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ข้อเสีย: The flight was delayed not very organized company
ข้อดี: Everything was good.
ข้อเสีย: I think the airline should give all the beverages for free. Excluding of course any alcohol beverages.
ข้อเสีย: Great value and efficient process. Chairs are small and it’s cramped. But the value $$ makes it worthwhile.
ข้อเสีย: Tough landing. Miss the free drink and peanuts
ข้อดี: Horrible communication
ข้อเสีย: Horrible communication
ข้อดี: I got front seats
ข้อเสีย: Flight was delayed!
ข้อดี: Seats not comfortable at all.
ข้อเสีย: Poor customer service. No representatives available to help customers get through customs in Aruba. There were at least 6 stages of lines people had to get through just to get to gates. Arriving at airport 3hrs 3min early doesn’t guarantee that you will make your flight.
ข้อเสีย: We waited on the tarmac for 44 minutes waiting fir a gate after taking off 30 minutes late. Then the baggage didn’t come out and I was stuck holding my baby for 2 hours waiting for the stroller to come out.
ข้อดี: The crew was not helpful
ข้อเสีย: Flying a different airline
ข้อเสีย: 4+ hour delay with no voucher provided or refreshments made available. Landed at 2AM as a result.
ข้อดี: 5 hours late.
ข้อเสีย: Chargers on the plane
ข้อดี: Comfortable, clean seating close to the gate, smooth efficient boarding, flight was on time, seating on the plane was comfortable enough for this short flight, including enough leg room even in the regular seats, though not conducive to sleeping because of the inability to recline. Crew was pleasant and did a fine job.
ข้อเสีย: There was no coffee or breakfast available in the Fort Lauderdale terminal while waiting for this 7am flight. The terminal was plenty busy, and a coffee cart or kiosk would make a lot of money and keep everybody happy until restaurants open…. Or just open the restaurants earlier.
ข้อดี: The experience was horrible. There was nothing happening to like.
ข้อเสีย: The staff should not lie to the passengers. Passengers should be removed from the plane if the delay is going to be over 30 minutes that way they can take care of their personal needs and stretch. Water and a snack should be offered if the delay is over 30 minutes. Telling passengers you do not give anything for free and then refusing them water after turning off the air conditioner is really bad. Also, when reloading the same protocal of calling for children, disabled, and zones should be followed. I had to tell the manager to do this. He just told the whole crowd to line up which created a hostile mess.
ข้อเสีย: The flight was delayed and we ended up being deplaned. Missed our connecting flight despite the crew telling us repeatedly that they would wait for us. Currently waiting for any word from the staff at the airport in Orlando.
ข้อดี: The lady who checked us in and got out reservation straightened out was wonderful.
ข้อเสีย: 3+ hour delay. Knees were very cramped while seated on the plane. Crew acted a bit strange/ disorganized.
ข้อดี: Great smooth flight
ข้อเสีย: More substantial food choices
ข้อเสีย: At least 3 travelers were not wearing masks. I felt unsafe
ข้อดี: The seat was okay the crew tried there best.
ข้อเสีย: The lady sitting in front of my husband was drunk and pied in herself people were cussing and yelling.
ข้อดี: Well, it was not very comfortable and we were delayed for an hour. And a crew member was sick.
ข้อเสีย: Mostly everything.
ข้อดี: I got home alive
ข้อเสีย: Plane was late then crew member showed up late causeing further delay and another delay waiting for checked bags
ข้อดี: Everything was terrible
ข้อดี: Everything was terrible!!!
ข้อดี: Crew was great
ข้อเสีย: Baggage, entertainment, food
ข้อเสีย: Terrible seats, but you know that! That’s all anyone talks about is how terrible and uncomfortable the seats are.
ข้อเสีย: Flight was delayed from FortLauderal to Atlanta, no specific reason.
ข้อดี: Crew had straight attitude. I asked a spirit airport worker if the flight had been delayed and she shrugged her shoulders and walked away. I asked another and he said “go find out”. This was surreal that it could be that bad.
ข้อเสีย: Everything. The price I saved taking spirit I spent when I had to 1. take an Uber to a 2. hotel because spirit 3. first flight was so delayed, causing me to miss my connecting flight resulting in me to either get a refund or wait til a flight was available. 4. The refund would only be for my connecting flight so I still would come out my pocket on a new flight - or for no charge at all I can have my Tuesday flight moved to Thursday. Shit was crazy. No one on the first plane made it onto the connecting flight and NOT ONE spirit representative came to communicate, coordinate or reassure us.
ข้อดี: The loading was taking along time
ข้อเสีย: More organized
ข้อดี: On time departure and early arrival
ข้อดี: The crew was amazing
ข้อเสีย: Well the seat could have been better