Getting a little betterข้อดี: Flight departed early and landed almost 40 minutes early. Good service. Nice crew. I paid extra for the big First seat. ข้อเสีย: Still no frills. No internet. No power for your computer. No reclining seats.
Still a crappy airlineข้อดี: Staff were actually nice on this flight. I boarded last so can’t complain. ข้อเสีย: No entertainment. No power outlets. No reclining seats. No legroom. No frills. Base fare. Pretty crappy as usual.
On time flightข้อดี: Flight started and reached on time.
Won't fly them again because of hidden costsข้อดี: No delays. Boarding was efficient but not much else. Very basic. ข้อเสีย: I wanted to bring a bag as hand luggage and had to pay $46 each way. I've flown loads and this is the first airline who has charged for carry on.
ข้อเสีย: The seats
ข้อเสีย: They charge an absurd amount for carrying on luggage. I have never been on an airline that charged for a carryon. Therefore, when I got to the gate, they told me to go to the front desk to pay $65 to carry on my bag. I will never fly this airline again.
Horrible ambienceข้อเสีย: The passenger next to us smelled like vomit. It was terrible sitting next to him and I had to keep spraying my body mist every few minutes since it was extremely hard to breathe! He smelled like dead rats and old eggs vomitus combined! Worst experience in any airline so far! :(
Flight cancelled. ข้อดี: Swap to Delta flight.ข้อเสีย: Return ticket also cancelled without my knowledge. Had to argue to get return ticket restored.
Not bad at allข้อดี: Low cost travel with no frills attached. Friendly crew. On-time boarding, before scheduled time arrival!
Had heard a lot of bad things but my experience was not bad at all. ข้อเสีย: Not even basic beverages & snacks provided for 5-6 hour flight.
Pay more for any airlines they're fucking awfulข้อดี: Nothingข้อเสีย: Service, delays, attitude of staff
ข้อเสีย: Email spam. Poor customer service. Delays all the time
Checked bags will cost you major $$$ข้อดี: Crew were polite and efficient ข้อเสีย: The extremely high cost to check a bag, almost double very other airline!