Overview

Best Western Papilio Hotel
Best Dining Experience

Jalan Ahmad Yani 176-178, Surabaya 60235, Indonesia
+62 319 904 3000

฿ 1,538+

Overall guest ratings

8.6/10 Excellent
Based on 1,770 reviews

Review highlights

  • 8.8
  • 8.4
  • 8.4
  • 6.8

Good to know

  • Clean rooms
  • Modern Hotel
  • Great view
  • Clean hotel facilities

Nearby

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    About

    Welcome to the Best Western Papilio Hotel, a modern midscale hotel in the exciting city of Surabaya. Conveniently located just 20 minutes from Juanda International Airport, the hotel is close to popular attractions including the Surabaya Carnival Night Market and MAS Mosque, yet well positioned to avoid the city’s heavy traffic. Relax in our spacious guest rooms, all of which feature amenities to help you unwind and stay productive, including a comfortable bed, ergonomic work desk, 32-inch LED TV and complimentary Wi-Fi. Take a cooling dip in our outdoor swimming pool or children’s pool, indulge in a sumptuous spa treatment, work out in our fitness center, and enjoy exquisite local and international cuisine at the Mariposa Restaurant. And whatever the time of day, guests can relax and enjoy a drink in our lobby lounge and bar. And guests wanting to hold a business or social event at Best Western Papilio Hotel will be able to choose from a variety of flexible meeting spaces, all equipped with the latest audio-visual equipment and served by a dedicated events team.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Laundry facilities
    • Child pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Coffee shop
    • Safe
    • Free babysitting/child care services
    • Pets not allowed
    • Free valet parking
    • Terrace/Patio
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,770 reviews
    • 8.8 "Generally very clean."
      8.3 "83% said rooms were clean."
      9.6 "96% thought it was clean."
      8.2 "82% thought the dining area was clean."
    • 8.4 "Breakfast is good."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.3 "Food is delicious."
      7.4 "74% loved the dining experience."
      8.2 "82% thought the dining area was clean."
    • 7.7 "Nice rooms."
      8.3 "83% said rooms were clean."
      9.4 "94% thought the view was good."
      8.4 "84% said the beds were comfortable."
    • 6.8 "Location is acceptable."
    • 6.0 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.5 "65% found the grounds not bad."
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    Overall rating

    8.0 Good
    Based on 460 reviews
    • 8.6 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 8.5 "Breakfast is good."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.8 "Nice rooms."
      9.5 "95% thought the view was good."
      8.2 "82% said rooms were clean."
      8.4 "84% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
    • 7.8 "High comfort."
      8.9 "89% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 6.7 "Location is acceptable."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
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    Overall rating

    8.1 Excellent
    Based on 477 reviews
    • 8.4 "Breakfast is good."
    • 8.4 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 8.3 "Great service."
    • 8.3 "Vibe was good."
      9.4 "94% thought, the hotel was modern."
    • 7.9 "Nice rooms."
      8.2 "82% said rooms were clean."
      9.5 "95% thought the view was good."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."

    Overall rating

    8.0 Good
    Based on 495 reviews
    • 8.7 "Generally very clean."
      8.3 "83% said rooms were clean."
    • 8.5 "Breakfast is good."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Vibe was good."
      9.4 "94% thought, the hotel was modern."
    • 7.9 "Nice rooms."
      8.3 "83% said rooms were clean."
      8.9 "89% thought rooms were spacious."
    • 6.9 "Location is acceptable."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
    View all review categories

    Overall rating

    8.0 Good
    Based on 336 reviews
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.0 "Generally very clean."
      7.5 "75% said rooms were clean."
    • 7.3 "Nice rooms."
      7.5 "75% said rooms were clean."
    • 6.9 "Location is acceptable."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Modern Hotel"
    "Great view"
    "Clean hotel facilities"
    data provided by TrustYou

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