ค้นหาเที่ยวบินราคาประหยัดในแอโรฟลอท

ข้อดี: Movie selection is great.

ข้อเสีย: - Food is mediocre at best. - Slow boarding at Moscow, due to tiny waiting area. People had to queue long through small corridor and stairs, and then stand some more in the bus to the airplane.

ข้อเสีย: Flight delayed after previous flight had been cancelled, no communication, awful customer service

ข้อเสีย: Flight cancelled without communication, zero customer service, awful experience, will never fly Aeroflot again

ข้อเสีย: Can bend the seat, don’t have to walk and back on the airport

ข้อดี: A simple connecting flight turned into a complete joke!!! Somehow, despite flying Aeroflot all the way from Sofia to St Pete, the tickets sold to us were sold via Bulgaria Air, which meant we had to collect suitcases and re-check them at Moscow, all while we were not checked-in for the second leg!! LastMinute.Com is hands down the WORST travel website in the history of travel websites, as the above was not disclosed at any time. NEVER again will I even entertain booking via them.

ข้อเสีย: LastMinuye.Com - the worst experience ever ... and now thankfully never again

Very poor and no care what so ever

ข้อดี: Nothing

ข้อเสีย: Asked them bot to sit us at the far end near the toilets and guess what.....last tier next to the toilets!! Broke my son’s bugaboo bee pushchair 2nd time due to the way they handle it as they through them instead of caring for them. Service in moscow is very poor.

Spotty service

ข้อดี: Some cabin crew tried to do good job Flights were on time

ข้อเสีย: Checkin at SVO terminal D is total disaster. Understaffed counters, hours long lines, lack of instructions and assistance. On oversees flight 4 out of 6 lavatories were out of service. Cabin crew were in such hurry that they missed our row couple times. They served water only 4 times for 10 hours flight and refused to give a whole bottle for some bogus security concern.

ข้อเสีย: No tv screen from cai to moaco9

V.bad food

ข้อดี: Airport

ข้อเสีย: They don't take visa if u have excess lugguge

Did let me board the plane

ข้อเสีย: I was in the cue to board the plane and the Aeroflot employee just told me that bording is closed, then 7 other passengers came after me and no one was allowed to bored. They literally just didnt let us enter the plane saying that boarding is complete and they don’t care.

food

ข้อดี: the crew was very good but the food was very bad frozen can't eat it is will never fligh again with this flight

ข้อดี: Fast boarding at Sheremetyvo Airport.

ข้อเสีย: Food was awful. No tea or coffee after the meal. Long delay at Sheremetyvo on taxeyway for de-icer. Audio system on in flight entertainment was high pitched. Screen was dark even with added contrast. Seats rather cramped.

ข้อเสีย: Unpleasant staff lost luggage- we were two days in Shangai without lugage

Unable to sit together

ข้อเสีย: I was unable to sit with my wife and daughter. And I was iseated beside a mother with a child on her lap, which was not pleasant, although not the child's fault of course.

ข้อดี: The crew was real pleasant

ข้อเสีย: 20 min late Lost luggage. Afte 7days not delivered

Lost luggage...

ข้อเสีย: Our luggage got stuck in Moscow. We have to wait until the next day to receive our things which results in the possibility of things we bought and need refrigerating getting spoiled.... This somehow ruined the experience..

We had to sit separately

ข้อเสีย: Without an explanation or apology given my partner and I had to seat far from each other. We were just told that the plane was full and no effort was made to simply apologise or reciprocate...

ข้อเสีย: Was late Food not good Screrns are so bad

Henous

ข้อดี: The soda watee

ข้อเสีย: Bitter staff, hideous food, bag never made the connection, seats cramped af, dirty planes...

Horrible experience las time I ful with them!

ข้อเสีย: We missed our connection flight in Moscow by 5 minutes, don't understand why they couldn't hold the flight for 10 people just 5 minutes when they knew we had already landed and were held in the plane because nobody was coming to open the doors. No staff waiting to help us get to the connecting flight, no information and the door had been changed. Massive queu to change flights for the following day, they promise a hotel for the night but never happened. I was flying with a child and the only thing they gave us was good voucher for around 5 pounds each not even enough for a decent meal. They said because we didn't have a visa we couldnt leave the terminal they couldn't accommodate us outside the airport and the hotel inside the airport was fully booked. Spent the night in the airport in terrible seats were you couldn't even lie down, no sleep at all. Then the morning flight was delayed 3 hours. Got, finally to Spain and one luggage was missing. Overall a nightmare! Never again I will fly with Aeroflot!

Cheap tickets - not poor flight

ข้อดี: Good crew (as usual for Aeroflot). Not old airplane (10,5 yo). And that's all

ข้อเสีย: Airplane was not renovated with not good salon. Poor meal: 2 cakes and mineral water or tea/coffee.

It was almost a catastrophic event

ข้อเสีย: Plane almost crashed into a building during take off, had to make a sharp turn to avoid it. Everyone was scaredoing as hell. Terrible experience! :(

Never Again

ข้อดี: This was a cheap flight from LAX to ZRH with a layover in Moscow and that's about as good as it gets.

ข้อเสีย: The check in personnel was not that helpful and were very slow to check in everyone to their corresponding flights, and since kiosks were not available for aeroflot the experience was unavoidable. The plane economy class is really as uncomfortable as it gets for a transatlantic flight. There were no beer options for the flight (nor vodka which is weird), and flight attendants weren't that happy to talk to you in English. 5 hours wait at Moscow are the worst, if you're thinking on saving some dollars on a transatlantic flight this is not worth it.

Ok

ข้อดี: Free meal choice when preodering. Pleasant staff.

ข้อเสีย: Small plane.No screens, neither individiual, nore common. Small seats even for the medium sized people like I am. Small departments for hand luggage. No alchochol with meal. Long delay when disembarking.

cabin crew not care at all

ข้อเสีย: Water dripping from ceiling. I told one of cabin crew. He just told me what can he do and then left. After complaining to two more cabin crew. Finally, they arranged me to another seat.