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ข้อดี: On time !!! Clean cabin
ข้อเสีย: Air conditioner
ข้อดี: Very fast and efficient boarding and deplaning , friendly staff
ข้อดี: Amazing crew. Great service and on time
ข้อเสีย: Need WiFi
ข้อเสีย: There was a hurricane and I couldn't get you to cancel my flight. I was not able to fly because of car damage and work responsibilities from the storm. I am waiting to hear from Allianz, the insurance company to see if I will get a refund.
ข้อเสีย: Boarding inside instead of walking outside and In flight WiFi or entertainment needed
ข้อดี: Only three people on flight. Everyone friendly
ข้อดี: Great crew, pilot was friendly and completely on-point, they had a funny sunscreen on the windshield of the cockpit, comfy seats, just a wonderful flight!
ข้อเสีย: Great flight, no complaints, intend to use this airline whenever possible from now on!!!
ข้อดี: It was very smooth and relaxing
ข้อดี: Very helpful with my wheelchair and getting me to the gate.
ข้อเสีย: The pilot was quite bumpy when landing.
ข้อดี: Crew was amazing and lots of leg room.
ข้อดี: Upon check in the attendant waived my baggage fee due to my circumstances. Very nice gesture!
ข้อเสีย: Turn on cabin ac before take off. Stagnant head which is breading grounds for virus and bacteria!
ข้อเสีย: On time schedule always a good thing.
ข้อดี: Nothing for a Turboprop just ok
ข้อดี: Everything mostly
ข้อเสีย: It was cold outside when we got in and out of the plane. I wasn’t prepared for that.
ข้อเสีย: 2+ hours late, over 15 alerts regarding delaus beginning night prior to flight!
ข้อเสีย: On time. I do realize it was out of your control.inclement weather.
ข้อเสีย: Several hours delayed. Unfriendly and unhelpful ground staff.
ข้อเสีย: Flight was 3 hours late taking off.
ข้อเสีย: Ac was too strong.
ข้อดี: The flight departed on time!!! Yay!
ข้อเสีย: My bag didn’t arrive - some issue at FLL. Thank God for the lovely ladies at the Governor’s Harbour Airport counter who thought outside of the box to get my baggage to me.
ข้อดี: Just a great quick trip
ข้อเสีย: Seat was a little uncomfortable but I think it’s because it’s been well used
ข้อดี: Crew, both on the ground and on board, were VERY kind and helpful.
ข้อเสีย: Less delays
ข้อดี: Great leg room.
ข้อเสีย: An hour and fifteen minutes late.
ข้อเสีย: Depart on time!
ข้อดี: Convenient airport.
ข้อเสีย: Left 4 hours late.
ข้อเสีย: Not having to load from tarmac, however I am sure that will be resolved when a gate is available
ข้อเสีย: The flight was over 5 hours late with almost no explanation
ข้อเสีย: Seats,timeliness,information,water only on 2hr plus flight etc etc etc.
ข้อเสีย: The Three Stooges are running this operation! The first plane was too small! So Silver Air drove us to Miami to get on American Air flight. This flight had too much fuel to land in rain, so we had to go back to Miami to get more fuel to try it again!
ข้อดี: Plane was clean. That’s important to me. Flight attendant Heather was very lovely. The flight was great. Pleasantly surprised as I have never been on such a small plane. Thank you the entire crew.
ข้อเสีย: Nothing. Everyone was wonderful and very professional
ข้อเสีย: Late boarding. Announced clearly. Overheard other passengers who had been told differing times regarding another flight. Heard this at gate and then others at ticket counter earlier. It was discouraging to hear other passengers not being pleased with services.
ข้อดี: I got to my destination.
ข้อเสีย: Flight comfort. Lavatory smells really bad. Too many delays.
ข้อดี: Direct flight. On time. Quick boarding and unboarding. Reasonable price.
ข้อเสีย: Honestly a little louder than I expected. Not sure what the solution might be other than offering or suggesting earplugs? Makes me sound old - but we bought earplugs for flight home
ข้อดี: Just a smooth flight and made it in less time than expected!
ข้อดี: The airline changed the schedule of the flight to 10 hours earlier, which would have meant we would sit in the Ft Lauderdale airport for 14 hours. I cancelled the flight and applied for a refund thru Kayak. Six months later, I still haven't been refunded.
ข้อดี: Nothing, both flights were delayed and from what we understand that is the standard for Silver Airways
ข้อดี: Crew was friendly. Terminal staff was helpful.
ข้อเสีย: Flight was delayed an hour without explanation. The AC wasn’t working well on the aircraft. Better communication from staff and better working equipment would make the flight experience more enjoyable.
ข้อดี: Modern, safe aircraft. Clean. Good customer service from ticketing to flight attendant.
ข้อเสีย: Flight delayed and gate changed without explanation. Initial communication regarding delay was inaccurate.
ข้อดี: Great crew.
ข้อเสีย: Old plane, uncomfortable seats
ข้อดี: Nice plane for island travel.
Arrival was smooth and efficient.
ข้อเสีย: No A/C at terminal. 1 fan. Cooler outside than in. Plane was late. Ground crew super slow. Took forever to takeoff after boarding. The safety recording was the slowest and most redundant I’ve ever heard. The flight attendant was visibly embarrassed by it.
ข้อดี: Friendly crew and staff
ข้อเสีย: Some snack
ข้อเสีย: Silver has cancelled my FLL flight 8 out of 10 times.
ข้อเสีย: This airline is NEVER ON TIME.
ข้อดี: It got me home alive.
ข้อเสีย: During the summer the planes are not air conditioned while on the ground. Consequently, the heat while sitting on the tarmac can be brutal, and another shower is needed after reaching the destination.
ข้อเสีย: Better aircraft
Better time keeping
ข้อเสีย: ALWAYS DELAYED 1-3 hours
ข้อเสีย: Organization! Both my flights were delayed and even one was completely cancelled. I was lucky enough to get seats on the next flight out. This caused unnecessary stress.
ข้อดี: Flight to key west cancelled. Flight home delayed and missed connecting flight.
ข้อเสีย: Fights could be on time with more advanced notice of delays and cancellations.
ข้อดี: The crew!!!
ข้อเสีย: 2 hour delay. Air on plane didn’t work. Exit off plane took forever with engines off on hot tarmac
ข้อเสีย: The plane had technical difficulties and they have delayed us 5 times when the airline should have gotten a new plane for all of us.
ข้อดี: My luggage was lost and it ruined the night.
ข้อเสีย: Putting the luggage on damn plane.
ข้อดี: The crew and the seating was fine
ข้อเสีย: My flight was delayed both times going and coming to Pensacola, the first flight on my way to Pensacola was delayed 4 times and cancelled, but they decided after about five minutes to take us after a four hour delay.
ข้อเสีย: Flight was cancelled at the last minute so my husband missed a meeting at the White House!!!
ข้อดี: The seat was very uncomfortable.
ข้อเสีย: 3 hour flight delay and finally cancellation on my departure flight. 2.5 hour delay on my arrival flight. Please minimize delays and cancellations.
ข้อดี: My first flight was cancelled causing me to miss itinerary