My seat did not lean back. It was so uncomfortable. This needs to be checked prior to flight especially very long one.
I liked the cleanliness of the flight, my check in bags got loaded into cargo for some reason and I had to wait over 30 mins for them to arrive becuase a thunderstorm hit and they people in charge didn’t want to drive the cargo section over in a thunderstorm.
Singapore airlines has resumed after Covid selling premium services but not opened lounges to cater for the demand you cannot get a seat in their lounges and social distancing is non existent. I wouldn't pay for services you don't get so be aware.
I love everything about Singapore airlines excepted fact that you cannot reach a person to speak with anything with on the phone that is the only reason I may not use a Singapore Airlines again I tried many times to call someone and cannot speak to a person about some specific problems that I need to speak with an individual about
I have guitar when I fly, they don’t allow to take the guitar with you on board even the bins was empty
We enjoyed the flight very much. The flight staff was very helpful and friendly.
ข้อเสีย: "Crew miss my drink"
ข้อดี: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
ข้อเสีย: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
ข้อเสีย: "Seats after 1st hr, will feel uncomfortable"
ข้อดี: "Crew was attentive and made extra effort to meet special requests from passengers."
ข้อดี: "Same as above on SIN-BKK"
ข้อเสีย: "Next time in B787 Dreamliner"
ข้อดี: "The crew were excellent"
ข้อเสีย: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
ข้อดี: "Kindy flight attedances,,smooth boarding,,delicious food"
ข้อดี: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
ข้อเสีย: "A little more leg room."
ข้อดี: "Entertainment system ok"
ข้อเสีย: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
ข้อเสีย: "My moslem meal selection wasn’t provided onboard"
ข้อเสีย: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
ข้อดี: "Well organized boarding, friendliness of staff, food service"
ข้อเสีย: "Flight was delayed by about an hour."
ข้อเสีย: "The toilets were a little unsanitary."
ข้อเสีย: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
ข้อเสีย: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
ข้อดี: "Entertainment ok but not newest, boarding smooth, food ok"
ข้อเสีย: "Long waiting time for baggage, food not exceptional"
ข้อดี: "My neighbor"
ข้อเสีย: "Fight war delayed and we got a security check upon arrival"
ข้อดี: "Very comfortable"
ข้อเสีย: "I don’t see anything I didn’t like"
ข้อดี: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
ข้อเสีย: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
ข้อดี: "Spacious and comfortable bed."
ข้อเสีย: "The food wasn't that great. Average at best."
ข้อดี: "In flight entertainment systems"
ข้อเสีย: "I had beef with mashed potatoes but I found the beef was quite tough."
ข้อเสีย: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
ข้อดี: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
ข้อเสีย: "baby crying throughout the flight"
ข้อเสีย: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
ข้อเสีย: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"
ข้อดี: "Great service and comfort."
ข้อเสีย: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
ข้อดี: "But I got to take Qatar airline and the service was great"
ข้อเสีย: "Almost missed the flight, havent noticed the passengers in prior"
ข้อดี: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
ข้อเสีย: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
ข้อดี: "Service is the best among the airlines I’ve ever taken"
ข้อเสีย: "Never ever get free upgrade"
ข้อดี: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
ข้อดี: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
ข้อเสีย: "Not much. This airline is up there with the best."
ข้อดี: "Boarding ok, timely departure. Food very good for plane food."
ข้อเสีย: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."
ข้อดี: "friendly staff top Service top Inflight"
ข้อเสีย: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
ข้อดี: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
ข้อเสีย: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
ข้อดี: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
ข้อเสีย: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
ข้อดี: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
ข้อเสีย: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."
ข้อดี: "Very helpful and polite staff"
ข้อเสีย: "Old B777-200 with small personal screen. And they don't have pillows on board."
ข้อดี: "Customer service and food couldn't be better."
ข้อดี: "crews are energetic and warm welcoming passengers."
ข้อเสีย: "aircon temperature is too hot for seat 50H area."
ข้อดี: "Everything on time."
ข้อเสีย: "Nothing really bad one food on return flight not great but ok."
ข้อเสีย: "Everything was excellent. Left Bangkok on time and arrived slightly early but that’s good. Food was excellent and the staff were very helpful and friendly"
ข้อเสีย: "instead of gluten biscuits, peanuts or popcorn could be offered"
ข้อดี: "we booked Premium economy, super !!! boarding was well organized. staff correct and friendly. well informed by app."
ข้อเสีย: "nothing. it was o.k."
ข้อดี: "Take the flight that takes out of SFO right after midnight. Gets you there with less than an hour layover and you are off to BKk. Once I got to BKk my bus was ready and I was in Pattaya by noon. Smoothest trip so far"
ข้อเสีย: "I think Eva should stop their business. Nightmare to fly with!"
ข้อดี: "Amazing crew"
ข้อเสีย: "Chair leaning"
ข้อดี: "The crew was fantastic and the food was excellent. Would highly recommend this airline!"
ข้อดี: "Amazing crew; very attentive; kept lavatories clean at all time during the entire flight; good food"
ข้อเสีย: "10 seats across (B777-300) in economy section really made the experience bad."
ข้อดี: "Crew was very nice."
ข้อเสีย: "I can’t think of anything"
ข้อดี: "Flight was on time. Great service throughout the journey."
ข้อเสีย: "We waited more than 40 mins for baggage."
ข้อดี: "Flight was what I had expected."
ข้อเสีย: "Yet another delay, so departure as per schedule would have been good."
ข้อดี: "crew was amazing and plane was comfortable"
ข้อดี: "Nice wide comfrotable seats. The crew and staff were friendly and efficient."
ข้อเสีย: "The food was just average. The overweight lady by me was all over my space. I wish airlines would tell passengers to consider thier neighbors and ask then to respect pooples space."
ข้อดี: "EVA Air is an excellent all around airline."
ข้อดี: "The crew, food and entertainment were great!"
ข้อเสีย: "The price from economy to the next level seating is double the price for only a couple more inches? The service was the same and the leg room and food was the same. Go economy next time."
ข้อดี: "EVA airways seem to have gone out of their way today as the cabin crew service was excellent. Not one issue or complaint. The flight left on tine and was almost early into Heathrow apart from air traffic delay"
ข้อดี: "Efficient boarding and crew."
ข้อเสีย: "Food not the best."
ข้อดี: "Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus."
ข้อดี: "Really enjoyed flying with Eva air."
ข้อดี: "This was a first overseas flight in a long time. This airline earned their 5 star status. Great service, attendants where very helpful and available. Seating was tight but functional. Restrooms were very clean and the for service was always on time, fast and efficient. The food was airline good, but I'd say slightlyabove average and plenty of drink options."
ข้อเสีย: "The wifi offered was not good at all and I was charged for it and never connected once. Advice- Save your money on this one."
ข้อดี: "Staff on board was excellent. We were 3 hours delayed and they knew we had a connecting flight, so they moved us to the front of the plane so we could et off quicker."
ข้อเสีย: "We were 3 hours delayed - the board kept saying we were just 40 min delayed. Poor communication about the delay, when we would be leaving, etc. No rush in loading plane. LOTS of connections missed due to this. They told us our next flight would wait for us, and it DID NOT. They had already booked us on a later flight, even though we had 20 min to get to it."
ข้อดี: "Everyone was friendly and approachable"
ข้อเสีย: "Very strict on baggage weight rules for carry=-on. Our carry-on bags were almost empty to meet their weight restrictions. Then, they couldn’t enter my United Mileage Plus number, I don’t think I got my mileage, still need to follow up with United. Used their online site, couldn’t get seat assignments, got lousy seats."
ข้อดี: "Good service, ground staff and on flight"
ข้อดี: "Well apointed aircraft, good food, individual games and movies made for a seemingly short flight."
ข้อเสีย: "Both travellers are 6 feet. A litle morleg room would be nice. But there was more than any US domestic flight."
ข้อเสีย: "The fish offering was less than excellent."
ข้อดี: "plenty of movies to watch."
ข้อดี: "My roundtrip flight from Chicago to Bangkok was excellent for many reasons. First, my flight from Cleveland was delayed, and the EVA crew was quick to communicate with me and be sure to get me to the gate so I didn't miss the flight. The staff were all very kind, helpful, competent, professional. The airplane was very clean, very efficient, good meals, good entertainment. Excellent airline. I'll be flying with them regularly!"
ข้อดี: "Attendants really look after you. They work hard and walk fast to keep everybody happy."
ข้อดี: "Everything! Easy to book my fly and print my ticket with out to much hassle bey convenient"
ข้อเสีย: "VERY LONG LINES AT BKK AIRPORT, IF I WAS NOT SMART AND FAST I WOULD HAVE MISSED MY FLIGHT. LINES WERE TERRIBLY LONG AND I HAD TO CUT IN FRONT OF ABOUT 8,000 PEOPLE TO AVOID MISSING MY FLIGHT."
ข้อดี: "The service were so nice the food were amazing. The rides were relaxing and I felt safe and comfortable the whole ride home."
ข้อดี: "service on time and great staff"
ข้อเสีย: "all good"
ข้อดี: "Service was neat Took of on time Good entertainment"
ข้อดี: "It was a very little late taking off, we did arrive on time. The online service was good, I got notice to check in online and was able to book my seat and select food for the flight. I prefer choosing seafood meal because it usually is good. Maybe not for breakfast. LOL Bathrooms were clean and well stocked for once and they issued blankets that were thicker and useful. Entertainment selection was good for films and TV"
ข้อเสีย: "Seats are a bit worn, not as supportive. It was cooler in the cabin than I am used to. Previous flights it had been warm during the sleep period."
ข้อดี: "Seat reasonably comfortable in Eco Plus"
ข้อเสีย: "Flight attendants forgot drink order, boarding didn't happen until 15 minutes after scheduled time with very poor communication from ground staff"
ข้อเสีย: "It was too warm on the plane."
ข้อดี: "In economy the seats recline more than your average airplane and also there's a bit more leg room so on a long flight this is a big plus. I also liked the fact that the washrooms are kept very clean during the flight and they offer toothbrush with toothpaste."
ข้อเสีย: "Overall I liked everything is a very good airline. The flight attendants rush you too much for everything, that bothered me a bit."
ข้อดี: "Well fed, fast, bathrooms clean"
ข้อเสีย: "More Movie selections"
ข้อดี: "Friendly service. The food was good!"
ข้อเสีย: "Bumpy ride could also be from hazy weather."
ข้อดี: "The plane was nice, seats comfortable, flight staff was super nice, ride was very smooth, like all previous Eva air flights."
ข้อเสีย: "Nothing. Everything was great as usual :)"
ข้อดี: "Beautiful stewardesses, newer aircraft- roomy & amazing personal TVs w/ awesome movie selection."
ข้อดี: "Great flight! The seats were comfortable and spacious. The crew was friendly and informative and the bathrooms were clean."
ข้อดี: "The entertainment options were really nice. The airfare I felt was good value for the money."
ข้อเสีย: "This was on the flight from Taipei to Chicago: The woman next to me had an injured foot which she rested on the tray table. She should have been seated where there was an empty seat next to her as there were seats available and it would presumably have been more comfortable. It turned out the outlet for plugging in the headphones for my seat was broken so I moved to an empty seat. I would not have wanted to look at her foot (no sock on) throughout the flight plus she was constantly fidgeting and poking me with her arm Ashe adjusted her foot while I was seated next to her. Unpleasant."
ข้อดี: "Feel safe and easy to change the flight"
ข้อดี: "flight attendants were terrific"
ข้อเสีย: "the food. i think i will probably just stick to the instant noodles next time. the chinese options were probably too authentic for my taste. the western options were too heavy."
ข้อเสีย: "We could not get our seats assigned prior to check-in, and therefore had middle seats for a 12 hour flight."
ข้อดี: "I'd like to say thank you with the ground staff who help me to get a better seat."
ข้อเสีย: "some of ground staff talk too much and try to change my mind, when I requried about my seat."
Another 6 hours delayed nothing given to us
Terrible experience when collecting bags, took an hour and a half to get our bags back at the Houston IAH airport. Not sure who's at fault, but not sure if I want to go through that again.
This company violated my ticket terms in the form of canceling my flight while failing to notify me about the change. In an attempt to resolve things, they put me on an earlier flight which I reasonably missed even with my best efforts to catch it. It would have made a bit of sense if they changed my flight forward not backward, and they did all of that without even telling me. I've actually had to wait for the following day to catch a flight.
Better food & beverage required
Really I can’t think of anything that could’ve been better. Thank you for an excellent trip
ข้อเสีย: "We’ve been waiting for almost an hour now for the bags to come out. This is insane"
ข้อดี: "Breakfast was good; the first meal was average"
ข้อดี: "Everything normal as expected on an economy class nothing special."
ข้อเสีย: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."
ข้อดี: "Easy and efficient boarding process, great Tv episodes selection"
ข้อเสีย: "Staff was slow to remove plates after eating"
ข้อดี: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
ข้อเสีย: "stock the fridge"
ข้อดี: "Everything was good. Seat is roomy and able to stretch leg."
ข้อเสีย: "toilet is smaller"
ข้อดี: "Staff were fantastic."
ข้อเสีย: "Better movies please."
ข้อดี: "Seats are great!"
ข้อเสีย: "The food options were not that good this time."
ข้อเสีย: "better food"
ข้อดี: "Not-so-full flight meant we could move about and choose more comfortable seats."
ข้อเสีย: "TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife."
ข้อดี: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
ข้อเสีย: "too hot called groups too fast for boarding"
ข้อดี: "Very impressed with the service. Very friendly staff"
ข้อเสีย: "My entertainment unit on the Perth Doha leg never worked even after several resets"
ข้อดี: "Nothing about American Airlines Never ever to travel with it again"
ข้อเสีย: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"
ข้อดี: "price, comfort, food"
ข้อดี: "I haven't flown with Qatar for several years, but my memories of an exceptional experience were replicated. Fantastic modern aircraft, brilliant crew and great food."
ข้อเสีย: "Only one minor gripe, the passengers seated behind me talked incessantly, making my attempts to sleep impossible. I asked if there were any ear plugs available, but none could be found. My own fault, I should have packed my own."
ข้อดี: "The airplane seats in economy were comfortable for the very long flights I took with Qatar Airlines. The seats had enough room between the back of the other seat. The seat reclined to a comfortable position. The seat back provided a built in head rest. The TV's in the seats were the largest I have ever seen on a flight in economy. The staff were helpful and great. The food and drinks provided were decent!"
ข้อเสีย: "The food was horrible"
ข้อเสีย: "Business class luggage came late."
ข้อดี: "Qatar airways is the best airlines and they serve you like a 5 stars hotel"
ข้อเสีย: "The problem is when they linked a flights frome other airlines companies. Under ( one world ) On this flight the were linked with sirlankian airlines The flight was full and a lot of older asian on flight they don’t respect people and speak loudly The smell was not good enough"
ข้อดี: "very nice crew please have good dessert"
ข้อดี: "On general quite good"
ข้อเสีย: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."
ข้อดี: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."
ข้อดี: "Being able to sleep."
ข้อเสีย: "Food was not good. Rice was not fully cooked."
ข้อเสีย: "The electronics ban on US-bound flights was handled poorly in Doha, resulting in multiple passes through the security check for many passengers, including two in my party. It left a bad impression that lingered, unfortunately."
ข้อเสีย: "The online check in system was down so we all had to line up to check in."
ข้อดี: "Excellent crew who were warm and attentive. Wide range of entertainment options."
ข้อเสีย: "Food was disappointing. No western option despite it being a London bound flight."
ข้อดี: "I like the staff and the way they treat the passengers and foods too i like , was really good"
ข้อเสีย: "I didn't like the comfortable part at the plane , it's not that good plane , the spoon ,& knife are not good , the chairs are not comfortable that much as the other planes of Qatar airways,"
ข้อดี: "Qatar is quite possibly the best airline in the world, especially on its long haul flights. It is heads above the other two major Persian Gulf airlines. All the employees with whom I dealt were excellent and customer-oriented. The planes between Doha and London were new, had more space than older planes and had an excellent selection of movies and TV shows. I ordered special meals on all the flights, and I was very satisfied. I have been a fan of Qatar Airways since I flew it to Australia in 2011. It continues to do a superb job, even in Economy."
ข้อเสีย: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
ข้อดี: "the flight was very comfortable . the movies were very good."
ข้อดี: "Another B787. Had empty seats next to me."
ข้อเสีย: "No menus handed out by the crew and little explanation of what the meal was beyond beef and rice or chicken and potato. For some reason they only serve a snack instead of a second meal on this flight."
ข้อดี: "Incredible staff, fast boarding, great entertainment center."
ข้อเสีย: "Breakfast frittata was like rubber."
ข้อเสีย: "Not enough check in desks operating - very long wait"
ข้อเสีย: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
ข้อดี: "On time"
ข้อเสีย: "Food is so bad and it's finish quickly and there's no Choice is. And there's one point Why the flight stops tow times in Vietnam going and back It's should one time and back to Doha"
ข้อดี: "First of all I have taken Qatar airways to Europe and US HOVER when it comes to Third world like Asia and Africa the send thier most dirty broken airline!!in thialand the pressure was not right according to pilot we stayed on the run way 4 HOURS offered water wrf.? No one communicated with US I think your airline is typical Arab mentality unless you are white I. E American you don't give a shot about your costumers this is the second arb line I droped I will never take ur plane ever!! When I got to Doha all they did was through stupid voucher for food missed my flight no apology rude as staff disgusted y their behaviour and lack of care missed imprtant meetings NEVER AGAIN RACIST AIRLINE TREAT WHITES WITH RESPECT IT NOT BLACK'?? REALLY WELL I I'LL TAKE MY MONEY AWAY THEN I will make Co viols decision to never fly with u"
ข้อเสีย: "Everything racist disgustinget and never will take this airline nasty dirty broke down twice stayed in the plane for 4 hrs no one apologised"
ข้อเสีย: "They changed my seats twice and it was near the bathrooms and I hated it. They refuse to give me a better place when I requested. I didn't choose the seats they put me in and the crews couldn't handle the other passengers attitued and actions. I asked for a below but they didn't bring it to me."
ข้อดี: "boarding was okay"
ข้อเสีย: "BA operated flight. cannot compete with Qatar Airways, even if the ticket is a Qatar ticket."
ข้อเสีย: "Missed the connecting flight due to some delay. Had to sleep over for a night. A lot of discomfort. New flight time was very later the next day. Messed up all my bookings and schedule."
ข้อดี: "Service of the inflight crew and food quality."
ข้อเสีย: "Too short layover time in Doha. Had to run from one gate to another to make connection"
Very friendly crew and nice comfortable seats for coach even.
ข้อดี: "The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy"
ข้อเสีย: "We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor."
ข้อเสีย: "Great flight back to the UK, flight crew were very pleasant and attentive."
ข้อเสีย: "Just because I have bought my ticket on points I was not given a chauffeur driver."
ข้อดี: "Crew helped me with a chamomile to help me sleep."
ข้อเสีย: "It was quite good"
ข้อดี: "Unprofessional crew member how to treat as GOLD member in business class cabin"
ข้อเสีย: "No comment"
ข้อดี: "I was happy with all aspects of the flight"
ข้อเสีย: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."
ข้อดี: "crew was attentive and seating was comfortable"
ข้อเสีย: "they could have changed snacks..I had the same pizza when travelled four years back."
ข้อดี: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
ข้อเสีย: "They ran out of options on the food and considering it wasn't a full flight that surprised me."
ข้อดี: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
ข้อเสีย: "Very small plastic cups of water. On-board on call crew service was slow."
ข้อเสีย: "seat was ok staff are very rude food was poor and cold on first flight"
ข้อดี: "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
ข้อเสีย: "Child kicking seat from behind for entire flight"
ข้อดี: "The plane left on time, the ride was smooth and journey felt safe throughout its entirety. I enjoyed the flexibility of the seats; the quality of the cutlery, duvet, headphones and the matteress provided. The ICE is a brilliant entertainment system; giving an array of films to watch and games to play. The cabin crew were polite, friendly and helpful, and gave an excellent service as one would expect from travelling business."
ข้อเสีย: "The interior of the 777-300 was outdated, especially knowing that 777's have gone through an interior overhaul, so I was unfortunate to not be on of those refurbished planes. The food and the Virgin Mojito was not the best as I did expect it to better considering this was a business class. And the ICE tablet and its remote is not the most userfriendly nor responsive to use, as it does get a bit fiddly."
ข้อเสีย: "Airplane to late"
ข้อเสีย: "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"
ข้อดี: "Lots of selection in movies"
ข้อเสีย: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."
ข้อดี: "On board crew personable and trying to do a good job. No one on the ground seems to have a clue."
ข้อเสีย: "Boarding is shambolic - no signs, no announcements, no disciplined queuing system. Business class sears old-fashioned, not horizontal, uncomfortable. Impossible to get to first class lounge until the Emirates desk opens (we had a 5-hour wait before we could go to security as we couldn’t go through until the desk opened to take checked luggage. They appear unfamiliar with boarding passes on the phone - wanted paper ones."
ข้อดี: "Great and friendly cabin crew. Lots of movies to chose. Food was great."
ข้อเสีย: "All was great"
ข้อดี: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
ข้อเสีย: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
ข้อดี: "Food and service"
ข้อเสีย: "Boarding in Dubai was not according to zones and it was crowded"
ข้อดี: "To be honest I liked everything with this flight"
ข้อเสีย: "I didn't get upgraded to business or first class ;) Maybe next time though"
ข้อดี: "Good service, great crew, comfortable seat and pitch."
ข้อเสีย: "The food was mediocre compared to usual standards."
ข้อดี: "We had good seats & crew were friendly, but not as good as the Sydney to Dubai crew"
ข้อเสีย: "The lateness of our departure with no reason given from Dubai."
ข้อดี: "Nice new Boeing 737 with great movie choices."
ข้อเสีย: "Boarding in Phuket was late and disorganized. The walk from arrival gate to baggage claim was over 1 km. Meal service ran out of chicken (but had vegetarian)."
ข้อดี: "Good space for economy class"
ข้อเสีย: "Announce duty free on flight is closing soon so if interested to purchase last min pls check with crew...by the time you get hold of crew I find out it’s closed - all in 5 mins, from the time I saw message and spoke with crew member it was shut. Should give a little more time on announcements, enough to get a crew member and see products to purchase."
ข้อดี: "The planes are always beautiful, clean and atmospheric. The staff is always polite and friendly, and well put together. Never have I ever had a bad experience with Emirates."
ข้อดี: "Emirates is an airline that knows how to pay attention to the details. Amazing airline."
ข้อเสีย: "The ground few in Phuket - specifically the check-in desk did not uphold the standards of Emirates. I felt like I was too much of a bother for them."
ข้อดี: "Good entertainment"
ข้อเสีย: "Stawardess took too long to collect trays after we had eaten.at least two hours."
ข้อดี: "Vego food was provided Lots of meals"
ข้อเสีย: "Some of the food wasn't as tasty but it's airplane food"
ข้อดี: "After my request for vegan was apparently not put through, the crew bent over backward to find food for me - even giving up one of the crew members vegetarian meals. They even made the effort to notify the next leg of my trip (even tho that effort failed.)"
ข้อเสีย: "My request for vegan food was lost."
ข้อเสีย: "Significant delay in Dubai. Food vouchers handed out while change of plane which made it like feeding time at the zoo. Late boarding on new time. Food service was 6+ hours after the vouchers were handed out. Crew spent more time socializing with each other than servicing the passengers."
ข้อดี: "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
ข้อเสีย: "The leg room could be a wee bit better. Then again, I was in economy."
ข้อดี: "food was ok service was excellent fiji airways good Emirates nice girls and good service"
ข้อเสีย: "we did not like the long wait at Dubai 9 hours in airport is very painful i think that 9 hours wait took most of our energies ."
ข้อดี: "A380 Emirates get better every time"
ข้อดี: "Quick online check-in and bag drop-off at the airport. Friendly cabin crew. Juices etc. offered in between meal/snacks"
ข้อเสีย: "Delayed take-off from Singapore once we had boarded-an hour just waiting to taxi. Delayed landing at Dubai due to volume of air traffic. This meant a very quick transfer to the London flight and no helpful assistance from cabin crew even though I asked for assistance, I had to hail a buggy down at the airport otherwise we would not have made it to our flight as I would not have been able to walk that far in the time available. If the flight had landed on time then there would not have been a problem."
ข้อดี: "Food better than average"
ข้อเสีย: "Poorly designed economy seat. Unusable wifi."
ข้อดี: "Staff Seats Food Cleanliness Good destinations"
ข้อเสีย: "Boarding process is retarded. They do way too much, too many steps, too many checkpoints, stairs, hallways, people checking tix. Too much tea and not bringing the customer what they've asked for."
ข้อดี: "Probably the loveliest airline in the sky today"
ข้อดี: "Did not get drinks at all until dinner was erred which was over 2 hours into the journey. May have been ok if I hadn't just run from a late arriving connection to make this leg of my flight and I was so thirsty!! Naturally they were out of what would have liked for my meal. However the worst part is that Mt luggage didn't make it to Heathrow with my flight and the service in trying to get my bags back has been shocking. Considering I was told my bags would be arriving in London 2 hours later I still do not have my bage in my possession- a day and a half later. And trying to get to talk to someone to help. This has been so frustrating and disappointing."
ข้อเสีย: "My bag was lost and I was one of the many. Logistics at Heathrow were poorly executed to help people. It seems like they knew of the problem beforehand and didn't inform people effectively. I waited longer than necessary until I overheard that a lot of luggage didn't make it. I felt if they knew of the problem they should have gotten more people to help passengers and update them."
ข้อดี: "Very comfortable pod."
ข้อเสีย: "Very quiet pleasant atmosphere on board, lovely staff, great food, all in all a pleasant experience"
ข้อดี: "Portion of the food"
ข้อเสีย: "More food for long flight"
ข้อดี: "All was good service, seating comfort and food.."
ข้อเสีย: "Entertainment content can be more popular in terms of film and television programs"
ข้อดี: "Everything was as expected. .sevice, food and seating was good not cramped. ."
ข้อเสีย: "The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular .."
ข้อดี: "Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room."
ข้อเสีย: "Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard."
ข้อดี: "seats and airplane are in superior state"
ข้อเสีย: "the food and boarding"
ข้อดี: "Yes indeed. Polite and listening."
ข้อเสีย: "Snacks at the beginning, dessert, and inflight duty free."
ข้อดี: "The crew were very good and attentive."
ข้อเสีย: "Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day."
ข้อดี: "They are friendly and able to be approach when we have"
ข้อเสีย: "The flight was new."
ข้อดี: "Service, food served."
ข้อเสีย: "Economy class legroom is too tight and not comfortable."
ข้อดี: "I Like The Flight is On Time"
ข้อเสีย: "Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks"
ข้อดี: "Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!"
ข้อดี: "Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment"
ข้อเสีย: "Change to HiFly plane - noticeable difference in most aspects"
ข้อดี: "Very nice flight and very comfortable with extra leg room"
ข้อดี: "No problem"
ข้อเสีย: "Service can b warmer"
ข้อดี: "No problem"
ข้อเสีย: "Service can b warmer Practically no entertainment, just a common screen"
ข้อดี: "Crew were ok"
ข้อเสีย: "Delayed Not enough blanket Seat angle too upright, not comfortable"
ข้อเสีย: "They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board."
ข้อดี: "Their Dreamliner plane is spacious, well fitted, not cramped."
ข้อเสีย: "Unable to listen to movies with their headphones - too much static"
ข้อดี: "None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay."
ข้อดี: "Comfortable seats"
ข้อเสีย: "Can improve food."
ข้อดี: "Entertainment is very up to date Crew striving to help Nice all in all"
ข้อเสีย: "Boarding usually late"
ข้อดี: "legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay"
ข้อเสีย: "A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems"
ข้อดี: "Friendly crew, always available and happy to help"
ข้อเสีย: "Boarding was late"
ข้อดี: "Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked"
ข้อเสีย: "Worst was slow moving line at Melbourne. Not enough check ins. Missed the tail and fuselage cameras on 780 and 750. Seat covers look cheap and worn. Coffee and orange flavour not best. Screens not best eg Cathay and Qatar. Women cabin crew good to dress islamic but too restrictive. No t easy th o hear captain messages. Seat design only average. Bandar airport ver y beautiful but need better restaurant."
ข้อดี: "Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough."
ข้อเสีย: "See above. Aircraft not ok for busy sector. Eg A330 required"
ข้อเสีย: "Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it."
ข้อเสีย: "airplane is a little bit old."
ข้อดี: "Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!"
ข้อเสีย: "I was sitting around a lot of families with kids"
ข้อดี: "The crew was really friendly and helpful"
ข้อเสีย: "I didn’t like nothing"
ข้อดี: "We were in transit and I checking-in was orderly. Grateful for friendly crew."
ข้อเสีย: "Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much."
ข้อดี: "Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good."
ข้อเสีย: "Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too."
ข้อดี: "Gave me aisle seat, great service"
ข้อดี: "Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr."
ข้อเสีย: "The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with."
ข้อเสีย: "The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do."
ข้อดี: "The cabin crew were very friendly, organised and polite."
ข้อเสีย: "The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep."
ข้อดี: "The cabin crew were very friendly, organised and polite"
ข้อเสีย: "The layover at Brunei airport was a little boring as there's not much to do for three hours."
ข้อดี: "Best crew I have ever had"
ข้อเสีย: "Leg room is too small."
ข้อดี: "Crew are just the best"
ข้อเสีย: "Boarding was disorganised, excellent service otherwise."
ข้อดี: "They were able to accommodate my request to move to an aisle seat"
ข้อเสีย: "Sticklers for luggage weight and the plane was small"
ข้อดี: "I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare"
ข้อเสีย: "BYojet shouldn't be with Kayak get rid of them."
ข้อดี: "Short and sweet flight."
ข้อเสีย: "Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!"
ข้อดี: "The food!!!!"
ข้อดี: "Service with a smile. Great manners."
ข้อเสีย: "Nothing. Great crew, food, flight."
ข้อเสีย: "Everything was good except for the food. It was average"
ข้อเสีย: "I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap"
ข้อดี: "Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality."
ข้อดี: "Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee."