|เส้นทางบินยอดนิยม||นิวยอร์ก John F Kennedy Intl ไป ลอนดอน สนามบินลอนดอนฮีทโธรว์|
ข้อดี: Great service and comfortable ride excellent staff
ข้อเสีย: Cannot expect better service
ข้อดี: People were friendly. Flight was comfortable.
ข้อเสีย: Staff incorrectly assessed documents needed for visas, and told us we were incomplete and needed to return home. Instead of looking up policy, we were denied boarding mid-flight, missed a wedding, and had to spend three days in London instead of our destination. Also, we got bug bites during the flight that turned out to be from bed bugs, which followed us home and caused much frustration for months.
ข้อดี: Crew was excellent - friendly and helpful
ข้อเสีย: Seats in economy too cramped - I paid extra for next seat up from basic economy which covered our baggage but, for some reason, not seats with more leg room.
ข้อดี: The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art.
ข้อดี: Always helpful cabin staff and very efficient
ข้อเสีย: Cery old aircraft ecenomy cramped (usually fly premium but it was an emergency )
ข้อดี: Being on time
ข้อเสีย: Nothing you guys did great thank you so much.
ข้อดี: Comfortable seating, pleasant food and entertainment.
ข้อเสีย: Not being charged $1200 for a ticket that I already bought, but had been voided with no notice. And Virgin Atlantic staff not friendly or helpful in any way with this situation.
ข้อดี: Crew are always top notch, free drinks are readily available and entertainment system is great.
ข้อเสีย: The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt.
ข้อดี: Boarding and crew great!
ข้อเสีย: Seats extremely narrow
ข้อดี: This is the way to fly long haul.
ข้อเสีย: Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most.
ข้อเสีย: Nothing really
ข้อดี: Amazing !
ข้อเสีย: Nothing all good really
ข้อดี: Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment.
ข้อเสีย: Cheaper baggage rates
ข้อดี: I like that there are multiple bathrooms onboard.
ข้อเสีย: The rows are so narrow between seats that your roll on suitcase will not fit. You have no elbow room in your seat. People who live in England are very rude and would not let those of us seated in front of them to deplane. Too bad there isn’t someway to make people wait their turn.
ข้อเสีย: Food wasn’t great and not a lot of it. London to Orlando was good. Connection was good.
ข้อดี: I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc.
ข้อเสีย: Nothing. Had a great trip!
ข้อดี: The crew was so kind and amazing. They definitely made our flight great!
ข้อเสีย: The entertainment wasn’t working for most of the flight. We only got about an hour and a half of entertainment
ข้อดี: Nothing really, seems everyone is underwhelming in this market
ข้อเสีย: Quality of food and service
ข้อดี: Water station!
ข้อดี: The crew
ข้อเสีย: The screen
ข้อดี: Seats comfortable. Food was good.
ข้อเสีย: Information on when we can check in on upcoming flights. Other airlines we have booked for flights will email us 24 hours prior to departure. Virgin Atlantic did not. I had to call and I was directed to their web site and was able to check in on line. Thanks
ข้อเสีย: The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre
ข้อดี: It was a great flight!
ข้อเสีย: nothing, pretty much perfect!
ข้อดี: Great crew, good in-flight movies. Good food.
ข้อเสีย: Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep.
ข้อดี: The staff were helpful. The entertainment had good variety. Adjustable head rest was useful.
ข้อเสีย: The seat was a little lumpy. More leg room would always be appreciated.
ข้อดี: Amazing crew, excellent drinks and decent food. Very comfortable seat
ข้อเสีย: Everything was great
ข้อดี: Courteous and attentive crew from baggage check in thru baggage claim.
ข้อดี: Seat was comfortable, good movies, etc
ข้อดี: Crew was great !!!
ข้อเสีย: Seating in upper class is uncomfortable and bedding is not fresh.
ข้อดี: The seating in upper class is unconventional and uncomfortable.
ข้อเสีย: Reconfigure seating in upper class. We will no longer be customers for that reason alone..
ข้อเสีย: Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water.
ข้อเสีย: We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken.
ข้อดี: Decent crew, nice snacks.
ข้อเสีย: Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay.
ข้อเสีย: Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory.
ข้อดี: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.
ข้อดี: Entertainment and helpful staff
ข้อเสีย: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin
ข้อดี: Very friendly crew. The meals are good, nice variety. Hot food is hot.
ข้อเสีย: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.
ข้อดี: Very friendly crew. We boarded about an hour before so we were ready to go well before time.
ข้อเสีย: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.
ข้อดี: The crew looked after us well
ข้อเสีย: It was all good
ข้อดี: such a big difference in size of aircraft, very comfortable and great crew.
ข้อดี: the crew was very polite and professional.
ข้อเสีย: the aircraft is small and confined, only two toilets for the entire economy level passengers for a 6 hour flight. the online entertainment lacks variety and the food was okay.
ข้อดี: Crew was very attentive...food selection was excellent
ข้อดี: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.
ข้อเสีย: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.
ข้อดี: Speedy boarding and good locker space
ข้อเสีย: Lack of room in seat especially with seat in front reclined.
ข้อดี: Nice crew
ข้อเสีย: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.
ข้อดี: Crew was generally nice and caring.
ข้อเสีย: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.
ข้อดี: Everything was easy
ข้อเสีย: Business class seats are snug for big people compared to other airlines
ข้อดี: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized
ข้อเสีย: Checking in bags and printing boarding passes were long unorganized lines of people
ข้อดี: Crew was nice
ข้อเสีย: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows
ข้อเสีย: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.
ข้อดี: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent
ข้อเสีย: No. Keep up the good work!
ข้อดี: Premium economy was perfect, smaller cabin with less people, great flight.
ข้อดี: Crew was great!
ข้อเสีย: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(
ข้อเสีย: Squishy space and very late flight unfortunately
Jhb to Lhr
ข้อดี: Most of it was of a reasonable standard.
ข้อเสีย: Plane was full
ข้อดี: Great crew. Very kind and efficient.
ข้อเสีย: American carriers seem to enjoy poor seat ergonomics.
ข้อดี: Craig in first cabin flight crew was amazing. :))))
ข้อดี: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!
ข้อเสีย: USB socket on the entertainment on both flight out and return was broken.