ข้อดี: Very professional crew good serviceข้อเสีย: Nothing really pilot couldn't understand him but does it really matter unless is an emergency
ข้อเสีย: It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!
Accomodation for long layover is a myth ข้อเสีย: Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing.
ข้อเสีย: I would like to have a vegetarion menu option
ticketข้อดี: the company you gave too me were no good i did like then i hope you please do not give that company too no
one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from
PILOTข้อดี: From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground.
That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard.
To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain.. ข้อเสีย: The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust.
Only then did I realise the cabin was completely black, no light seen.
If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat.
I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service.
I learned much, flying with Korean Air. Many thanks, Sally
Confortable flightข้อดี: Service, food, entertainmentข้อเสีย: Can't choose my own seats
Excellent in flight Serviceข้อดี: for the flight from Seoul to Singapore, the flight was superb.
In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles.
ข้อเสีย: Check In process at Seoul Counter.
the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be.
Ended up being bounced from one staff to another.
ข้อดี: I like all the email reminders and alerts
Pleasant Flightข้อดี: Boarding is systematic, all items in order. The food was nice. Love the leg room space.
Excellenceข้อดี: Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could. ข้อเสีย: Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good.
All great barring a minor glitch.ข้อดี: Service and Food was great. The hygiene was good. ข้อเสีย: The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO