หาเที่ยวบินราคาถูกไป เฮลซิงกิ

ข้อดี: "The staff was very friendly was nice trip"
ข้อเสีย: "The food was not great"

ข้อดี: "Easy Boarding, nice crew"
ข้อเสีย: "More vegetarian food options"

ข้อดี: "Breakfast was good; the first meal was average"

ข้อดี: "Always on time"
ข้อเสีย: "Food bad. Much better taste at the lounge in Doha"

ข้อดี: "Everything normal as expected on an economy class nothing special."
ข้อเสีย: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."

ข้อดี: "Everything"
ข้อเสีย: "They are the best and air Canada should learn from them"

ข้อดี: "All except the food"
ข้อเสีย: "The food"

ข้อดี: "Amenities like, Tooth Paste, Brush and Headphones."
ข้อเสีย: "Liquor and Wines needs Varieties."

ข้อดี: "The crew was polite and professional"
ข้อเสีย: "The food was disgusting The plane is dirty The bags are treated badly"

ข้อดี: "ลูกเรือบริการดี"
ข้อเสีย: "ชุดอาหารควรเลือกดีกว่านี้คับ"

ข้อดี: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
ข้อเสีย: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."

ข้อดี: "ลูกเรือคนไทยแนะนำได้ดีมากคับ"
ข้อเสีย: "เรื่องอาหารควรคัดสรรมากกว่านี้คับ"

ข้อเสีย: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"

ข้อดี: "Same as earlier flight"
ข้อเสีย: "Nothing"

ข้อดี: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
ข้อเสีย: "Nothing"

ข้อดี: "In-flight crew was excellent."

ข้อดี: "Everything"
ข้อเสีย: "Food is good except Chicken coconut curry"

ข้อดี: "The crew was excellent"

ข้อเสีย: "On time. Reasonably good. Satisfied with everything."

ข้อดี: "Everything was good - food, entertainment, on time."

ข้อเสีย: "Too many security screenings including the airline’s itself.!!!"

ข้อดี: "Like before,Awesome experience provided by inflight crew, who attended to all your needs for this 4 hour long flight Made us feel really at home!"

ข้อดี: "I really liked the service. Most of the flight attendants were very friendly."

ข้อดี: "We loved everything. From the moment we walked into the plane we were blown away. Food, air hostesses,flight, you name it was great."
ข้อเสีย: "We didn't like that our return flight was changed to a different airline. Cathay Pacific. My wife didn't like the service at all and keep complaining and comparing it to Qatar."

ข้อดี: "Very comfortable wii sleeping compartment"

ข้อเสีย: "My personal stuff been stolen in airports"

ข้อดี: "Entertainment list were great."

ข้อดี: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."

ข้อดี: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"

ข้อดี: "I like everything about the flight"
ข้อเสีย: "Flight was very long"

ข้อดี: "The staff"
ข้อเสีย: "As always the space"

ข้อดี: "same"
ข้อเสีย: "same"

ข้อดี: "It was excellent."
ข้อเสีย: "It was excellent."

ข้อดี: "Great service. Easy. Comfortable."
ข้อเสีย: "Only 2.5 meals in 16 hours!"

ข้อดี: "Service and crue was good"
ข้อเสีย: "Food"

ข้อเสีย: "Late gatw announcement so we waited for quite sometime in front of the electronic board"

ข้อดี: "Nothing"
ข้อเสีย: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"

ข้อเสีย: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"

ข้อดี: "The classy servieces in the plane..the plane it selfe is excellant"

ข้อดี: "Punctuality"
ข้อเสีย: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."

ข้อดี: "Crew had amazing customer service with a badly serviced plane"
ข้อเสีย: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."

ข้อดี: "the flight was very comfortable . the movies were very good."

ข้อดี: "Very spacious, good food & service"

ข้อดี: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"

ข้อดี: "Qatar airways 3 hrs short flight was spectacular at all levels"

ข้อดี: "Nothing."
ข้อเสีย: "Was denied boarding."

ข้อดี: "From start to finish the whole process with Qatar Airways was smooth and excellent."

ข้อดี: "Good timing only"
ข้อเสีย: "All"

ข้อดี: "Friendly crew"
ข้อเสีย: "Food and price of ticket"

"Good"

ข้อดี: "Efficient flight, crew professional"
ข้อเสีย: "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."

ข้อดี: "Flight was "good," not great, nor excellent."
ข้อเสีย: "Flight was good, not excellent."

ข้อเสีย: "Sandwich"

ข้อดี: "Nothing. This was the worst flight I've been on in years."
ข้อเสีย: "The food was awful, the lounge was worse than the free ones, and the service was absolutely the worst I've experienced in years."

ข้อดี: "My sleep"
ข้อเสีย: "Food"

ข้อดี: "The best airline"
ข้อเสีย: "My above head storage was occupied with airline stuff. They boarded a little late and there were no separate lines for front and back of the plane."

ข้อเสีย: "I just wish they used newer planes on this route but everything else was perfect!"

ข้อดี: "The flight and crew were excellent. Turkish Airlines business is always good."
ข้อเสีย: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

ข้อดี: "The crew itself was great and very attentive. Based off checking in I didn't expect the flight experience itself to be so great."
ข้อเสีย: "Checking in was awful in SF. My downloaded boarding pass didn't work at the security gate and a lady checking boarding passes made snide comments about me not being TSA pre check. Had to go and wait in the line to have them print the pass and of course. Make the downloaded passes work."

ข้อดี: "Crew was good but could be better...timeing was very good."
ข้อเสีย: "Food, entertainment"

ข้อดี: "Good food"
ข้อเสีย: "poor customer service. They are always late and ground crew is not helpful at all"

ข้อดี: "Sam."
ข้อเสีย: "Same.."

ข้อดี: "Flight between Atlanta to Istanbul was good with ample leg space."
ข้อเสีย: "Food variety could be better. Also for a family of 4, the only option I had was to sit in group of 2. vs all 4 together ."

ข้อดี: "Food good. Staff friendly."
ข้อเสีย: "Kid sitting behind me was kicking my seat."

ข้อดี: "Dining, crew service, cost of international business class lie flat seat less than half of what the others would have cost. In spite of the weaknesses, would fly again."
ข้อเสีย: "Chaotic boarding scene at Istanbul-Ataturk airport. Comfort of the lie flat seat on the 777 less than optimal: thin sleeping pad. Lounge at IST crowded, dirty."

ข้อดี: "Nothing"
ข้อเสีย: "Turkish want more money for changing the date"

ข้อดี: "Good movie selections"
ข้อเสีย: "Food wasn't as good as usual on Turkish flights."

ข้อเสีย: "The Crew was on top of passengers requests. I asked three different crew memberrs for paper towels and no one delivered."

ข้อเสีย: "Stanbul didn’t let my carrier go on board with me saying little big for cabin n lost that bag with my expensive handbags n jewels . Once I got Düsseldorf reported n they said no information regarding that bag in their system . I gave them the tag of that suitcase n waiting for it"

ข้อดี: "The service, the food. The staff is very friendly and helpful."

ข้อดี: "kayak was poop for help for me."
ข้อเสีย: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

ข้อดี: "The flight itself was comfortable and pleasant and the crew helpful. Customer Service dept in Chicago was helpful when the flight arrived late and we had to be rescheduled."
ข้อเสีย: "Flight was late leaving which means I and many others missed out connecting flights. However, Turkish put us up in Chicago overnight and provided us with food vouchers."

ข้อเสีย: "There was nothing I would need and did not get in this flight. I would definitely use the same airline and recommend to other people as well."

ข้อเสีย: "Good. Staff were courteous"

ข้อดี: "food"
ข้อเสีย: "my seat was uncomfortable"

ข้อดี: "The seats were comfortable, food was ok . Staff were friendly"
ข้อเสีย: "The service was a bit relaxed, with kids I had a little hard time getting attention promptly"

ข้อเสีย: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

ข้อดี: "Efficient crew"
ข้อเสีย: "Food was mediocre"

ข้อดี: "Great : food. Entertainment , service . Check in, laguage accommodation."
ข้อเสีย: "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"

ข้อเสีย: "Flight was canceled and I missed all subsequent connections"

ข้อเสีย: "No individual air vents to control temperature"

ข้อดี: "The attentiveness of staff."
ข้อเสีย: "The video screens did not work. Our seats were changed at the last minute without any indication to why."

ข้อดี: "Great Planes. Good service o the air."
ข้อเสีย: "Their service on ground needs a lot of work. From luggage check in to attitude of the staff is horrible. Specially in Turkey the service is so frightening that you hope you have your luggage and no need to go to find help. If you need help you are on your own. No one will take responsibility and help you."

ข้อดี: "From the minute we boarded the plane, we were given refreshments and tasty food in the business class. When it was time to sleep the flight attendants made our beds for us! It was heaven! We will use this airline again!"
ข้อเสีย: "If you were to become hungry in between the meals they serve, you need to go to the chef's station to pick/ask what snacks you would like. As a first timer we stumbled upon that. One of our seats didn't work but was able to scoot over as it wasn't full."

ข้อเสีย: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

ข้อดี: "Turkish airlines are the best when it comes to long flights."

ข้อดี: "Entertainment system is excellent, food is solid and plentiful."
ข้อเสีย: "I've flown Turkish a few times before, and they're generally pretty good for the price. This trip was different. Despite Turkish Airlines policies outlined in their "Customer Rights," I received no notification that the flight was delayed 3 hours, and there was no notification at the JoBurg airport until you go to the counter to check in. JoBurg staff - which are Menzies third-party contractors, not Turkish staff - were disorganized, uncommunicative, and unhelpful. Only one person at the check in desk seemed to have authorization to make any changes, so all other agents were running back and forth to speak with him, and not communicating with passengers. It took over an hour to get clarity on the situation and rebook my connecting flight to Washington for a different flight 8 hours later. The only compensation offered was one meal voucher worth R100 (roughly $7). They would not even look at other Star Alliance flights for early arrival in Washington, and said they were not authorized to consider upgrading my ticket. When I called the Turkish customer service, they essentially said "What do you want us to do about it? You have to submit a formal complaint." Boarding was totally disorganized. In theory there are boarding groups, but after business class and all the high-ranking loyalty members, it's pretty much a mad rush. This seems to be the common practice for Turkish now. In general, Turkish has a great entertainment system on all their long-haul flights, with tons of movies - including very new releases - music, games, etc. They also provide complimentary kits with socks, slippers, eye mask, earplugs and dental kit, even for economy passengers. The meals are fairly good for airlines. However, legroom in economy isn't great. I'm 6'1", and had difficulty getting comfortable with my knees jammed into the back of the seat in front of me. On this particular flight, I was in row 18. The cabin crew were frantic, disorganized, and shouting to each other across passengers. One half of our row was served the meal, and the other half had to wait over 30 minutes to be served for some reason. By that time the vegetarian option was no longer available. Crew also had to run back and forth between service carts because they were frequently out of very common beverages (like sparkling water. And ice.), and on two occasions crew left a drawer from a cart full of trash sitting in the aisle. There were several times that crew ran carts into passengers - including once into my knee that was not in the aisle - and didn't even acknowledge doing so. They also stopped the carts in front of occupied lavatories, temporarily trapping passengers. So not terribly professional. While not specifically on this flight, the experience in Istanbul airport with Turkish Airlines' staff was awful. Zero interest in helping, rude and dismissive, and overall terrible."

ข้อดี: "Comfort, service, entertaiment features and food."

ข้อดี: "Food was much better than a number of airlines."
ข้อเสีย: "bathrooms got messy."

ข้อดี: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
ข้อเสีย: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

ข้อดี: "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"

ข้อดี: "Nothing"
ข้อเสีย: "Flight was cancel due to problems in Turkish government. The rescheduling of the new flights were "all lies" From Naples to Munich was ok, but the flight from Munich to Dubai was not confirmed (even though I had a printed ticket). Emirate airlines refused to take us and I was stuck in Munich all night, waiting for new reschedule. Horrible experience. I will avoid Turkish airlines in any of my future flights."

ข้อเสีย: "I missing my bag 10 days and no any details"

ข้อเสีย: "I have 4 lost baggages, didn't arrived Miami"

ข้อดี: "Plane was clean. Crew was nice. Good breakfast."
ข้อเสีย: "No entertainment."

ข้อดี: "Better headphones for economy Pillows on seat when boarding"
ข้อเสีย: "Poor heating/cooling controls, cabin too hot"

ข้อดี: "Very professional and forthcoming crew, nice food, good choice of entertainment."
ข้อเสีย: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

ข้อดี: "Loved the food!"
ข้อเสีย: "Although I had a book and good seat-mate, the movie screens stopped working after a few minutes for about 80% of us on the flight. That made for a very long 11 hr flight. There was no apology made to those of us with broken screens. and for boarding, the Airport screens when from no gate to "GO TO GATE" and we all rushed there, some of us 2 hrs early. They put us through security where we were stuck with no available restrooms for nearly 2 hrs before our flight. There was no reason for the rush, and there really should have been bathrooms for us."

ข้อดี: "flight attendance is keen to help at all matters entertainment system is hi end and 100+ latest movies"
ข้อเสีย: "99% passenger loaded blame best EU airline 3 years in a roll awards"

ข้อดี: "Very friendly and helpful"
ข้อเสีย: "Boarding could be better organized"

ข้อดี: "Crew was professional and helpful."
ข้อเสีย: "The seat was narrow for business class."

ข้อเสีย: "Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul."

ข้อเสีย: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

ข้อดี: "The flight was quite comfortable."
ข้อเสีย: "I find it hard work doing such long flights these days."

ข้อดี: "Confort"
ข้อเสีย: "The crew and the food, specially the food."

ข้อเสีย: "Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage."

ข้อเสีย: "Food"

ข้อดี: "Crew was great."
ข้อเสีย: "Check in time took a very long time with a boarding pass."

ข้อดี: "The crew did their best, but the seats were very uncomfortable;.The food was uneatable."
ข้อเสีย: "Everything."

ข้อเสีย: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

ข้อดี: "Cabin crew was extremely friendly, welcoming, and provided good inflight service."
ข้อเสีย: "The boarding was very chaotic. Very few institutions or announcements made by ground crew. Passengers weren’t sure where to queue being that there were multiple gates for the A380-800 and were left asking each other and comparing boarding passes. Little to no air circulation in economy."

ข้อดี: "The crew was very pleasant and accommodating."
ข้อเสีย: "Better movie selection."

ข้อดี: "it’s wasnt a full flight, so that was nice"
ข้อเสีย: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

ข้อดี: "Staff were very nice. Flight arrived on time."
ข้อเสีย: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

ข้อดี: "Great Experience."
ข้อเสีย: "Great Experience"

ข้อดี: "The punctuality, customer services and refreshments served were all great."
ข้อเสีย: "Nothing."

ข้อเสีย: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

ข้อดี: "A regular predictable LH flightqq"

ข้อเสีย: "Absolutely perfect."

ข้อดี: "Everything"
ข้อเสีย: "Everything was great"

ข้อดี: "Crew"

ข้อเสีย: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"

ข้อดี: "Service was exceptional and prompt"

ข้อเสีย: "The food was a bit over cooked and dry but overall excellent service."

ข้อดี: "Breakfast should not be served 4 AM Cairo time, 40 minutes after boarding"

ข้อเสีย: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("

ข้อดี: "The crew was very nice and the food was good. Very uneventful, easy flight."
ข้อเสีย: "Definitely not enough leg room"

ข้อดี: "The crew was very friendly and helpful"
ข้อเสีย: "I am lactose intolerant and there were few non-dairy options"

ข้อดี: "Amazing service."

ข้อดี: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."

ข้อดี: "Excellent service and very professional crew both on the ground and in the air. Flight comfortable and a right on time. I highly recommend Lufthansa."

ข้อดี: "Nice crew and dinner."
ข้อเสีย: "Luggage didn't make the flight."

ข้อดี: "This was actually a United Airlines flight connecting to a Lufthansa flight in Munich. The crew was friendly and thanked us individually for flying with them as we prepared for landing."

ข้อเสีย: "First leg of our flight was delayed, second flight departed before we landed."

ข้อดี: "On time"
ข้อเสีย: "Uncomfortable seats"

ข้อเสีย: "the fl;ight was late overall 6 hours, which depended on weather, but"

ข้อดี: "On time rout"

ข้อดี: "Nothing"
ข้อเสีย: "Cancellation"

ข้อดี: "Everything was exceptional. The crew provided excellent service, the aircraft was modern. Boarding was painless. Food was the good, all things considered."

ข้อดี: "Quick flight, efficient boarding."
ข้อเสีย: "Seats weren't very comfortable, but it was a short flight. Our layover was too short and our passport verification process almost made us miss our flight."

ข้อเสีย: "I don't care for disembarking to a bus. Business class could have had larger seats instead of leaving an empty seat between people."

ข้อเสีย: "Nobody was cooperative to reschedule the fly for normal price we have to bay one way tickets"

ข้อเสีย: "Spicy food"

ข้อดี: "COMFORT AND ENTERTAINMENT WAS BEST"
ข้อเสีย: "BOARDING SLOW CREW A BIT RUDE"

ข้อเสีย: "The most unpleasant flight attendants we have ever had in our flying lives. Rude, condescending, treating passengers as if we are not human. Lufthansa should carefully examine their training."

ข้อเสีย: "Cramped seating in Economy"

ข้อเสีย: "Boarding was delayed. Though staff present at the gate, no announcements were made, not communicated to the passengers. All of sudden a big line to board the flight. Entertainment - when compared with other airlines, very few movies available."

ข้อเสีย: "I was rerouted to Munich from Amman because I missed my connection to Berlin due to a late aircraft. Once in Munich there was no one at the Royal Jordanian booking desk to direct me. This was even after staff was pages by the airport help desk. On a hunch And out of desperation to get to my destination I went to another airlines desk and they found they had a reservation for me, made by Royal Jordanian. I was never informed of this and had I known sooner I wouldn't have wasted so much time waiting at their desk."

ข้อดี: "NOTHING!"
ข้อเสีย: "EVERYTHING! They put us on a United flight. 11 hours on the plane with NO ENTERTAINMENT. They apologized at the end and told us to all fill out a complaint at united.com. I did and still haven't heard back. The flight attendants were rude and it was a horrible flight. Worst international flight I have taken in my life. And it was for an adoption appointment with a judge in Riga, and we barely made it."

ข้อดี: "Perfect"
ข้อเสีย: "More food"

ข้อดี: "Nice service easy flight"
ข้อเสีย: "Hot, ridiculously warm on the plane"

ข้อดี: "Just in time take of and landing, staff friendliness"
ข้อเสีย: "Snack"

ข้อเสีย: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

ข้อดี: "The crew was good , funy , atentifly and kind."
ข้อเสีย: "Was ok."

ข้อดี: "Nice flight attendants,"
ข้อเสีย: "Timeliness"

ข้อดี: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
ข้อเสีย: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"

ข้อดี: "Organisation"
ข้อเสีย: "Short flight but not quite comfortable seats."

ข้อเสีย: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"

ข้อดี: "Everything"

ข้อเสีย: "Terrible food and service"

ข้อดี: "The crews are very polite."

ข้อเสีย: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"

ข้อเสีย: "The crew dropped the bottle to the head of my son."

ข้อดี: "I like the food and servise"

ข้อดี: "Excellent on all measures. I will definitely try to fly Austrian Air again!"

ข้อเสีย: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."

ข้อดี: "Seats more comfortable."
ข้อเสีย: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

ข้อดี: "Very good drink service (one cold and one hot drink)"

ข้อดี: "Medical help"

ข้อดี: "The crew was friendly, seats were comfortable and boarding was prompt and fast."
ข้อเสีย: "The food was not good at all and the entertainment selection was so limited. This was so weird because coming back from Vienna it was the complete opposite."

ข้อเสีย: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

ข้อดี: "On time and amazing flight crew! SO attentive and personal...seemed to really enjoy their job."
ข้อเสีย: "Nothing"

ข้อดี: "Flight schedule, boarding management"
ข้อเสีย: "No WI-FI service during my return flight, limited options for tv news programs."

ข้อดี: "Enough legroom for economy"
ข้อเสีย: "Basic food - poor in fight entertainment"

ข้อดี: "I liked the crew on the flight."
ข้อเสีย: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."

ข้อเสีย: "Chaotic boarding process, no clear communication with passengers, delays in boarding not explained, people sent away or told off, huge attitude and chip on the shoulder. In the U.S., we are customers that paid for a service and are asking for details on that service. In Europe, we are annoyances that depend on staff at the boarding gates to get on the plane, so power tripping and general disdain to customers beings confused are part of the game. I will try never to fly Austrian Airlines again. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. I can almost see the smirks and annoyed and superior attitude of staff at the boarding gate when they had to deal with more passengers asking why boarding hasn't started half an hour ago when we were announced it would. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions."

ข้อดี: "Friendly staff, efficient"
ข้อเสีย: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"

ข้อเสีย: "Flyght was terible"

ข้อเสีย: "I sat in the last corner seat on the plane... very cramped as there’s no leg room, no window & was overbooked."

ข้อดี: "Crew was courteous"
ข้อเสีย: "No information on delay given until boarded."

ข้อดี: "The air crew service"
ข้อเสีย: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

ข้อดี: "Nothing"
ข้อเสีย: "Everything"

ข้อดี: "I would suggest to make up some how for my lost as I had other problems derived from missing my United Airlines but so far every body has been very understanding. For example selling me a new ticket at a special price or with some benefit - I WILL NEED TO FLY TO VIENNA AND KIEV AGAIN WITHIN 6 MONTHS - otherwise; I doubt I would ever buy a Austrian plane ticket again. I AM FLYING ON POLISH AIRLINES RIGHT NOW OCT 25TH."
ข้อเสีย: "When I try to make the change of itinerary on Austrian Airlines on the selling web page, they told me to contact the Austrian Airlines, so I did. The Austrian Airlines lady who told me that I would just lose my tickets and that I could not even pay a penalty to avoid such thing, was very VERY RUDE!! As the Austrian Airlines did not offer me an option but losing my plane ticket,"

ข้อดี: "Speaking of friendly sky. Great!"

ข้อดี: "Boarding was easy, on time"
ข้อเสีย: "Crew's attitude for any request was snobby and harsh"

ข้อดี: "Staff was nice."
ข้อเสีย: "flight was late."

ข้อเสีย: "Both flights were delayed. Food selection was poor."

ข้อดี: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
ข้อเสีย: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."

ข้อดี: "Plenty of food and drinks, pleasant crew"

ข้อเสีย: "I reached out several times to the airline and nobody returned my calls or answered the phone. I needed to switch my flight/get a refund and was unable to reach them"

ข้อเสีย: "It took us 2 tries to get there due to weather and they had us waiting in the airport for 12 hours in the middle of the night. We first flew to Lviv and then they turned the plane around and came back as we were landing. I appreciate that they did this for safety reasons. When we got back however at 2:30am, they did not provide us with a hotel and just gave us blankets and pillows to sleep in the airport. They also offered us only a piece of bread with ham and cheese and a coffee for the next 12 hours until the new flight left. Not a pleasant experience."

ข้อเสีย: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."

ข้อเสีย: "Flight was delayed 2 hours after boarding"

ข้อเสีย: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."

ข้อดี: "food was fine"
ข้อเสีย: "to small seats"

ข้อดี: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
ข้อเสีย: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."

ข้อดี: "Check in and gate agents in TLV were top shelf pros, fast, friendly and to the point with a smile. Crew on board followed through as well."
ข้อเสีย: "Food was crappy and there was no entertainment on board at all. Also, crowded seating."

ข้อเสีย: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."

ข้อดี: "Comfort seat. Good mouvies"
ข้อเสีย: "The aircondition was to high. I was almost frozen."

ข้อดี: "Professional crew. Good simple check in."
ข้อเสีย: "Nothing."

ข้อเสีย: "Boarding was crazy. Could not everyone in the gate area."

ข้อดี: "Newer plane, crew was amazing, seats were adjustable"

ข้อดี: "Crew was great, very responsive and hospitable!"
ข้อเสีย: "more lunch choices, especially choices without dairy products."

ข้อดี: "Onboard crew were nice and polite. Flight was on time (a rarity)."
ข้อเสีย: "The boarding crew was rude and unpleasant, the plane was boiling hot."

ข้อดี: "Food and service"
ข้อเสีย: "Working wifi would be good. Better A/C. More comfortable seats"

ข้อเสีย: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

ข้อดี: "Crew was friendly"
ข้อเสีย: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

ข้อเสีย: "Entertainment"

ข้อเสีย: "Delays, took my hand luggage into the hold,"

ข้อดี: "Crew was fantastic."
ข้อเสีย: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

ข้อดี: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

ข้อดี: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
ข้อเสีย: "The earphones could have worked!"

ข้อดี: "very attentive crew"
ข้อเสีย: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

ข้อดี: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

ข้อดี: "Flight duration"
ข้อเสีย: "Very stingy with the drinks Cramped seats"

ข้อเสีย: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

ข้อเสีย: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

ข้อเสีย: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

ข้อดี: "The crew was efficient. Flight left on time. Food and wine served."
ข้อเสีย: "No entertainment."

ข้อดี: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
ข้อเสีย: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

ข้อดี: "Great on board service from a very professional crew."
ข้อเสีย: "Can't think of a thing."

ข้อเสีย: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

ข้อดี: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
ข้อเสีย: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

ข้อเสีย: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

ข้อดี: "Food was good and crew members were very nice"
ข้อเสีย: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

ข้อเสีย: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

ข้อเสีย: "Food"

ข้อดี: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
ข้อเสีย: "Nothing"

ข้อดี: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

ข้อเสีย: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

ข้อดี: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
ข้อเสีย: "The food was okay, not that great."

ข้อดี: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
ข้อเสีย: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

ข้อเสีย: "OLD OLD plane with hard seats and tiny screens"

ข้อดี: "Loved the service...everything was excellent"
ข้อเสีย: "The bus class seat was a bit narrow at the feet"

ข้อเสีย: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

ข้อดี: "Flight was efficient enough and staff were friendly."
ข้อเสีย: "It was delayed quite a bit and more on-time updates would have been appeciated."

ข้อดี: "Loved this 747! Crew was professional and food was very good."
ข้อเสีย: "We had a long wait (25 minutes) at the gate because we were early."

ข้อดี: "The constant supply of food that was offered to you. The crew was nice and always helpful."
ข้อเสีย: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

ข้อดี: "It was a short flight so it was O.K."
ข้อเสีย: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

ข้อดี: "Staff, service"
ข้อเสีย: "Nothing"

ข้อดี: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
ข้อเสีย: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

ข้อดี: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

ข้อเสีย: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

ข้อดี: "Quick and efficient flight. Crew very organized. Great language skills"

ข้อดี: "Staff was excellent. Entertainment options pretty good."
ข้อเสีย: "Seems very dated. Business Class felt cramped and not very luxurious."

ข้อดี: "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
ข้อเสีย: "Breakfast food wasn't very good."

ข้อดี: "Crew was good, boarded early and arrived a bit early."

ข้อดี: "The delightful crew members on KLM flights always make the experience the best. From the crew at check desks, to those greeting you as you board and throughout the flight, they are the reason I continue to fly with them. I love how they have bassinets for those traveling with babies. the adventure packs for children and the never ending smiles and treats for the rest of us."
ข้อเสีย: "This time I was turned away as a Sky Priority Member, and told there are too many categories at boarding and told my Silver Status (after this flight was bumped to Gold). Not sure what has changed in the last 2 weeks."

ข้อดี: "Great dinner, and unlimited ice cream! Crew are cheerful and helpful as always."
ข้อเสีย: "After status flyers boarded first, general boarding call was for all remaining passengers together! First time in my experience a full wide-body aircraft boarding was not by row. Predictably, the process was slow and chaotic. Last minute switch from a 777 to an older, non-refurbished 747-400. Entertaiment system contents are still great, but the screen is dim and outdated by today's standards. But I would just fill this as luck of the draw."