.

ข้อดี: Staff was nice. Excellent location if you are looking for something close to the airport. Definitely consider this place if you are trying to save some bucks, not a bad price for what you get.

ข้อดี: Location and price were good. The sheets were clean and there were no bed bugs. Breakfast was standard fare.

ข้อเสีย: The shower curtain was dirty and the tub had light residue buildup. The staff was slow, unfriendly, and let the phone ring for several minutes while I was checking in. The hotel smelled of cigarette smoke and it was obvious the owners don't care to keep the place nice.

ข้อดี: The staff was so friendly, even jumping my battery when my car died.

ข้อดี: We stayed here because it was close to the airport and could leave our car plus have a shuttle take us to the airport and pick us back up. Clean room. Would stay again.

ข้อเสีย: Some of the parking area had an iron fence and part of the fence had been broken. we were concerned because we were leaving our car for several days. it needs to be fixed

ข้อดี: Close to everything

ข้อดี: free shuttle service to/from airport

ข้อเสีย: CC machine down, had to pay cash, asked for ATM machine was sent to gas station, although 10 min walk should have offered shuttle to take there for inconvenience of having to pay cash. Room no lights turned on by switch, had to turn on individually first for switch to work properly, dark outside going into dark room not comfortable, tp roller to small for wall brackets, which needed tightened, so TP would not stay on roller when used. Shuttle bus driver should offer to load luggage and help unload

ข้อดี: Price and proximity to airport

ข้อเสีย: Bathroom was gross. Boogers on the walls in the bathroom and main space. The computer system was down so we couldn’t check in. Key card system wasn’t working so we were given our room number on a piece of paper. The door to our room was just propped open. Check in took about 20 minutes at 1am which was not fun with 2 kids. Very few breakfast options.

ข้อดี: Beds were clean. Room ok.

ข้อเสีย: No Sunday breakfast.

ข้อดี: Very clean

ข้อดี: Overall my stay was fine. I chose this room because I needed a refrigerator and microwave as I ate my meals there. The bed and shower were fine. Choices on the TV adequate.

ข้อดี: Very comfortable beds, Not much noise other than airplanes, which isn't bad either.

ข้อเสีย: No fridge or microwave in my room but that wasn't a deal breaker for me.

ข้อดี: The fact that my children were able to be comfortable and play on the floor with out getting sick

ข้อเสีย: The fact that I could not use my debit card that I reserved my room with and I had to put 100 Cash deposit

ข้อดี: Well worth the price. Small but clean.

ข้อดี: Clean rooms. Maid staff was very pleasant and cheerful.

ข้อเสีย: Front desk attendant was very rude and had an attitude when I asked questions. He left me waiting to check-in to help someone else who walked up after me.

ข้อดี: The staff is aces, the room was comfortable and clean and the bathroom was great. I loved the fact I was able to save $20 on cab fare by using the shuttle to go to the laundromat. I was very close giving a four star review with the reasons I didn't listed below.

ข้อเสีย: The pool being closes by Labor Day Weekend was a royal bummer. The float in the toilet got stuck twice which resulted in an overflow.

ข้อดี: I didn't like anything about it. It was the worst place I've ever stayed.

ข้อเสีย: I didn't like the hotel period it was run down. It was as if the place was for drug dealers and hookers.

ข้อดี: Quiet very friendly staff

ข้อเสีย: Booked 2 rooms that were to have a refrigerator and microwave neither did they also only give 1 key per room which made it difficult to get into other room where children were also booked a smoking and they failed to inform us that all rooms were not smoking

ข้อดี: Older building but still clean. Friendly staff. Responsive heating/cooling unit. Spacious room for one nonsmoking king.

ข้อเสีย: Most of the rooms have exterior doors. Ours on the third floor did not, which i liked. Great value for so little cost.

ข้อเสีย: very dirty pathways, doorways, carpets, etc. room sheets were clean, but not much else….

ข้อดี: This hotel met my needs since my flight was cancelled. It's great just for one night to sleep. If you're looking for something extremely nice, this isn't the way to go. But for me, it was a good stay.

ข้อดี: Everything

ข้อเสีย: Nothing

ข้อดี: Close to the interstate and everything including a nice park was with in 5 mins away.

ข้อเสีย: The first room smelled like smoke. I asked for a second room. It had a few ants. When I asked for another room the owner was initially giving attitude and pushback as if I was lying. He checked the room and gave me another room. I didn’t want to leave for another hotel cause of price and location. It was good for the value. But not sure if I would stay again.

ข้อดี: I loved the rooms especially the bathroom

ข้อเสีย: Nothing that I didn't like at all..

ข้อดี: Mr Patel is so welcoming and the other staff is as well. He has trained everyone beautifully. Everyone is polite and patient and informative. Very pleasant in my opinion

ข้อดี: Clean, everything appeared new

ข้อเสีย: Very small room

ข้อดี: Close to airport. Good value.

ข้อเสีย: Bathroom not stocked at all. No towels, no soap, no shampoo and one conditioner that looked opened.

ข้อดี: I like everything about this motel. The reasonable price for awesome room. Free shuttle service make me save lot of bucks for traveling from and to the airport.

ข้อดี: Nice on the outside- inside the rooms are what you'd find in a motel. Rust water stains down the walls and bathroom from water damage past. Old furniture, beds are so soft that they fold and lean with just one person. Carpets dirty,bathroom tile dirty. Changed rooms-same thing.Not breakfast, just muffins and bagels coffee, apple juice and filter water.

ข้อเสีย: Clean and sanitary would have been great. Never again.

ข้อดี: Airport shuttle when I was stranded near the airport.

ข้อดี: The location was great.

ข้อเสีย: A lot of shady guests there, the hallways smelled of marijuana.

ข้อดี: Very friendly staff

ข้อดี: It was cheap and the rooms were definitely adequate.

ข้อเสีย: The bedding was uncomfortable and the breakfast was underwhelming.

ข้อดี: Breakfast

ข้อเสีย: Not. Clean room had hole in the wall above the bed the TV did not work

ข้อดี: The location was close to airport

ข้อเสีย: Shuttle was not labeled with hotel name, desk clerk was rude when calling

ข้อดี: Updated TVs

ข้อเสีย: Stronger Breakfast Smokey Smell No Printer No Exercise Room Cigarette burns in bedding Inattentive Staff

ข้อเสีย: The rooms are so small. Front lobby looks more like a crack house. Worn out sofas that I would not want to sit on in fear of bugs. Front desk spent more time on the phone then he did in checking me in. Gave me the room key and never said thank you or enjoy your stay. I took the key and said thank you to him. Al I heard was crickets from him.

ข้อดี: Phone was flashing constantly, cord was detached and broken. Breakfast was below average, cheap powdered cream for coffee, poor selection.

ข้อเสีย: Noise from other guests. Poor breakfast,

ข้อเสีย: The check in girl was friendly. The room was well used and in poor shape. The refrigerator door would not stay closed. The bed was so worn out my wife and I kept sinking into the black hole in the middle. Made for a very uncomfortable sleep.

ข้อดี: Nothing at all. I went to the airport, sleeping in s chair at the airport was better than this place. It was horrible. I think it's funny they have a rewards program, I really doubt anyone uses this chain twice.

ข้อเสีย: Upon arriving, I bothered the front desk girl, I blocked her view of the television. The entire time checking in, she didn't speak to me or get up from her chair. The room was gross. By the desk, there was food on the wall from the previous guest, nobody cleaned up. The AC unit was too old and loud to have on while I watched tv or spoke on the telephone. Parts of the AC were laying on the floor. Menus and literature were soaking in the standing liquid that was in the desk. The toilet was not bolted to the floor, and rocked back and forth, you could hear water sloshing around, horrible odor in the bathroom. I would guess the seal is broken and that's raw sewer fumes. The shower was filthy and had been patched with something. I decided to not shower, I am sure I was cleaner than the shower. There were to soap or shampoo in the room either, and I didn't feel like asking Miss Personality at the front desk. There were pubic hairs on the bedspread and pillow case. So gross. I just went back to the airport, I wanted to sleep in a cleaner chair in a public airport terminal rather than try to rest at Microtel. On a positive note, the late shift girl there greeted me. That was the only positive thing I can say. If you are looking for a terrifying ride with a grumpy shuttle bus driver, this is your place.

ข้อดี: Located near interstate.

ข้อเสีย: The staff was extremely inattentive & rude. The front desk attendants acted as though it was a huge burden to even greet guests. When they had to interact with guests the staff instantly got attitudes and acted like the guests were an interruption to their day. Even for simple tasks such as checking in or out. The significantly smaller room than pictured was less than mediocre, at best. There was an unbelieveable amount of cigarettes burns on the furniture and the bedding. Only 2 electrical outlets worked in the entire room. The TV & the alarm clock was broken. The sheets on the bed were dingy & stained. The lock on the door was barely attached anymore. The floors were disgusting, as was the bathroom shower The wall trimming was completely detached from the walls in the bedroom and bathroom. Lastly, in the hallways of the floor I stayed on there was a very loud and a very public domestic dispute that occurred. And not one single hotel official came to check on the incident! There were literal screams for Help throughout the hallways. The staff was definitely informed & yet, they did nothing. The absolute worst hotel experience of my life!!

ข้อดี: I liked that there was NOT A FLOOD or that we had ELECTRICITY. That's about it

ข้อเสีย: The place smelled of smoke and other foul odors. The whole place. It was in a bad area of town. Beds were uncomfortable. Bathroom was old and hard to use. Would Never stay here again

ข้อดี: I really liked how close it was to the airport and other food locations. The staff was unbelievably accommodating, specifically the shuttle driver Tim and the desk clerk Karol! They helped me find a delicious bbq place while i was laid over. Even offered to drive me there if there were not airport pickups, unfortunately there was. It's not the nicest hotel but it has 3 perks. AC worked well, water pressure was great, and it was close to the hotel with a free shuttle.

ข้อเสีย: The facilities were not very well maintained. Lots of scuff marks on the paint and general wear and tare was evident everywhere.

ข้อดี: Location to the airport

ข้อเสีย: Very old building in need of much repair and renovation. Seems more like an apartment building with people staying long term. 3 TV channels, lumpy bed, poor a/c and a dirty bath tub. 2 Police cars were outside on two different occasions just a mess simply a mess......never again will I stay here.

ข้อดี: Rooms were dirty. Hotel was hot and smelled like smoke. Sheets had holes in them and were thin and dingy. Sink was clogged and over flooded onto bathroom floor. Rooms were TINY not at all how they appeared in the pictures online.

ข้อเสีย: I didn't like ANYTHING about this hotel.

ข้อดี: Liked nothing

ข้อเสีย: Had to change 3 rooms to get a semi acceptable room. First room had broken painting on the floor, the phone didn't work, the AC/heat unit didn't work. The second room curtains didn't close, the floor carpet was partially ripped out. The third room had paint peeling from the walls, but I was tired to move again. Didn't have hot water in the morning. When I complained about all of this, they not only didn't apologize, they accused me of lying to get a refund. This hotel shouldn't be in business.

ข้อเสีย: Hotel in shambles

ข้อดี: The staff was nice, they noted our shuttle time and called us to make sure we were coming down as the shuttles leave for the airport only on the hour.

ข้อเสีย: The room and furnishings were very old and worn. We could hear our neighbors tv clearly and I could hear other guests throughout the night. I did not feel comfortable in the room and it did not seem clean. There was a cigarette hole in the comforter, the shower drain backed up, and there were stains on the window seat cushion. We would not recommend this hotel, and the star rating we saw in kayak was highly misleading.

ข้อดี: Nothing to like. 3 stars rating was a fraudulent rating.

ข้อเสีย: Dirty, small, dated, just don't go there. And please stop calling it a 3 star hotel. It's disingenuous.

ข้อดี: Honestly...nothing.

ข้อเสีย: Way too small and the pics did not match the what the rooms looked like. Blood on the sheets. The hotel was definitely over priced for what it was and I felt it was false advertising. The staff albeit friendly was really in their own world. The bed was bowed in the center making it very uncomfortable to sleep. Honestly if I could ask for a refund I would.

ข้อดี: Good

ข้อเสีย: Last minutes extra charge

ข้อดี: Crack motel. Sign on the office computer that reads that you’re not living there, that you’re merely a guest traveling. Their goal is to keep people that are unable to have an apartment or dealing drugs to not claim tenant rights. Go elsewhere. The counter guy couldn’t speak clear English, and told me the wrong room number, I found myself staring at a very large side at 1:00am. The clerk took 20 Mins to check me in, asking the dumbest questions. All you wanna do it midnight is get your damn key and go to bed. I’ve been traveling for 12 hours straight. It’s been two months since I stay there, and it still burns how bad of a place this is to stay.

ข้อเสีย: Crack motel. Sign on the office computer that reads that you’re not living there, that you’re merely a guest traveling. Their goal is to keep people that are unable to have an apartment or dealing drugs to not claim tenant rights. Go elsewhere. The counter guy couldn’t speak clear English, and told me the wrong room number, I found myself staring at a very large side at 1:00am. The clerk took 20 Mins to check me in, asking the dumbest questions. All you wanna do it midnight is get your damn key and go to bed. I’ve been traveling for 12 hours straight. It’s been two months since I stay there, and it still burns how bad of a place this is to stay.

ข้อดี: This is one of the first hotels where I actually liked the pillows. The price was really good.

ข้อเสีย: The place just feels like it needs a makeover. The walls are peeling, I can see where things have been patched up and it just comes across as old and dirty. I didn't feel comfortable walking around the room without something covering my feet. There was still trash in one of the trash cans. The bed was not very comfortable and the "blanket" was so thin. I was freezing all night. Amd there was no extra blankets I could use. There was no shampoo or conditioner provided and there was only a small bar of soap for washing my hands. No breakfast. And it just smelled like cleaning product...which I guess is good to know that they clean. But it was an overwhelming scent, especially in the lobby area. The shuttle only comes in the mornings at 7, 9 and 11. I needed to get to the airport at 8:15. So it was either take the 7am shuttle and be there waiting forever or pay to have an Uber take me later. I am thankful I did not pay more for my room and that I only had to stay one night. Would not recommend to anyone and will not be staying here again.

ข้อดี: Extremely courteous staff.

ข้อดี: The Room Was Great And Comforable And Very Clean Only Problems Was The Plumbing In Bathroom. Room Was Totally Clean And Bug Free Which Is A Major Plus In This Area Of Charlotte.

ข้อเสีย: The Toliet Wouldnt flush Half The Time And The Shower Stays Clogged While Showering And About 30 Minutes After Done Showering The Dirty Water Finally Drained Out Of Tub. Definitely Needs Plumbing Work.

ข้อดี: My son really enjoyed himself and I did too. I’ll be back again.

ข้อเสีย: Needs better tv and maybe a slight renovation

ข้อเสีย: The shuttle driver was a little overwhelming and the front desk lady tried to charge me too much and my third party declined

ข้อดี: Breakfast was finished by the time I went there. I could only drink juice

ข้อเสีย: Cleanliness. The rooms smelled musty

ข้อดี: Close to airport

ข้อเสีย: Cockroaches! One was over 2 inches long! I informed the desk person the morning after the 1st night (I had booked a 2 night stay); after stating he was the manager, he told me it was a "water bug". But, because I had video, he simply said bugs get in to the units and the exterminators can't keep them out; there was nothing he could do. He would not issue a refund. I stayed elsewhere for my second night and cleaned, washed, disinfected all my belongings. Disgusting and very disappointing. Buyer beware.

ข้อเสีย: No pool.

ข้อเสีย: No pool

ข้อดี: Close to airport

ข้อเสีย: Cigarette burns not the blankets Lock broken on the door Towel rack busted, hanging crooked by one screw Worn out old towels need replacing

ข้อดี: Room area was clean, lots of pillows

ข้อเสีย: Walls were so thin I heard the people next door having sex, I’m glad I didn’t have any kids with me. Later I heard them snoring all night. Bathroom area was very dirty, toilet paper was seriously like 400 grit sandpaper, it was obvious they quickly tried to fix the shower and so the water either came hot boiling hot or ice cold

ข้อดี: This was a great place to stop and rest before a long travel. The room was super clean and the beds were unbelievably comfortable. The employees were very friendly and did their best to make sure we felt welcome and comfortable in our room. They were awesome for letting us have a late check out since our flight was later in the evening and the shuttle service was excellent. We will definitely stay again.

ข้อเสีย: I did not stay there because I was looking for an emergency overnight stay LAST weekend when my plane was unexpectedly routed to North Carolina. I was not goong to be there tbis weekend. I tried to cancel my booking 5 minutes later when I noticed the error, but no one got back to me.

ข้อดี: Cheap price

ข้อเสีย: Didn't feel clean Odd staff Cigarette burns Not safe

ข้อดี: ONLY THING GOOD WAS THE NEW MATTRESS VERY COMFORTABLE BUT REST IS A DUMP!! NOT WORTH THE MONEY AT ALL $80+ RIDICULOUS STAY AT MARRIOTT NEXT TIME!!

ข้อดี: I needed a hotel for two nights and didn't have two to three hundred to spend on it, and this hotel was perfectly adequate for the price I paid--about half of what other wedding-goers paid for their rooms. Also, getting the room with two double beds allowed us to split the cost with others and save even more having this adequate stay. I did not feel unsafe or scared while staying there.

ข้อเสีย: Well, if I'm going to complain about a hotel that was--keep in mind--only $60 a night, there was a little lime buildup in the shower, the beds were hard, and the fridge was cooler-than-room-temperature but I don't know that I would trust it for perishables or medicine like insulin.

ข้อดี: The best part was having a roof over my head. That was it

ข้อเสีย: The "non-smoking" room smelt like a cigarette had just been lit. The comferter had cigarette burns in the cover. Bathroom was rusty and only came with 1 towel

ข้อดี: Close to airport, bed comfortable

ข้อเสีย: The room is old, needs updating, needs to be cleaned better

ข้อดี: Room was unexpectedly awesome!

ข้อเสีย: just needs some tlc on the outside and the breakfast could be a lot better. Fix the pool too. Outside leaves a lot to be desired and is dirty. But the rooms were super nice.

ข้อดี: The keys to the room use close proximity detection, so you can keep them in your wallet and just wave that by the door. Has walls and Roof.

ข้อเสีย: Most of the outlets in our room did not work. Even the fridge wasn't running when we first got there because the plug wouldn't properly stay seated in the wall. The hair dryer wouldn't work unless you were putting pressure on the plug. And forget trying to charge your phones, computers, tablets, etc. This hotel is very close to the airport. This wasn't a huge issue for me, but the Ms. wasn't too thrilled about it. I found the departures and arrivals of passenger planes quite soothing. HOWEVER, there was one point when what sounded like an F-16 fighter took off. That was very, very loud, and is almost guaranteed to alarm the women and children in your party.

ข้อเสีย: There were cockroaches in the room. Disgusting.