หาเที่ยวบินที่ถูกที่สุดจาก เฮลซิงกิ ไป ประเทศไทย

ข้อดี: "Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future."
ข้อเสีย: "Nothing. The experience for international economy was perfect."

ข้อดี: "The crew was attentive and service was excellent."
ข้อเสีย: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."

ข้อเสีย: "one crew member did not like her job, tossed the food to you, and was not pleasant like all the others."

ข้อดี: "JAL flight crew were excellent and friendly"
ข้อเสีย: "nothing"

ข้อดี: "The crew and food both are amazing."

ข้อดี: "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
ข้อเสีย: "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."

ข้อดี: "they assisted my aunt very well all through out her flight"

ข้อดี: "crew was professional, attentive and polite"

ข้อดี: "Perfect in all aspects. Will use them again for all my flights."

ข้อดี: "As always"

ข้อดี: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."

ข้อดี: "The staff were fantastic nothing was too much trouble and great fun attitudes."
ข้อเสีย: "No entertainment systems."

ข้อดี: "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"

ข้อดี: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
ข้อเสีย: "Can’t think of any thing"

ข้อดี: "Fast and eady"
ข้อเสีย: "Couldn't pick seating or check in online so I was separated from my husband"

ข้อดี: "Able to watch Three Billboards, Darkest Hour, Shape of Water, Wonder, and list goes on and on."
ข้อเสีย: "The seats on the 787 were much more crowded than on the 767."

ข้อเสีย: "No smiling faces of flight attendants. Service was mediocre; food same"

ข้อดี: "I liked everything with JAL. Seats are comfortable, good food, excellent service."

ข้อดี: "Prompt, friendly service. Clean aircraft with comfortable seats. Onboard meal for international flight."

ข้อดี: "Direct flught, food is always delicious, crew is very attentive, and the in-flight TV seats have great entertainment."

ข้อดี: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
ข้อเสีย: "Nothing"

ข้อดี: "Crew was very pleasant"
ข้อเสีย: "Food was fair, not great."

ข้อดี: "Flight attendants are all nice, polite and always smile. Good food and good entertainment."
ข้อเสีย: "Waited for one and a half hrs before the plane took off, almost an hr went by then they announced some minor problem with engine. Good reason but they had a/c on so cold all these times. Also I would appreciate coffee or some drink while waiting...I guess that's not possible in this case."

ข้อดี: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
ข้อเสีย: "The flights were everything I expected and more."

ข้อดี: "Nothing"
ข้อเสีย: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"

ข้อดี: "Great service"

ข้อดี: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
ข้อเสีย: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."

ข้อดี: "Great flight, great food (Hagendaus Ice Cream was a great treat)"

ข้อดี: "Same as above"
ข้อเสีย: "None"

ข้อดี: "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"

ข้อดี: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."

ข้อดี: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
ข้อเสีย: "They every bad customer service, I never seen before"

ข้อดี: "The food, the movies and games were really great. There should be more games, though."
ข้อเสีย: "Having to sit in the window seat, it was a hassle to pass by the 2 passengers sitting next to me to use the bathroom. Also, the announcements made in the plane through the speakers weren't very clear. It was hard to understand what the announcers were saying."

ข้อดี: "leg space was better than with other companies"

ข้อดี: "Service from cabin attendants was excellent, specially the crew announcing up coming turbulence, foods, landing. Price is good as well."
ข้อเสีย: "No big deal, I don't care some of the food, smells fishy. Like I said no big deal, still using Japan Airlines."

ข้อดี: "The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable."
ข้อเสีย: "Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other"

ข้อดี: "The crew was very nice and pleasant. They were very accommodating as well."
ข้อเสีย: "For my entire flight back I was so hot I could hardly stand it. I had to change my clothes and it still didn't help very much. My meals were also pretty bad on the way back, which is odd because they were not bad on the way there. It was definitely one of the worst flights that I've ever had, mostly because of the heat."

ข้อดี: "Friendly staff"
ข้อเสีย: "only drink provided but no snack"

ข้อดี: "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
ข้อเสีย: "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."

ข้อดี: "Short flight."

ข้อดี: "The cabin crew were very helpful and the food great. The aircraft was strict on keeping time."

ข้อดี: "great service"
ข้อเสีย: "difficulty in figuring out how to use the controls on the entertainment remote"

ข้อดี: "Customer service was awesome and the food was good"

ข้อเสีย: "The DC China Embassy web site clearly states that a valid APEC Business Card can be used in lieu of a Chinese visa. In spite of this I was denied boarding by JAL. It turns out the system is not fully in place, and eventually I was issued a 10 year multiple entry visa by way of apology. JAL did not waive cancellation fee, and I suffered considerable economic damages."

ข้อดี: "excellent seat space and excellent in-flight service."

ข้อดี: "The crew were cooperative and the supplies were good"
ข้อเสีย: "The chairs were not comfortable and the toilets were so dirty"

ข้อดี: "Very nice flight attendants. Good meals"

ข้อดี: "The flight was smooth boarding and sailing with excellent service."

ข้อดี: "It was a quick flight"
ข้อเสีย: "Took over an hour from the time we landed to have luggage at baggage claim."

ข้อดี: "As always crew magnificent"

ข้อดี: "Wifi !!!!"
ข้อเสีย: "Bigger seats"

ข้อดี: "Tripulación muy atenta"

ข้อดี: "Service was okay."
ข้อเสีย: "Could have been more customer focused!"

ข้อดี: "The A330, despite being an old plane, had really good recline."
ข้อเสีย: "The entertainment was very outdated."

ข้อดี: "Too crowded"
ข้อเสีย: "One more staff will be better"

ข้อดี: "The service as usual on Qatar is excellent"
ข้อเสีย: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"

ข้อดี: "All crews are helpful especially to parents traveling with young kid."
ข้อเสีย: "More variety of food would be great"

ข้อดี: "ลูกเรือบริการดี"
ข้อเสีย: "ชุดอาหารควรเลือกดีกว่านี้คับ"

ข้อดี: "ลูกเรือคนไทยแนะนำได้ดีมากคับ"
ข้อเสีย: "เรื่องอาหารควรคัดสรรมากกว่านี้คับ"

ข้อดี: "Good Service.Efficient"
ข้อเสีย: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."

ข้อดี: "The Crew was amazing. The Seat were the best Selling point fort business class"
ข้อเสีย: "More space for the arm rest ans legs space"

ข้อดี: "Good service/Crew food quality and choice good."
ข้อเสีย: "Need more choice of British TV Programmes rather than American"

ข้อดี: "Everything"
ข้อเสีย: "Non"

ข้อดี: "Good entertainment."
ข้อเสีย: "Very cramped seating."

ข้อดี: "Good leg space, friendly crew, excellent plane."
ข้อเสีย: "This is for ALL airlines: It takes so long to get off the plane!"

ข้อดี: "Plane was very empty so it allowed us to spread out."
ข้อเสีย: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

ข้อดี: "Went out of their way to be helpful"

ข้อดี: "Gave food vouchers due to extended layover. Marché food quality is average at best."
ข้อเสีย: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."

ข้อดี: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."

ข้อดี: "Crew were good, food was decent"
ข้อเสีย: "Equipment/electronics was a bit dated."

ข้อดี: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
ข้อเสีย: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"

ข้อดี: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
ข้อเสีย: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"

ข้อดี: "Individual service, happy and natural looking crew, comfort and company aim."

ข้อดี: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

ข้อดี: "everything went smoothly, no delays, boarding was easy and quick"

ข้อดี: "All around great airline. Comfortable for super long flights and completely accommodating."

ข้อดี: "Flight attendants very nice"
ข้อเสีย: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"

ข้อดี: "Films Service"
ข้อเสีย: "Not enough films"

ข้อดี: "Heavenly for an airplane ride!"

ข้อดี: "see above"
ข้อเสีย: "see above"

ข้อดี: "Nothing"
ข้อเสีย: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

ข้อดี: "Good, drinks, service and entertainment system."

ข้อดี: "Although we flew economy, we received excellent service from an attendant from the Philippines."
ข้อเสีย: "We have no complaints."

ข้อดี: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"

ข้อดี: "Loved the food and entertainment."
ข้อเสีย: "Not enough leg room and space between the chair in front."

ข้อดี: "All"
ข้อเสีย: "None"

ข้อดี: "Stopover in Doha fun. The people are so friendly."

ข้อดี: "Enterment"
ข้อเสีย: "Crew nice alway take care customer"

ข้อดี: "The movie selection was good."
ข้อเสีย: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

ข้อดี: "The flight attendants was nicer on this flight then the US to Doha flight"
ข้อเสีย: "Seats were not comfortable"

ข้อดี: "Could not be more impressed with the airline, absolutely would recommend to anyone!"

ข้อดี: "Comfortable seat and good service"
ข้อเสีย: "None"

ข้อดี: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
ข้อเสีย: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."

ข้อดี: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"

ข้อดี: "Nice and spacious aircraft."
ข้อเสีย: "Some confusion on Hindu meal and vegetarian meals."

ข้อดี: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

ข้อดี: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
ข้อเสีย: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."

ข้อดี: "The staff"
ข้อเสีย: "I thought the flight was fine :)"

ข้อดี: "Attentive service ready to appease any request very clean toilets"
ข้อเสีย: "Type of aircraft Films Selections in particular World Group not changed much since April"

ข้อดี: "The Airplane was good and the crew was very helpful."
ข้อเสีย: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."

ข้อดี: "Na"
ข้อเสีย: "Na"

ข้อดี: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
ข้อเสีย: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."

ข้อเสีย: "Not much leg room on economy class. 200 $ extra makes the trip better"

ข้อดี: "Crew were nice and friendly"
ข้อเสีย: "Better seats and entertainment system As usual Turkish airline was late in departure"

ข้อดี: "Crew was very good and the food excellent."
ข้อเสีย: "Seat space is a little small."

ข้อดี: "Best service, food, seats, space, amenities."

ข้อดี: "Food excellent,crew are friendly, polite."
ข้อเสีย: "Nothing"

ข้อเสีย: "I get it. Delays happen. But they should be communicated, and ground staff shouldn’t just turn their backs on anxious passengers who have no idea what is happening."

ข้อดี: "Friendly, charming and welcoming staff."

ข้อดี: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
ข้อเสีย: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

ข้อดี: "In flight entertainment and snack even for a short 1 hr flight"
ข้อเสีย: "Chaotic boarding process - seating assignments changed for lots of people last minute with no explanation"

ข้อเสีย: "Need More premier economy seats"

ข้อดี: "Excellent Flight and crew is vary friendly and helpful"

ข้อดี: "The food was good and the entertainment was fine."
ข้อเสีย: "After missing our connecting flight in Istanbul on our Turkish Airlines flight on January 9th from LAX-Addis Ababa (due to a nearly 45 minute delayed flight), my sister and I had to spend 24 hours in Istanbul and still pay for a night in our 4 star hotel in Addis, despite the fact that we weren't there. So, in preparation for our flight back to LAX, I spent hours on the phone with a Turkish Airlines representative to ensure that we would not miss our connecting flight on the way back to LAX on January 29 (Jomo Kenyatta-IST-LAX). The TA representative spoke very little English and became incredibly frustrated with me when I expressed my concern about how closely scheduled our connecting flights in Istanbul were. The representative said she could "help us" by seating us at the back of the plane from Jomo Kenyatta-IST, as she was "mostly sure" that our plane would deboard from the back of the plane once we arrived in Istanbul and, in theory, we wouldn't have to wait behind all the other customers to exit. This was totally incorrect: our plane only deboarded from the front exit door and the seats she selected at the back would surely have caused us to miss our next flight were it not for the fact that the plane wasn't full and we arrived only a few minutes late. Still, by the time we got off the plane in IST, our connecting flight was already 15 minutes into boarding. We showed the TA attendants our boarding passes at the long security line, and at first they both said, "don't worry, it will be fine". I had to convince them to let us skip the line as we would clearly have missed our flight. Once we finally made it through security we ran through the ENTIRE Istanbul airport to get to our gate, as we could hear them calling the final boarding call for our flight to LAX. We literally ran as fast as we could for almost 20 minutes straight, with all of our bags, which ended up being over a mile, I would guess. When we got to our gate, we had to go through yet another security line - WHY??? Apparently there was a celebrity in front of us, and while we were sweating and nervous about missing our flight, the security agents were taking selfies with the celebrity. It was insulting and rude and totally unprofessional. The take away for me is that Turkish Airlines should NOT be allowed to sell flights to people that give them less than an hour to make international connecting, especially in an airport as large and disorganized as Istanbul, and especially when Turkish Airlines flights are often late or delayed. This was one of the most stressful flying experiences of my life."

ข้อดี: "They boarded on time, took off on time, and the service was friendly."
ข้อเสีย: "Nothing really."

ข้อเสีย: "Everything"

ข้อเสีย: "The seat pocket of the seat in front of me was broken, which resulted in a metal wire poking into my legs for the entire duration of the flight. Not only was it uncomfortable and bordering on painful; but this could also potentially be dangerous in the event of an emergency!!!"

ข้อเสีย: "Last minute gate assigned and then changed"

ข้อดี: "Very efficient flight, quick and handy. No extra details, but have to say the breakfast they served was excellent. Probably the best I have had on such short 1hr flight."
ข้อเสีย: "No personal entertainment set, but on such short flight that was not a big problem. Everything else about the seat was good, and a lot of passengers fell asleep comfortably."

ข้อเสีย: "I did not like the way I was treated by supervisor st the checking desk while checking at Nairobi, I am not sure if he is an employee of the airport or of Turkish airline. he frustrated me and was not offering any assistance, I also realized that he frustrated two other people during and another staff says he is fond of doing that all the time"

ข้อเสีย: "I was in the middle seat next to a very big man. His belly and arm was spilling over to my seat. I could not even pull out my food tray from inside the arm rest. Had to eat with my food on my lap. Throughout the long flight his arm on my side and his elbow was hurting me."

ข้อเสีย: "It was too warm and the seats had very little legroom"

ข้อดี: "they treat you as person and help with every thing. the food"

ข้อดี: "We didn't crash"
ข้อเสีย: "Took too long. Build a transporter!"

ข้อเสีย: "Very hot inside the plane"

ข้อดี: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
ข้อเสีย: "No complaints."

ข้อเสีย: "Passport control"

ข้อดี: "Usually a great trip."
ข้อเสีย: "A series of about 9 rows of 3 seats each row, had errors in to the monitors that normally you can watch a movie, watch news, or listen to music. Approximately 27 people could not use these monitors affixed in the seat before you. These monitors (screens) control the reading lights, the signal for the stewardess. Flight 33 on 6/30/2017 had 12.3 hours of blankness and the complaints were numerous, but the crew were of no use. I wish this would have happened to business or first class. The crew were horrible."

ข้อเสีย: "1. Seat could have been more comfortable - didn't seem to maintain recline. NOT a problem on my outbound flight. 2. We departed 50 min late. 3. Length of flight 11 + 2 hours to make many connections to Europe."

ข้อดี: "pleasant flight attendants good food food always available which is nice for 11+ hour flight superb selection of movies"
ข้อเสีย: "Turkish Air desk at airport gave us incorrect information that nearly made us miss our flight"

ข้อดี: "Boarding and crew"
ข้อเสีย: "Food. The veg options were very bad."

ข้อดี: "Efficiency and customer service"
ข้อเสีย: "I didn't get s pre ordered kosher meal on 2 nd leg of my flight"

ข้อดี: "Entertainment selection, USB chargers"
ข้อเสีย: "Snack Like Mac and cheese not very good. Overall food better than most airlines."

ข้อดี: "Love it"

ข้อดี: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"

ข้อเสีย: "Our flight was LAX > Istanbul > Oman The connection in Istanbul was canceled. The transfer desk was very overwhelmed by the volume of customers. After 3 hours of waiting I finally got someone to get us on a flight to Qatar and then to our final destination Oman. That person then left work before printing the tickets and I had to start all over again. It was a very stressful and tiring ordeal and cost us an entire day of our vacation."

ข้อดี: "Best air entertainment I have ever experienced."
ข้อเสีย: "Boarding was very long. My flight got canceled and rescheduled. On my first flight I had made a reservation for an isle sit, and when my flight got reschedules no reservation was made and I ended up getting a middle sit, which is very uncomfortable for me."

ข้อดี: "Comfort, service, entertaiment features and food."

ข้อเสีย: "The plane was half empty yet they say everyone uncomfortable towards the front."

ข้อเสีย: "The temperature was a little bit low."

ข้อดี: "On my way back my flight before was delayed. When i arrived to the flight people were still boarding but i was told that they knew my flight delayed therefore they aold my ticket."
ข้อเสีย: "I run to the flight and fall on the way and they didnt even have a first aid kit at the gate, and they sold my ticket!!!"

ข้อดี: "Great food."
ข้อเสีย: "Nothing. It was very pleasant."

ข้อดี: "The food was exceptional! The staff was always accommodating. Attention to the details was appreciated."

ข้อดี: "free large movie selection. good food with some Turkish flair. super friendly staff. power port for electronics. Istanbul is a very busy airport hub. This time, we had no delays, but we have before."

ข้อดี: "Service and food"
ข้อเสีย: "Wrong passangers were in the plane and we had to take down out baggages and we had a big delay"

ข้อเสีย: "Groud crew told the passanger off. You want to fly sit down now."

ข้อดี: "flight attendance is keen to help at all matters entertainment system is hi end and 100+ latest movies"
ข้อเสีย: "99% passenger loaded blame best EU airline 3 years in a roll awards"

ข้อดี: "flight attendance is keen to help at all matters entertainment system is hi end and 100+ latest movies"
ข้อเสีย: "99% passenger loaded blame best EU airline 3 years in a roll awards"

ข้อดี: "The staff was disorganized The boarding slow and the computer was the workings same as above"

ข้อดี: "Very good food. Crew is nice and helpful"
ข้อเสีย: "Business seats and in general the plane is just too old and not high standard. No screens even in business class"

ข้อดี: "The audacity of your gross negligence in a time of global pandemic."
ข้อเสีย: "Any semblance of social responsibility or ethical behavior."

ข้อดี: "Vegetarian option of the food. Constant hydration"
ข้อเสีย: "WiFi"

ข้อดี: "The crew was friendly and willing to serve."
ข้อเสีย: "Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats."

ข้อดี: "Very accommodating staff"
ข้อเสีย: "breakfast served was still frozen."

ข้อเสีย: "Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!"

ข้อดี: "Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff."
ข้อเสีย: "My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick"

ข้อเสีย: "We left Frankfort very late, we had not even moved half an hour after we were supposed to have left. They apparently changed our flight plan to try to make up time, and flew faster; but the conclusion was we were supposed to arrive at 18:25 and didn't arrive until well after 19:00. Refund"

ข้อเสีย: "Perdieron nuestras maletas, de prácticamente todos los pasajeros."

ข้อดี: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

ข้อดี: "Great crew, comfortable seat, good food, and food entertainment."
ข้อเสีย: "Delayed 20 minutes out of Denver, and when I arrived at my connecting city in Munich I was immediately told I would not make my connecting flight due to customs lines and to reschedule. I walked 5 minutes to customs, no lines, walked another 5 minutes to my gate, and easily made the connection."

ข้อเสีย: "Flight was canceled from Newark to Monachium then coming back plane from Krakow was late and I had to spend night in Monacoum . I arrived to Newark on Tuesday instead of Monday horrible trip all together ☹️"

ข้อดี: "I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!"

ข้อดี: "Smooth quiet flight."
ข้อเสีย: "Mac and cheese isn’t what I was expecting for vegetarian."

ข้อดี: "Nice and pleasant crew Very responsive and kind"
ข้อเสีย: "NA"

ข้อดี: "Met expectations"
ข้อเสีย: "Nothing to note"

ข้อดี: "Excellent!!! Booarding was quick. No long lines in the jetway. All around great service on board! 5 *****"

ข้อเสีย: "4 good movies, regular water rounds, friendly staff, enough toilets"

ข้อเสีย: "I was waiting over 1 hr for my suitcase...."

ข้อดี: "Comfort and space comparing to my outbound flight from SFO to Munich. This plane was way older but at least there was a little bit of space. Flight attendants were very nice."
ข้อเสีย: "Entertainment units kept crushing, were not responsive. Difficult to use and enjoy. Frankfurt airport - total mess at the additional passport control before going to "Z" gates. Crowd of people, huge lines, all disorganized. The control for EU passengers was not so crowded but you couldn't see it at the end of the line, so even people who didn't have to were all crowding in the same cue. Horrible experience and I almost missed my flight because of this mess."

ข้อเสีย: "the flight info was off"

ข้อดี: "Nothing!"

ข้อดี: "Flight attendants were great, friendly, courteous and responsive. The relaxation and mediation program was great! Boarding was fluent and easy."
ข้อเสีย: "No matter what you try to order on the airplane is totally disgusting. If it's not overloaded with cheese and tomato sauce then it's overcompensated with spices (salt or chili). I will never understand why it is so hard to provide simple, fresh and enjoyable meals. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. Tables were dirty suggesting they were never cleaned and disinfected. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. Why is it so hard to think of this business two fold: make revenue but mostly be kind to humans."

ข้อดี: "The Staff and the available entertainment at the seat."

ข้อเสีย: "Smaller plain"

ข้อดี: "Service is good, you actually get food and drinks, thanks for that."
ข้อเสีย: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

ข้อดี: "I love how Lufthansa has always been on time for me. That is why I fly with them when I can."

ข้อดี: "Good choices were great and tasted great also.."
ข้อเสีย: "seats not so comfortable"

ข้อดี: "Crew were very kind and hospitable. The aircraft was comfortable."
ข้อเสีย: "The flight was running late, but that was minor. Not an inconvenience for me."

ข้อดี: "crew very helpful and accommodating. served two meals and complimentary beverages including beer, wine, spirits"
ข้อเสีย: "movie selection limited"

ข้อดี: "Crew was good"
ข้อเสีย: "Seating arrangement and lack of comfort :( Was impossible to get a seat assignment. Will not fly Lufthansa again."

ข้อดี: "my favorite airline"

ข้อดี: "Comfort able seats and good entertainment"
ข้อเสีย: "My wife is 8th month pregnant I felt that the airline should had made accommodations for my wife and unborned child."

ข้อดี: "Even I fly Lufthansa all the time with miles and more it makes you IT'S LIKE TOILET PAPER...VERY DISAPPOINTED...."

ข้อดี: "The crew was great. The seats were ok."
ข้อเสีย: "Check in was very, very slow, for some reason."

ข้อดี: "nice services."
ข้อเสีย: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

ข้อเสีย: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

ข้อดี: "The flight attendance were nice."
ข้อเสีย: "One of worst EU to US flights ever. Food was Ick, entertainment?? (even if you paid for the premium the choices were bad)."

ข้อดี: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
ข้อเสีย: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

ข้อดี: "Service was good, boarding was fast, no other issues."
ข้อเสีย: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

ข้อเสีย: "Seats are very uncomfortable. Body wants to slide forward."

ข้อดี: "Excellent accomadations"

ข้อดี: "Food , great service"

ข้อดี: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

ข้อดี: "Crew inside the plane was lovely."
ข้อเสีย: "Problems with the check-in online that made it impossible and cause that me and my partner had to seated not together. In the counters at the airport, we asked if it was possible a solution as I suffer with big anxiety and needed to be together my partner during the flight, and they answered us in an extremely rude way. Luckily we could change it with other passangers inside the plane by ourselves. Not a fault of Lufthansa but something that made the flight HORRIBLE was an extremelly smelly and very heavy guy seated next to me that used half of my seat and made me be really uncomfortable."

ข้อดี: "aircraft is ok departure time"
ข้อเสีย: "support call line entertainment food all sub standard in economy plus... will not use again."

ข้อดี: "THE MAIN CREDIT FOR LUFTHANSA FLIGHTS ARE VERY PUNCTUAL IN TIME"

ข้อดี: "They had lots of movies and TV options to choose from."
ข้อเสีย: "The vegetarian option was very poor. Frankly a pizza snack in place of supper is not what I expect on a cross-Atlantic flight."

ข้อดี: "Great service. Smooth flight, take off and landing."
ข้อเสีย: "Cramped seating."

ข้อดี: "Crew is excellent, polite and personal!"
ข้อเสีย: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

ข้อดี: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
ข้อเสีย: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

ข้อเสีย: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

ข้อเสีย: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

ข้อดี: "The crews were pretty great!"
ข้อเสีย: "The regulating of the temperature."

ข้อเสีย: "Boarding was crazy. Could not everyone in the gate area."

ข้อเสีย: "The KLM crew are always great serving and treating you. Well above many other airlines."

ข้อดี: "Comfortable seat, great crew."
ข้อเสีย: "Flight delayed, no USB port and no entertainment"

ข้อดี: "Very friendly crew and on time with no problems."

ข้อดี: "Very professional"
ข้อเสีย: "Lost luggage"

ข้อดี: "The crew is really welcoming"
ข้อเสีย: "The seats are too narrow and a bit too hard"

ข้อดี: "Seat was good"
ข้อเสีย: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

ข้อดี: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

ข้อดี: "The flight crew was so friendly and the food was really good."

ข้อดี: "Nothing"
ข้อเสีย: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

ข้อเสีย: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

ข้อดี: "The crew were really helpful with people who had tight connections because of the delayed flight"
ข้อเสีย: "I wish they had WiFi"

ข้อดี: "Everything was good except for the entertainment consul for one of our seats."
ข้อเสีย: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

ข้อเสีย: "Lost all our bags so couldn’t ski"

ข้อดี: "the crew was nice"
ข้อเสีย: "Seat confort on long flights, leg rooms,"

ข้อดี: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
ข้อเสีย: "No downsides at all"

ข้อเสีย: "The flight was cancelled and had to be rerouted on United Airlines."

ข้อดี: "The crew was really friendly."
ข้อเสีย: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

ข้อดี: "MCR airport Mert & Greet parking was smooth and efficient."
ข้อเสีย: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

ข้อดี: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
ข้อเสีย: "Not happy to pay extra money for my case"

ข้อดี: "Crew was excellent -kind nice and very attentive"
ข้อเสีย: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

ข้อดี: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

ข้อดี: "Shirt flight but well catered, boarding was efficient and quick."
ข้อเสีย: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

ข้อเสีย: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

ข้อดี: "Wifi on Board"
ข้อเสีย: "Nothing"

ข้อดี: "Nice flight, nice crew, and a nice experience."

ข้อดี: "Boarding was quick, Flight on time....just a regular service and plane"
ข้อเสีย: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

ข้อเสีย: "Food"

ข้อดี: "Airlines issue"
ข้อเสีย: "Profiling certain customers"

ข้อดี: "Everything. A truly faultless experience!"
ข้อเสีย: "Nothing"

ข้อดี: "Good efficient flight crew friendly and helpful"

ข้อเสีย: "suitcase didn't turn up, although connection was quite tight"

ข้อเสีย: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

ข้อดี: "Nothing"
ข้อเสีย: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

ข้อเสีย: "magazines very dog eared and some badly torn"

ข้อดี: "Nothing"
ข้อเสีย: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

ข้อเสีย: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

ข้อดี: "No chargers or tv on planes"
ข้อเสีย: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

ข้อดี: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
ข้อเสีย: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

ข้อดี: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
ข้อเสีย: "What is there not to like about KLM? I cannot find anything."

ข้อดี: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
ข้อเสีย: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

ข้อดี: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

ข้อเสีย: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

ข้อดี: "captain was great."

ข้อดี: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"