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Horrible Staff and will never stay there again
Room was clean and comfortable. We arrived at 9am and were able to check-in then, which was amazing. The room had a refrigerator (nice) and was walking distance to lots of shopping, restaurants, sights, etc. The restaurant in the lobby had a great buffet breakfast. Had to pay $25 to park the car overnight.
Valet was quick and friendly. Restaurant food good. Room was clean but sink drained too slowly. Convention that CONSUMED the hotel. Since has an open concept interior, convention seemed 24/7. Unfortunately, to add insult to injury, 3:30am fire alarm sounded Saturday night. No bill under the door in the morning so felt compelled to stop by front to check out. Many, many smokers at the doors and the smell of smoke on occasion inside.
Someone walked into my room while there was a do not disturb sign on it and quickly ran out when they saw me.....that is awful!!
Good location close to Bradley Center Parking is expensive and difficult to get to. Hotel is definitely in need of an update - it's looking kind of shabby.
Closeness to the Bradley Center The room could of been cleaner. old food in the refrigerator.
Closeness too the Bradley Center
A good breakfast if included on your booking. Room was clean, but parking at $25.00. There was parking on the outside across the Bistro 333 that was a little less. I would stay here again.
Bobby the doorman was so friendly and helpful!
Great hotel, but parking for one night was $25. Pretty steep considering you're in Milwaukee Wisconsin.
Check- in time is at 3pm. My fiancé and I got there at 330 to stand in line for 20 minutes and then be told that our room wasn't clean yet. They pointed us towards their restaurant and said you can get some drinks and food to wait for your room to be ready. After spending $80, waiting 2.5 hours, and complaining multiple times our room was finally ready and cleaned at 6pm at night!! They gave us a free drink as well as free breakfast coupon the next time but we were still very frustrated having to wait in their restaurant for our room to be ready 3 hours after check in time. If check in time is at 3pm then the rooms need to be ready!
The hotel was very nice - clean, with nice amenities. The staff was phenomenal! Very friendly and helpful. We would definitely stay here again. We felt that the parking fee ($31 per night for valet) was a little steep.
Quiet room, easy walk to the show at the Riverside, cozy bedding, perfect room temp, courteous and helpful staff, excellent and affordable restaurants within walking distance. Arrive after 6:00 pm and leave before 8:00am so parking very reasonable at $8. everything was wonderful
Great hotel if you are attending a show at The Pabst Theater or Milwaukee Rep since all three share a common lobby. Check in was quick and friendly (thanks Cory) and the room was spacious and clean. The candy/RedBull/bottled water purchase basket was a bit strange, but the rest of the room was fine. Parking is expensive for the area ($27).
Fire alarms all night
Beds not that comfortable
Elegance of the hotel Long walk from parking garage.
The location is fantastic and the price of the rooms great. The room with 2 double beds my adult children had was pretty disgusting. The lamp had huge stains on the shade and the mattresses were all stained and disgusting looking ( they always check for bedbugs because my oldest son travels a lot and has seen them in hostels and nice hotels). The room was just very dingy and looked like a 2 star hotel Our room with a king was better but all the mattresses need to be upgraded and replaced. Carpets need cleaning etc The Kilawatt for brunch was okay. Food was not great....bloody Mary's were not so good....food adequate
Great location Take of and clean the ac vent better
One of the best in Milwaukee. We had to move to another 4 star (hyatt) on the same street after a day due to lack of availability at intercontinental and it was much inferior.
Loved the look of the hotel, the gallery, and the staff was great! Also walking distance from many great restaurants and shows. Parking is not included in your reservation, no microwave, no mini fridge, old out dated televisions, and house keeping kept bugging us.
If you need to be in Downtown Milwaukee, the hotel is well located, has parking (though it's really expensive with in and out privileges -- and I say this as a Bostonian used to paying out the nose for parking), and the public spaces of the building are really nice and well maintained. The gent working the desk when we checked in was also a delight and gave lots of useful recommendations about what sites to see and where to eat. A+ to that guy. Our room itself was pretty low end, especially for an Intercontinental. The air conditioning didn't work, every piece of furniture was damaged, and the walls and bathroom showed a lot of wear and tear. When the front desk staff was alerted the ac didn't work, the guy simply said, "Oh, sorry." D- to that guy.
Great customer service every time we visit. You can't beat this great downtown location.
The rooms are old & out dated. The beds are horrible.
The staff was friendly. The property was awesomely located. The place was clean. Everyone was on board to help and make sure people enjoyed their stay. The honest to goodness only issue that I had throughout my entire stay was the wifi kept crashing on me. Other than that it was perfect.
The room was recently updated and the set up was great. The fridge wasn't working and there was actually some old half drank water bottle in it. And no ice machines on floor.
I liked that it was near a lit of fun bars and restaurants. I also thought it was fun and had a very cool look to it! Beds we a little hard.
There basically is no room. You feel cramped from the moment you arrive and realize you cannot pull up to the door and cannot park. Very casual staff. Maybe the 30 year olds like things this way. We do not. We will not be back.
Friendly staff, great selection of food in the lobby. There was no hot tub, only a pool.
The location is excellent, great views of the river and right next to the river walk. Within walking distance to some really great restaurants. Quiet, and the room was very comfortable! No parking lot, so you either pay to park or pay for valet service. Also, no free breakfast so we had to pay almost $30 just to eat breakfast.
Courteous staff, great decor, and clean room. The amount of endless noise in the hallway ALL night. Several parties were screaming from outside to someone staying on our floor.
Loved the design, decor and features. Hip & modern without the overkill. Comfortable beds and spotless rooms.
Location was close to everything including an awesome row of bars. The rooms were nice and spacious and the staff was friendly. Parking is limited to pretty much only valet but they were at least quick in getting the car. The biggest issue is noise. I could hear the people in the room next to ours having conversations without any difficulty. This place was popular with bachelor and bachelorette parties which meant the noise at night was extremely loud and went into the early morning.
Friendly staff, modern and comfortable accommodations, free water in the room. Great location, valet parking was mid-priced at $25 per day. We chose Aloft because I've stayed at the properties in other cities and had a similarly pleasant experience. And we had to find a place with a swimming pool. Aloft ion Milwaukee is well worth it. not much to dislike as we stayed for one night and the experience was very good.
The showers are nice. The blinds are really poor. You need thicker blinds to keep the light out. You can't keep the blinds open and expect to have any sort of privacy. The door from the shower to the rest of the room does not seal, so coming out of the shower is freezing. The walls are paper thin and you can hear EVERYTHING from surrounding rooms. They say the mattresses are firm. There are not firm.
Cool rooms Kinda dirty guys. House keeping woke me up and I had already called for late check out. Not cool
The location is great, the rooms are clean and comfortable and a great value for the money.
The staff were all very pleasant, the decor divine (elegant/classy). And the breakfast was GREAT! Nice convenient location, easy access to shopping and theaters galore. I love visiting Mikwaukee, there's so much to do especially downtown. What a treat!! There was an odor in our room occasionally (the only thing I can akin it to was raw sewage). While it wasn't continually present it did waft through a couple of times and I was left to wondering what the heck it was or where it was coming from. I didn't address my concern with the staff, as it wasn't a continual odor and reminded myself it is an older building (it's on the National Register of historic places) and these things cans/do happen. My bed however was slightly lopsided and that made for a little bit of uncomfortableness. My only other concern was the amount of panhandlers out on the street near the building. While that's not the hotels fault, I do feel their staff should make certain at all times their guests are not bothered by them especially when walking to the surface parking lot which is about a block away.
It is a hotel in a very convenient location, right in the downtown Milwaukee area. Also has a pretty cool restaurant/bar in the basement. The hotel staff was also very nice. No
The room was ready for me by 10:00 am None
Free Internet, Clean room, Convent parking in the garage just opposite, good location The windows + curtain mechanism was lousy...There should be proper windows in the room.
comfortable bed, big room, clean & updated bathroom
location, economical beds
Close proximity to the downtown hotspots (food and bars) suited us perfectly!
The staff was nice Our room had bugs in it and we asked for a queen bed but were given two twin beds, which was aggrivating
Downtown close to good food and entertainment. Staff had great suggestions for places to go see small rooms but comfortable bed.
It was a very nice hotel for the price and I got an upgrade because of the problem with the reservation.
We got a free upgrade for our stay as all the rooms were not full nothing
Location of the hotel was excellent. I was visiting the Harley Museum and this was only a short drive from the hotel. Getting from the parking lot to the hotel was not that easy. In the end there were about 4 of us wondering round the parking garage trying to find the entrance. But once inside the hotel was very nice
Nice rooms and very comfortable beds. The complimentary breakfast was also very good. It's in a good location for downtown activities. Staff was very friendly and responded quickly to request for service. The room was clean, but dated. The carpet needs replacing and fixtures need some minor repairs or upkeep. For the price of the room, the parking should be included.
Staff was very helpful and friendly. Great experience for my first trip to Milwaukee. Would absolutely stay here again for sure!
clean hotel and nice employees Pool was very small
Unfortunately the pool area was under construction while we were there which was one of the main reasons we had booked this particular hotel. Also, the room the we stayed in (423 I think) only had one small window that was so high that I had to stand on a chair to see out, but then it only looked to the other side of the building and a roof. It was a bit like a dark hole, but we decided that maybe they put us in that room because there aren't any adjoining rooms & we had an infant?
We loved that the hotel was close to everything in Milwaukee. We also loved that there was a pool, exercise room, and free breakfast.
Free Hot Breakfast Location Comfy bed When we checked in it was about 75 degrees fahrenheit outside... and about 80 degrees in our hotel room. It was very hot and muggy, and the windows did not open. The air conditioning was not working at all and the staff was totally unconcerned about remedying the situation. They tried telling us that everything was working fine, but of course it was not. The only thing the hotel did to fix it was to give us a box fan. They told us that it would cool off at night... but it did not. Multiple people complained but nothing was done to accommodate us or to compensate us for the inconvenience. Staff was at worst, rude, and at best, disinterested. When we checked in at 3:00 on a Thursday they only had 1 person working so we had to wait a very long time to check in. The bathroom was leaking water from the ceiling above the sink. The furniture in the room was worn and in need of repair or replacement. For $20 more a night we could have stayed somewhere much nicer.
Competent and helpful staff. The business center was experiencing technical difficulties but the front desk staff were happy to print our boarding passes for us.
Was very happy to stay here. Clean and beautiful. Loved breakfast, but they need to season the scrambled eggs on the breakfast buffet.
Personnehow The bed was a nughtmare
Walking distance to lots of restaurants, bars, and things to do Bed were very uncomfortable, decor very out of date, bathroom looked like a public restroom right down to the toilet
The location was excellent in downtown Milwaukee, with reasonable parking close by. The accommodations were spacious, comfortable, and clean with a spacious bathroom. Nothing
The shuttle driver was the sweetest ever. Tip well! Such uncomfortable beds. No pillow top. Just a cardboard like hard bed.
Location is great, rooms are nice, friendly staff
Room 1021 was like a mini suite. There was a door separating the living room area from the bedroom/bath area. It wasn't just a large open area with beds on one side and a sitting area on another side. The only thing that I didn't like was to be billed for parking. I could easily pay the $15 charge. But it was my belief that the parking was covered in the room reservation. No one clearly said, "Here is your parking pass and you will be billed $15 when you checkout." Perhaps they glossed over that part when I checked in. Point being: I did not request the parking pass. They simply gave it to me when I received the room keys. If I would have know about the charge, I would have simply parked on the streets.
The staff were very friendly and helpful. The building looks fancy but dated/tired. The rooms were large, and we had a great view (12th floor, looking towards the lake). The location was great... easy to walk to lots of attractions and restaurants. And the view from the rooftop was terrific! PLEASE NOTE: THE POOLS ARE SEGREGATED BY GENDER! I'm a single dad with a daughter, so this meant we couldn't go swimming (unless I had her go on on her own, which I wasn't going to do, since she's 12). They do a "family swim" like every other Friday evening or something. Also, the rooftop bar was closed on Sunday and Monday (the precise days we were there). The shower was ok, except every few minutes it would shoot a stream of very hot water, followed by some very cold water. The "pillowtop" bed wasn't really that comfortable... just moderately okay. Also, they say there is a "business casual" dress code for many of the common areas, so my daughter and I didn't feel comfortable just strolling around the place in our shorts and t-shirts. If I had known about the separate mens'/womens' pools, I would've booked somewhere else.
Athletic facilities with stay in Hotel, view of MKE, location, thermostat controlls, bed was comfortable. TV too small and too far from bed to be seen with any sort of modern clarity, rooms need updating, felt like retirement home.
Friendly service, access to workout facilities. Convenient location Did not include any type of continental breakfast.
The rooms were spacious and comfortable. The amenities exceeded our expectations. Aside from the gyms, and swimming pools, there are also racquetball and squash courts. The lobby bar was serving delicious and generously poured cocktails. Above all that, the reason we will be returning is due to the incredible staff. Every single employee we interacted with was beyond reproach. I feel like I made several new friends in Milwaukee. We couldn't be happier with our stay at the MAC. Cheers!