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ข้อดี: Crew was amazing
ข้อเสีย: Better cushion for seats
ข้อดี: Crew was nice and they tried to board the plane back to front, a strategy I appreciated even if it wasn't entirely effective given the slowness of some passengers
ข้อเสีย: The light colored seats really showed the stains and wear and tear, giving the appearance of uncleanliness even though I'm sure the staff work hard to maintain the aircraft.
ข้อดี: Aircraft food crew
ข้อเสีย: We can use amenity kit in an ultra long haul flight
ข้อเสีย: Misleading. Didn't accept my frequent flyer Star alliance status.
ข้อดี: Excellent airlines, clean and comfortable. Excellent staff and service.
ข้อเสีย: Long delay and more delay in boarding
ข้อดี: The food was good and the crew was nice
ข้อเสีย: I can’t think of anything!
ข้อเสีย: Scoot is one of the worst airlines I have travelled.
ข้อดี: Crew was great and seat and availability of baby bassinet was so helpful.
ข้อเสีย: There’s really no need for parents to wake up kids every second whenever there’s short turbulences. That’s really disturbing for the parents and children. It’s safety but there’s limits.
ข้อเสีย: Planes are old and worn. Design is outdated with cramped seating and aisles.
ข้อเสีย: No selection in food. Seats not very comfortable. Old plane,
ข้อเสีย: Flat beds in business class
ข้อดี: Entertainment system was provided on this flight vs the flight from Singapore to Columbo.
ข้อเสีย: Major issue involving booking return flight overall.
ข้อเสีย: You could stand a fork up in scrambled egg. Could have built a house with it.
ข้อเสีย: Food should improve. Just rice and lentils. Bread had no butter.
ข้อเสีย: Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest.
ข้อดี: The flight was efficient and clean
ข้อดี: Everything is good
ข้อเสีย: Some plane doesn’t have inflight entertainment
ข้อเสีย: Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17
ข้อเสีย: Seats were a little uncomfortable.
ข้อเสีย: Singapore Airlines the best.
ข้อดี: Silk Air Crew is rude and does not like to help passengers.
ข้อเสีย: Food could have been better. I requested a vegan meal and got a meal with dairy all over it.
ข้อดี: Nothing at all.
ข้อดี: Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP.
ข้อเสีย: Better seat, better food. Little bit spacey toilet.
ข้อดี: Crew was awesome
ข้อดี: Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats.
ข้อเสีย: Coffee creamer could be better. Should offer earphones.
ข้อเสีย: Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)
ข้อดี: free tour
ข้อดี: Crew great but some don’t realize didn’t give enough time to clear the plates
Seems to be in a hurry
ข้อเสีย: The flat bed could be straight rather than to sleep in a angle
ข้อดี: Not much apart from the fact that we made it to our destination without suffering deep vein thrombosis.
ข้อเสีย: Being treated like a sardine. I mean, this trend is becoming ridiculous! How long before we're piled in standing up, like in the subway at peak hour? Two rear toilets for 180 people....poor.
Overcharged $170 on my credit card
ข้อดี: The airline was fine, it’s Kayak who charged my card $170 more than the advertised price for the flight. I just want to be reimbursed for their mistake.
ข้อเสีย: That the flight was advertised for $252 and my card was charged $422. Hoping someone contacts me regarding this case via email as I can’t get in touch with anyone as I’m abroad. My info should come up and someone in the team can see that this gets remedied.
Flight better because it was the last one
ข้อดี: What's the point
ข้อเสีย: You get the idea
Koh Sumai to Singapore flight
ข้อดี: Excellent service. Flight attendants were very professional! I also enjoyed the in-flight meal.
ข้อเสีย: I had issues with the WiFi
ข้อดี: Crew were nice
ข้อเสีย: No in-flight entertainment.
ข้อดี: Food was excellent.
ข้อเสีย: The giving out of food should be to all and not just kids first
ข้อดี: Smooth short flight. Good service.
ข้อดี: Very old aircraft rattled through the whole time
ข้อเสีย: There is only one entrence to get in ,the isle is very narrow For a business class very little congested seatsby mistake i left my laptop in singapre air, we immediately notified the silkair agent at checkin even though there was a flight delay and wait they are unable to get it In hyderabad the staff are very slow in response we wasted three days to locate the laptop Overall it is extremely disappointing experience from boarding and post boardin and handling by the silk air office , aircraft, and agents in hyderabad , i wish i reviwed the prior reviews Silk air lost my business never again fly silk air
ข้อดี: Comfortable journey
ข้อเสีย: No entertainment system
ข้อดี: The Crew members were really nice, and polite. Even though one of the passenger was being an Ass he maintained his calm and handled the situation professionally that was really nice of him to do so.. The flight was smooth inckuding Landing & take off.
ข้อเสีย: Not that I am complaining, I understand the thing going behind the stage. But still the food was not good. Yes it was hot but the taste was really wierd. I have travelled with silk air alot of time and had their food, they were great but this time it didnot hit the mark.
ข้อเสีย: At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation.
Darwin to Singapore 16/11/2018
ข้อดี: Space to move around within the seating as it wasn’t a full flight
ข้อเสีย: All good
Worst travel in my life
ข้อดี: Nothing to like,we travel with infant,there is no air conditioning in front of the taxi,it's too hot and rear end is ok,cabin crew persons are arrogant not responding,all the infants are exhausted in the taxi...a lady in the board can't breathe properly because of hotness,poor maintenance...
ข้อดี: Flight was delayed.by 30 minutes
ข้อเสีย: This is our third flight with SilkAir which was delayed
ข้อเสีย: No complaints. Excellent service. Need daily flights from Singapore to Visakhapatnam.
ข้อดี: Silk/Singapore Airlines food is always good
ข้อเสีย: Boarding took ages and then sat on the tarmac for an eternity before take off
ข้อดี: The food
ข้อเสีย: Very cramped seating, felt uncomfortable throughout, as the Co passengers arms were touching me, requested to move to another seat. Felt cheated as I had to pay for my seat when there were so many aisle seats empty. Had to walk to the aircraft inspite if requesting for wheelchair. Would have been nice if water was offered when plane took off, rather than passengers having to ask for it
ข้อดี: All of them
ข้อเสีย: No one
food was horrible
ข้อดี: comfort. clean.
Good regional flight to Ko Samui
ข้อดี: Food and service was good. SilkAir is always our first choice in the region
ข้อเสีย: It would be good if seats had somewhere to hang a tablet
ข้อดี: Boarding and flight staff very friendly and efficient. Comfortable flight despite a small amount of turbulence. A good flight despite what I listed in my dislikes section
ข้อเสีย: 45 minute departure delay due to technical problem with the aircraft. I enjoyed my onboard meal but my wife did not. Silly Japanese game show as audio visual entertainment.
ข้อเสีย: not many snack options
ข้อเสีย: they broke both my suit cases and have not paid for them I will never fly with them again never never
ข้อดี: Efficient and polite crew
ข้อเสีย: No power outlets on the plane.
ข้อเสีย: Short flight so we were descending when meals were served. Again no power outlets on the plane.
ข้อดี: Good services from crew.
ข้อดี: Good crew
ข้อเสีย: No individual entertainment like behind the seat TV.
ข้อดี: Everything was so flawless.