ค้นหาเที่ยวบินราคาประหยัดในฮ่องกงแอร์ไลน์

Priority boarding

ข้อเสีย: I was 32 weeks pregnant and I’ve asked twice if there is a priority for boarding but the crew kept telling to line up. I was fine with lining up but just checking if you have he policy for priority boarding.

ข้อดี: Staff CleanliNess of toilets (quit rare these days) It was a good flight

ข้อเสีย: Breakfast Really could have done with some fresh fruit.

ข้อเสีย: can't online check in,3 persons seat separated

ข้อเสีย: food

Poor ventilation on the plane!

ข้อดี: Services of the crew were good!

ข้อเสีย: Hot! Poor air conditioning and ventilation!

The ventilation was poor and it’s so hot on the plane

ข้อดี: On time take off and landed earlier than scheduled

ข้อเสีย: Poor ventilation

ข้อเสีย: Baggage delay

Luggage

ข้อเสีย: We waited over 1 hour at HKIA to collect our checked in bags with 3 other flights of baggage that came and went away whilst we waited and waited.

ข้อเสีย: Boarding time too rush!

ข้อเสีย: Food is not good!

Lost bags, missed shuttle bus because of it....

ข้อดี: The flight got us to our destination, with minimal fuss and no frills, which is what we paid for - so while the stars I gave aren’t amazing, it was exactly what we paid for

Pathetic and worst experience

ข้อดี: I liked nothing. Each and everything was not exoected frim airline

ข้อเสีย: I am vegetarian and booked indian veg food in ticket but i was offered only non veg and that too was clumsy.

Last time I will use this airline

ข้อดี: not much did i like

ข้อเสีย: the boarding was half an hour late with no explanation or warning then we sat for half an hour on the plane without take off. I asked the crew what was happening and reminded them this was a passenger flight not a cargo flight. How about the captain or someone doing something crazy like advising the cabin what is happening? Completely lost on the Chinese psyche it seems. The food was minimal, about a desert spoon of overcooked chicken, piles of rice and an unedible vegetable. I managed to get two thimble full glasses of wine.

HX 609 BEWARE OF HX TWO TYPES OF BIZ CLASS

ข้อเสีย: If I had known that they use a very different seat from their advertised flat beds I would not have paid for biz class. Simply not worth it.

Great value

ข้อดี: Food and refreshments

ข้อดี: Good landing by Hong Kong airlines

Delayed again

ข้อดี: Gave me something to talk about with my wife while we discussed what meat was in the 'snack'

ข้อเสีย: 45 minutes delayed before even pushing back from the terminal that they only told us once we were all on. Then the 'snack' they served was utterly horrendous. It was some sort of super sweet bread with a mystery meat in it.

ข้อเสีย: flight being delayed for 5 hours is hardly acceptable. The official delayed certificate should be handed out to passengers in a more spacious and controlled area and not when people are alighting from the aircraft, everyone was stuck and unable to get past the crowd. With China flights, i am pretty certain the bunch of mainlanders didnt even know what the certificate was for, they just flocked over to get it because that is their mentality. Aircon should be turned on if people are stuck inside the airline waiting for take off. Reasons such as the aircon is broken is pathetic. If the captain knows the flight is bound to be delayed then let the crew know in advance so they can prepare for our in flight enjoyment better such as refreshments like water to say the very least.

Airline OK, airport atrocious

ข้อดี: Cheap flight

ข้อเสีย: Krabi airport is unorganized, two and a half hour wait for immigration. Airline should exert pressure to resolve the airport issues... After all the experience is end to end!

ข้อดี: Meal was good but very little portions

ข้อเสีย: Late flight, no entertainment.

FLIGHT HX 776 CANCELLED, NEED REFUND

ข้อเสีย: The flight was cancelled, we had to buy tickets on different airline, we demand refund for flight cancelled due to technical reasons