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It is good flight that I hope on low-cost airline

WiFi on-board is slow and cabin is broken

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The service was pretty good.

Very little legroom. All drinks and food are paid-only and expensive. The food wasn't that good either.

The flight was smooth. Without turbulence and landed early.

Since i checked in, the crew were makingproblems out of everything. I had to pass kilos of my belongings from bag to another three times, which was incredibly tedious and annoying. They also made me throw out things that were of small quantities But in bottles of over 100ml. And that were not liquid. Then in the plane, I asked if I could buy some of ghe hot food that was being distributed. The attendant seemed to say no, or, she would comeback later, which she didnt. So when I realized this, I asked again. It was a long flight and I was very hungry. But of course, all the hot food had now been eaten. So forlunch I had to buy expensive commercial ramen. The crew were so narrow minded. That is never good when dealing with customers. I will never be taking Air Asia in the future. Id rather pay more for better service, decent food, and a logical limit for the baggage.

I liked the A300 used is was in very nice condition and the leg room was reasonable. The cabin crew was above average. The pilots were smooth on take off and landing.

The departure gate announcements in English were hard to understand. The landing jetway was used to disembark, but then we had to use stairs to the tarmac and board a bus to get from the domestic terminal (we were an international flight) to the international terminal. Because of this many passengers, especially the elderly, were unprepared for this situation and their carry on luggage.

Boarding, crew and meal

Seating was not what I expected as a Business Class passenger.

Nothing

When we landed Hong Kong. The plane to Abu Dhabi had closed boarding. Very unprofessional management from airport crew. Me and other 40 passengers will have to wait for the next flight which could be after two days. I booked Emirates to Dubai and I have taken a decision that neither me or my friends will never never go for the poor Hong Kong airlines.

Friendly crew, tasty food. Way better than US-based long-haul travel. Super easy transfer for international connection at Hong Kong Airport.

No kiosks for a more expedient check-in process. Difficult time selecting seats prior to online check-in. Blankets provided, but no pillows.

Only food for purchase on board.

flight arrival is late by few minutes

Quick boarding, pleasant flight attendants, short flight

Rickety plane, busing us to the terminal after landing

Captain did a great job! It was raining and thunder storm, but the captain can control the plane and landed safely.

There was no personal screen, so i tried the music. But they didn't have any English music channel, only Chinese and Japanese music.

New plane,comfortable seats, modern entertainment

Ethiopian Airlines check in staff made a pigs-ear of my check in process. First they claimed I'd missed the flight (my ticket said 2335 on 15 Dec, they changed flight to 0010 on 16 Dec, but claimed that as my ticket was for 15 Dec my booking was invalid). They proceeded to re-issue me with a new ticket a (for the 0010 fight on 16 Dec), but then also tried to change my connecting flights by one day - even though they should remain the same (in effect the flight was only put back by 35 minutes, so why change a booking for connecting flight by 24 hours?). Fortunately on arrival in Shanghai, air china check me onto the correct flight. However, to compound matters, my luggage has gone missing and, bizarrely, Ethiopian airlines issued all foreign passengers with landing cards for Japan - not China!

The Crew woke everyone up in the middle of the night with 5 hours to go to serve breakfast. Should have let people sleep and served breakfast with 1.5 hours to go.

Boarding gate far end of airport

Food nice, much better than KLM. Typical great Asian service.

No information as to why boarding was over 30 minutes late, even though last call was announced!

Cheap price and we had the row to ourselves. The flight was very smooth and quiet. All in all not a bad way to travel on a budget

No food or drink or entertainment at all...

It sucked... no movie.. no drink had to pay for a soda 5 hours of nothing

Crew was friendly, about as expected for the cheap price

No vegetarian option, in flight headphones were useless, can't use phone AT ALL during flight, gate was changed without warning (no announcements over the PA or notices posted that it was changed)

I liked that the crew was attentive to our needs.

I wish we had more snacks offered

I fly about 50 times a year and this trip by far has been my worst flight. The service is horrible. Customer service is nonexistent.

Everything from the second I checked in was terrible. I cannot find one thing I was happy with.

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We were not offered any drinks or food (on a fairly long flight) on over a six hour flight, so obviously I didn't like the service. I doubt I will ever fly on this airline again!

Our flight was cancelled and rebooked for 6 hours later. We did not get notification of this change. My gluten free meal was not on the flight that was changed. All the airline reps that I spoke with were very unhelpful.

Announcements were made in Japanese, English, and Thai. We were warned about turbulence several times in all languages. Flight to Bangkok from Tokyo had a USB port to charge my iphone, but flight back to Tokyo did not. Service from cabin attendants was excellent. One apologized twice for running out of the lunch selection I wanted to have, even though I was happy with the chicken curry. Courteous staff and pleasant experience, even with a competitive airfare. I would fly JAL again.

No baggage charge.

On time, smooth flight

seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality.

We got stucked in hong kong and had to buy extra tickets because the airline cancelled the ones i bought from kayak since my wife could not get into bangkok

The flight was cancelled, we had to buy tickets on different airline, we demand refund for flight cancelled due to technical reasons

Could not check baggage through to Hue.

Very attentive to handicapped passengers. Which is me. Yhe flight is short yet they served a light lunch we seemed like a waste to. I had a coke. The plane was clean I love the hostess uniforms. Beautiful and very feminine. Refreshing in today's world

For a short hop I have nothing to suggest. Perfect

Big jet

Delayed flight by one hour for the second time this month. No tv on board. Not enought room for legs

The crew and ticket and gate personnel were awesome. Very polite and very helpful. It was even cooler that we were selected for a bump up to buisness class.