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ข้อดี: Premium economy that is the best we’ve had . Better amenities, food, service than any other airline we’ve tried
ข้อดี: Never happened. Please refund ASAP Due to COVID-19 I have tried to email
ข้อดี: Despite the Covid-19, l'm so happy that China Airlines is operating and safely brought us back to SFO.
ข้อเสีย: Kayak really dropped the ball and I have lost the entire cost of the tickets AND the travel insurance which didn't do anything. What a waste!
ข้อดี: Seat is comfortable.
ข้อเสีย: Very nice airplane. Ride is comfortable. Processing in immigration is very fast. In 30min you are in the parking lot already.
ข้อดี: Friendly crew, comfortable seating, and good food. Enjoyed my flight with China Airlines and will travel with them again in the future!
ข้อดี: organization ans timely process on the check in counter on forward
ข้อเสีย: the gate announcements not very clear.
ข้อเสีย: Seats need better padding
ข้อดี: I love china and china east air, its my favorite!
ข้อเสีย: Everything was good, better boarding lines, people get worked up when lining up
ข้อดี: Yes, crew was friendly, efficient, & helpful.
ข้อดี: The crew was very friendly & movie choices were excellent
ข้อเสีย: Neither my USB or electrical plug worked (this happened on my flight out as well), the loud music was terrible and played too long interrupting movie, headrests were literally so hard they were painful. I had a headache afterwards for hours.
ข้อดี: Seat spacing was bigger than my flights to Bangkok/Taipei, loved movie choices
ข้อเสีย: sanitation wipes for trays and arm rests
ข้อเสีย: The entertainment system constantly plays media you can't control during the full takeoff and landing times, you can't even turn off the screen. This was particularly annoying during a nighttime landing. Also most of the movies had their content edited.
ข้อเสีย: Check-in was poorly organized in Narita. Bag Drop off only took longer than regular check-in
ข้อดี: The ground steward in LAX attended to our needs. He was cheerful and made us feel welcome.
ข้อเสีย: The service on both flights, from LAX to Taipei and from Taipei to Manila. The flight attendants need to smile more often. They look so serious, especially when you ask them for something.
ข้อเสีย: Seats we’re tight on second flight. They had an odd foot rest protruding.....?
Moslem meal were only based on Indian cuisine, no dessert!
ข้อดี: One Air Hostess was extraordinary hospitable, shortest time on flight connection.
ข้อเสีย: Limited Movies, no amenities
Attentive staffs, limited Moslem meal selection, no dessert
ข้อดี: Attentive staffs, shortest time on flight connection.
ข้อเสีย: My seat couldn't recline
ข้อดี: Great food and entertainment
ข้อเสีย: On time departure
ข้อดี: The diabetic meals
ข้อเสีย: Headphones and more snacks.
ข้อดี: The food was great and the service was good as well.
ข้อเสีย: They did not give us instant noodle when we asked for it and the seats in Economy did not have foot rest in front like Singapore Airline.
ข้อดี: The food was great and so was the service.
ข้อเสีย: The ride was a bit bumpy at times. I wish there is a foot rest in front for Economy class, just like Singapore Airline .
ข้อดี: Service is excellent as always
ข้อเสีย: Food could be better
ข้อเสีย: Food options!
ข้อเสีย: Have more flights!
ข้อดี: Comfortable premium economy seat. Nice crew.
ข้อเสีย: Vegetarian meals were repetitive and pretty boring and devoid of any source of protein.
ข้อเสีย: Food. Duck breast was tough and almost inedible.
ข้อดี: seat, food
ข้อดี: The crew named Lucy was extraordinary,, the best I've experienced.
ข้อเสีย: The seat was small, the food can't compare to Arab airlines, entertainment doesn't have much selection.