kayak.co.th มีให้บริการในภาษาอังกฤษ Visit site in English.
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ข้อเสีย: left Houston more than 2 hours later, arrive in Mexico over 2 am
ข้อดี: Crew needs to smile more! :)
ข้อเสีย: warm food!
ข้อดี: Nice people
ข้อเสีย: Easy place to get around and nice people
ข้อดี: Online prompts for a flight I couldn't cancel.
ข้อเสีย: Online prompts for a flight I couldn't cancel.
ข้อดี: Fee alcohol on flight! Crew was also very nice and welcoming.
ข้อเสีย: Everything seemed fine.
ข้อเสีย: El problema es que nunca pude cambiar mi vuelo y con ustedes fue imposible comunicarse para que me auxiliaran.
Muy mal por ustedes no por la línea.
ข้อดี: Ticketing agent very unhelpful blamed Kayak for misinformation and cancellation of flight refused refund very rude ..told me to never book from private business
ข้อเสีย: Never use aermexico again or kayak
ข้อดี: It was empty
ข้อเสีย: I thing it was a connection flight
ข้อเสีย: We had frequent changes on our date flight, we also for paid 3 bags and on Aeroméxico’s site it appeared that we only paid for one of them, and lastly on the flight from Colombia to Mexico, one of our bags was opened without our supervision and there were several things stolen from it, the agent that we talked to about the inconvenience, her response was that the authorities could open and revise our bags without our supervision.
ข้อดี: In business class- great food and staff
ข้อเสีย: All good
ข้อดี: HORRIBLE EXPERIENCE DO NOT FLY WITH AREOMEXICO
ข้อดี: No bueno
ข้อเสีย: La comida
ข้อดี: Boarding and deplaning was done three rows at a time. It worked great.
ข้อเสีย: I still haven’t gotten my refund when this flight was cancelled over 2 weeks ago! Terrible 3rd party service.
ข้อเสีย: The baggage fee was excessive probably because Kayak had a discounted rate. Next time I will just book with Aero Mexico, it´s the same cost anyway.
ข้อดี: Speedy service & easy to navigate.
ข้อเสีย: Only COVID being under control!
ข้อดี: Crew was very friendly!
ข้อเสีย: all was excellent!
ข้อดี: The crew was amazing, very respectful and very timely.
ข้อเสีย: My experience with Aeromexico was excellent. The snack and drink sets them apart from the other competitors. No delays, and friendly staff.
ข้อดี: The crew was amazing , the site is ok
ข้อเสีย: I love Aeroméxico , thanks for de service and the food.
ข้อเสีย: Seat assignment with ticket bought 10 days prior
ข้อดี: Crew was amazing!
ข้อดี: Crew friendlynesd
ข้อเสีย: Paying a little more attention to the seating. Not everyone was socially distanced. Seat rows were unequally distributed: some were all full others were too empty.
ข้อดี: Plenty a space between seats. Ver confortable seats and small entertainment screens!
ข้อเสีย: Better selection of movie?
ข้อเสีย: punctual arrive
ข้อดี: Seat was okay, but I thought we weren't doing center seats because of Covid risk. That plane was packed tight.
ข้อเสีย: They made me store my bag, because I had a guitar which has always been allowed as a carry on. Its a fragile instrument, and has always been allowed as a carry on.
ข้อดี: Flight on time and professional crew
ข้อดี: Flight on time and professional crew
ข้อดี: Flight, plane, and crew were great.
ข้อเสีย: MEX customs was a nightmare.
ข้อเสีย: Everything, I will never going to use this software anymore.
ข้อดี: Super nice!!
ข้อดี: Everything but the flight it self was ok.
ข้อเสีย: The weather
ข้อดี: Flight was late, lost my conection and gave me a flight for next day
ข้อดี: Great service, very puntual, we even arrived early
ข้อดี: Premium feeling to the flight
ข้อดี: Being high
ข้อเสีย: If no one asked me questions
ข้อดี: Nobody bugged me
ข้อเสีย: I like attention
ข้อเสีย: Way too much people... We're in a pandemic and the plane was Full. Unacceptable.
ข้อเสีย: Airline is very unethical and need to be professional. I will never fly with them again .
ข้อดี: Seats are comfortable. Compared to other flights there is more leg room.
Flight attendants where friendly.
ข้อเสีย: The flight was late on arrival, so there was more time spent in the airport. Due to this, we were right behind another flight that landed before us. Customs will only allow one plane to disembark, so we waited to get off the plan for over 30 minutes. This was the only bad experience with the trip.
ข้อดี: The crew was attentive.
ข้อเสีย: Check in process was super slow. It took an hour and a half. Check in process needs to be made more efficient. Also, plane took off an hour and 20 minutes later than originally planned. Therefore, we landed an hour later than expected.
ข้อเสีย: Flight was delayed 2hrs.
ข้อดี: Never using this airline again
ข้อเสีย: Horrible organization
ข้อเสีย: Podrían mejorar su espacio para equipaje de mano, arriba y debajo de los asientos
ข้อดี: Due to covid I understand the strict attitude but sometimes they are rude.
ข้อเสีย: Better attitudes
ข้อดี: Movies and shows. Blankets. Prompt staff on plane. Snack options.
ข้อเสีย: Ticket counter was stubborn to release our boarding passes despite having already checked in online. Saying we were “too late”. The kiosk would not release our boarding passes either. Yet, we breezed right through security to the gate and we’re first to board the plane having had to actually wait awhile before boarding. The ticket counter person unnecessarily made us wait even longer when we were already running late due to having spent 11 hours in the hospital day prior from E. coli. The boarding process was also sloppy. Three different attendants asked to see our passports. Why did everyone need to verify us? We were asked very silly and seemingly unnecessary questions before boarding further slowing the process. We were asked before boarding if we had checked a bag, not sure what difference that made.
ข้อดี: The flight was delay about an hour, on board. The crew was great.
No entertainment on board. Good complimentary bar.
ข้อเสีย: Being on time
ข้อเสีย: Nothing it was great Aeromexico is the best
ข้อดี: Very communicative about things like bathrooms being closed for sanitation, turbulence etc.
ข้อดี: The crew was good. The seats fine.
ข้อเสีย: The sana distancia was not respected in the airline.
ข้อดี: The flight was on time and the crew was great
ข้อเสีย: The organization to keep safety measures and social distance. The crew did not make sure that people were keeping their distance while boarding, and the flight was completely booked
ข้อเสีย: gate boarding schedule was horrible, and checking in your luggage was a nightmare, missed my flite, and the second day it almost happened again it is totally a mess at this airport unbelievable!!
ข้อดี: everyone professional and polite very nice.
ข้อเสีย: I cant think of anything
ข้อดี: Crew was amazing and seats were very comfortable
ข้อเสีย: Could be better not paying $180 for my bag!! I asked in Chicago for the price on my way back and they told me $ per bag! I trusted them and when I was at the airport they charged me 265 dollars for 3 small bags! They liked to me
ข้อเสีย: The boarding process after getting off the bus to get on the plane.
ข้อดี: Everything it was so fast and excellent
ข้อเสีย: The food in the airplane
ข้อดี: This was my first time flying with this airline and it went above expectations!!
ข้อเสีย: It was fantastic!
ข้อดี: Seat OK, but full row. Social distancing OK.
ข้อเสีย: Passengers use face masks for the most part, but encouragement (not enforcement) by crew might be considered.
ข้อดี: gooe friendly service. Flights were on time.
Embraer 1900 performed well.
ข้อเสีย: More English tranlation