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Great location, just steps from Central Park, shopping, restaurants, etc. Nice decor. The $25 fee per guest. Really? What a rip off. BUT, it includes free wifi! And a bottle of water! Many hotels offer wifi and water for free to anyone that signs up for their loyalty/rewards program (which is free!) You do get a $10 credit, though, which can be used to purchase a $20 drink on the roof top. Stop gaming your customers.
Location was fantastic, as it was easily accessible to Central Park and train stations. Breakfast selection was great, since it was included in part of the $40 per day per person deal. I am having mixed feelings about the $40 per day per person charge, since the only benefit to someone who is on a business trip might be the breakfast (which was great). But I guess everyone might want an option to opt in or out for such fees. Housekeeping was bad - requested some extra hangers/hairdryer at night but never came. I had to remind them the next morning for it. Same deal when they make up the room - sometimes they are missing bottles of water, others they forget to replenish towels. No standardization in the process. I do not exactly feel the five stars was well deserved as compared to other hotels.
Nothing but that we had to leave
The staff is kind, congenial and attentive. The spa is one of the best I have ever been to. I took my 82-year old parents to NY for the thanksgiving weekend, and the hotel staff was so kind, so wonderful to them. Can't think of a thing!
The location and service were great. The room was very comfortable and spacious (especially for NY). We ordered room service and the food was excellent. The parking was more expensive than other local hotels ($65 vs. $50 at other hotels).
Convenient location for the stay Relativelly small room compered to the price, previous Jumairah experience in SAE and generally number of stars of the hotel
Excellent service. Good hotel just facing Central Park. There are many good hotels near Time Square, Rockefeller center, etc. with a more convenient location and with much better prices.
We liked everything! A great hotel! They upgraded us (the price was the same). Excellent service! Surely we'd like to stay there next time. Location is excellent.
The Hotel staff was exceptional. They were very accommodating and definitely worked to in sure that our stay was comfortable and hassel free.
The location is superb. Central Park views are a joy to behold. I also thought the front desk staff was friendly and helpful. Postage-stamp sized room, even by NYC standards, for $500 a night. I also would have appreciated more attentive doorman service, especially during evening and nighttime hours. (Daytime service was fine.)
Staff were professional and friendly. Room was perfect size,very clean and tidy. Location was perfect.Had 5th ave two blocks away,central park on your door step.Couldn't ask for a better location.The hotel was walking distance to every tourist attraction. The tour bus stop was around the corner too. The room didn't have a coffee/tea maker.Would happily have brought one from the hotel but prices were stupidly high,along with the price of breakfast and dinner. This didn't put us off as starbucks was one block away and was able to walk to all restaurants,plenty of choices.But menu did look good.
Awesome location. Right at Central Park, with a great view.
The size of the suite was great. Plenty of closets. Clean bathroom, very functional. Furniture and fixtures were in top condition. No music capability in the suite unless you brought your own.
Atmosphere Prices of food
The room was very small with about 3 1/2 ft on one side of the bed and 2 1/2 on the other. We had a very hard time keeping the room temp adjusted since the air seemed to blow on the head of the bed. My wife eventually slept with her head toward the foot of the bed. The bathroom is so small I am not sure how someone large could sit on the toilet. My knees were 2 1/2" from the wall and I am 5'9".
The hotel was beautiful inside veryour. The feel was cozy. The room I stayed in was right next to the elevator and the water machine. I heard people all night long using elevators and water. Asked for another roI'm was told nothing available. There is a 30 dollar charge per night and I don't know what it's for. Will not be staying there again.
facilities such as a bar, library. Also very good atmosphere poor air conditioning that kept breaking and the issue wasn't being addressed promptly
A comfortable place to sleep and a great location. It's akin to staying with a friend albeit one who charges you ~$300 per night. Rooms are very small with noisy air conditioning
staff were very helpful and very welcoming, hotel is in avery good location 5 mins walk from central park. Reception is amazing hotel very busy but atmosphere very tranquil. Need to be more aware of residents and use of facilities,after being out all day we arrived back to the hotel for a drink was informed that the area was reserved,went to the other bar where it was close for a private function,was told to use the bar in the "club" area when after a while we were told we would have to move as our table was reserved, so there was no where for residents,although staff were understanding we still had no where to go.
staff attitude staff - "see through" of tasks rooms un-maintained
Good location, staff was helpful. The bathroom is so small you had to crawl around the commode to get to the shower. The faucet in the sink was dripping, The room had in adequate lighting, and the clock was set for an incorrect time.
Location for the price was great Bathrooms not the cleanest and tiny
The staff were absolutely excellent..couldnt be more helpful and the hotel is fabulous The rooms are obviously very small and I understand nothing can be done about that but maybe a smaller rate could have been charged
I loved staying at the Hudson, it was my home away from home. The location is excellent, the design is fun and funky, the decor is well thought out, staff are friendly and helpful, the room clean, the bed very comfortable and the shower water was hot. The Sky Terrace and Garden Room, one of the reasons I chose to stay here, were both closed. This was disappointing. The closure info should be made available on the website.
Location. Close Columbus circle. Lobby. Room was extremely small. Bath and Toilet was extremely small too. Bedding was tared which made me don't want to sleep in the bedding. I slept on the bedding. Don't recommend you to stay. I can not believe that I payed almost $250 for this kind of room.
convenient location No hot water for shower in the morning. Prior stay, one elevator bank not working resulting in long delays. Under-staffed front desk with long line to check in.
The room was spacious enough for 2 beds. The gym is well equipped Too crowded
Confortable bed, good facilities in the room & cleaness The room was a bit too warm, even though I switched off air-condisioning, it seemed still warm air is circulated in the room.
location was amazing, the pillows on the bed were terrible
Location Not friendly staff, small rooms, overpriced, hidden fees
Location Room unbearably hot. Hard to sleep. Hotel unable to fix.
Absolutely nothing. The elevators are under construction? Its really noisy. The room smelled. The hotel was very nosy. It cannot accommodate large groups of people in which they have staying there. The walls are paper thin, elevators under construction, noisy, the room smelled, where's the flat screen tv? where's the desk?
the large beds and the fact it was central to our needs. room service good no tea and coffee facilities problems with the phones and the television. the queues for the concierge where too big. the restaurant was very expensive and not much variety.
Excellent location, very friendly staff and great service. Very good value for money! The hotel restaurant also does a very good breakfast.
nothing special. Just great location, great price, and attentive staff. Would stay there again in a heart beat... and will. The internet service is shaky at best. Need to improve. Good news is they refunded the cost after we complained.
This hotel is very well maintained, in a great location, and the beds are very comfortable! They don't let you check in a minute before the check in time.
Been there 100 times very slow in remodeling the site Location
This hotel was absolutely beautiful. Very spacious and luxurious. It has a great location and a spectacular pool. We loved our stay so much.
Pristine gym and pool, stylish service and friendly staff but not snobby. Great turn down service. Amazing bathroom and overall decor. Very clean and new. We went with our 4 year old. They where nice to us even though we had a little kid with us. We used to live on NYC but now are just visitors. So this hotel is perfect location. I will only stay here from now on in NYC. No complaints
We loved the huge rooms. I wish they had said it was a 2 bedroom, we would have taken a friend along. We figured it was just a normal room with 2 beds. It's always nice to know when you have an extra room.
Hotel was clean, parking was $40 for 24hour and it was in a good location.
The location was the only thing this place has going for it. The rooms ware super old. Old furniture. Super small bathrooms. Extremely small showers. Not clean. A real dump in my opinion.
I did not like anything about the hotel besides it's location and even that wasn't worth the stay I dislike that you had to pay for Wi-Fi, the hotel all on it's own was dated, bed sheets were stained, king size bed seemed like a full size, heater made loud noises that woke you up, the water temperature would change when the next door neighbors toilet would flush or at any point the water was being used elsewhere, the sheets were ripped and lights would flicker, elevator was slow. The price you pay is simply for the location. The hotel itself was not worth it
The room was as advertised- 2 double beds, there was also a fridge and microwave. Enough room for 4 of us ( 2 older teenage 6 foot boys - bit of a squish in a double bed, but they figured it out!!) - The shower was high pressure and stayed hot for the four of us. The staff were courteous and very helpful. There is a coffee /breakfast restaurant on site that is convenient. We did not spend too much time at the hotel - it is very conveniently located to subway, walking distance to radio city, Times Square, Shops on 5th Ave and Central Park. The shower curtains need more magnets on the bottom. When you turn the shower on. The pressure from the shower causes the curtain to envelop you as you're showering!
I liked the location to Central Park and Times Square. Ice machine access and air conditioner was touchy
the location was great. Close to several attractions - times square, rockefeller, central park, etc. the bathrooms need updating
We loved the Wellington. We will be back.
Location was great. Next to Carnegie Hall and convenient to the subway. Comfortable beds. Front desk staff were friendly We did get free internet Shower ran hot and cold with no notice. Bathroom was cold, felt like it had no heat Difficult to ask assistance because the front desk was always busy and there was either no concierge or the one available was not very helpful or friendly
Location was extremely ideal! There was no thermostat so I wasn't able to control the heat. It happened to be the coldest weekend in NYC and the existing heater wasn't keeping up, making our room get pretty cold. I'm sure it wouldn't matter if it hadn't had gotten that cold
The only good service I got was from the room service staff and the hotel handyman who came to help we with my heat after being dismissed by the front desk attendant The front desk staff I encountered upon check in was beyond rude, beyond inhospitable. I had to wonder if I was getting a rom for charity or had I not just spent a tidy sum to stay there. As a business owner, I had to speak to the management whose response was less than satisfactory. Had my check in by been at 11pm I would've cancelled and stayed elsewhere. Had I not been tired- the sidewalk outside would have sufficed. I will NEVER stay there again not recommend anyone to. I have Zero tolerance for bad service and rude staff. They should be let go or out around the back to count towels or something. Not interact with humans
The location was all we paid for. Great spot. The room was half the size of the photos and there was hardly room for the bed. The hair hair dryer set the smoke detector off. No fridge. No microwave. Had to pay for internet. Pretty much a bed storage closet with a smoking hair dryer.
A well thought out room layout (jr suite) and everything clean and working. Very friendly employees. An effortless hotel experience where you can tell they are sweating the details. it's not a great room lobby hotel and the views aren't city vistas. But if you value functional comfort Trump Int'l is the best value at the higher end of NYC hotels.
My wife and I were in town for an awards ceremony and wanted to have a special first class stay near Central Park. The hotel was so nice and the staff were friendly and very accommodating. They even provided us with a limo ride to our event with just a quick call to the front desk. Everything was first rate and the room, view, and decor was very upscale adding to the New York experience. The location was within walking distance to all the best shops, dining, and attractions so that we did not need a cab while we were there. The best part was a view of central park and the room was very quiet with no typical street noise or horns blowing during the night.
In addition to the beautiful suite and comfortable bed the hotel staff makes the guest feel welcome and at home. I highly recommend this hotel if you want luxury, a feeling of warmth and friendliness, and safety.
Great location, bed was comfortable, TV was nice, clean for age of hotel, sheets and pillows were comfortable. Very Dated! Poor quality construction. bathroom WAY TOO SMALL. Bedroom HOT, Living Room FREEZING! Asked to fix 3 day in a row...finally changed rooms.I could NOT HAVE BEEN FIRST? Old towels, cracked toilet, dated fixtures. $70 half bottle wine?
Everything great. There was no bathtub in the room.
I liked the location. We have stayed in many hotels in Manhattan. For the price we did well. The pictures are very deceiving. We got the Junior suite. Not that big at all. We were near the noisy elevators. The pictures show beautiful flowers, huge room, everything is clean and bright. It's not. The staff at the door and valet were very nice. All in all, it was a good stay. Just make the pictures real.
friendly staff clean excellent location lower floor suites are extremely noisy
Location Curtness of reception when I needed to change rooms because the floor around the bathroom was wet; he made me feel as if it was my fault My room was night cleaned between the two nights I was there and there were pubic hairs in the bathtub
There were stains on the bed linen and dust cover, mattress was not the most comfortable.
Renovated suite with comfortable bed, 2 TV's, clean and very quiet. Perfect location, too Lobby does not reflect the quality
The initial cleanliness of the room $300 incidental hold on your account and they don't inform you. They don't correct the reservation if there is an error and try to charge you more for your stay. Also we put that we wanted our room turned down. The bed wasn't made all they did was put some towels on the table and left
Everything about the Manhattan Club was amazing from the staff to the room. We will stay again.
You feel as if you are in an old persons damp studio apartment paid for with government funding. The staff and location were great.
The best thing was location. Close to inexpensive places to eat like Bread and Honey, Szechwan Gourmet. Central Park and the subway were very close too. Great staff too. The elevators were slow at times and at busy checkout times would even bypass you if there was a lot of weight in the elevator. It passed us 6 consecutive times one morning. We ended up taking the freight elevator.
Free access to the bus center and internet were GREAT.
Reading some of the negative review scares us a little, but the price is what we are comfortable with and it right next to time square. When we got there we were surprise, it's not bad as you would fear. In fact the place was clean and modernize, bed was very comfortable, got everything you expect of a hotel, including a fridge, microwave, complementary wifi. Major thing is the hotel elevator waiting time can be so long, so it's best to get a room nearer to the ground, incase you need to use the stairs. Minor tins I didn't like was one day the house keeper forgot to clean our room, when we came back late one morning. Also it would be nice if the hotel room have a pool, jacuzzi, or steam room.
Very loud heating system
Walking distance from a lot of attraction Parking too expensive
The staff was very attentive in spite of having a fully booked hotel and being extremely busy. The hotel is located a few blocks from Central Park, the metro, great restaurants, and theaters. The fitness room was in the windowless cellar. The carpet down there smelled of mildew. The elevators are tiny - we often had to wait for 10 minutes for multiple elevators until there was finally room for us.
We bought some groceries in the corner, there is a fridge and microwave where you can store them and have your breakfast there Bed and pillow are comfy Staff is friendly, you can ask for a map for guidance Elevators had peak hours, stay at lower levels in case you have to take the stairs, In peak hours is the fastest way. Bathroom door is sliding and not hermetic at all, so it can be awkward
Outstanding location and friendly staff. Not luxurious, but clean and modern. When they say check in time is 3 pm, it's 3 pm and no sooner. Hard to get one of the 4 elevators during peak periods; we ended up waking down from the 6th floor at checkout.
I didn't sleep well- the bed was as hard as a rock. Good location
Location Too old and the room was too small worthless
Great value for location in central NYC. No complaints
The Empire charges mini bar rates for Keurig coffee in room. The bathroom was very, very small which made it difficult to use comfortably, and we are very small people.
Room very very small for paying that price. My window view was of another building like 3 inches apart. Sink wouldn't drain, remote control wouldn't work. Otherwise, the staff was nice and the bed was comfortable.
Excellent location. Awesome rate. Was in town for a training workshop but decided to come a couple days early with my boyfriend and found a great rate for weekday in January. Close to subway. Only problem I had was that it can be quite noisy. It is located between Broadway where it crosses an avenue, so even at night there is a lot of traffic. Our room faced Lincoln Center, which seems quiet at night, but it was also the side of the hotel which has service entrances so a lot of trash trucks and deliveries coming in on that side. I'm a light sleeper anyway so I always bring earplugs and that worked perfectly.
The Empire Hotel was much, much nicer than I expected, considering that it is one of the more affordable options in Manhattan. The lobby was very stylish and featured a nice bar where people were meeting for drinks and snacks etc. The room was very small, but that is typical in big cities, and it was really nicely done, with a lovely bed, lots of towels and toiletries, etc. It felt very comfortable. The location is amazing: Lincoln Center is literally across the street, the subway is half a block away, and you can easily walk to dozens of attractions and the park. This will be my go to hotel from now on in NYC. The movies were a bit expensive to rent ($19!) but the internet was strong and cheap, so it didn't matter. I could hear the folks in the next room, but they were having an argument (whoops) and otherwise I couldn't hear anyone. NYC is noisy, so there's always going to be some noise. I really don't even consider these complaints, to be honest.
The value of the rates given the the area is great and it is centrally located in mid-town. The staff is very friendly and helpful. My room was noisy in the morning but quiet most of the other times.
Small rooms, great location. Good staff. Nice lobby
Our stall shower was missing the sliding door. The bathroom got soaked during every shower
The room and lobby were beautifully decorated and the hotel was in a great location right in the middle of manhattan. The staff was very professional and extremely helpful. The room was agonizingly small for the amount of money we paid for it. When we checked in the lady behind the desk said she was "upgrading" us, and we barely had enough room to walk around the bed. I shudder to think of how small our room was before the "upgrade".
The rooftop deck had great views and location was good They charge you for everything and it's super overpriced. The pool was a disappointment it's as big as a pickup truck