Overview

Best Western Papilio Hotel

Jalan Ahmad Yani 176-178, Surabaya 60235, Indonesia
+62 319 904 3000

฿ 1,369+

Overall guest ratings

8.7/10 Excellent
Based on 1,958 reviews

Review highlights

  • 8.6
  • 8.6
  • 8.2
  • 6.7

Good to know

  • Professional service
  • Clean rooms
  • Modern Hotel
  • Clean hotel facilities

Nearby

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    About

    Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport. The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology. Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink. For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.

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    bestwestern.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Laundry facilities
    • Child pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Coffee shop
    • Safe
    • Free babysitting/child care services
    • Pets not allowed
    • Free valet parking
    • Terrace/Patio
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,958 reviews
    • 8.6 "Generally very clean."
      8.3 "83% said rooms were clean."
      9.6 "96% thought it was clean."
      7.5 "75% thought the dining area was clean."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.0 "Food is delicious."
      7.5 "75% thought the dining area was clean."
    • 7.8 "Nice rooms."
      8.3 "83% said rooms were clean."
      8.8 "88% thought rooms were spacious."
      9.5 "95% thought the view was good."
      8.9 "89% said the beds were comfortable."
    • 6.7 "Location is acceptable."
      6.1 "Only 61% were satisfied with the proximity to shopping."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.5 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
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    Overall rating

    8.0 Good
    Based on 528 reviews
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 8.0 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
    • 7.8 "Nice rooms."
      9.6 "96% thought the view was good."
      8.8 "88% said the beds were comfortable."
      8.1 "81% said rooms were clean."
      8.9 "89% thought rooms were spacious."
    • 6.3 "Location is acceptable."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."

    Overall rating

    8.0 Good
    Based on 548 reviews
    • 8.5 "Vibe was good."
      9.2 "92% thought, the hotel was modern."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.2 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 8.2 "Breakfast is good."
    • 8.0 "Rooms are great."
      8.2 "82% said rooms were clean."
      9.5 "95% thought the view was good."
    • 6.0 "Average amenities."
      5.8 "58% thought the building was acceptable."

    Overall rating

    8.0 Good
    Based on 548 reviews
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Generally very clean."
      8.3 "83% said rooms were clean."
    • 8.5 "Vibe was good."
      9.2 "92% thought, the hotel was modern."
    • 8.3 "Breakfast is good."
    • 8.0 "Rooms are great."
      8.3 "83% said rooms were clean."
      8.9 "89% thought rooms were spacious."
    • 6.9 "Location is acceptable."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    View all review categories

    Overall rating

    8.0 Good
    Based on 332 reviews
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 7.8 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 7.3 "Nice rooms."
      7.5 "75% said rooms were clean."
    • 6.7 "Location is acceptable."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Clean rooms"
    "Modern Hotel"
    "Clean hotel facilities"
    data provided by TrustYou

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