Overview

Casa Santiago
Best Room

Calle 10 sur entre 5 y 7 sur, Col. La Veleta, 77780 Tulum, QR, Mexico
+52 984 877 5850

฿ 2,681+

Overall guest ratings

9.2/10 Excellent
Based on 229 reviews

Review highlights

  • 10.0
  • 9.9
  • 9.8
  • 4.8

Good to know

  • Spacious rooms
  • Good management
  • Clean hotel facilities

Nearby

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    About

    Placing you within a 15-minute drive of Tulum Mayan Ruins and Tulum National Park, Casa Santiago offers an airport shuttle (available 24 hours) for USD 90 per vehicle. Guests can take a dip in the outdoor pool and indulge in massages or mani/pedis. There's a terrace, and rooms offer furnished patios and sofa beds.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Cribs available
    • Outdoor pool
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Free parking
    • Terrace/Patio
    • Internet
    • Concierge service
    • Express check out
    • Storage available
    • Non-smoking rooms available
    • Pets not allowed
    • Designated smoking area
    • Linens
    • Towels
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 225 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.9 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.8 "98% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      9.5 "95% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.6 "Excellent breakfast."
    • 9.5 "Rooms are outstanding."
      9.6 "96% thought rooms were spacious."
      10.0 "100% said rooms were clean."
      10.0 "100% said the beds were comfortable."
      9.4 "94% were happy with the bathroom."
      10.0 "100% appreciated the modern rooms."
      10.0 "100% were satisfied with the air conditioning."
      8.3 "83% enjoyed the balcony."
      8.0 "80% enjoyed the shower."
    • 4.8 "Inconvenient location."
      2.4 "Distant to city centre, said 76%."
      1.7 "For 83%, the beach was kind of far."
      4.0 "Difficult to access by car, said 60%."
    • 2.9 "Beach is unacceptable."
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    Good to know
    "Spacious rooms"
    "Good management"
    "Clean hotel facilities"
    data provided by TrustYou
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