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Soldier Field
ชิคาโก

ข้อเสีย: the flight was 30 minutes late, which caused me to miss my connection AMS-LDN, where my cousin was waiting to take me on to my Auntys Funeral at 10.30. MU head flight attendant said at first the flight was NOT late, even though we were scheduled to depart at 1245 we waited on tarmac until 1.15 and arrived AMS at 7.10 instead of 6.35.When I pointed out this lie she said "not our problem, speak to KLM lady on ground" ...I did ..and am now waiting for a flight at 13.20 TO A DIFFERENT AIRPORT IN LONDON, and 3 hrs AFTER my aunt's funeral.MU..the worst thing is I have them on my return flight to Japan.I am thinking if forfeiting that leg and booking with and airline that cares about their customers, instead of just taking your money.MU never again. Let them treat their own citizens with contempt.

ข้อดี: Same as above

ข้อเสีย: Same as above

ข้อดี: I was lucky enough to travel on the 777-300 new config business. Pyjamas to boot, never had those in biz class before. Hats off to China Eastern, exceeded my expectations and beat the competition. Gutted my flight is with Lufthansa from Shanghai to Frankfurt. Will definitely be looking to fly with them again. Can't comment on economy as didn't get chance to look around.

ข้อดี: We departed on time, and boarding after we returned back to the airport the 2nd time was efficient.

ข้อเสีย: The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual...

ข้อดี: Qsuite is the best flight experience I've ever had by a long, long way.

ข้อดี: Very efficient and comfortable flight.

ข้อเสีย: The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!

ข้อดี: Great crew, aircraft etc

ข้อเสีย: General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft.

ข้อดี: Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered.

ข้อเสีย: The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours.

ข้อเสีย: Food quality should improve

ข้อดี: Even though the communication in English was quite difficult with the majority of the flight attendants, one particular attendant was super nice and went to any length to take care of problems I and other non-Chinese speaking passengers experienced. Arriving in Beijing, I was worried about the proceedings as mentioned in the negativ comment box, but an employee from Hainan Airlines went to pick up passengers transferring to Seoul and take care of the check in process.

ข้อเสีย: Before boarding the flight, it was not possible to check in online to my connecting flight from Beijing to Seoul. I didn't receive the necessary information and even after I was told about it after calling an employee of Korean Air, I didn't work. The person I spoke with on telephon herself didn't understand, why the system didn't accept my attempt to check in online. That was quite bothersome since I could get a boarding ticket for my Korean Air flight beforehand. Normally I would have to leave the transit area, line up to check in, receive the ticket, go through all check-ups again and go to the gate of departure. My flight left just 2 hours after arriving in Beijing and at airports as big as Beijing, that could have been very close to not being able to make it in time.

ข้อดี: You get what you pay for with the cheap tickets. That’s all I can say about it. Comfort was OK when you sit in the premium economy. Nobody next to me and not crowded like the back of the plane.

ข้อเสีย: You’d think someone on board would speak English. The crew were just morons. They also lost my bags in the connection. Good luck dealing with baggage claim....

ข้อเสีย: transfer process at airport cumbersome. Transfer gate was closed at airport so we need to exit airport and re enter from departure hall.

ข้อดี: The seat were nice & the staff more helpful than before

ข้อเสีย: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

ข้อดี: Breakfast was slightly better than dinner choice

ข้อเสีย: Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements

ข้อดี: Main meal (Singapore noodles) was actually ok.

ข้อเสีย: The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful.

ข้อดี: crew was decent

ข้อเสีย: everything