|เส้นทางบินยอดนิยม||แคนคูน ไป เม็กซิโกซิตี้ และสนามบินอื่นๆ|
ข้อดี: Good movies
ข้อเสีย: I was told that I can make a change with no extra cost to me. Yea right what a rip off. I paid double for a the tickets.
ข้อดี: Newer plane
ข้อเสีย: Staff didn’t say much. Was warm on board. And quite late
ข้อเสีย: Arrived late.
ข้อเสีย: Was late. Misses connecting flight
ข้อดี: The seat was comfortable.
ข้อเสีย: There was utter chaos at pre-boarding. The snack was tiny. A flight attendant was rude. My seat assignment was changed without my consent.
ข้อดี: Easy boarding-good selection of entertainment
ข้อเสีย: Absolutely deplorable meal in business class- a pathetic sandwich and small bag of nuts- shows Aeromexico is still not committed to improving their image
ข้อดี: I like the service ,the food in thos fliggt back. Excelent
ข้อเสีย: Better rules for people who put the seat back while we eating ,some crewmembee could say something
ข้อเสีย: Plane delayed on tarmac on arrival. Immigration line was chaos with no staff helping to provide order. Missed my connection and changed to another flight the next morning - aeromexico would not pay for hotel or taxi. Supervisors were rude and dismissive, didn’t care about effect on my plans.
ข้อเสีย: Nice flt, competent and diligent cabin crew. But at ck in they assessed a $20.25 carryon bag fee even though my reservation via Kayak said one carryon was included. (It was within their weight and size limits) Even with empty seats they assigned me the non reclining row that abuts the restrooms (noise, smells, etc.)
ข้อเสีย: boarding, we were told the flight was overbooked and we would have to wait for another flight
ข้อเสีย: Terminal remota
ข้อเสีย: left Houston more than 2 hours later, arrive in Mexico over 2 am
ข้อดี: Crew needs to smile more! :)
ข้อเสีย: warm food!
ข้อดี: Nice people
ข้อเสีย: Easy place to get around and nice people
ข้อดี: Online prompts for a flight I couldn't cancel.
ข้อเสีย: Online prompts for a flight I couldn't cancel.
ข้อดี: Fee alcohol on flight! Crew was also very nice and welcoming.
ข้อเสีย: Everything seemed fine.
ข้อเสีย: El problema es que nunca pude cambiar mi vuelo y con ustedes fue imposible comunicarse para que me auxiliaran. Muy mal por ustedes no por la línea.
ข้อดี: Ticketing agent very unhelpful blamed Kayak for misinformation and cancellation of flight refused refund very rude ..told me to never book from private business
ข้อเสีย: Never use aermexico again or kayak
ข้อดี: It was empty
ข้อเสีย: I thing it was a connection flight
ข้อเสีย: We had frequent changes on our date flight, we also for paid 3 bags and on Aeroméxico’s site it appeared that we only paid for one of them, and lastly on the flight from Colombia to Mexico, one of our bags was opened without our supervision and there were several things stolen from it, the agent that we talked to about the inconvenience, her response was that the authorities could open and revise our bags without our supervision.
ข้อดี: In business class- great food and staff
ข้อเสีย: All good
ข้อดี: HORRIBLE EXPERIENCE DO NOT FLY WITH AREOMEXICO
ข้อดี: No bueno
ข้อเสีย: La comida
ข้อดี: Boarding and deplaning was done three rows at a time. It worked great.
ข้อเสีย: I still haven’t gotten my refund when this flight was cancelled over 2 weeks ago! Terrible 3rd party service.
ข้อเสีย: The baggage fee was excessive probably because Kayak had a discounted rate. Next time I will just book with Aero Mexico, it´s the same cost anyway.
ข้อดี: Speedy service & easy to navigate.
ข้อเสีย: Only COVID being under control!
ข้อดี: Crew was very friendly!
ข้อเสีย: all was excellent!
ข้อดี: The crew was amazing, very respectful and very timely.
ข้อเสีย: My experience with Aeromexico was excellent. The snack and drink sets them apart from the other competitors. No delays, and friendly staff.
ข้อดี: The crew was amazing , the site is ok
ข้อเสีย: I love Aeroméxico , thanks for de service and the food.