โรงแรมใกล้ สนามบิน ฟีนิกซ์ Sky Harbor Intl

ข้อดี: Near the PHX airport with a shuttle. So called snacks and happy hour were complimentary dinner (tacos soup salad ) and drinks. Nice when going out to a restaurant want in the cards. Friendly staff. Quiet room.

ข้อเสีย: Nothing

ข้อเสีย: Kids found empty Vodka bottle behind sofa, room appeared clean other than that.

ข้อดี: Loved the dinner and breakfast offerings and the drinks :) too many hotels no longer do nice things like this. Also very pleasant front desk staff.

ข้อดี: I was pleasantly surprised by the complentary food and drink in the late afternoon. While the food was only OK and the drinks were out of plastic disposable glasses (perhaps due to covid - I don't know) it was all complimentary and we did not need dinner afterwards. Our room and the shuttle service to the airport were excellent.

ข้อเสีย: The hotel could have had a little bit of art and a nicer color scheme. While nice architecture with a huge atrium it was not beautifully finished - quite boring considering the nice architecture.

ข้อดี: The friendly staff, the cleanliness, yummy food, and pool area!

ข้อเสีย: Shuttle offered to near by airport

ข้อดี: hot breakfast with dine in, shuttle from the airport, friendly staff, nice building,

ข้อดี: Service was professional, quick. Staff very helpful

ข้อดี: The kickback they offered every night was really nice.

ข้อดี: We liked that we did not have to leave since the hotel provided breakfast and an evening lite buffet as well as three drinks each.

ข้อเสีย: The only problem we had was we set up a wake up call with the front desk that did not work. We must say, however, when they learned about the wake up failure they put together a very nice bag of goodies for us to take to the airport and snacks for on the airplane. Thank you to the employees of the Drury airport hotel.

ข้อดี: Great variety of breakfast items, as well as hot dinner/snack items that were all included in the nightly rate. There were even free alcoholic and non-alcoholic beverages, as well as popcorn!

ข้อเสีย: A little close to the highway, so it could be loud at times.

ข้อดี: Great service and breakfast include

ข้อเสีย: Basic breakfast, but overall good

ข้อดี: It's close to the airport! They give you loads of free food! Like soft tacos with grilled chicken and salad. The airport shuttle doesn't run early enough for a 6am flight, but they'll hire you a cab instead - on them!

ข้อเสีย: The exercise room is for 16-year-olds and up only; no exceptions. The pool wasn't super clean, though it was sanitary.

ข้อดี: Quick check in, helpful staff, clean and spacious rooms

ข้อเสีย: The bathroom was a little small

ข้อดี: Excellent value. We were greeted by a wonderful lady that helped us out. We were stuck in town due to a lengthy delay by our flight and needed a place to stay. She gave us toothbrushes and toothpaste. Free shuttle back to the airport early the next morning was a huge plus. The rooms are excellent. Bed and pillows are amazing.

ข้อเสีย: nothing

ข้อเสีย: Stains on comforter. But very comfortable bed:) all the employees were wonderful.

ข้อดี: Pool, hot tub, bar, service, airport shuttle

ข้อเสีย: Nothing

ข้อดี: Good breakfast. Wonderful staff! Perfect location & 24/7 shuttle.

ข้อดี: Close to phx, frees shuttle round the clock, restaurant, coffee shop on site

ข้อเสีย: Beds are not comfortable.

ข้อดี: Great, clean, comfortable hotel with friendly staff, good food, and overall nice place to stay!

ข้อดี: Fast check-in Roomy Quiet Parking was good. Breakfast was good, though a little pricey.

ข้อเสีย: Shortage of electrical outlets at bed. I like to charge my phone but keep it there for clock and an alarm.

ข้อดี: This Hilton has an executive lounge. Clean, nice rooms. Nice staff

ข้อเสีย: Don't get room 260. Long walk to room, but its next to a very noisy elevator. 6:15 to 7am elevator it operated continually and impossible to get back to sleep. Charged $4 /beer in exec lounge.

ข้อดี: The location is close to many attractions.

ข้อเสีย: It wasn't very clean, the toilet was dirty and the counters on the dressers had liquid stains on them. The front door had a huge gap between the floor and door so we could hear everything from the outside in the hallway.

ข้อดี: Rooms was modern and clean and comfortable

ข้อเสีย: The rooms were far from the lobby and hard to find a bit and gate around pool was odd

ข้อดี: Everything

ข้อเสีย: Nothing

ข้อดี: The bed , room , the cleanliness.

ข้อดี: The location and shuttle service!

ข้อเสีย: Dirty washcloth left in the bathroom, and they did not have enough washcloths for each of us! Disappointed with this stay.

ข้อดี: Thank you for doing all you can to keep guests safe. The efforts are truly appreciated. A suggestion for your in-room tissue boxes would be to provide one or two travel-sized kleenex pack versus filling up the traditional full sized tissue box with a few tissues. It may seem a small thing, but getting a few tissues in the full-sized tissue holder, seems not as safe as guests opening their own travel size tissue pack, just like the bathroom toiletries provided. (Grateful exception to the tissue roll.) Also, it would be nice to have a "refresher" housekeeping option. No specific cleaning is involved, but a little restock of sugar, coffee/tea etc. as or if needed.

ข้อเสีย: I was pressed for time in the morning so room service breakfast would have really been great, but the lack of it doesn't necessarily deserve losing a rating star over. 😉

ข้อดี: Very comfortable and well designed room. Appreciated the efforts to serve hot breakfast.

ข้อเสีย: NA

ข้อดี: NA

ข้อเสีย: Hotel seemed under staff, those working were very nice but they needed help

ข้อดี: Location convenient to the interstates

ข้อเสีย: Nose all night long from machinery and guests upstairs. Couldn't get a good night's sleep ay this hotel. Also under renovation, facilities a mess.

ข้อเสีย: The air conditioner in the bedroom blew right on my face, which was very uncomfortable.

ข้อดี: Needed a good sleep before flying home. Quiet but close to airport. Good beds. Accessible to city for last nights meeting. It worked great.

ข้อดี: Place has everything you could want; restaurant, bar, coffe-cookie station, pool, fitness, business center, LOVED that the "Pavilion Pantry" was open 24/7. Got in late after a show & wanted snacks, everything was well stocked, good variety/choices and it was 'gimme this, gimme that, charge it to the room, thankyouverymuch. An extra juice/Gatorade in the mini-fridge for the morning just makes sense when traveling! Hotel is well kept inside & out. LARGE Room is spacious, love a bathroom that is NOT cramped. Furnishings are new, clean, bed is very comfortable. If we had stayed longer I would have given the restaurant a try. The breakfast buffet looked very complete AND an omelette station for reasonable price. Neighborhood/area was convenient but the property felt secluded/private at the same time, nice. Ample parking even late night, when does that ever happen? :)

ข้อเสีย: The room itself could have used a mirror and the shower had JUST enough water pressure but that is nit picking, we do almost monthly one nighters to Phoenix area and we will be back for sure.

ข้อดี: Great for kids/family.

ข้อเสีย: Friendly and accommodating.

ข้อดี: I was impressed with how hospitable the staff was. Very clean.

ข้อดี: Near to airport Cleanliness Staff excellent Restaurant excellent and convenient Facility updated Well maintained Laundry facility very clean

ข้อเสีย: Beds too soft for my arthritic back Loudness of air conditioning that kept waking me up, but needed to keep it on since Phoenix was 115 degrees outside Very rude and loud and noisy guests in hall - but they are in every hotel, I know

ข้อเสีย: The bed was stated online to be an adjustable comfort bed but was only a pillow top type. I didn't think the bed was very comfortable at all. The window at the end of the hall overlooked a really awful property full of garbage and cars. The restaurant was a great convenience since there was not much around the hotel to go to. The staff in the restaurant was very professional and nice. The food was also pretty good. Since we only stayed one night to catch an early flight it was fine.

ข้อดี: Nice room. Quiet. Super friendly front desk staff

ข้อเสีย: No complaints

ข้อดี: I would have to say that the bed was the most comfortable bed I have slept in!! What kind of bed it is?

ข้อเสีย: Not something you can control but I did not like that there was no breakfast options available there.

ข้อดี: Clean

ข้อเสีย: No food on site

ข้อดี: Brand new hotel, fast service

ข้อเสีย: To add good Coffe to the bar.

ข้อดี: Very comfortable bed

ข้อเสีย: Arrived in room and had to call for bathroom amenities (no hand soap, shampoo, conditioner)

ข้อดี: The hotel was amazing! Very clean and a great location for needing to be close to the airport. They had a shuttle service running, which was great. The rooms were clean and the bed was SO comfortable!

ข้อเสีย: The only thing that made me give the hotel a 9, instead of a 10, was that their breakfast service was closed on Sunday. I’m not sure if this was limited hours due to COVID restrictions, but I thought that of all days, a Sunday would be very helpful to keep the dining open, as this is a common day for guests to be traveling and checking out.

ข้อดี: Close proximity to airport Front desk lady very friendly and helpful!

ข้อเสีย: A/C in the room not quite cool enougb

ข้อดี: My room was very, and comfortable.

ข้อเสีย: The hotel was not in walking distance to restaurants.

ข้อดี: Location to the airport.

ข้อเสีย: I paid for my room on Kayak when I booked the riom. When I arrived the girl at the desk told me there was no way I paid online. I was ready to leave and she caught me and said she received payment thru Kayak. Then she sill tcharged my credit card. It is now 10 days later and still they have not refunded my money for the second charge and have never even offered a discount or anything for their mistake.

ข้อดี: It was clean and quiet. The room was very nice and comfortable. The pool was open 24hrs, so the kids and I had so much fun night swimming! Would absolutely stay again! The option to fill out our breakfast cards and just pick it up in the morning was very convenient and made the morning super easy.

ข้อเสีย: No complaints!

ข้อเสีย: Tub was slippery...i’m 6 months pregnant and fell in the shower

ข้อดี: Convenient locaton neat airport but quiet and comfortable

ข้อเสีย: Very noisy. Could hear everyone in the halls and in the adjacent room

ข้อดี: The hotel staff was very courteous and the location to the airport was ideal.

ข้อเสีย: It was not filthy but our bathroom was not as clean as I prefer and t he hotel hallways were kinda dirty.

ข้อดี: The many pillows were luxuriously thick. The halls were quiet. The breakfast choices were outstanding for the money.

ข้อเสีย: Our first room had a distinctive (cigarette-type) odor to it, however the front desk immediately corrected it by assigning us a different room.

ข้อดี: Great value for the money

ข้อดี: Nice clean professional hotel, would recommend and will stay again on my next business trip to Phoenix area.

ข้อดี: Awesome staff. Nice hotel

ข้อเสีย: No daily room cleaning unless you requested it.

ข้อดี: Close to the airport

ข้อเสีย: Front desk looked like it was makeshift. Didn’t have a welcoming or professional look

ข้อดี: I liked the staff. Friendly and helpful

ข้อเสีย: I didn't like that there is no room service. Covid or not. A few towels and some soap dropped off are not to much to do without having to be prompted.

ข้อดี: Breakfast was good

ข้อเสีย: nothing, enjoyed short stay

ข้อดี: Timely airport shuttle

ข้อเสีย: Room lighting inadequate partially due to light burned out

ข้อดี: I like the location and the staff were friendly. The beds were also comfortable.

ข้อเสีย: I thought breakfast was complimentary but you had to order, but other than not enjoying breakfast everything was good.

ข้อเสีย: It's in a bad part of the city.

ข้อดี: Airport access and availability and an excellent shuttle service.

ข้อเสีย: Limited food due to COVID, not hotel

ข้อดี: Everything

ข้อเสีย: N/A

ข้อดี: Room was not clean

ข้อดี: Room was clean and comfortable. Met my needs.

ข้อเสีย: Room smelled of a scent that I didn’t care for. Room freshener or something.

ข้อดี: I needed a place close to the airport with a 24 hr. shuttle service, and one that would allow an early check in. This hotel has wonderful people working at the reception desk,(Donigha?) professional, courteous, and accommodating. A nice beer and wine happy hour and a good menu for dinner and breakfast doesn't hurt either.

ข้อเสีย: It is not a 'walkable' neighborhood, but then the Hilton Garden provide s the necessary services, so not a 'deal-breaker'. Proximity to the airport, for the price, in my opinion can't be beat.

ข้อดี: Comfortable n cleanliness

ข้อเสีย: No comments.....

ข้อดี: Was gone early and back late each day. Room was clean and the bed was comfortable. I had no problems.

ข้อดี: Clean facility, could definitely tell its newer. Well put together rooms. Handy computer room which helped me book a return flight home.

ข้อเสีย: $15 for a mediocre cheeseburger. Small patio area, small pool area. No continental breakfast but instead a $14 breakfast buffet. Stuck us in a room next to the elevators which shook our room every 10 seconds all night long.

ข้อดี: The hospitality. The cleanliness.

ข้อเสีย: Hard not to like anything.

ข้อดี: Great hotel with friendly staff.

ข้อเสีย: N/A

ข้อดี: Only had a very short stay but I would come back if I needed to stay beat airport. More comfortable and better upkeep then other hotels

ข้อเสีย: Bed was comfortable and it was quiet in the room.

ข้อดี: Located by sky train and light rail. No rental car needed.

ข้อดี: Location and staff

ข้อเสีย: Walls and windows are paper thin, so a lot of noise in the night woke me. The shower tile was uneven, causing pooling, which to me felt unsanitary.

ข้อดี: This place is perfect I'll never stay anywhere else

ข้อเสีย: The $6 bottle of water in the room

ข้อดี: Prime Location

ข้อเสีย: The noise level, running jumping was heard all night

ข้อดี: There hotel was very convenient, very clean, the bed was very comfortable, the shower was decent, and overall our experience was very positive.

ข้อเสีย: The breakfast experience was awful. The breakfast room was unbelievably confusing. There were paid groceries interspersed with maybe-free stale bagels with cheap-diner packaged condiments, horribly awful coffee with cheap-diner packaged cream, interrupted by a window selling tiny fancy food cartons. I have never been so confused for a hotel breakfast, and although we choked down a piece of bread and took some really bad coffee to throw away at the parking garage, the breakfast experience seriously marred an otherwise great experience.

ข้อดี: Stayed at Alofts in PHX and Tampa, always consistent and a good value.

ข้อดี: Room is nicely appointed, ours needed a little maintenance TLC on the shower door. Water pressure also a little low.

ข้อเสีย: Convenience store appears to be congregation site for homeless etc. and I would not go there at night.

ข้อดี: Very upbeat place to stay. Colorful and uplifting! Rooms are very spacious and the beds are big and cozy. Staff was very friendly!!! Me and my husband will be staying here again!!!

ข้อดี: staff is super, price is great. I love that they encourage people to go green and not have their sheets washed daily - they give $ back for every day you don't get clean towels and bedding. I highly recommend Aloft

ข้อดี: The staff was very friendly and accommodating. Loved that they had a shuttle to and from the airport. We ate at the Ruby Tuesday's right by it and had a great time with some of the locals. Aloft is close to the light rail, which was very convenient for us since we were going to the Diamondbacks game in downtown Phoenix. Would definitely stay here again. The price was also great!

ข้อเสีย: The only complaint that we had was that there was some construction going on that started at 530 am, which woke us up way earlier than needed.

ข้อดี: fun atmosphere, really good pool

ข้อเสีย: I wish they had a hottub

ข้อดี: Convenient to airport.

ข้อเสีย: Kinda like a cheesy Vegas hotel. Unorganized staff.

ข้อดี: Clean, comfortable.

ข้อเสีย: Planes, trains and automobiles. Heard them all, all night long.

ข้อดี: Very close to airport, stylish rooms, friendly and helpful staff.

ข้อเสีย: Close to airport and tramline, meaning constant background noise. Hallway and adjacent rooms also conducted lots of noise.

ข้อดี: I didn't contract any disease

ข้อเสีย: Rundown dingy with homeless people and prostitutes hanging around. Very noisy. Towels, when you could get them, were dirty gray and Iike sandpaper

ข้อดี: My young daughter liked the modern decor. She is averse to older looking bathrooms but liked the modern bathroom style (both public and room restrooms). The place was clean for the price we got. Would consider other places in the < $100 category.

ข้อเสีย: Wish there was a complementary breakfast included but there was options nearby in the area.

ข้อดี: Nothing

ข้อเสีย: The front desk staff we were very rude. They insisted that the room was not paid for even though I showed them proof that I prepaid. As a result of the lack of customer service, I did not check in to the hotel I will never book at another Aloft property nor would I recommend this hotel to anyone else.

ข้อดี: Excellent service...very courteous and professional. Pool was really nice and well-heated. The bar and friendly/funny bartender were unexpected pluses (he worked Saturday night). Room was extremely clean, as was the lobby and common areas. Everything worked and AC was exceptional. Parking was convenient and plentiful. Location was central. Excellent cable TV package.

ข้อเสีย: Tub spout was a little flimsy. Water pressure and temperature would fluctuate. One bed had a loose mattress pad that would bunch up. We were unable to access the WiFi.

ข้อดี: Close to the airport

ข้อเสีย: Proximity to the rail and bus line. Could hear the trains rolling by at all hours. Also lots of transients hanging out at the corner of the hotel. Felt unsafe leaving the building

ข้อเสีย: The shower was awful.

ข้อดี: The staff was wonderful and the room was immaculate.

ข้อเสีย: The “executive suite” was just a plain room with a couch. The bathroom was cold all the time even with the room heat on 80. The fan/light combo was loud and inefficient. The electrical plugs were worn out and wouldn’t hold a cell charger or hair dryer in the wall. Not the experience I was looking for at a Crowne Plaza.

ข้อดี: Beds were comfortable Staff was friendly and courteous Rooms were clean

ข้อเสีย: Bathrooms need updating Lighting can be improved

ข้อดี: Room service. Food. Friendly people.

ข้อเสีย: Price was less expensive the day after we arrived but we were locked In at the expensive price.

ข้อดี: Friendly staff, clean comfortable room

ข้อเสีย: The price was rather high

ข้อดี: the food

ข้อเสีย: lost & found never calls you back, nor they answer the telephone.

ข้อดี: Staff was very nice room was clean quite spacious would recommend to any one. The train is directing in front of the hotel for a 10 ride to downtown.

ข้อเสีย: None

ข้อดี: The staff were very freindly. I ate at the resteraunt and found it to be surprisingly good

ข้อดี: Nice rooms, but expensive. Close to the airport

ข้อเสีย: No place to park

ข้อดี: Staff/employees are very nice and professional

ข้อเสีย: Na

ข้อดี: Arsen was a most personable receptionist.

ข้อเสีย: Location, cleanliness, professionalism.

ข้อดี: Staff was great

ข้อเสีย: Hotel was super noise you felt like the people next to you were in your room. Didn't sleep at all 5 guys next to us had a party the whole night

ข้อดี: Close to air port is good thing, complimentary breakfast a plus, room was ok bed not too comfortable

ข้อเสีย: The rate for room steep

ข้อดี: Very clean

ข้อดี: Reserved the room on Kayak when my plane was delayed and I knew I would not make the connection but later airline decided to give a voucher for my room. When I tried to cancel this room, a mere 4 hours later, I was told no and that I would be charged even when I would not be using the room. Will not be using Kayak again. #gotmeonce

ข้อดี: Location is right by the airport and within 20m of anywhere you want to get in Phoenix and surrounding areas

ข้อเสีย: Pool was fairly small

ข้อดี: The family and I were stranded and the hotel saved us from staying at the airport over night with a 2 year old. The room was clean and they furnished a crib for my kid.

ข้อเสีย: The lights in the room next to the beds didn't work. The cords on the lights was bent at a weird angle so the wires were not making the electrical connection needed. All the others lights worked great.

ข้อดี: Good house keeping, friendly staff

ข้อเสีย: Limited restaurant menu

ข้อดี: my stay was clean, high grade and complete with good services, thank you.

ข้อดี: comfortable bed. Plenty of space in the room. Liked the big screen tv.

ข้อเสีย: Can't think of anything.

ข้อดี: Nice staff. Good restaurant. Good business center where it was easy to print boarding passes.

ข้อเสีย: The hotel is past it's best. The room was fine, though the elevator, hallways, and common areas were shabby, even dirty. The airport shuttle was difficult to find. Had it not been for the volunteers at the airport, I wouldn't have known how to locate it. Even after calling the number, the phone just rang endlessly. We would stay at a different airport hotel next time.

ข้อดี: The room was fine, nothing special but not bad. The lobby has clearly been remodeled and has a nice lounge and bar area.

ข้อเสีย: There was a crazy screaming drunk man in the hallway that kept us up for hours and it took the police a long time to come. While the hotel apologized in the morning, I felt that more should have been done to compensate for the fact that we were not able to sleep at all.

ข้อดี: I loved the bed

ข้อเสีย: They placed us where we were facing the AC unit, a used towel from a previous guest was still there. The headboard had som sort of white residue on it. Parts of the room was dusty. I found hairs stuck to the sheets on the bed.

ข้อดี: Staff was very helpful and polite. Room was comfortable. And all thou couldn't use normal amenities they did have items for purchase.

ข้อเสีย: Cova restricted from normal use of the amenities and lounge . Not hotel fault! However if your paying permim prices for a room with amenities, because of cova rate should reflect!

ข้อดี: Everything

ข้อเสีย: Nothing

ข้อดี: The staff was wonderful and supplied all our needs in a timely manner. We enjoyed the pool!

ข้อเสีย: Our room wasn't cleaned ,nor towels replaced after the first night. The furniture was dated and the carpet was old and worn.

ข้อดี: Love the location close to the air port ... staff Very friendly.

ข้อเสีย: N/A

ข้อดี: The hotel was quiet, and Clean some front desk workers were very friendly and polite, I love the pool entry from the rooms

ข้อเสีย: I DID NOT LIKE THE FACT THEY CHARGE A 20 A DAY INCIDENTAL CHARGE FOR LONG STAYS

ข้อดี: Clean room, comfortable bed.

ข้อเสีย: Nothing

ข้อดี: Rooms

ข้อเสีย: Bistro Open sooner

ข้อดี: Everything was excellent just a little hiccup..

ข้อเสีย: You could tell that certain things haven’t been clean in the room. Please make sure that everything is wiped down.

ข้อดี: Very comfortable bed nice linens clean facility extremely spacious nice lobby and landscaping, although the property was so large... and I shower with new fixtures and most things worked out less etc. seemed updated, would have liked to have had more time to use the facilities outside such as the tables and chairs with umbrellas and the lighted trees at night but did not have a long stay this time unfortunately. Would like to return for a better experience.

ข้อเสีย: Not cool that they did not help me get to right location at first w out attitude and fine wasted plus tip then not deserved...but did not even offer to drop me off closer to lobby door when I had a cane!!! ...nor offer to help me get to my room and I am young disabled with two service dogs so it was difficult for me. Wish they had advised to closer room choice. Also my fire alarm went off due to steam from the shower and travel candles I burn that are a bit smoky because of natural wicks. Unfortunately their staff was extremely rude confrontational and honestly scary set off my PTSD completely as two different grown men slammed on my door immediately after the phone call to my room where I told him I was OK and there was nothing wrong suddenly to very aggressive rude and extremely frightening men showed up and insisted to enter my room while I was nude and wet from the shower. Absolutely unacceptable. Would not recommend been trying to take a steam shower at several hotels because this is the third time it’s happened to me while traveling. They’re making them sensitive to heat and other things but they accused me of smoking in the room. I do not smoke cigarettes and if there was something else they had a problem with it was handled completely incorrectly especially considering ADA law that applies to myself and my service dogs. Please train your boys more properly to not aggressive a solo female traveler ever again.

ข้อดี: The location of the hotel was perfect for returning rental car, touring in the day, and a free shuttle to the airport. Rooms were spacious, clean, and the bed and pillow comfortable. Slept great, very quiet. Staff was very friendly and accommodating.

ข้อเสีย: Cannot think of a thing.

ข้อดี: Friendly staff, great breakfast, lovely pool and very comfortable suite!

ข้อดี: The pool was great kids enjoyed themselves. would have like to have a room on bottom floor closer to pool area, but not bad. Our Room look newly renovated, the room was very spacious.

ข้อเสีย: This was a complaint against the hotel but I also noticed no one wanted to deliver pizza any where near. I would call and they would refer me to the other place and that happened a couple times.

ข้อดี: The only things redeeming about this property are the free parking, free breakfast and warm cookies.

ข้อเสีย: This hotel is dingy, rundown, and desperately needs renovation. The room doors are also not within a closed building. This Double Tree is nothing like any of the ones we've used in the past. Save your money and look for a cleaner, safer and nicer overall property.

ข้อดี: The location was close to the airport and only a short drive to University of Phoenix Stadium. It was perfect for a quick in and out trip.

ข้อดี: Celebrate New Year's Eve with an early check-in and stay at the Doubletree and early dinner at 6 PM and the nearby transportation to our event departing at 8 PM fantastic

ข้อดี: It was a wonderful hotel, great breakfast, comfy room, and friendly staff.

ข้อเสีย: I was traveling alone and my room was on the 5th floor quite a distance from the office and a little hike through the foliage and pool area. Even from the parking lot entrance, closest to the elevator I needed to take, I had to travel down a dark walk area by the laundry. I didn't feel unsafe but it could be a recipe for disaster. I checked in after dark and the lighting is limited around the pool area for the ambiance but this made it difficult to figure out where to go. I would have preferred something closer and should have asked.

ข้อดี: Appreciated the free shuttle to and from the airport, as well as to neighboring restaurants. The complimentary breakfast buffet had plenty of choices, including scrambled eggs, bacon, sausage, oatmeal, cereal, various breads and pastries, yogurt, etc. Rooms are spacious, with a door separating the bedroom from the living room. Two large flat screen tv's, locking safe, large refrigerator, microwave and coffee maker. King bed is super comfortable with pillow top mattress! Plenty of large towels and good water pressure. Internet access was reliable and strong.

ข้อเสีย: Bathroom is very small, and it was very difficult for both of us to get ready in the morning. The sink was next to the toilet, as opposed to being outside the bathroom, as in other hotels. Hair dryer only had medium heat setting - plenty of power, but needed warmer temp. Most rooms surround the pool, and one night the families using the pool were really noisy. The noise reverberates!

ข้อดี: We liked the size of the room. And it was clean

ข้อเสีย: We did not like that some of the channels on the television were fuzzy, and more than that, the pool was very dirty.

ข้อดี: The staff were very helpful and friendly. Room was clean and nice size. Very lovely outside pool with plenty of clean towels. The free breaksfast bar was fresh and delicious.

ข้อเสีย: First visit our family was put into handicapped room and the shower facilities were extremely messy with 4 people showering.

ข้อดี: Clean facility with a very friendly staff

ข้อเสีย: No dislikes

ข้อดี: The hot buffet breakfast included is fantastic in quality and expectations. The set up of hotel is wonderful as all views ou can see mountains and planes taking off (the noise from planes was not an issue even though you felt like you could grab planes out of the sky. I would recommend this for all of my relatives who would visit me and for all of you wbo have no idea where you should stay.

ข้อเสีย: Front desk clerk should keep his political opinions to himself as I am a big Trump supporter but I bit my tongue and said nothing

ข้อเสีย: Room was not clean. Bathtub faucet was leaking and tub was rusty and stained plus has mold along grout. Sofa was very dirty and carpet wasn’t vacuumed well.

ข้อดี: The location is great

ข้อเสีย: Barhroom is a little smaller

ข้อดี: Room was clean and comfortable.

ข้อเสีย: I had to ask for linens. Only 1 bath towel when I arrived. The bath tub and sink drain was VERY slow. It needs attention.

ข้อเสีย: Smell in the halls, fire alarm went off at 4am

ข้อเสีย: Mattresses are uncomfortable at this location. Better room appliances. No/Insufficient utensils and/or cooking equipment. WiFi service is really bad.

ข้อดี: The rooms are clean, bed was comfortable and the kitchen was stocked with everything you need. This is a great value!

ข้อดี: being on the first floor

ข้อเสีย: tv channel choices

ข้อเสีย: The service at the restaurant was opened ordered our food . Ask for medium well steaks got over done tough steaks cold frys and Vegs. Told the waitress this and she just shrugged her shoulders sorry and walked off. Paid the Bill for 25.00 each for the steaks . Not happy .

ข้อดี: Breakfast was ok. The potatoes were the worst of it..undercooked and little soggy with a more solid center. Eggs were fine along with oatmeal and juice was excellent. Staff was great and welcoming. The only offset and upset was the heater did not warm up at all and we were shivering all night long. On the road so long and unpacking after eating we were just so tired that we suffered through and it was horrible. I stay at this location about 7/9 times now and ive only had this problem and a no hot water issue in past. I love staff..always tip and clean up room before departure. I must say That cold shivery night might have me reconsider when i have a week long stay next month

ข้อเสีย: No heat..cold floors and balcony door hard to open. Potatoes were no good

ข้อดี: Clean and comfortable

ข้อเสีย: Not much to say, would stay again

ข้อดี: Close to the airport

ข้อเสีย: The restaurant on the property had expired food ...not fresh at all ...

ข้อดี: This hotel is close to the Phoenix International Airport - we stayed only one night to bridge our travel to/from Arizona. The hotel has renovated rooms and bathrooms, comfortable beds, and friendly staff.

ข้อดี: Closeness to airport

ข้อเสีย: The restaurant on the premises had horrible food.(not fresh)

ข้อดี: Close to airport for an overnight stay.

ข้อเสีย: It was fine.

ข้อดี: Close to airport the pool the restaurant

ข้อเสีย: Very tiny shower I'm 5 foot and my head almost touched the shower head. My BF is 6'3" he had to duck to take a shower

ข้อดี: Older style, very clean, excellent staff, nearby restaurant.

ข้อเสีย: If you’re sensitive to sound it’s close to the freeway so there is some traffic noise. If you have heavy luggage asked for a room on the first floor. It’s a two-story facility with no elevator.

ข้อดี: Really surprised by the cleanliness. Great service . Great for the price

ข้อเสีย: N/a

ข้อดี: Over all our stay was great. We were only at the hotel for one night after a late night flight. We had no complaints at all.

ข้อดี: Has airport shuttle,affordable

ข้อเสีย: Hard to find parking

ข้อดี: I just needed a place to sleep and go on my way it was perfect. The staff gave me good info and told me where to have breakfast and find a walmart.

ข้อเสีย: Nothing to complain about

ข้อดี: Proximity to airport,attached restaurant, free parking for 14 days

ข้อดี: Room was well-appointed with desk, occasional chair and luggage rack. The bed was comfortable with plenty of pillows. The bathroom was clean.

ข้อเสีย: There was no free breakfast. Breakfast was available in an attached restaurant that was mediocre at best. We ate both dinner and breakfast there and the food and service was adequate. Had there been other restaurants in the immediate area, we would have gone elsewhere.

ข้อดี: Fine bar, restaurant and smoking area.

ข้อดี: Provided what I requested, a room with refrigerator on first floor quiet side of building.

ข้อเสีย: Nothing

ข้อดี: It is close to the airport with free pick up and drop off for a late arrival and early departure the next day. Comfortable and clean, it was a great place to recharge and still affordable.

ข้อดี: Very friendly staff. Very comfortable beds.

ข้อเสีย: A lot of the vending and and Ice machines were out of order. We didn't need them..but it was Phoenix…HOT!

ข้อดี: We had an early flight the next morning so decided to stay at the Best Western Airport Inn because it was fairly close to the airport & to our rental car return. The rooms were fine, everything in the room was standard and worked for what we needed. There was a pool and washer & dryer facilities onsite, but we didn't use them - seemed fine though.

ข้อเสีย: We were put in room 231 which was in a corner next to an "Employee Only" room (maybe some kind of laundry room or work room). The only problem with this was that something made a really loud buzzing noise. In the room the buzz sounded like it was coming from the wall - it was as if some sort of generator or loud water heater or something would kick on for about 4 minutes, then off...over and over. ALL NIGHT. The noise would start out as a hum, then get slightly louder, slightly louder, until finally it would be a full out buzzing then a clinking noise and it would shut off. It would be off for about 4 minutes, then start back over. If you are a heavy sleeper or really tired I'm sure you'd have no problem. My girlfriend finally just put some ear buds in so she could pass out. We didn't try to get our room changed because we had unloaded all of our things in that room and by the time we got back to rest from dinner (and noticed the noise) it was past 11 pm. The next morning when we went to check out and mentioned it to the man at the front desk he said "well you should have changed rooms" and offered nothing. I didn't expect a free room by any means, but an apology for the inconvenience would have been nice customer service. Aside from that, there is no elevators & the WiFi didn't work.

ข้อดี: Clean and spacious room. Free shuttle to/from the airport.

ข้อเสีย: There is no elevator. I have to carry a heavy suitcase to my room in 2nd floor. There is no free breakfast typically found at this kind of hotel although there is a restaurant. Wifi was not working.

ข้อดี: inexpensive

ข้อเสีย: my room was 100 yards from the highway and walls are thin their airport shuttle took over 30 minutes pillows are horrible

ข้อเสีย: next to frwy - noise all ight

ข้อดี: Comfortable beds

ข้อเสีย: Poor TV reception

ข้อดี: Near the airport. Very friendly and helpful staff. Comfortable bed. Great water pressure. Clean. Modern.

ข้อเสีย: Not much going on in the immediate area. Dining options are limited.

ข้อดี: I liked the friendly customer service oriented professional staff and the cleanliness of this property. I was relocating from Arizona to another state and I needed the elements of this property to help me to move on in life.

ข้อเสีย: N/A

ข้อดี: My overnight stay was fair , friendly man at front desk on evening shift

ข้อเสีย: Ask to have a room away from highway noise. Needs updating old carpet, bathroom. Breakfast was coffee and small muffin; yogurt upon request.

ข้อดี: The location

ข้อเสีย: Pool was closed

ข้อดี: Comfortable bed. Convenient location to airport.

ข้อเสีย: Carpeting in halls is old looking.

ข้อเสีย: Old and outdated bathroom. The door the bathroom didn't slide and when it did it was stuck. Update to a user friendly door.

ข้อดี: It was quiet!

ข้อเสีย: The laundry area was old and out of order!

ข้อดี: It was close to airport

ข้อเสีย: I was put in handicapped room. I hate handicapped room. Desk clerk would not change my room.